Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews of Days Inn by Wyndham Little Rock/Medical Center

2.5 out of 5
Days Inn by Wyndham Little Rock/Medical Center
901 Fair Park Blvd, Little Rock, AR

Reviews

6.2
Rating 10 - Excellent. 187 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 208 out of 1002 reviews" "
Rating 4 - Poor. 156 out of 1002 reviews" "
Rating 2 - Terrible. 212 out of 1002 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

felecia

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bed had large yellow stains on the mattress cover and when I went to get breakfast the ants were so bad I couldn’t even get food the room also smelled like urine the staff was nice enough I just don’t think they wash there mattress protector when they wash there sheets I always check all of it down to the mattress for bed bugs that is why I seen the stain the one thing I can say good is there where no bed bugs
Stayed 1 night in Apr 2024

2/10 Terrible

Brian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad area lots of activity around the property and don’t feel safe in a dirty room spiders everywhere bathroom ceiling falling down from mold and water problems everywhere in room
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Brian, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
There were ants everywhere and bed bugs. I want my money back!!!!!
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Thomas, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice. The room was clean and large. The building is good looking. It is handy to everything. We would stay here again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 26, 2024
Hello Donna,We truly appreciate your positive feedback and are delighted to hear that you enjoyed our clean and spacious rooms, as well as our convenient location. It would be our pleasure to welcome you back on your next visit.

10/10 Excellent

Gwendalyn

Stayed 1 night in Apr 2024
Response from Manager on May 14, 2024
Hello Gwendalyn,We are stoked to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another excellent experience.

8/10 Good

Larry

Liked: Cleanliness, staff & service
Good value and good personnel, but the bathroom and steps/outer halls have seen better days, and the breakfast area had ants, selections were limited, and the juice machine wasn't working
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Larry,Thank you for sharing your feedback with us. We appreciate your kind comments about our staff and the value we offer. We have noted your observations about the bathroom and common areas, and will ensure they are addressed. Your concerns about the breakfast area will be shared with our team for improvement. We appreciate your valuable input to help us enhance our services for all guests.

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Unkept property in need of a major renovation. Friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello David, We appreciate your feedback on our friendly staff and take all comments seriously to improve our property for future guests' satisfaction. Should you have any further concerns or suggestions, please don't hesitate to reach out to our management team.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Barry,We're thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back again soon for another memorable experience.

4/10 Poor

Jill

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Room smelled of smoke and there was mold in the bathroom.
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Jill, We appreciate your feedback and apologize for the inconvenience you experienced. Please reach out to our management team to discuss your concerns in more detail. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

Katrina

Traveled with family
Liked: Staff & service
We didn’t feel very safe staying here.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Katrina, We take guest safety very seriously and have strict security measures in place. Your feedback is valuable, and we encourage you to reach out to our management team to discuss your concerns further.

6/10 Okay

David

Traveled with family
I was not made aware prior to booking my room that if I paid with a debit card, I would have to leave a $100 cash deposit. We had to check out at 6 am to get to the hospital for my husband’s surgery. I wasn’t able to get my cash deposit back until after 9 am, so I had to return to the motel late in the evening after my husband’s surgery was over. It was a big inconvenience.
Response from Manager on Apr 3, 2024
Hello David, We apologize for any inconvenience you experienced with the deposit policy. We strive to provide clear communication regarding our payment requirements. Your feedback will be shared with our team for review.

10/10 Excellent

Brenda

Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Brenda,We are delighted to hear you had a wonderful experience at our hotel. We hope to welcome you back soon for another memorable stay!

4/10 Poor

Yonathan

Stayed 2 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Yonathan, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us to discuss any areas of improvement that you think we could work on. Your input will help us provide a better experience for our guests in the future.

8/10 Good

Kaylen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Kaylen,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope you had a great experience at our property. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you again in the future.

2/10 Terrible

brian

Business traveler
Disliked: Cleanliness, property conditions & facilities
I didn’t like the cleanliness of the room I told the clerk about the room and he sent me too another room in which the other room was the same way not clean and the tub was unsanitary and with the convenience of being so near the medical district I would have expected more from the establishment and if it wasn’t so late I would’ve gone to a different hotel. For the price and an 100 dollar hold is just was baffling to me I also took pictures on my phone to show the clerk the room he declined to look and say he believed me and gave me a different room but the next room was the exact same way so he told me too go check out one more room it was not as bad under the circumstances of it being late and me not knowing my way around the area I was visiting my mother in the hospital and was tired and my experience was very disappointing to say the least hopefully this hotel chain makes some big changes soon in this location
Stayed 1 night in Jan 2024
Response from Manager on Jan 29, 2024
Hello brian,We sincerely apologize for the inconvenience you experienced during your recent stay. Our team takes pride in maintaining a high standard of cleanliness, and we regret that we fell short of your expectations. We appreciate your feedback and will address this matter with our housekeeping department to ensure such issues are rectified moving forward. Please be assured that your concerns have been taken seriously, and we hope you will give us another opportunity to provide you with a more enjoyable stay in the future.

10/10 Excellent

LoRita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was helpful and understood my challenges went above and beyond meeting the needs to help me as i had to work through challenges of my husband being in hospital longer than participated plus my sugar crash akk is well and i am staying another two days. Wouldn't want to be at any other hotel.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 27, 2024
Hello LoRita,Thank you for taking the time to share your positive experience with our helpful and understanding receptionist. We always strive to go above and beyond to assist our guests, especially during challenging times. We hope that your husband's stay in the hospital went well and we're glad to hear that you are doing better. We look forward to providing you with another enjoyable stay during your extended visit.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, but clean.
The room was WORN OUT! Paint chipping, pin holes in the blackout curtain, sink faucet missing its handle, rust and wear scratches and stains on the tub and toilet, and the sink would back up and very slowly drain. On the good side, the bed was clean along with the rest of room regardless of its worn out state.
Stayed 1 night in Jan 2024
Response from Manager on Jan 26, 2024
Dear Guest,Thank you for sharing your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the condition of the room. We appreciate your acknowledgement of the cleanliness of the bed and the room. Our maintenance team will be informed of the issues you mentioned to ensure that they are addressed promptly.

6/10 Okay

Cierra

Stayed 4 nights in Dec 2023
Response from Manager on Jan 26, 2024
Hello Cierra,Thank you for choosing our hotel for your stay. We hope you had a pleasant experience with us. If you have any feedback or concerns regarding your stay, please don't hesitate to reach out to us directly. We value your input and would be glad to address any issues you may have had.

2/10 Terrible

Janice

Was cheap. Had to have a cash deposit of 100 bucks. They tried to cheat me out of that saying I marked on a bathroom door. Nothing besides microwave worked in room. Just stay away.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Janice, Thank you for your feedback. We apologize for any inconvenience you encountered during your stay. We take all guest concerns seriously, and your comments will be shared with the appropriate team members for immediate review. We strive to provide a comfortable experience for all our guests and regret that we fell short in meeting your expectations. Please don't hesitate to reach out to our management team directly to further discuss your concerns.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not The Best
Not so good. Front desk guys were good, room floor and furniture were very sticky and nasty, sink faucet handle broke and just lying there. Bed and pillows were very comfortable, furniture really outdated, wornout, rooms need painted. May be why hardly anyone was there while hotels were hard to get in the area. Wish they would renovate it some, hotel is near hospitals. With some attention, this could really be a great place to stay
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Dear Guest,Thank you for your recent stay at our hotel. We appreciate your feedback and are glad to hear that you found our front desk staff to be helpful. We apologize for the issues you experienced with the cleanliness and maintenance of your room. We have taken note of your comments regarding the outdated furniture and will share them with our team for future improvements. We appreciate your suggestion regarding renovations and will take it into consideration. We hope to have the opportunity to welcome you back in the future for a better experience.

2/10 Terrible

David DeShon

Business traveler
Disliked: Staff & service
This property has a policy requiring $100 CASH for the security deposit. It then gets refunded within a 48 hour period AFTER checkout. I don’t recommend staying here unless you are going to remain in the Little Rock area for two days after you leave the hotel; otherwise you can’t get your security deposit back. This is a very strange and suspicious practice. BEWARE.
Stayed 3 nights in Jan 2024
Response from Manager on Jan 13, 2024
Hello David DeShon,Thank you for sharing your experience with us. We apologize for any inconvenience caused by our security deposit policy. We appreciate your feedback and will take it into consideration as we strive to improve our guest experience. Please don't hesitate to reach out to our management team directly if you have any further concerns or questions.

2/10 Terrible

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Michelle,We're sorry to hear that your recent stay with us did not meet your expectations. We apologize for any inconvenience you may have experienced and encourage you to reach out to our hotel directly with any specific feedback you would like to share. We value your feedback and would appreciate the opportunity to address any issues you encountered.

10/10 Excellent

Chika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Chika,We're thrilled to hear that you enjoyed your stay with us! It was our pleasure to make your visit memorable. We hope to welcome you back again in the future for another excellent experience at our hotel.

4/10 Poor

Javier Alejandro

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Javier Alejandro, We apologize if your experience at our hotel did not meet your expectations. Your satisfaction is our top priority, so we kindly invite you to reach out to our team directly so that we can address any concerns you may have had during your stay. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

8/10 Good

Rodney

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Rodney,Thank you for your recent stay with us! We appreciate your rating and are glad to hear that you had a positive experience at our hotel. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Luton

Traveled with partner
Liked: Staff & service, amenities
Stayed a week. Convenient location.
Stayed 7 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Luton,Thank you for taking the time to share your feedback with us. We are pleased to hear that our hotel's location was convenient for your stay. We appreciate your patronage and hope to welcome you back in the future.

8/10 Good

Jason

Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Jason, Thank you for staying with us! We hope you had a pleasant experience at our hotel. If you have any feedback or suggestions, we would love to hear from you. Please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello William, We appreciate you taking the time to share your experience with us. If you have any specific feedback or concerns about your stay, we encourage you to reach out to us directly. We value your input and would love to hear from you.

8/10 Good

Cody

Liked: Staff & service, room comfort
Homeless?
The establishment itself was okay. Not bad for the price. However it is in a dangerous part of town. Homeless are everywhere one approached me at my car as I arrived one night. Right outside my room. I do suggest maybe a security officer to keep them from hounding guests.
Stayed 4 nights in Dec 2023
Response from Manager on Dec 31, 2023
Hello Cody,Thank you for taking the time to share your feedback. We appreciate your acknowledgment of the reasonable pricing. While we strive to provide a comfortable stay, we're sorry to hear about your concerns regarding the location. Guest safety is a top priority for us, and we continue to evaluate security measures to ensure a pleasant experience for all guests. We encourage guests to report any matters of concern to hotel management for immediate attention.

6/10 Okay

Gaven

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello Gaven,We appreciate you choosing our hotel for your stay. We encourage you to reach out to us directly with any feedback you may have regarding your experience. We value your input and would love the opportunity to address any areas of improvement. We hope to welcome you back in the future for a better stay.

8/10 Good

Michelle

Stayed 1 night in Dec 2023
Response from Manager on Jan 16, 2024
Hello Michelle, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Chelsea

Traveled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Chelsea,We regret to hear that you did not have a positive experience during your stay. We kindly request you to contact us directly so that we can learn more about any issues you encountered and work towards finding a resolution. Your satisfaction is our utmost priority and we strive to improve based on guest feedback.

2/10 Terrible

Errol

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on Dec 24, 2023
Hello Errol,We're sorry to hear that you had a less than satisfactory experience during your stay. We encourage you to reach out to our hotel directly with any specific feedback you may have, as we appreciate the opportunity to address and resolve any issues. We value your opinion and hope to have the chance to welcome you back in the future.

2/10 Terrible

Kenva

Stayed 1 night in Dec 2023
Response from Manager on Dec 22, 2023
Hello Kenva, We're sorry to hear about your experience. Please reach out to our hotel directly so we can address any concerns you may have had. We value your feedback and hope to have the opportunity to provide you with a better stay in the future.

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Kari,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to hear that you enjoyed your time with us. If there is anything else we can assist you with, please feel free to reach out. We hope to welcome you back in the future for another great experience.

6/10 Okay

Tony

Liked: Cleanliness
Response from Manager on Feb 15, 2024
Hello Tony, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, we invite you to reach out to us directly so that we can address any concerns. Thank you for your time.

2/10 Terrible

Stormy

Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches everywhere here
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Stormy,Thank you for your feedback. Please accept our apologies for any inconvenience you experienced during your stay. We take such concerns seriously and have already addressed the issue with our pest control team. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future for an improved experience.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Hello Tonya,Thank you for choosing our hotel for your stay! Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Days Inn by Wyndham Little Rock/Medical Center was exactly what I needed. It allowed me to be comfortable, sleep peacefully, and interact with professional staff while enjoying a light breakfast. Thank you.
Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Tonya,Thank you for choosing Days Inn by Wyndham Little Rock/Medical Center for your recent stay. We are delighted to hear that our comfortable accommodations, peaceful atmosphere, and professional staff met your expectations. We appreciate your kind words and hope to welcome you back again soon.

10/10 Excellent

Tonya

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Tonya,We are delighted to hear that you had a perfect 10 out of 10 experience during your stay with us! We appreciate your kind words and would be thrilled to welcome you back again in the future. If you have any further feedback or suggestions, please feel free to reach out to us directly.

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old property with bandaid repairs and smells like old cigarettes.
Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello James, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to improve our facilities for future guests. If you have any further concerns, please feel free to contact our management directly.

10/10 Excellent

Jessica

Stayed 1 night in Nov 2023
Response from Manager on Dec 10, 2023
Hello Jessica,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again in the future!

10/10 Excellent

Neptali

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023
Response from Manager on Nov 14, 2023
Hello Neptali,Thank you for your exceptional rating! We are delighted to hear that your stay exceeded your expectations. Our team takes great pride in delivering outstanding service, and we appreciate your recognition. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future for another amazing experience.

10/10 Excellent

Neptali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Manager on Nov 14, 2023
Hello Neptali,Thank you for taking the time to share your exceptional experience at our hotel! We are delighted to hear that you had such a fantastic stay with us. We look forward to welcoming you back soon for another amazing stay!

10/10 Excellent

Neptali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Manager on Nov 14, 2023
Hello Neptali,Thank you for taking the time to share your feedback with us. We appreciate your kind rating and are delighted to know that you had such an exceptional experience during your stay at our hotel. We strive to provide the best service possible and it's gratifying to hear that we exceeded your expectations. If you ever have the opportunity to visit us again, we would be honored to welcome you back.

6/10 Okay

DOUG, Hamburg

Liked: Cleanliness
Disliked: Staff & service
Response from Manager on Nov 11, 2023
Hello DOUG,Thank you for your feedback. We appreciate your time in sharing your experience with us. We're sorry to hear that some aspects of your stay did not meet your expectations. We value your input and will pass it along to our management team for review and improvement. We hope you will consider giving us another opportunity to exceed your expectations in the future.

6/10 Okay

DOUG, Hamburg

Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello DOUG,Thank you for choosing to stay with us. We appreciate your business and value your feedback. If there is anything specific you would like to share about your recent stay, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.

6/10 Okay

Moniecea

Stayed 1 night in Oct 2023
Response from Manager on Nov 21, 2023
Hello Moniecea, Thank you for sharing your rating with us. We appreciate your stay at our hotel and apologize if your experience did not meet your expectations. Our team strives to provide exceptional service, and we regret any inconvenience caused. We value your input and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 Excellent

Debra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and safe
Stayed 2 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Debra,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be comfortable and safe during your stay. We strive to ensure a pleasant experience for all our guests, and so noticing this is greatly appreciated. Should you have any future travel plans, we would be delighted to welcome you back.

6/10 Okay

Mary Anne

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean and comfortable.
The room was clean and the bed was very comfortable. The room condition was interesting. I feel that it was nwely painted but it was a horrible job. Paint on the drapes and there were nicks on all the doors-paint missing. There was caulk all over the bathroom floor. This all makes the appearance of being rundown. Just take more time and do it correctly.
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Hello Mary Anne,Thank you for sharing your feedback regarding your recent stay with us. We are glad to hear that you found the room clean and the bed comfortable. However, we apologize for any inconvenience caused by the room condition. We appreciate your suggestion to take more time during the painting process to ensure a better result. Your comments will be shared with our team to enhance our guests' experience.