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Reviews of Fairfield Inn & Suites by Marriott Kansas City Belton

2.5 out of 5
Fairfield Inn & Suites by Marriott Kansas City Belton
151 N MULLEN RD, Belton, MO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 197 reviews" "
Rating 8 - Good. 32 out of 197 reviews" "
Rating 6 - Okay. 8 out of 197 reviews" "
Rating 4 - Poor. 3 out of 197 reviews" "
Rating 2 - Terrible. 2 out of 197 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had problems with water pressure and the toilet. Staff made it right by promptly moving us to a different room.
Stayed 2 nights in May 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It smells amazing. Super clean. Loved the breakfast bagels.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yomira

Stayed 1 night in Apr 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of fruit. Nice staff. The room was nice but hard to sleep with a noisy fan and freeway truck noise.
Stayed 1 night in Apr 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around pleasant experience. Nice rooms with thoughtful details. Calm and quiet public areas, although there is some sounds audible between rooms. Good and varied breakfast choices.
Stayed 3 nights in Apr 2024

8/10 Good

Thomas

Stayed 2 nights in Apr 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pass
Stayed 3 nights in Mar 2024

8/10 Good

Lora, Princeton

Traveled with family
Liked: Cleanliness, staff & service
We have stayed at this Fairfield several times while visiting family and we are always satisfied. The rooms are clean and the staff is always very courteous. We have never had the opportunity to try the breakfast or use the pool so I can’t speak on those items. My only complaint is that the mattresses are very uncomfortable and hard. There are less expensive hotels in town that we have tried but I wouldn’t recommend them over the Fairfield.
Stayed 4 nights in Mar 2024

10/10 Excellent

Garrett Lynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt right at home during our four day stay! No complaints at all!
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, place was clean and free breakfast was filled with options and excellent.
Stayed 3 nights in Feb 2024

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. Staff very pleasant and professional..very clean..and great breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

BriAnna

Traveled with partner
Very clean great location
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Beds comfortable. Breakfast just ok. Coffee was not hot. But everything else was perfect.
Stayed 1 night in Jan 2024

2/10 Terrible

WARD, belton

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amy

Stayed 1 night in Dec 2023
Response from Samantha D. on Dec 19, 2023
I am sorry to see that you feel as if we deserve a 2/5 for your review, however looking at your information, I see that you cancelled your reservation with us and received a full refund for the stay.

10/10 Excellent

Sharon, Cape fair

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this location. The room was super clean and nice. The hotel is modern. LOVED staying here. First choice ALWAYS
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
No additions
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well maintained and room was very comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very enjoyable stay
Stayed 7 nights in Nov 2023

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service
As a BonVoy member we always seek out Marriott. We have stayed in this particular hotel several times while visiting family, but this particular time the staff were unfriendly, the service particularly poor and the breakfast was one in which we chose not To eat as it looked awful all three days of our stay. They have done better previously and should attempt to do better in the future.
Stayed 3 nights in Nov 2023

10/10 Excellent

Julie

Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Samantha D. on Nov 15, 2023
Thank you for choosing to stay with us.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and welcoming. Beautiful tile floor in bathroom. Modern fixtures. Spacious room. I would stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Shannon

Stayed 2 nights in Oct 2023
Response from Samantha D. on Nov 15, 2023
Thank you for your feedback.

10/10 Excellent

Johnathan

Stayed 1 night in Oct 2023
Response from Samantha D. on Nov 15, 2023
Thank you!!

10/10 Excellent

Jarrod

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager I believe her name was Samantha? came from the back office letting me know there was a room downstairs open even though 2 others people at the desk said otherwise. Very clean. Door at rear/back side opens and closes very hard
Stayed 6 nights in Oct 2023
Response from Samantha D. on Oct 31, 2023
Thank you for your feedback. I am glad that I was able to get you into a room on the first floor.

10/10 Excellent

James, Harrison

Stayed 2 nights in Oct 2023
Response from Samantha D. on Nov 15, 2023
Thank you for staying with us.

8/10 Good

William, Flagstaff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! The staff was friendly, but not necessarily welcoming. The hotel was clean, in a quiet part of town, yet close to the Main Street with available restaurants. There was a Walgreens Pharmacy within easy walking distance. HOWEVER, the toilet in our room was not “seated” properly, and rocked back and forth noisily. Not up to Marriott standards, I’d say!
Stayed 1 night in Oct 2023

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, staff & service
The air freshener or cleaner you use made my daughter and I sick with allergies/ headaches. We won’t stay here again
Stayed 1 night in Sep 2023

10/10 Excellent

María

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved 😍
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Samantha D. on Sep 25, 2023
Thank you for your feedback.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Debbie, Belton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times at this property. It is our go to when in Kansas City. It is clean and smells cleans. The beds are a great height.
Stayed 1 night in Sep 2023
Response from Samantha D. on Sep 25, 2023
Thank you for continuing to stay with us during your travels. We hope to see you again.

10/10 Excellent

Holly, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very courteous and informative
Stayed 1 night in Sep 2023
Response from Samantha D. on Sep 25, 2023
Thank you for your feedback and for choosing to stay with us. We hope to see you again if you are ever back in the area.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff. Clean, comfortable rooms. what more could you ask for!
Stayed 1 night in Aug 2023
Response from Samantha D. on Sep 25, 2023
Thank you for your review. We are happy to hear that you had a wonderful stay with us. We hope to see you again if you are ever back in the area.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly. Beds were very comfortable, pillows were not my favorite but thats just me. I really enjoyed the selection that was available for breakfast. This location was close to many restaurants and stores. My only suggestions would be a) offer chocolate milk along with the other milk selections and b) maybe a magnifying type mirror mounted on the wall. Thank you for a great stay!
Stayed 2 nights in Jul 2023
Response from Samantha D. on Jul 23, 2023
Thank you for your feedback on your stay with us. We hope to see you again soon.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, my room was very clean and comfortable.
Stayed 1 night in Jul 2023
Response from Samantha D. on Jul 23, 2023
Thank you for your feedback on you stay with us.

10/10 Excellent

Karen

Stayed 2 nights in Jul 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great shower.
Stayed 1 night in Jul 2023
Response from Samantha D. on Jul 12, 2023
Thank you for the review, we hope to see you again.

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property, great breakfast, friendly staff, and very clean.
Stayed 2 nights in Jul 2023
Response from Samantha. D on Jul 12, 2023
Thank you for the feedback.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont miss this one in South Kansas City.
One of the best stays we have had in years. Very good breakfast. Exceptionally clean. This place is great.
Stayed 1 night in Jul 2023
Response from Samantha D. on Jul 12, 2023
Thank you for choosing to stay with us. We hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean!
Super clean and comfortable- great sleep after a long day of travel.
Stayed 1 night in Jul 2023
Response from Samantha D. on Jul 12, 2023
Thank you for the review. We hope to see you again.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property but will demand top dollar.
First off this is a great property. Clean, modern and just very nice. However, I did find it to be overpriced but considering the options you have they really have a monopoly on a nice lodging. When I leave a review I base my review on safe location, good AC/Heat, Hot Water, Good Pillow/Bed and Price. The location felt very safe, we had very good AC, lots of hot water, the bed was very soft as well as the pillows and the price was OK. When it comes to the price it is crazy for Belton, Mo but it is a very nice property. Breakfast is somewhat standard but they do have some twist that will add some variety that those road warriors will greatly appreciate. As for a fitness center this is one of the nicer ones. Free weights, treadmills, elliptical and space for a yoga mat. Since I have listed lots of good things I am going to list some things that I didn't care for. Our room was on the NE corner of the 2nd floor. All night I heard what sounded like a semi truck moving across a parking lot then slowing down then speeding back up. The only thing I can see is the electrical boxes so I am not sure exactly what it was. Also, the TV controller was a pain for doing anything, you really had to be straight in front of the TV and still then it was difficult. The refrigerator in the room was half a mini so left overs or travelling with a family that has lots of food and snacks will be limited. Finally, when we arrived we noticed a strong men's after shave.
Stayed 2 nights in Jun 2023
Response from Samantha D. on Jul 12, 2023
Thank you for sharing you feedback on your stay with us.

8/10 Good

julie

Stayed 2 nights in Jun 2023
Response from Samantha D. on Jul 23, 2023
Thank you for choosing to stay with us during your travels.

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023
Response from Samantha D. on Jul 23, 2023
Thank you for the review and choosing to stay with us. We hope to see you again.

10/10 Excellent

Lora, Princeton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay at a different property when we come to Belton but decided to pay a bit more this time and stay here. I’m so happy we did. This hotel is worth the extra we had to pay. The beds are comfy and the room was very clean. We didn’t get to partake of the breakfast but it looked and smelled great. There is a lot to do around the area with lots of eating and shopping choices.
Response from Samantha D. on Jul 3, 2023
Thank you for deciding to stay with us instead of your usual hotel. I am glad that you enjoyed your stay with us and hopefully we will see you again soon.