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Reviews of Best Western Lafayette Inn

2.5 out of 5
Best Western Lafayette Inn
2207 NW Evangeline Trwy, Lafayette, LA

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 775 reviews" "
Rating 8 - Good. 259 out of 775 reviews" "
Rating 6 - Okay. 103 out of 775 reviews" "
Rating 4 - Poor. 55 out of 775 reviews" "
Rating 2 - Terrible. 59 out of 775 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Hiep

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing is the room smelled quite damp and front desk told me it was because of the dampness and moist from the rain. He offered to switch the room for us.
Stayed 1 night in May 2024

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 1 night in Apr 2024

6/10 Okay

Angelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Secunda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & hospitable staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The 2 sisters working in housekeeping were outstanding and so very helpful. They deserve a raise!
Stayed 1 night in Apr 2024
Response from manager on Apr 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

2/10 Terrible

Nivea

Liked: Cleanliness, amenities, property conditions & facilities
My reservation was cancelled
Stayed 1 night in Apr 2024
Response from manager on Apr 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Samy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! A little cold, but we came at an early time. The facilities are nice and clean. The breakfast in the morning is pretty good too!
Stayed 3 nights in Apr 2024
Response from mgr on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

PAUL

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location of property is not the best, but the hotel is very clean. Staff was friendly. Rooms are clean and comfortable. Breakfast was good and fresh.
Stayed 1 night in Apr 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Located close to the highway and rooms very comfortable.
Stayed 1 night in Apr 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

keshanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Norbert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to consider
Stayed 2 nights in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Jim

Traveled with partner
Liked: Staff & service, property conditions & facilities
Our room was fine except that the carpet appeared not to have been vacuumed in a while. Breakfast of scrambled eggs and bacon was good. Hotel is well maintained and staff is friendly and helpful. Location is fine and was able to get in a four mile run safely.
Stayed 1 night in Apr 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terrible

Ashley

Stayed 6 nights in Mar 2024
Response from manager on Apr 27, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Ariel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with AC on. (Much appreciated) Great breakfast..Easy check in and out.
Stayed 1 night in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All we expected. Staff was great.
Stayed 1 night in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 Poor

Ania

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very loudly crowd during a night interrupting other people sleep. Room 226 has a terrible ac unit. Dirty, noisy and rattles when working. Rooms overall looking nice and clean.
Stayed 1 night in Mar 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great my family enjoyed it
Stayed 1 night in Feb 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Patricia

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Cigarette butts on ground around property. Doggie doodle not picked up. Room fine, but outside definitely needs attention.
Stayed 1 night in Feb 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close off highway. Nice staff
Stayed 1 night in Feb 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Halle

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I like to stay at this property because it’s so convenient but the previous time I stayed there the room wasn’t clean and had air and heating issues.
Stayed 2 nights in Feb 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Jamya

Stayed 1 night in Feb 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient to I-10 or I-49. The room was very modern and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Judith

Stayed 1 night in Feb 2024
Response from manager on Apr 14, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and dislike about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Cary

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

CHRISTIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF IS GREAT
Stayed 2 nights in Jan 2024

10/10 Excellent

Theo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 8 days had a roach in our bathroom on day 6 and found a dummy by the bed on day 8. TV & phone old style. Cleaning staff loud in the morning. Not all staff greet when you come in and a few times coffee was out. Otherwise good general condition and very comfortable beddings. Has potential for a good comfy stay.
Stayed 7 nights in Jan 2024
Response from management on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and quiet clean Inn
Stayed 1 night in Jan 2024
Response from management on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Cristina

Stayed 1 night in Jan 2024
Response from management on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experienceSincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Vallorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from management on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Crystee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Lafayette
This newly renovated Best Western is excllent. Ive been stay at this location when I am in Lafayette for the ladt 6 years. Staff is friendly and qhwn you walk in the whole place smells clean.
Stayed 3 nights in Dec 2023

8/10 Good

Sophia

Business traveler, Traveled with family
Liked: Staff & service

10/10 Excellent

Sea

Liked: Property conditions & facilities
She was very fast and polite
Stayed 1 night in Dec 2023
Response from management on Jan 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Nancy

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Nice clean comfortable bedding. Up to date room furnishings.
Stayed 1 night in Nov 2023
Response from management on Dec 18, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Patrice, Pennsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility, good choices at free breakfast.
Stayed 1 night in Nov 2023
Response from Val on Nov 20, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay!!! Keep driving!!!
Too many thug/homeless people walking through the parking lot. Sheets were stained! A/C did not cool and was very loud. No hot water in the shower.
Stayed 1 night in Nov 2023
Response from Val on Nov 19, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, professional staff. Nice room.
Stayed 1 night in Nov 2023
Response from management on Nov 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the updates to the facility. Nice desk and larger televisions and new carpet. We have no complaints.
Stayed 1 night in Nov 2023
Response from management on Nov 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought that it was very reasonable. It had great employees who were very friendly.
Stayed 1 night in Oct 2023
Response from management on Nov 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

2/10 Terrible

Terry

Stayed 1 night in Nov 2023
Response from Bianca on Nov 30, 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from management on Nov 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, convenient and safe
I stayed here in passing through on a road trip from TX to GA, this being about the half-way point. Arrived around 9pm. Was traveling as solo female (50). The hotel and grounds felt very safe, the staff was very nice, the room was spacious, clean and the bed and pillows very comfortable. Nice updated furniture, tv. Had plenty of toiletries, towels, coffee maker, fridge, microwave. It was also very quiet at night, I slept well. For a quick stop overnight, it's a solid choice. Breakfast was just 'ok' the eggs were inedible, but they had the waffles, toast, sausage, juice, etc. If I were ever passing through again, I'd choose this one.
Stayed 1 night in Oct 2023
Response from management on Nov 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from management on Oct 31, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,ManagementManagementBest Western Lafayette Inn

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean let us check in early and had late check out definitely will use again!!
Stayed 1 night in Oct 2023
Response from Val on Oct 23, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Collynn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pet noise
Stayed 1 night in Oct 2023
Response from Val on Oct 23, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementManagementBest Western Lafayette Inn

4/10 Poor

trent

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great curb appeal bad idea
The hotel is beside the ghetto for 1. I gelt i should of brought my pistol with me to the gas station next door. There was no carpet in the hallways which i could understand during a remodel but they charged me $130 for a room that was i would say not even a $75 a night room. The shower looked like the fake tile was going to fall off the wall and and you didnt feel like the toilete was going to flush every time. PS funny how this asked for a photo and the photo of the carpet not in the hallway is too large to upload.
Stayed 1 night in Oct 2023
Response from management on Oct 13, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

James

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from management on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,ManagementManagementBest Western Lafayette Inn

8/10 Good

Alexisa

Liked: Cleanliness, staff & service
Staff was friendly
Stayed 1 night in Sep 2023
Response from management on Sep 28, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,ManagementManagementBest Western Lafayette Inn