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"Absolutely clean, I was surprised for such a low cost, that the hotel was this nice. Everything was like new. "

"Very good service. Easy to check in and out. Also very clean and organized"

"Very convenient from the train station, grocery store and to lake biwako"

"I liked hotel very much, and free breakfast was very tasty and many different dished were in the breakfast space. However Around the hotel, many shops were closed therefore streets were very quiet. "

"Very user friendly hotel."

"Hotel is 3mins walk from the train station which was ideal as I was arriving into Omihachiman late at night. The room is clean and spacious. I booked a single room which is just next to the lift but I could not hear noise from they lift lobby. But I could hear the train if it was passing by the track next to the hotel. So the other reviewer was right that they could improve the sound proofing of the windows. I recommend the hotel for it's location. There is another hotel even nearer but New Omi is of higher grade. "

"Second stay here. Great hotel, great employees! JR station is ~5-7min walk away, meitetsu station is ~7-10min walk away depending on your walking speed. Good location. Will undoubtly book again in the future when I visit again!"

"No air conditioning"

"Excellent hotel and service. The room is big. We love it."