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Reviews of Baymont by Wyndham Boston Heights/hudson

2 out of 5
Baymont by Wyndham Boston Heights/hudson
6731 Industrial Parkway, Hudson, OH

Reviews

7.2

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 400 out of 1000 reviews" "
Rating 6 - Okay. 219 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not Wyndham quality.
This property is older. It is not Wyndham quality. It smells very musty. It did not seem clean to COVID standards. The hallways are dingy. The furniture was old. The chair in our room was stained and looked terrible.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, clean, good location
Nice place
Stayed 1 night in Jul 2020

6/10 Okay

Lori

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Sahara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Jul 2020

10/10 Excellent

Kendra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Overall the stay was great. Beds comfortable, room clean, the front dest lasy when we checked in had no personality, but the night shift lady at desk was amazing...
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Facility needs major renovation/cleaning/removal of mildew smell.
Stayed 3 nights in Jun 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness was poor and condition of room was old.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Enough
Me and my mom made a getaway hiking weekend trip up to the Cuyahoga area. This place was great because it was within a relatively short driving distance to any of the parks featured hikes. It’s not in a densely populous area, but you can still catch a few of your favorite fast food joints. The condition seemed a little old, but the staff was kind. It seemed as though this place had issues with tenants in the past and compelled us to know of their smoking and pet policy. Our room was comfortable, but not lavish. We had a dog across the hall that we could hear bark, but only from the hallway. Breakfast was closed due to the pandemic and the pool was also permanently closed, but it was still a nice enough stay.
Stayed 2 nights in Jun 2020

2/10 Terrible

Emily Jean

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE.
My experience was horrible. The staff was not professional. The hallway reeked of animal urine and cigarette smoke. The bathroom was covered in piss stains, the ‘white’ bed sheets were stained with god knows what. Mold growing on the air conditioner, TV remote was sticky and nothing was dusted or even close to being sanitary.
Stayed 1 night in Jun 2020

2/10 Terrible

Allison

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horribly dirty. I left for another facility and will seek a refund.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jun 2020

4/10 Poor

Sara C.

Disliked: Cleanliness
Dirty and smelly
The room was gross. Thank goodness we brought cleaner with us (because of coronavirus times) but we ended up wiping down the whole room and bathroom. There was thick dust/dirt on EVERYTHING, the fridge and freezer were full of spills, microwave very dirty. Even the TV and remote were just so dirty. The room smelled mildewy, the AC made a loud rattling noise at all times, the sink was slow draining so it filled up everytime we washed our hands or brushed our teeth, there was a lamp being held together by electrical tape, the bathroom shower head is broken and sprays all over and soaks the bathroom floor. The beds seemed to be cleanly made and were comfortable. Overall, we had an extremely uncomfortable stay and would never go back and probably will never give any baymont hotel another try. Yuck.
Stayed 2 nights in May 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service
No service desk staff upon arrival and could not check in. Was charged for the hotel and never successfully contacted by staff to let us know there would be know late check ins. The site says 24hr front desk, and there was not.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

4/10 Poor

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2020

2/10 Terrible

Chas, Ohio

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First bed was so completely uncomfortable springs in our backs, smelt like a musky ashtray , the whirlpool tub was falling apart, no breakfast as the site says due to the virus. Overall very disappointed and the people above us kept us up most the night due to the stomping around. For the $100 i paid for one night was the biggest waste of money
Stayed 1 night in May 2020

6/10 Okay

None, Cuyahoga Falls, Ohio

Traveled with family
Liked: Cleanliness, staff & service
The rooms are dated. I don't understand why the pool was closed, and no breakfast.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Randy

Disliked: Cleanliness, staff & service
Not a safe place for women traveling alone. On check-in the clerk spoke out my room number in front of other guests. An absolute NO fir women traveling alone. The clerk should point to room number NOT say it out loud. Side entrances are unlocked at all times - anyone can come into this hotel!!! When I mentioned this to morning attendant he said all side door locks had been deactivated because they had too much trouble with them. Well, if someone came in and committed a crime they’d have a lot more than trouble!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel at great price.
Great value. Clean room. Comfortable bed. Friendly, helpful staff. Easy access from highway. Thanks
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Dave, Ohio

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The room had a musty smell. Friendly staff! Beds comfortable.
Stayed 1 night in Feb 2020

2/10 Terrible

LS, South Bend IN

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, filthy, unsanitary, weird, nasty! DO NOT STAY!!! If you booked through Orbits call them to cancel immediately. At check in they'll tell you to check out the room, close the door within 5-10 minutes you'll see. Look behind the bed, check out the stains every where & smell the linens. That potent pungent smell will keep you up all night. Check out the stale stag swimming pool water oh no just don't!
Stayed 2 nights in Feb 2020

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Opinion
Pool could have been cleaner.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
For the price i paid i cant really complain, and i like how they are pet friendly. The hotel is very dated though. Even the pool area was creepy.
Stayed 1 night in Feb 2020

8/10 Good

Sherri

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good value for price.
Easy access from I-80. Decent breakfast. Comfortable beds. Slightly dated. My room needed new bathtub surround. Yet clean and tidy. No mildew noted around tub. You can just tell it is time for some upgrades. Nice service at front desk. Good value for price.
Stayed 1 night in Jan 2020

10/10 Excellent

zuri, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly..sleep very well in a cozy and soft bed, spacious room and bathroom. American breakfast, for the price i think is a good choice, specially for a business traveler like me.
Stayed 1 night in Jan 2020

8/10 Good

Brian

Business traveler
Stayed 1 night in Jan 2020

6/10 Okay

BK

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
staff was nice but anybody could walk in the side door no key needed...need better housekeeping part of my room had dust or just was that clean
Stayed 1 night in Jan 2020

10/10 Excellent

Justin, Ohio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful room could use some TLC. Pool was nice fee breakfast from 6-9 very convenient
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
I make a point to speak of the positive also even when the negative was greater in this hotel. Negatives: Strange, odd, repulsive smell all through the building. Very much less noticable in the room. Thats a good thing. The breakfast was like visiting a broke college kids soup kitchen in the 80's. They water down the orange juice to where it tastes like orange water.. i told the front desk guy the orange juice was broken, and in a nutshell he said he knows and that Danny the supervisor knows of the complaints but disagrees that there is anything wrong with it. Trust me.. drink the apple juice. They forgot to screw that up for now. Make your own waffle, be in charge of your own breakfast destiny! Skip the coffee.. go to the gas station. Nuff said. The coffee pot is next to the toilet.. i just cant help but think of this new idea as the *Poo and Brew*. Clever.. but somehow i dont think its going to appeal to the masses. Ok, as promised, the Plus sides. The beds and pillows were So comfortable, no lie! They were clean and the linens smelled great. The employees there were nice. Not super southern hospitality nice, but nice.. and thats still a plus! The price for a hot tub (which was roomy) room was reasonable and worth it. Thanks for listening.
Stayed 1 night in Jan 2020

8/10 Good

Jessi

Traveled with family
Liked: Staff & service, room comfort
It’s ok
The staff was wonderful and it was all okay. The building was a bit dated and the pool area needed some attention, but no major concerns or complaints
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom plumbing had deferred maintenance issues. Sink drain was slow, toilet ran, bathtub spigot diverter couldn't be fully extended. Heater fan in room was noisy.
Stayed 2 nights in Dec 2019

2/10 Terrible

La shawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel sucks
The jacuzzi tub was old, needed caulk, mold in bathroom, leak stain on ceiling, tub was still dirty, when we came in our room they were still cleaning it. I was so upset that I left early. We came bck bcs my fiancé said we paid for the room. I cried bcs they ruined my night. I will NEVER ever stay here again. It wasn’t anything like the photos online at all. Very sadden by this stay
Stayed 1 night in Dec 2019

10/10 Excellent

Ray, Warrren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is not a top-class hotel, it has all the essentials I care about, for example, quiet, cleanliness, daily cleaning of the room; easy access from the parking area.
Stayed 5 nights in Nov 2019

8/10 Good

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Avik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was very dirty i cant get any sleep room door kept making noise every time i tried to close my eyes the door sounded like some one was tapping on it the staff wasnt very friendly the room was nasty i had to go to the store and buy sheets for the bed and towels i dont recommend this hell hole to anyone the pictures online look nothing like them nasty room expedia should remove this nasty hotel off your list this hotel is bad business
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenient location, friendly staff and clean and spacious rooms.
Stayed 3 nights in Oct 2019

8/10 Good

JD, Bloomsburg, PA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is near Interstate 80 and is very quiet.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2019

6/10 Okay

Mary, Central Ohio

Traveled with family
Not bad, outdated. Lousy breakfast. Quiet when plumbing not in use.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019