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Reviews of River Run Condo with Two Balconies, Walking Distance to Keystone Base Area

River Run Condo with Two Balconies, Walking Distance to Keystone Base Area
Keystone, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 74 reviews" "
Rating 8 - Good. 20 out of 74 reviews" "
Rating 6 - Okay. 7 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 5 out of 74 reviews" "

9.0/10

Cleanliness

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael C.

Liked: Cleanliness
CEO
Great place for our annual family ski vacation: - Short walk to the lifts - right in the middle of River Run village - all accessories for cooking - comfortable beds and 2 bathrooms.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lauren G.

Liked: Cleanliness
Comfort and convenience
This unit is close to the slopes with easy access parking, and helpful amenities like a luggage cart in the garage and ski lockers.
Stayed 1 night in Feb 2024

6/10 Okay

Jeff T.

Liked: Cleanliness
Annual Ski Trip
The location to Keystone Resort is perfect. The unit had a few minor issues. The fireplace did not work and the heat wasn't sufficient to keep the unit warm so portable heaters were used that were stored in the closets. The guest bedroom door will not close due to the second bed in the room.
Stayed 3 nights in Feb 2023

10/10 Excellent

Jeremy S.

Liked: Cleanliness
Excellent condo in River Run
Loves this property! Easy access to the gondola. I loved that the pool and hot tub were on site. The room was clean and well furnished. We'll be back!
Stayed 2 nights in Jan 2023

10/10 Excellent

Stephen B.

Liked: Cleanliness
Perfect property for the family
This property in the perfect location with a gorgeous view! Plenty of room for the kids and us. We loved the the extra balcony in the master bedroom.
Stayed 4 nights in Sep 2022

10/10 Excellent

Melissa P.

Liked: Cleanliness
BEAUTIFUL
This property was absolutely beautiful. And clean. Great views.
Stayed 2 nights in Sep 2022

8/10 Good

Kent R.

Liked: Cleanliness
Excellent Ski Vacation
Great location of property and within a short walk to Gondola Ski runs. Had to call property management too much but they fixed issues same day. For the cost of property, we should have had NO issues during our stay.
Stayed 4 nights in Mar 2022

6/10 Okay

Julia B.

Liked: Cleanliness
Overall nice accommodations and great location.
Very clean. Great location. Fairly responsive property management company to issues while onsite. If they get new beds and new sofa this would be a 5 star experience.
Stayed 5 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness
Super convenient
This condo was very comfortable and a short convenient walk to the village/condo. We loved that there was a small grocery store steps from the condo. The furniture overall was cozy and thoughtful and the kitchen was well kept. The communal hot tubs were great (but bring your own towel; they were tiny!). Cons: The beds were awful and need to be replaced. The queens' headboard was banging against the wall, so a pillow had to be placed in between. The king was very jiggly like a water bed, and the memory foam didn't help much. The primary room was completely missing a cover for 1 of the windows, and most of the blinds throughout were old and needed repair. They fixed the 1 window by the next day. The ski locker was small, and could only accommodate 3 people's things. The elevator was extremely slow so there was always a traffic jam around it. Overall though, the place was nice and very convenient and would stay again.
Stayed 5 nights in Dec 2021

8/10 Good

James M.

nice, but showing its age
The location couldn't be better. Carpets, bathrooms weren't the cleanest and the lights aren't switched. Beds and linens were excellent, but the room itself was showing age. Window treatments should be replaced and the plumbing could use attention (the waste vent kept glug, glug all night in the master bath) In general the facility outside the room was excellent.
Stayed 4 nights in Sep 2021

8/10 Good

John M.

Liked: Cleanliness
Great
Great
Stayed 1 night in Jul 2021

8/10 Good

Jami F.

Staff and communication were fast and friendly
This property was in the perfect location for us. We were there for a wedding but turned the week into a family vacation. Easy to get to everything we wanted to do and see. The room was a great set up with 2 bedrooms and common area separating the 2. It could use some TLC I.e. new carpet/paint bedding was kind of worn. I notified them of our toaster not working properly and some of buttons on the microwave not working and rips in the comforter and they offered to send maintenance to fix right away but we were gone out of our room a majority of the time so that never got fixed. Also the balcony doors were very dirty with finger prints and the throw pillows were stained. They never offered compensation for that which I thought was ironic considering the cleaning fee your charged for staying there. Overall my experience was positive and I would recommend to a friend just a small set back.
Stayed 6 nights in Aug 2021

10/10 Excellent

Christian G., Denver

Liked: Cleanliness
Keystone
Nice clean place
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

BRANDEE J., Hot springs, ar

Liked: Cleanliness
Spring Break
We really enjoyed the condo and it was close to the gondola- only a short walk. It’s also close to other amenities within walking distance like restaurants. The unit was very clean and comfortable.
Stayed 5 nights in Mar 2021

8/10 Good

Amy W., Covington, LA

Liked: Cleanliness
Location is Key
It was an overall good experience with plenty of room and a very convenient location. The microwave should be replaced (only a few buttons are operational). The unit needs updating (carpet stains and poor mattresses) but it is large with plenty of room (the couch is better than the master bed). There were several light bulbs out and remote controls without batteries but maintenance came by the next day.
Stayed 5 nights in Feb 2021

10/10 Excellent

Mark A.

Liked: Cleanliness
Best ski week!!!
Great location to gondola. It was clean, well equipped (kitchen), comfortable, water pressure & easy to check in / out. Great stay!
Stayed 3 nights in Mar 2021

10/10 Excellent

Robert W.

Liked: Cleanliness
Great location for the lifts and village.
Awesome!
Stayed 3 nights in Feb 2021

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They cancelled our booking a week before our vacation claiming double booking. The problem is I had made my reservation more than a month before. They made me sign a contract with them only for them to break it without repercussion. Terrible experience!!!
Stayed 1 night in Mar 2021

8/10 Good

Christian V.

Liked: Cleanliness
Decent
Good space but we only had 2 rolls of toilet paper for 8 people which was not ok. As well the parking was not clear we only got 1 spot in the initial post. For 8 people this was a huge inconvenience not allowing us to come and go as we please and kept having to shuttle people to and from 3 miles down the road.
Stayed 4 nights in Jan 2021

2/10 Terrible

Chase H.

Liked: Cleanliness
READ FIRST, VACATIONERS BEWARE!!
We visited Keystone, Co this past week and stayed in a unit managed with Summit County Mountain Retreats. Everything was fine until our last day of the trip when we noticed a strong gas smell in our unit. We contacted Summit County Mountain Retreats regarding the strong gas smell and they offered to send someone out to inspect it. Even after cutting down the heat and the gas fireplace off, we still smelled gas in our unit. We did not feel comfortable staying he night in the unit and left to find a different hotel for the night. I contacted Summit County Mountain Retreats regarding our last night and requested a refund for only the 1 night that we had to make other accommodations. They refused to issue a refund no matter what. I warn anyone looking to stay with this company that profits will take precedent over all else, including your health and safety.
Stayed 5 nights in Jan 2021

8/10 Good

Christine B.

Liked: Cleanliness
Ski weekend.
Property was clean, and kitchen was well-stocked. We could walk to the gondola in about 5 min. The unit was a little cold, and we couldn't get the heat turned up higher (turned the dial up but didn't feel warmer). Our main concern was that most, but not all, guests in Dakota Ridge were following COVID precautions. I guess it depends on personal comfort level.
Stayed 3 nights in Dec 2020

10/10 Excellent

Amanda D.

Liked: Cleanliness
We will be back!
We had a wonderful time. The people at the lodge were amazing! Every staff member we came in contacted with was kind and so helpful! The unit was clean and comfy. The balcony's were a great place for morning coffee and afternoon chats with friends. My one and only complaint is there were renovations happening in the unit below us and they began sanding, drilling, and hammering at 8:45am on a Saturday. This was my first weekend away from my kids and I didn't get to sleep in like I had hoped. This is deffinatly a great weekend get away and I can't wait to come back for ski season!!

8/10 Good

Nora M.

Liked: Cleanliness
I would do it again.
Bed in master bedroom was awful. Needed a bath matt in tub. Everything else was excellent! A wonderful experience!

8/10 Good

Dan M.

Liked: Cleanliness
Relaxing Rustic Retreat
Wonderful view. Rustic charm. The two balconies were nice. Nice location, close to shopping and the city of Dillon which has an abundance of activities. Plenty of room for our large group. Everything was clean except for a few carpet stains. Just a heads up, the location to pick up the room keys is off site (1-2 minute drive away)
Stayed 2 nights in Sep 2020

10/10 Excellent

Brooke D.

Liked: Cleanliness
Great vacation!
The condo was awesome! We loved the location and all the amenities.
Stayed 4 nights in Aug 2020

8/10 Good

Kimberly P.

Liked: Cleanliness
Beautiful resort getaway
.Beds were uncomfortable and we needed more trash bags. The remote had dead batteries. The fireplace didn’t work, but maintenance cleared most of the issues.
Stayed 3 nights in Sep 2020

8/10 Good

Gary N.

Beautiful place
We loved this place and the mountains were beautiful. The only issue we had was the sheets in the master had not been changed. They were clearly dirty and had a lot of hair in the bed. Gross!!! But they came first thing in the morning and gave us new sheets. The fire alarm also went off in the master bedroom. We couldn't get it off, so we just unplugged it. Maintenance came in the next day and fixed it. This may sound negative, but it was overall a great experience!
Stayed 3 nights in Jun 2020

10/10 Excellent

Jennifer S.

Liked: Cleanliness
Great Stay!
Wonderful location. Walking distance to everything. Great condo. Would recommend to anyone :)

6/10 Okay

Bev D.

Great location, but showing age.
Enjoyed our winter ski holiday and condo is in a great location. Kitchen is well equiped with cooking, place settings, and nice dining space for 6-8 occupancy. Nice supply of dish soap, trash bags, paper towels and toilet paper. We had an issue with garbage disposal and maintenance responded within reasonable timeframe (approx 4 hours). The unit is starting to show wear and tear from age and could use updating, especially given the nightly rate paid. Suggestions include: Organisation of TV cables and receiver (which are cobbled and precarious) Improve general cleaning Provide more bathroom towel racks (not sufficient racks for 6-8 occupants) Only one locker key was provided which made for running up/down stairs to open/lock ski locker. Minimum two keys would be suggested General updating as I've stayed in these complexes for several years and starting to show age.
Stayed 4 nights in Dec 2019

10/10 Excellent

Cody R.

Liked: Cleanliness
Great place!
We had a great time and great property.
Stayed 5 nights in Dec 2019

10/10 Excellent

Alicia S.

Liked: Cleanliness
Summer Vacay
This was our second year in a row to stay at River Run Village. We chose a unit facing outward rather than inward this time for less night time noise and it helped. Sleeping was quite comfortable. The kitchen has lots of dishes but not much in the line of storage containers. That is the only “complaint” if we must, but overall a great stay. We would definitely go back!
Stayed 4 nights in Jul 2019