Quadruple Room | Hypo-allergenic bedding, minibar, desk, free WiFi
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Reviews of Hotel Center

2.5 out of 5
Hotel Center
Carrera 4 12-52, Ibagué

Reviews

8.0

Very Good

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeff

Disliked: Staff & service
Stay away! Incompetence. Lack of Customer Service.
The employees could not find the Hotels.com reservation when I checked-in. So I paid them directly. This continued for 6 days until they suddenly found the Hotels.com reservation and then expected me to pay again for the same 6 days. I refused so they kicked me out immediately and I had to scramble to find a place and get there with 0 notice.
Stayed 4 nights in Jan 2024
Response from Hotel Center on Jan 14, 2024
Agradecemos sus comentarios y estaremos atentos para brindarle una estadía armoniosa y cómoda.

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities
Le service était excellent
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Find a better option
Pretty good location but overall very disappointing. The pictures make it look much better than it is. Room was very small and cracked tiles as we walked up the stairs to our room. NO HOT WATER! Also, we asked the gentleman at the desk for a recommendation for a good place to eat dinner. He said to go to a place called Senor something (we couldnt understand the full name). We get to the corner and its a Chinese restaurant. Really? We are obviously tourists as is apparent given our limited knowledge of the language. We're visiting Colombia. How about some local fare? Just very strange to us. If we had to do again, we would have stayed along the road on the way and close to Juntas.
Stayed 1 night in Oct 2021
Response from GERENCIA on Jan 8, 2022
Reciba un cordial saludo, Agradecemos sus amables opiniones y estaremos atentos a todas sus recomendaciones, en aras de procurar un mejoramiento continuo que satisfaga sus expectativas. Esperamos atenderle nuevamente en futuras fechas.

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2019
Response from Hotel Center, comodidad y armonía on Dec 6, 2019
Reciba un cordial saludo, Agradecemos sus amables opiniones y estaremos atentos a todas sus recomendaciones, en aras de procurar un mejoramiento continuo que satisfaga sus expectativas. Esperamos atenderle nuevamente en futuras fechas.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Center on Jan 24, 2024
Agradeceos sus amables comentarios, los esperamos nuevamente en futuras fechas, Cordial saludo

8/10 Good

Yoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atención
Stayed 2 nights in Mar 2023
Response from HOTEL CENTER on May 2, 2023
Buenos días, agradecemos sus amables comentarios, les esperamos nuevamente en futuras fechas, cordial saludo.

10/10 Excellent

Jorge

Stayed 1 night in Feb 2023

4/10 Poor

Rafael Hernan

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

tatiana

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita a Ibagué
La estadía fue muy buena desdé la entrada al hotel excelente servicio de sus empleados, lo único malo es la prestación del servicio de parqueadero el señor que lo administra es muy descortés no sabe tratar a la gente y es muy grosero y descortés.
Stayed 2 nights in Jan 2022

4/10 Poor

Paola

Traveled with family
Disliked: Cleanliness, staff & service
Le falta aseo al baño muy sucio
Stayed 1 night in Jan 2022
Response from GERENCIA on Jan 8, 2022
Reciba un cordial saludo, Agradecemos sus amables opiniones y estaremos atentos a todas sus recomendaciones, en aras de procurar un mejoramiento continuo que satisfaga sus expectativas. Esperamos atenderle nuevamente en futuras fechas.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER BIEN, MUY AMABLES
Stayed 2 nights in Jul 2021
Response from GERENCIA on Jan 8, 2022
Reciba un cordial saludo, agradecemos sus amables comentarios. Esperamos que nos visite nuevamente.

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021
Response from GERENCIA on Jan 8, 2022
Reciba un cordial saludo, agradecemos sus amables comentarios. Esperamos que nos visite nuevamente.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar tranquilo
Todo en muy buen estado y en la habitación no se escuchaba nada del exterior.
Stayed 1 night in Jan 2021
Response from GERENCIA on Jan 8, 2022
Reciba un cordial saludo, agradecemos sus amables comentarios. Esperamos que nos visite nuevamente

8/10 Good

Juan Gabriel

Stayed 1 night in May 2020
Response from GERENCIA on Jun 5, 2020
Reciba un cordial saludo, agradecemos sus amables comentarios. Esperamos que nos visite nuevamente.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from HOTEL CENTER, comodidad y armonía on Mar 1, 2020
Respetado ( a) señor ( a ): Reciba un cordial saludo, Agradecemos sus amables opiniones y estaremos atentos a todas sus recomendaciones, en aras de procurar un mejoramiento continuo que satisfaga sus expectativas. Esperamos atenderle nuevamente en futuras fechas.

8/10 Good

Santiago felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Muy atentos
El lugar es sencillo, comodo para estar de paso. Sugerencia cambiar las almohadas duras. Aunque pueda parecer que tendras calor de noche el ventilador es suficiente, por lo menos para la zona.
Stayed 1 night in Dec 2019
Response from HOTEL CENTER on Jan 13, 2020
Sr. Santiago: Reciba un cordial saludo, agradecemos sus amables comentarios. Esperamos que nos visite nuevamente. Atentamente: GERENCIA

8/10 Good

Erika Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from HOTEL CENTER on Jan 6, 2020
Señora Erika Ruth, Reciba un cordial saludo y nuestro agradecimiento por sus amables sugerencias. Esperamos atenderle nuevamente en futuras fechas. Atentamente: GERENCIA