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Metropole Hotel

3.5 star property
Comfortable hotel, walk to Ruins of St. Paul's Cathedral

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Photo gallery for Metropole Hotel

Front of property
Front of property
Classic Triple Room, Multiple Beds | Minibar, in-room safe, blackout drapes, soundproofing
Daily continental breakfast (MOP 58 per person)
Interior
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
No. 493-501 Avenida da Praia Grande, Macau
  • Popular LocationSenado Square3 min walk
  • Popular LocationRuins of St. Paul's Cathedral9 min walk
  • Popular LocationLisboa Casino9 min walk
  • AirportMacau (MFM-Macau Intl.)9 min drive

Most relevant reviews

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Room options

Superior Chinese Room

8/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe European Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Duplex Family Suite for 5 Person

8.2/10 Very Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 592 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Sofa Bed

Signature Quadruple Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Connecting Family Room for 6 Persons

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 624 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed

Adjoining Family Room for 5 Persons

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
  • 484 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

Duplex Family Suit for 5 persons-Check out time 20:00

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 592 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 Twin Sofa Bed

Classic Triple Room, Multiple Beds

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Trendy Twin Room-Check out time 20:00

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Trendy Twin Room

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Macau

Located in Macau, Metropole Hotel is in the city center. City of Dreams and Almeida Ribeiro Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Guan Yin Statue Waterfront Park and Carmel Garden. Looking to enjoy an event or a game while in town? See what's happening at Zhuhai International Circuit or Tap Seac Multisport Pavilion.

What's nearby

  • Almeida Ribeiro Street - 1 min walk
  • Senado Square - 3 min walk
  • Ruins of St. Paul's Cathedral - 9 min walk
  • Lisboa Casino - 9 min walk
  • Macau Fisherman's Wharf - 3 min drive

Getting around

  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪Royal Kitchen Grand Emperor Hotel - ‬3 min walk
  • ‪8餐廳 The Eight - ‬7 min walk
  • ‪義順牛奶 - ‬6 min walk
  • ‪Ufufu Cafe - ‬7 min walk
  • ‪Terra Coffee House - ‬4 min walk

About this property

Metropole Hotel

Hotel in the city center
Metropole Hotel is located close to Lisboa Casino and Ruins of St. Paul's Cathedral, and provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), babysitting (surcharge), and an elevator
  • Luggage storage, laundry services, and tour/ticket assistance
  • Smoke-free premises, meeting rooms, and a 24-hour front desk
Room features
All 112 rooms feature comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available for a fee: MOP 58 for adults and MOP 41 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 400.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MOP 58 for adults and MOP 41 for children
  • Rollaway bed fee: MOP 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Metropole Hotel Macau
Metropole Macau
Metropole Hotel Hotel
Metropole Hotel Macau
Metropole Hotel Hotel Macau

Frequently asked questions

Is Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metropole Hotel?

This hotel doesn't offer parking.

What time is check-in at Metropole Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Metropole Hotel?

Check-out is at noon.

Where is Metropole Hotel located?

Located in the heart of Macau, this hotel is within a 10-minute walk of Almeida Ribeiro Street, Ruins of St. Paul's Cathedral, and Lisboa Casino. Macau Legislative Assembly Building and New Yaohan Department Store are also within 5 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 114 out of 598 reviews" "
Rating 8 - Good. 313 out of 598 reviews" "
Rating 6 - Okay. 128 out of 598 reviews" "
Rating 4 - Poor. 26 out of 598 reviews" "
Rating 2 - Terrible. 17 out of 598 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

KIT SZE

Traveled with group
Liked: Cleanliness, staff & service
Everything was good, just the mattress was so hard
Stayed 4 nights in Jan 2021

10/10 Excellent

NdRe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities provided well, breakfast was okay, location was good
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is strategically located because it's so near the senado square and the man made lake.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is well Center to Macau attractions. Our room was very quiet, comfortable and spacious. Service was excellent. The breakfast was ok, the breakfast room a bit small for the number of guests
Stayed 2 nights in Jan 2020

6/10 Okay

Jane, Taipei

Traveled with family
Liked: Cleanliness, staff & service
The location is excellent for visiting historic sections of Macau and close to a free shuttle to casino resorts in Cotai. Rooms are clean and beds comfortable. We had adjoining family rooms and the second room had twin beds and a sofa bed, perfect for three children. The rooms were pokey with little natural light. It is a very old hotel and, though clean, feels rundown. Breakfast is very basic.
Stayed 4 nights in Dec 2019

8/10 Good

Velma

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Friendly English and Chinese speaking front desk staff. Decent location, near food and shopping.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Lay Hong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ‘wow’ experience
The duplex was value for money as we had paid a special price not offered by the other hotel booking sites As I have a strong sense of smell, I detected a slight musty smell from the shower curtain after a shower. Perhaps the hotel could consider using a curtain made of synthetic material to prevent such smells. Overall, we had a pleasant stay, given the attention the hotel paid to the cleanliness, decor and amenities in our room
Stayed 1 night in Dec 2019

10/10 Excellent

Kacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they need to renovate the bathroom; it looks very old, rusted, not so clean and outdated. Other than that it’s a good budget hotel . It’s located at the center of the city. It’s very convenient location and you can pretty get around in walking distance. The hotel provides free shuttle to ferry terminal. The staffs are helpful too
Stayed 1 night in Dec 2019

8/10 Good

Kwee Cheng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in city centre
Very convenient hotel in the centre of town ,,the room was a bit smaller than I would have liked and the Wardrobe was tiny but everything worked and it was clean . breakfast was rather local but as I would have preferred a more Western breakfast but there were plenty of other cafes nearby to top up on the breakfast experience. staff were friendly and helpful at the front desk and although most of the dining staff were Chinese some did speak English
Stayed 4 nights in Dec 2019

6/10 Okay

Des, MY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect . The staffs was informative . But most of them seem unwilling to wish the guest . Unlike other hotel I stay before . They never wish the guests morning , afternoon or evening ...and seems their smiling is costly to them :) Most of them look serious and stress ...
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No discretionary resolutions for unable entering Macau due to special safety arrangement that we can't even check in.No refund and no booking change is allowed.
Stayed 1 night in Dec 2019

8/10 Good

Foo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
There was hair found on the hand tower
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Staff, food, cleanliness and Maid service.
Stayed 6 nights in Nov 2019

10/10 Excellent

MYRA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Tan, singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very centralised located, accessible to the casino belt
Stayed 2 nights in Nov 2019

8/10 Good

Elysa

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2019

8/10 Good

Richie

Traveled with group
Easy check in and out. Hotel is clean, and feels fresh as you enter the assigned room. The bathroom is well maintained as well. The size of the room is ok.
Stayed 1 night in Oct 2019

4/10 Poor

Amarbir

Traveled with group
Disliked: Staff & service, room comfort
Old hotel, bad customer service... not worth it
I booked a room for 4 people for two days. Photos shown and explanation provided on hotels.com was two queen beds with tv area with sofa and tables etc. I paid extra as I wanted 4 of us to stay in same room. Single room with queen/king bed was half price, but I opted to pay for option I wanted/liked. when I checked in I got one bed and one sofa bed which was uncomfortable, low and small. I went to front desk and spoke to manager, who gave me another option which was split level but same issue one queen and one sofa bed. Language was also problem. In the end I opted for second option. It was uncomfortable and not what I paid for. Breakfast was below par rather poor. Room service was ok Front desk service was poor. I requested to call cab at checkout and lady on front desk declined with some stupid reason (cannot use hotel phone)
Stayed 2 nights in Sep 2019

8/10 Good

HUI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Haidee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Relaxing, convinient
Stayed 1 night in Sep 2019