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Reviews of Comfort Inn Livingston

2.5 out of 5
Comfort Inn Livingston
141 Truckers Blvd, Livingston, AL

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 210 reviews" "
Rating 8 - Good. 85 out of 210 reviews" "
Rating 6 - Okay. 29 out of 210 reviews" "
Rating 4 - Poor. 22 out of 210 reviews" "
Rating 2 - Terrible. 15 out of 210 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
extra friendly stuff
Stayed 2 nights in Mar 2024

8/10 Good

LuAnne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great motel for a quick night while on the road.
Stayed 1 night in Jan 2024

10/10 Excellent

Rozette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Was comfortable we slept good place was clean and the breakfast was awesome! The clerk with gorgeous curly hair was efficient checking us in. The breakfast was good
Stayed 1 night in Jan 2024

8/10 Good

Beverly

Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
No hot water. Stayed only because I needed to rest.
Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
The receptionist didn’t even acknowledge that we were there. The beds were worn out.
Stayed 1 night in Nov 2023

6/10 Okay

Monique

Liked: Staff & service
The carpet needs replacing sooner than later. It had a funny smell in the halls and the rooms. I wiped down the entire room; the wipes were dirty.
Stayed 1 night in Nov 2023
Response from Aretha on Dec 4, 2023
Thank you for your feedback it is important to us as we strive to please you as our guest.

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Need to put a comfortable chair for sitting.
Stayed 1 night in Nov 2023
Response from Aretha on Dec 4, 2023
Thank you for your feedback

10/10 Excellent

Wade

Stayed 2 nights in Nov 2023
Response from Aretha on Dec 4, 2023
Thank you for choosing to stay with us.

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Aretha on Nov 3, 2023
Thank you for your feedback

8/10 Good

Jovonne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to campus
Stayed 1 night in Oct 2023
Response from Aretha on Nov 3, 2023
Thank you for choosing to stay with us!

6/10 Okay

Luke Vander

Traveled with family
Nice location and friendly staff, rooms have a weird smell
Stayed 1 night in Oct 2023
Response from Aretha on Nov 3, 2023
Thank you for visiting us and I will address the smell with staff and take care of this matter. Thank you for your feedback it's helpful to us.

10/10 Excellent

Celise L.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always like staying here. Quiet area
Stayed 3 nights in Oct 2023
Response from Aretha on Nov 3, 2023
Thank you for visiting us do come again!

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sticky floors - drive on
Floors were sticky. Bed was old and lumpy. Sheets did not smell clean. Went to the car and grabbed blankets. Left at 0900 and there was no breakfast. Pancake batter empty, eggs and sausage empty, etc. highly disappointing stay for a Comfort Inn. I’ve stayed at many of these hotels and this one has the standards of a cheap Motel 6.
Stayed 1 night in Oct 2023
Response from Aretha on Nov 3, 2023
Thank you for your feedback

4/10 Poor

Luke Vander

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelt like a smoke shop. Shower drain was clogged. Asked for another room and was told they didn’t have one. Was advised by night staff that they gave the last room to a couple that originally had our room after they complained of the room smelling like a smoke shop they gave them the last room available. Kinda disappointing for the amount of money spent and to have a room smell like that. Specially when ya have to sign a form saying not to smoke in the rooms.
Stayed 1 night in Sep 2023
Response from Aretha on Nov 3, 2023
Thank you for your feedback we will address the issue with staff and I apologize that your stay here with us wasn't a enjoyable one. We're currently renovating our property in entirety and striving to please you as our guest and hopefully we'll get a better review on your next stay here with us when renovations are completed again thank you have a blessed day.

6/10 Okay

Karen

Disliked: Cleanliness, amenities
The receptionist was very nice. But the room smelled strange and the TV would not work right. The room cost to much for what I got. I’m disappointed
Stayed 1 night in Sep 2023
Response from Aretha on Nov 3, 2023
Thank you for your feedback

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean and comfortable rooms. Continental breakfast was good with several options.
Stayed 2 nights in Sep 2023
Response from Aretha on Nov 3, 2023
Thank you for choosing to stay here with us!

10/10 Excellent

Zantasia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 2 nights in Aug 2023

4/10 Poor

Joe

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the best stay I’ve had at a Comfort Inn. Could use some updates.
Stayed 1 night in Aug 2023

4/10 Poor

Gertrude

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom had black mole around the tub. And the floor wasn’t cleaned! We tried to make best for these couple day !
Stayed 2 nights in Aug 2023

6/10 Okay

DEARDRA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Front Desk Receptionist Precious was absolutely wonderful, she was very friendly and attentive. We were in town for an ATV event a we were told we had to park our trucks & trailers off the property on the grass in a unsecured area! And the sheets were dirty the receptionist had house keeping to come change the bedding on both beds. I will never give this place my business again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Michel

Traveled with family
Disliked: Staff & service, property conditions & facilities
I did not even end up staying at this property! I went to the hotel and checked in and left right away. I felt very uncomfortable with the clientele that was hanging around outside and the lobby was dirty and there was no way that my daughter and I were staying at a place that was unsafe. I would actually like to speak with someone regarding a refund!
Stayed 2 nights in Jul 2023

4/10 Poor

Patricia

Disliked: Cleanliness
Room was not clean well, towels were dirty and the housekeeper entered the room at 10:30 without knocking or announcing herself before coming in.
Stayed 1 night in Jun 2023
Response from Aretha on Jun 7, 2023
Thank you for your feedback I apologize for the inconvenience and discomfort of your stay. I will pass information onto staff to be addressed thanks again have a blessed day.

4/10 Poor

paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
there was no housekeeping service, you have to go to the front desk and ask to have the room clean . when we check in the room, the bed sheet was not clean the bathroom was stink, the room have a very bad odor. we check out one day early
Stayed 8 nights in May 2023
Response from Aretha on Jun 7, 2023
I apologize that your stay wasn't a good one. Your feedback is important to us as we strive to please our guest. I will definitely pass this information onto staff for improvements and we hope to make it up to you on your next visit.

8/10 Good

Lanardo

Rooms were clean and smelled wonderful
Stayed 2 nights in Jun 2023
Response from Aretha on Jun 7, 2023
Thank you for choosing to stay here with us and hope to see you again soon.

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Soldier and Son
Convenient for our trip and the breakfast bar and service was great…thank you!
Stayed 2 nights in May 2023
Response from Aretha on Jun 5, 2023
Thank you for choosing to stay here with us and we hope to see you again soon.

8/10 Good

Martha, Spring Hill

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Aretha on Jun 5, 2023
Thank you for choosing to stay here with us and we hope to see you again soon.

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Grimy bathroom. No place other than fast food to eat in the entire town
Stayed 1 night in Apr 2023
Response from Aretha on Jun 5, 2023
Thank you for your feedback and we're sorry to hear that your stay wasn't a pleasant one and we hope to make your stay a better one on your next visit.

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Decent hotel for cost
Stayed 2 nights in Apr 2023
Response from Aretha on Jun 5, 2023
Thank you for choosing to stay here with us and we hope to see you again soon.

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the area (as far as the property, nothing outstanding), but the staff is AMAZING. Everyone we came in contact with was super kind, helpful, and friendly. There's nothing wrong with the property.. an average hotel. But the staff makes it wonderful.
Stayed 2 nights in Apr 2023
Response from Aretha on Jun 5, 2023
Thank you for choosing to stay here with us. We're happy to hear that our staff was wonderful and that you enjoyed your visit here with us. Thank you come again soon!

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Jason

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, great breakfast.

10/10 Excellent

craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nive stay. Good breakfast
Stayed 3 nights in Feb 2023
Response from Aretha on Feb 13, 2023
Thank you for staying with us and we hope to see you again soon.

2/10 Terrible

Luciana

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property is very old and have not updated room. Curtains and bottoms of beds and well as beds need to be thrown out. Had to lysol room down, had a bad smell. Checked in around 7pm and was out around 4:30am, couldn’t stay in there any longer. Went ahead and got back on the road.
Response from Aretha on Feb 13, 2023
Thank for your feedback I'm sorry to hear that your stay wasn't an enjoyable one. I apologize on behalf of our staff and I will pass this information onto team members to be corrected thanks again

8/10 Good

Malinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 1 night in Dec 2022
Response from Aretha on Feb 13, 2023
Thank you for staying here with us. We're happy to know that your stay was pleasant and that your were satisfied thanks again.

10/10 Excellent

James

Traveled with family
Stayed 1 night in Dec 2022

2/10 Terrible

Twileda

Stayed 2 nights in Dec 2022

6/10 Okay

celeste

Stayed 1 night in Oct 2022

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Aretha on Dec 3, 2022
Thanks for choosing to stay here with us we hope to see you again soon.

10/10 Excellent

Sherry

Stayed 1 night in Sep 2022

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised!
We were pleasantly surprised at how nice everything actually was. The staff were friendly and accommodating. It is a little dated, but clean and comfortable. We stayed overnight on our way to New Orleans. The $20 pet fee was worth it. We would stay again.
Stayed 1 night in Sep 2022

10/10 Excellent

Krissy

Stayed 1 night in Sep 2022

6/10 Okay

Amy

Liked: Staff & service
Pull out sofa was terribly soiled.
Stayed 1 night in Jul 2022
Response from Aretha on Aug 13, 2022
Thank you for your feedback it is important to us. We strive to please our guest and I will pass this review onto housekeeping staff. I apologize for not meeting your standard and I hope you give us another chance to make it up to you. Thanks again!

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very friendly staff Clean rooms. Comfortable bed.
Stayed 1 night in Jul 2022
Response from Aretha on Aug 13, 2022
Thank you for choosing to stay here with us and do come again soon. Be safe and have a wonderful day!

8/10 Good

Monique

Stayed 1 night in Jun 2022

4/10 Poor

Miranda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel for one night. I arrived at 10pm and I was greeted by the woman at the front desk. She was very kind to me. However, there was a ton of noise all around the hotel. People running up and down halls, the smell of weed everywhere you turn, and the vending machines could have been a little better. I had a room with two beds and when I tried to uncover one to sleep, there were hairs and crumbs and all sorts of things all over the bed. It was like someone had laid there and they chose not to fully take off the sheets and make it look nice instead. In the bathroom there was water in the tub like someone had previously taken a shower/bath and it wasn’t cleaned out. And their leftover soap was left on the side. I called in the morning and requested the late checkout and they were still knocking on my door later and trying to enter. Overall it was very noisy and not clean. But the staff was very nice.
Stayed 1 night in Jun 2022
Response from Aretha on Jun 14, 2022
Thank you for your feedback it is important to us and I apologize that you had such an unhappy exxperience while you were here. I hope you give us a chance to make it up to you on your next stay. I will pass this information unto ur housekeeping staff so that we may better serve you. Please except my sincere apology on behalf of our staff and thanks again.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Aretha on Jun 14, 2022
Thank you staying here with us we strive to please our guest.

10/10 Excellent

Clara

Stayed 2 nights in May 2022

4/10 Poor

Charles

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not friendly at all. Urine stains were around the base of my toilet.
Stayed 3 nights in May 2022
Response from Aretha on Jun 14, 2022
We apologize for incovienece of your stay and was happy that we could move you to a more nice and better room during your stay with us.