Standard Twin Room, Non Smoking, Private Bathroom | In-room safe, blackout drapes, iron/ironing board, bed sheets
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Reviews of Moon Hostel Kraków

2 out of 5
Moon Hostel Kraków
ul. Halicka 11, Kraków, Lesser Poland

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 35 reviews" "
Rating 8 - Good. 8 out of 35 reviews" "
Rating 6 - Okay. 8 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chelsea

Stayed 3 nights in Feb 2024
Response from Moon Hostel Reception on May 4, 2024
Hello,thank you for your positive opinion about staying in our hostel and sorry for any inconvenience. We hope that you visit us in the future.Best regards,

10/10 Excellent

Queenie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
y
Stayed 3 nights in Jan 2024
Response from Moon Hostel Reception on Feb 8, 2024
Thank you for your positive opinion about staying in our hostel. We hope that you visit us in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price, cozy room.
Was good, for the price.
Stayed 5 nights in Aug 2023
Response from Moon Hostel Reception on Aug 30, 2023
Thank you for your positive opinion about staying in our hostel and sorry for any inconvenience. We hope that you visit us in the future.

10/10 Excellent

Agnieszka

Stayed 1 night in Aug 2023
Response from Moon Hostel Recepcja on Aug 30, 2023
Dziękujemy za bardzo pozytywną opinię na temat naszego hostelu, zachęcamy do skorzystania w przyszłości z naszych usług.

8/10 Good

Em

Traveled with group
Liked: Cleanliness, staff & service
Five comments: 1) The tram did not operate due to construction on the street. Had I known this before booking, I would have found another place to stay. Although the hostel provided clear and specific check-in information, it failed to talk about this significant change. 2) The bathroom had just been renovated and provided a modern and clean space. 3) The water pressure is exceptionally good. 4) The carpet (in room 8) was ripped. 5) The one bed sagged. So, maybe the carpet could have been repaired and the mattress changed.
Stayed 2 nights in May 2023
Response from Moon Hostel Reception on Jun 2, 2023
Hello,thank you for positive opinion about staying in our hostel and sorry for any inconvenience. We don't always know when city will make repairs on the street. If you have some problems in the room, you can always go to the reception and say about it or call our remote reception, we try to solve the problem. We hope that you visit us in the future.Best regards,Moon Hostel Kraków

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Moon Hostel Reception on Apr 19, 2023
Thank you for your really great opinion about staying in our hostel :) We hope that you visit us in the future :)

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hostel. Clean and clear instructions to check in offered 24 hour check in which was perfect for our late flight arrival. Had a fully equipped kitchen. Our room got towels and hairdryers were available. Overall happy with the hostel
Stayed 4 nights in Jan 2023
Response from Moon Hostel New on Feb 12, 2023
Thank you very much for your really great opinion about our hostel, we hope that you visit us in the future.Best regards,Moon Hostel Reception

8/10 Good

Wei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is clean inside the hostel, and the service is really friendly and nice!
Stayed 2 nights in Dec 2021
Response from Moon Hostel Reception on Mar 3, 2024
Hello,thank you for your positive opinion about staying in our hostel. We hope that you visit us in the future.Best regards,

10/10 Excellent

Luzer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice & cheap hotel with parking, but Wi-Fi didn't work the whole night, they only fixed it in the morning
Stayed 1 night in Jan 2022
Response from Moon Hostel New on Jan 18, 2022
Hello, thank you for your great opinion about our hostel and sorry for every inconvenients. I hope that you visit us in the future. Best regards, Moon Hostel Reception

6/10 Okay

Verified traveler

Traveled with group
Liked: Amenities, property conditions & facilities
It has 24 hr reception but the staff could be more polite, Hello/goodbye etc. Our room was not cleaned once and we had to empty our own bin in the week we stayed there. If you want somewhere to sleep and shower then this is ok, the communal areas are all clean & tidy.
Stayed 7 nights in Oct 2019

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nights stay
Was just what we needed. Cheap. Clean and comfortable
Stayed 1 night in Jan 2019

10/10 Excellent

chrystal, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay-affordable & friendly
Highly recommend this to family's and single travellers Close to jewish quarters and many sightseeing places Affordable and well priced

6/10 Okay

Elizabeth, Napier

Disliked: Property conditions & facilities, room comfort
Good for 1 night, if at all - not ideal hostel
this hostel is a long way from the train station when walking there. Google maps says one street that it is in, Moon Hostel says another. Luckily we saw the sign while walking past the wrong street, to know to go down a side street to the back, or essentially front of this very old, dated hostel, in a neighbourhood that is quite decrepit also. The reception girl was pleasant, spoke good English, and was very helpful. No faults there. There is a food shop on the corner to buy food for the communal kitchen, but unfortunately there is not a lot in there, so if arriving late like we did, you are limited. Buy food before you come to this out of the way hostel. There is a tram stop very close by, which is a bonus. The bed was hard, the bathroom was surprisingly good size and the shower good. The fridge is also a bonus. Wouldn't come again, but okay for those wanting a cheap place if all else is booked out. The photos on the site are not realistic at all.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Georgina, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hostel in Jewish quarters
Really nice, cheap and quiet hostel! Staff are very helpful and speak pretty good English. It's situated in the Jewish quarter of town which has heaps of nice cafes and restaurants around and plenty to see. About a 15 minute walk to the Old Town. They have free bicycles you can borrow and you don't need to pay for washing or towels! Would highly recommend this hostel to people looking for a clean and quiet place to stay. :)

8/10 Good

Fredrik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Moon Hostel Reception on Mar 3, 2024
Dear Fredrik,thank you for your positive opinion about staying in our hostel. We are glad that it was comfortable for you. We hope that you visit us in the future.Best regards,

8/10 Good

Mia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
とてもいいホステルでした。 しかし、壁が薄いのか、隣の部屋の声や廊下での話し声が聞こえて、少しうるさかったです。
Stayed 2 nights in Jun 2023
Response from Moon Hostel Reception on Jun 4, 2023
Hello,thank you for your positive opinion about our hostel and sorry for any inconvenience. If you hear the noises in the hostel, you can always go to the reception and say about it or call our remote reception, we try to solve the problem. We hope that you visit us in the future.Best regards,Moon Hostel Reception

10/10 Excellent

Christian

Stayed 2 nights in Apr 2023
Response from Moon Hostel Reception on Apr 19, 2023
Thank you very much for your really great opinion about staying in our hostel :) We hope that you visit us in the future :)

10/10 Excellent

Monika

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien y muy cerca del barrio judio, pero por la noche se encuentra en una calle muy oscura.
Stayed 4 nights in Mar 2020

6/10 Okay

Andrzej

Traveled with family
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
交通の便は良かった
ホステルですので、別室にキッチンがあり自分で夕食を作ることも可能でした。設備はやや古い印象ですが大丈夫なレベルでした。大きなスーツケース２つを広げることができる部屋でした。トラム駅徒歩３分で、中心地と中央駅まで一本で行けるところも良かったです。廊下の話し声や歩く音がややうるさかったです。
Stayed 3 nights in Dec 2019

10/10 Excellent

R.P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine :)
Fine hostel but for sure no sound proof rooms. With checking it was little disturbing because it is checking in since 13.00. We were there at 13.05 and the room wasn't ready with the argument: we did not know what time you would arrive (we was of course true) but if it is checking in since 13.00 room should be ready at one.
Stayed 1 night in Oct 2017

2/10 Terrible

JOLANTA

Disliked: Cleanliness, property conditions & facilities, room comfort
Straszna cena za bardzo kiepski hostel. Brudno, brzydko, głośno i nieciekawa ulica. NE POLECAM!!!
Stayed 1 night in Jun 2017

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção low cost
Hotel low cost com um ótimo custo x benefício. Se parece mais com um hotel do que um hostel.

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, property conditions & facilities
Czyste schludne pokoje.
Pokoje skromne, ale b.czyste. Wygodą jest kuchnia dobrze wyposażona. Miła obsługa. Wygodne łóżka.

6/10 Okay

Suet Ying

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przyjemny hostel na Kazimierzu
Mieszkałem co prawda w pokoju dwuosobowym z własną łazienką - co nie jest standardem dla hosteli jak mi się wydaje - i tylko jedną noc ale z przyjemnością tu wrócę jeśli nadarzy się okazja. Bardzo sympatyczna i pomocna obsługa w recepcji.

8/10 Good

niko, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
アクセスが良く過ごしやすいホテル
ホテルのフロント係の方はどなたも対応が良く、英語も流暢で助かりました。 ホテルは若干見つけにくかったけれど、近くに何軒もスーパーがあり飲食店が立ち並ぶ旧ユダヤ人街もすぐそばで滞在に大変便利でした。セントラルマーケットがある街の中心地まではやや歩きますが、十分徒歩圏内です。 またクラクフに行く機会があれば、ぜひお世話になりたいです。

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Damian, Pruszków

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend w Moon Hostel w Krakowie
Był to nasz pierwszy pobyt w Hostelu i opinię wystawiam zdecydowanie bardzo dobrą. Obsługa była rewelacyjna, ewentualnie lokalizacja mogłaby być lepsza, czyli bardziej w centrum Kazimierza w pobliżu pubów i lokali, ale i tak było blisko:-) Dla niektórych osób ważną informacją może być fakt, że pokój w Hostelu posiadał własną łazienkę!! Podsumowując weekend w Krakowie również dzięki pobytowi w Moon Hostel uważam za udany:-)

10/10 Excellent

Vladimír, Olomouc

Liked: Cleanliness, staff & service, property conditions & facilities
Příjem. a čisté prostředí, velice ochotný personál
+čistota, ochota personálu, poloha hotelu, blízko hotelu 24h hlídané parkoviště -malé pokoje