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Reviews of City Comfort Hotel

3 out of 5
City Comfort Hotel
No 22, Lorong Thambi 2, Off Jalan Changkat, Thambi Dollah, Kuala Lumpur

Reviews

8.2

Very Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 19 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kenny, SG

Liked: Cleanliness, staff & service
Nicely situated hotel close to many essentials and big name malls within walking distance. Never had to Grab for the first 2 nights. You are also right next to an authentic Chinese tea house, a hidden-gem not many go to. Rooms are normal for the price you are paying, don't be fussy and expect too much. However, the toilet sliding door of my room is faulty. My friend's room's was fine. Staff were all smiles and friendly, no problems checking in or out.
Stayed 4 nights in Oct 2018

8/10 Good

MD AKRAM, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel.. worth of money
Stayed 2 nights in Oct 2018

4/10 Poor

Erwin

Unsatisfactory Stay
Complimentary parking lots provided were always full. As a result we have to pay extra parking charges and the chargeable parking space was extremely filthy. In addition, the toilet at the restaurant was very dark and in a dire condition.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, cheap and comfortable. It was also relatively secure and very close to time square.
Stayed 1 night in Jul 2018

8/10 Good

K

Liked: Staff & service, property conditions & facilities, room comfort
Hidden Gem
Hotel was comfortable with everything you need, we were pleasantly surprised upon arrival. Front of house staff were really nice and helpful. Only downside was the house keeping seemed to forget to make up our room almost every day, however if we told the front desk we wanted it done, they were quick to organise it.
Stayed 4 nights in Dec 2017

8/10 Good

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget hotel.
The room was spacious, modern and comfortable. Breakfast had a decent variety.
Stayed 4 nights in Oct 2017

6/10 Okay

Hem from UK, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stay at City Comfort Hotel
Overall it's a place to rest your head at night. It was adequate for the trip. Facilities are basic to say the least. They did not give a wake up call when requested. They charge a deposit in cash and people in a hurry can forget to ask for it back. They could ask for a credit card number instead. The breakfast was poor. Certain items such as jam and magarine are inedible due to poor quality. No wardrobe in room. No tea or coffee provided in room. No spoon is left with cups to make tea. Only a kettle and two cups are available for the guests. Apart from breakfast, No other meals can be bought at the hotel. This means this is a B&B place rather than a fully functioning hotel.

8/10 Good

Shu Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and with clean room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Room
Located between Shaw Parade and Pudu Plaza. A lot of good and famous Chinese around. This is a new hotel, just more than a year. Everything is new, clean and comfy. The hotel name in Chinese is "City Business Hotel" and it live up to expectation. Check-in and out was fast and greeted by polite staff. Room is spacious given the price we paid. It has many amenities including free bottled water, multiple combination wall power outlet, slippers, shower gel, soap, toothbrush, toothpaste, combs and even washing powder can be used at their free to use washing machine. But room does not have safe to put our valuables or laptop. Maybe Breakfast is mandatory included in the room price, so no free coffee and tea in room. The breakfast spread was good. they provide fired rice. bee hoon or noodle, smashed potato or potato wedges, baked beans, curry chicken, scrambled egg, fried vegetable, watermelon, bread with spread including jam, kaya, margarine, cereal, milk, coffee, tea and orange juice. House keeping was slow, our room was cleaned only around 3:30pm each day. Guess they have shortage of staff, see only one staff cleaning the entire floor and hotel occupancy was almost full each night. Although there is a self service laundry room with washing powder provided in our room, do not find clothes clean despite long wash time. The default settings was about 2 hrs and 21 mins. Drying function was even longer at default settings of 3 hrs. Only 2 machines available.

6/10 Okay

Seul Ki, Seoul, South Korea

Liked: Staff & service, room comfort
Not bad
Hotel condition looks good overall. my room was clean and good mood. I liked super king size bed. However there was ants in my room. It was quite uncomfortable. Also, there was no refrigerator. I was kind of shocked.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word: Amazing
This is my second time staying in this hotel and my experience was wonderful. For a budget hotel, this hotel has everything. Clean room, comfy bed, strategic location(near the city), good breakfast and nice staffs. I'd love to stay here again.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel!
The hotel cleanliness is a plus point! Everything in the room looks new since it's a new hotel that was opened for about 9 months. Location was not bad, a 5-10 minutes walk to berjaya time square! However, there was no safe and mini fridge in the room. No where to keep my valuables and important documents like passport. And no fridge to keep my drinks chilled. Would be good to have it in the room to cater to the guest's needs.

10/10 Excellent

Khen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel !
Perfect ! Only RM3 away from Times Square . RM 6 to Masjid India ! Breakfast is great ! Room is spacious ! 2 mins walk to 24hours mamak shop , very nice food . Overall i enjoyed my stay there ! (;

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Nice hotel nice room nice breakfast but lack of parking

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money

6/10 Okay

Orlando, England

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice free breakfast. Lady on the night desk didn't seem to care too much about customers inconvenience.

8/10 Good

Suriani, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pretty new hotel
Overall very good. Worth the money we paid. Good location as it was about 5 mins walk to Berjaya Times Square. Downside was the limited choice and quality of breakfast and there was no place to hang our clothes in the room we were allocated to.

8/10 Good

YOUNGHYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치는 별로지만 가성비 좋음
Stayed 1 night in Mar 2019

6/10 Okay

P, Japan

Traveled with group
Liked: Staff & service, property conditions & facilities
お風呂が水浸しになってしまった。シャワー室のドアの下に隙間がある。
Stayed 2 nights in Feb 2019

8/10 Good

Carrie, 臺灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Isabella, Freiburg im Breisgau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Auf jeden Fall Empfehlenswert
Die Lage ist super, die Zimmer sauber und bequem, sowie auch das Bad. Der Service war sehr nett, sie haben uns auch kostenlos etwas ausgedruckt und waren sehr zuvorkommend. Für uns war nach einigen Wochen auf Reisen das absolute Highlight der Waschraum. Nicjt nur, dass wir selber unsere Wäsche waschen und trocknen konnten, es war völlig umsonst! An der Rezeption haben sie uns sogar Waschmittel gegeben (ebenfalls kostenlos).
Stayed 2 nights in Aug 2018

8/10 Good

Lien-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Rasmus

Liked: Staff & service, room comfort

6/10 Okay

David

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveler

部屋は狭いですが、寝るだけなら十分だと思います。近くに大きなモールがあり、買い物や食事には大変便利でした。 中国人の団体客がいてちょっとうるさかったです。

8/10 Good

Shing On

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
提早約1小時抵達飯店，櫃檯人員提早給予入住，服務好，因隔日班機需提早抵達機場，需要搭車至KL Central 櫃檯人員協助叫計程車，不需等待太久！物超所值每日早餐更換菜色!價格平價又實際，值得推薦！

8/10 Good

Joern

Liked: Cleanliness, staff & service, property conditions & facilities
Godt hotel,der er behageligt at være på/i
Hotellet er relativt nyt, men der mangler prikken over i-et.Og det er små ting der vil Udgøre det.eksempel. Ingen teske til kaffe kopper. Brød ikke klar ved åbnings tid, kom senere ved frokost tid Central safe findes ikke-det er et must

10/10 Excellent

Muhammad Zulhilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aoom, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
ห้องพักใหม่ สะอาด
โดยรวมโรงแรมสะอาด สะดวกสบาย แต่มีปัญหาเล็กน้อยเรื่องห้อง เช็คอินได้ smoking room โทรไป front บอกว่าไม่สามารถเปลี่ยนเนื่องจากไม่มีห้องแล้ว แต่เราไม่สามารถนอนได้ จึงถือ booking เพื่อไปเจรจา เนื่องจากจองมาเป็น non-smoking room ในที่สุดก้เปลี่ยนได้ (งง) ตอนแรกบอกไม่มีห้อง

8/10 Good

Pius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Günstig, modern, Sauber und gute Lage
Das Hotel liegt ca. 5 Gehminuten von der Monorail Station Imbi entfernt, wo sich auch ein grosses Einkaufszentrum befindet, die Times Square Mall. Von dort gelangt man innert paar Minuten zu KL Sentral wo man alle U-Bahn Linien und Fernzüge erreicht. Die Zimmer sind modern eingerichtet und von der Grösse her akzeptabel. Das inbegriffene Frühstück ist etwas mager aber für den geringen Preis des Zimmers kann man nicht mehr erwarten. Essen kann man in allen Schopping Centren sehr günstig, es gibt dort immer einen Food Court. Das Personal ist sehr freundlich und hilfsbereit. Gerne wieder!

6/10 Okay

Claudia G

Quarto e localização ok, breakfast péssimo
Foi legal, fácil para ir a pé aos principais pontos turísticos (pra quem gosta de andar - cerca de 30 minutos caminhando), banheiro grande e chuveiro bem gostoso, quarto pequeno mas com boa bancada onde dava pra abrir as malas, só que o quarto tinha leve cheiro de mofo (impressão de que era do ar condicionado - talvez precisando de manutenção e troca de filtro ). Café da manhã péssimo para ocidentais - só tinha um suco de laranja aguado, leite aguado, pão de forma, manteiga e geleia, e de fruta só melancia. Ovo mexido muito cru. O resto era tudo aquelas gororobas para oriental... deixamos de tomar p café da manhã vários dias.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で親切。
値段を考えると良かったように思えます。 ただ、角部屋だったせいかwifiが弱くそこは不便でした。 ほかは特に不満はありませんでした。

8/10 Good

AYAKA

Liked: Staff & service, room comfort
ビジネスホテル
デスクにシロアリ？がいました。 それ以外は快適に過ごせました。

6/10 Okay

Fabio

Disliked: Staff & service, property conditions & facilities, room comfort
Barulho
Durante o dia estavam em construção nos andares superiores e isso foi péssimo pois logo no início da manhã o barulho irritante de furadeira era nosso despertador.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Sans plus
bon accueil général. ok pour passer une nuit. petit déjeuner très light.

10/10 Excellent

Ahmed, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima verblijf. Zeer behulpzaam personeel. Goede hygiene en mooie douche. Net buiten het centrum dat op loopafstand ligt van bukit bintang.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Suzan, Deventer

Liked: Cleanliness, staff & service, property conditions & facilities
prettig
Voldoende ruimte in de nette kamer. Prettige bedden. Fijne douche. Doucheruimte niet heel groot. Helaas kwam er veel licht in de kamer van buiten. Airco maar 2 standen. Blaast wat te hard.