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Reviews of Hotel Iris

3 out of 5
Hotel Iris
Carrer D Amilcar, 3, Palma de Mallorca, Balearic Islands

Reviews

7.8

Good

Rating 10 - Excellent. 21 out of 68 reviews" "
Rating 8 - Good. 28 out of 68 reviews" "
Rating 6 - Okay. 10 out of 68 reviews" "
Rating 4 - Poor. 6 out of 68 reviews" "
Rating 2 - Terrible. 3 out of 68 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kettle in the room would be perfect however.
Stayed 4 nights in Apr 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Room a little bit shabby, shampoo dispenser empty, hairdryer didn't work and remote for TV missing.
Stayed 3 nights in Oct 2023

10/10 Excellent

Elshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach, breakfast was good.
Stayed 2 nights in Jul 2023

8/10 Good

Beyhan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean hotel
Its location is superb as it’s close to the shops and buses. The only thing I can say, it is very noisy in the hallways in the mornings
Stayed 5 nights in Apr 2023

8/10 Good

Perry

Liked: Cleanliness, staff & service
Great bargain hotel, with nice breakfast and friendly staff
Stayed 1 night in Apr 2023

8/10 Good

Perry

Stayed 1 night in Apr 2023

10/10 Excellent

Maria-Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from María Ángeles on Jul 17, 2022
Estimada María José, muchas gracias por dedicarle tiempo a puntuar su estancia con nosotros. Nos alegramos que disfrutara de su estancia con nosotros y esperamos volver a verle. Gracias

10/10 Excellent

Pedro

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2022
Response from María Ángeles on Jul 17, 2022
Estimado Pedro, gracias por su excelente puntuación. Nos alegramos que su estancia con nosotros fuera agradable. Un saludo desde Mallorca! Esperamos poder volver a verle.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We are an English couple and had a fantastic stay at this hotel. All the staff were friendly and an excellent night Porter. Yes it is mainly young German people here but were all polite and no trouble at all. Would definitely stay here again. Close to the bars, restaurants and beach but back from sea front and was quiet.
Stayed 6 nights in Apr 2022
Response from María Ángeles on Jun 11, 2022
Dear Mark, we are glad that your stay was pleasant and you enjoyed your time in Mallorca. We hope to see you in the near future! Greetings from Palma!

6/10 Okay

Ian

Liked: Cleanliness, staff & service
A cheap hotel for a cheap bed near the beach
I stayed 1 night Sufficient for a night or 2 being on the cheaper end of the scale or for those happy to save money on a longer stay,it's not luxury,but the furniture is newish,beds are comfy,recent refurb in most places and near the beach... Staff were pleasant and efficient Breakfast wasn't anything sparkling or to remember, but sufficient to serve a purpose, The coffee is awful! I should imagine,if you got a room on the road side it could be noisy,allthough mine was to the back and it was sufficiently quiet
Stayed 1 night in Apr 2022
Response from María Ángeles on Jun 11, 2022
Dear Ian, thank you for the time writing the comment. We appreciate your opinion as it helps us to improve. Related to the quality we try to offer a good quality price always taking into account that it is a three star hotel. We will try to improve the coffee as well as the other points that you mention. Thank you again for your time Greetings from Mallorca!

10/10 Excellent

Orsolya

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Cosmin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2021
Response from MARI on Sep 7, 2021
MUCHAS GRACIAS POR SU AMABLE COMENTARIO. ME ALEGRO DE QUE SE ENCONTRARA BIEN ENTRE NOSOTROS. ESPERO VOLVER A VERLE PRONTO. SALUDOS DE: Mª ANGELES DEL OLMO GARCIA

8/10 Good

Casper

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from María Ángeles on Sep 29, 2021
Dear Casper, thank you for the comment and the rating. We hope to see you again in the near future. Kind regards María Ángeles Reception

4/10 Poor

Misael

Traveled with family
Disliked: Property conditions & facilities, room comfort
Disappointing for its price.
The hotel is in a good location, only 100 metres from the beach and shops around EL ARENAL. It is however, old, rusty and somewhat derelict. The swimming pool was constantly overwhelmed with guests and be prepared for noisy German revellers coming back to sleep after a rowdy night out.
Stayed 3 nights in Aug 2021
Response from MARI on Sep 7, 2021
HELLO MISAEL. THANK YOU FOR YOUR COMMENTS. WE ARE REBUILDING EVERY YEAR THINGS FOR MAKE OUR HOTEL MORE CONFORTABLE, WE ARE LITTLE COMPANY AND WE CANN'T REBUILD ALL ON THE SAME TIME. I'M SORRY FOR NOISE ON THE NIGHT. THE NIGHT MAN MAKE ALL THE POSSIBLE FOR STOP NOISE THE MOST QUICKLY HE CAN. I HOPE NEXT TIME THE PEOPLE IS MORE ON RELAX. WITH BEST REGARDS, Mª ANGELES DEL OLMO GARCIA

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing. Not 3 star.
Staff were friendly. However, this is not a 3 star hotel in my opinion. Air con didn't cool. Hair dryer in bathroom hanging off weak with exposed live wires. Socket outlets at bed pulling out of head board. Ceiling in shower in poor condition, badly repaired and black(mould?) stains. Shouting and screaming in corridors in middle of night.
Stayed 1 night in Jul 2021
Response from María Ángeles on Sep 16, 2021
Dear customer, Thank you for taking the time for leaving your feedback about your stay. It helps us improving. We are committed to delivering a pleasant experience to each and every one of our guests. I am sorry that your experience was not that good. I will make sure that the rest of the team knows about these issues so they do not happen again. Despite this, we hope to see you again and give you an enjoyable and nice experience. Kind regards María Ángeles Reception

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness
die Lage ist nicht die beste , zum übernachten kurztrip reicht es allerdings
Stayed 2 nights in Apr 2024

10/10 Excellent

Lidia Noemi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel de estilo clásico pero muy cómodo, limpio, excelente desayuno con un personal muy cordial y amable. Muy cercano a las líneas de transporte para la ciudad de Palma y Aeropuerto . También puedes encontrar muy cerca empresas de alquiler de coches, tiendas de souvenirs y bares.
Stayed 2 nights in Apr 2024

2/10 Terrible

Andreas

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Total abgearbeitetes Hotel, Bett eklig, Bad komplett kaputt und nicht sauber
Stayed 5 nights in Apr 2024

8/10 Good

Markko

Balcony door/ every door
There was something wrong with every door. To close them , you had to use a force and speed to close it, so if you want to sleep at night, it will wake you up whenever somebody is going or coming. That was overall biggest issue for us. Allso room 204 you couldnt lock balcony door, so that was a bit weird and unsafe(you could open it outside without a problem). But overall location was best i think in yhat are. Sea , beach, lots of restaurants were so close. So i would recommend It to others!
Stayed 4 nights in Oct 2023

8/10 Good

oussama

Stayed 4 nights in Oct 2023

8/10 Good

Carolin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut gelegen
Stayed 2 nights in Oct 2023

4/10 Poor

Wasim

Traveled with group
Disliked: Cleanliness, property conditions & facilities
WLAN war schlecht das wir es nicht nutzen könnten und war laut und die Handtücher wurden nicht gewechselt. Die Lage war gut
Stayed 4 nights in Oct 2023

8/10 Good

Anders

Stayed 1 night in Oct 2023

8/10 Good

manuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 1 night in Sep 2023

6/10 Okay

Dennis Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Décevant
L'hôtel est propre mais délabré. Petit déjeuner pauvre, qui fait penser à du discount. A noter que la personne de la réception m'a fait une frayeur car il a commencé par m'annoncer que je n'avais pas de réservation.
Stayed 2 nights in Sep 2023

6/10 Okay

Iris

Stayed 4 nights in Sep 2023

4/10 Poor

Carlos Alberto

Liked: Cleanliness, staff & service
El aire acondicionado por conducto está de pena toda la noche un ruido de chillido que no paraba ni de día ni de noche y el televisor está de lujo porque no al entrar ase como que se enciende y se vuelve a paga y esa era su función fui a decirle y me dio un mando que era lo mismo y fui de nuevo y la solución era darme otro mando que balio lo mismo ha y al penúltimo día llegaron a la habitación de alado a las 7 de la mañana una música bamos
Stayed 3 nights in Sep 2023

8/10 Good

Lars

Traveled with group
Liked: Cleanliness, staff & service
War gut. Leider abends sehr streng wenn man auf dem Balkon sich unterhalten hat oder noch was trinken wollte.
Stayed 3 nights in Aug 2023

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Kristine

Stayed 1 night in Jul 2023

6/10 Okay

Torsten

Liked: Staff & service
Hotel ganz ok.
Stayed 2 nights in Jul 2023

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable
Hotel sencillo, con todo lo necesario para pasar una estancia agradable, cerca de la playa, con parquing en la calle de al lado, muy buen desayuno, muy variado. Viajaba por un tema médico imposible encontrarar alojamiento en Palma y este hotel me soluciono el problema està a 15 min en coche de Palma muy bien comunicado y a pesar de ser una zona muy turística y con un perfil de ocio y fiesta, en este hotel hemos descansado estupendamente. De hecho esta semana volvemos a Palma por otra visita mèdica y hemos reservado en el mismo pq cumple con todo lo necesario para tener una estancia, tranquila y agradable. No busques lujo pq no lo tiene pero tampoco lo pagas, pero en relación calidad precio le doy un 10.
Stayed 1 night in Apr 2023

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top, jderzeit wieder
Stayed 2 nights in Apr 2023

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Preis und Leistung sehr gut , Frühstücksbuffet super
Stayed 7 nights in Apr 2023

10/10 Excellent

Amaury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé, personnel toujours disponible et agréable. Chambre spacieuse et confortable.
Stayed 3 nights in Apr 2023

8/10 Good

Diletta

Stayed 3 nights in Apr 2023

8/10 Good

Delphine fabienne

Stayed 7 nights in Apr 2023

10/10 Excellent

Nabil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi gusta todo del hotel esta ubicado en buena zona de comersio playa bares comida … y importante la gente de recepción 💁‍♀️ es muy najos y abiertos y buen precio…la verdad es muy buen hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Wilson andres

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La comodidad

10/10 Excellent

Andrea, Genova

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con personale gentilissimo, la colazione molto abbondante e con diverse tipologie di scelta. Le camere pulite e nella norma.
Stayed 1 night in Oct 2022
Response from María Ángeles on Nov 2, 2022
Dear Andrea,thank you for your comment. We are glad that you enjoyes your stay with us. We try to give a pleasant experience to our guests and we are glad to hear that you had it. We hope to see you again in the near future!Greetings from Mallorca

8/10 Good

jean-luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 8 nights in Oct 2022

2/10 Terrible

Corinna

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Extrem laut, durch die Umgebung.
Stayed 1 night in Oct 2022
Response from Hotel Iris team on Nov 2, 2022
Liebe Corinna,Wir danken Ihnen für die Zeit sterben Sie Sich genommen Haben, Eine Bewertung für Hotel Iris zu schreiben. Alle Ihre Kommentare helfen uns, unseren Service zu verbessern. Es tut uns leid, dass Sie der Lärm gestört hat. Aufgrund der Gegend gibt es manchmal Lärm von draußen. Wir werden versuchen, diesen Aspekt so weit wie möglich zu verbessern.Beste GrüßeHotel Iris team

8/10 Good

Rahel

Traveled with group
Liked: Cleanliness, staff & service
Klein und Zweckmässig für einen Besuch beim Ballermann i.o. Strandabschnitt sauberer als am Ballermann 6
Stayed 2 nights in Sep 2022
Response from María Ángeles on Nov 2, 2022
Lieber Rahel,Danke für Ihren Kommentar. Wir freuen uns, dass Sie Ihren Aufenthalt im Hotel Iris und die Lage genossen haben. Wir hoffen Sie wieder zu sehen.María ÁngelesRezeptionist

10/10 Excellent

Lea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schönes in die Jahre gekommenes Hotel was uns überhaupt nicht gestört hat! Jeder ist sehr nett und alles ist sauber. Nur paar Meter vom Meer entfernt. Wir würden auf jeden Fall wieder kommen
Stayed 2 nights in Jul 2022
Response from María Ángeles on Jul 17, 2022
Liebe Lea, vielen Dank für Ihren Kommentar. Wir freuen uns, dass Sie die Aufenthalt genossen haben. Schon heute freuen wir uns auf einen nächsten Besuch. Schöne Grüße

6/10 Okay

Maria Laura Fontes

Traveled with family
Bien .Lo esperable para 3 estrellas, lo que no disculpa la no limpieza correcta diaria de la habitación
Stayed 3 nights in Jun 2022
Response from Equipo del Hotel Iris on Jul 17, 2022
Estimada Maria, muchas gracias por su comentario. En relación a la limpieza, sentimos mucho que no fuera correcta y tomaremos las medidas adecuadas para que no vuelva a suceder. Gracias de nuevo y esperamos poder volver a verle en Hotel Iris Saludos desde Mallorca

2/10 Terrible

Mari

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Elendig
Svindyr frokost. Ikke kjøleskap og hotellet var ikke behjelpelig med å legge en vannflaske i et kjøleskap i Resturant etc, det var veldig varmt ute. Kun laken til dyne. Elendig åpningstid på bassenget som det ikke var lov med hverken ball badedyr eller hopping og stuping. Ingen kunne engelsk. Trykt inn 2 ekstra senger på et dobbelt rom så kjempe trangt. Den ene Senga var ikke satt på stopper på så den skle rundt på gulvet. Kun 3 stoler på tarassen enda vi var 4 personer. Ikke noe glass på rommet. Ikke lov å drikke medbrakt alkohol på rommet men helt i orden for de tyske gjestene å være dritings hele dagen i baren og i bassenget og overalt. Masse fest og støy hele døgnet. Surt og lite behjelpelig personalt. Konklusjon: STYR UNNA!
Stayed 7 nights in Jun 2022
Response from María Ángeles on Jul 17, 2022
Dear Mari, Thank you for your time in writing this comment. It helps us to improve. Related to the service, it is one of the points that we always emphasize on. That is why, I am sorry to hear that it was not okay. However, the staff do speak English. It is sometimes noisier than we would like. We are trying to improve that but at the same time that is one of the reasons why you can not bring alcohol to the rooms. It could cause a lot of annoyance to other guests because people would be drunk and in general making noise there. Otherwise, we will improve the other points you mention such as the number of chairs in the room. Thank you again for your time Greetings from Mallorca

10/10 Excellent

Stephan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder!!!
Es war von Anfang bis Ende eine Runde Sache.
Stayed 3 nights in May 2022
Response from María Ángeles on Jun 11, 2022
Lieber Stephan, Vielen Dank für Ihre hervorragende Bewertung. Wir freuen uns schon auf Ihren nächsten Besuch bei uns und senden Ihnen ganz liebe Grüße aus Mallorca!

8/10 Good

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Hotel Iris team on Oct 5, 2021
Dear guest, thank you for the rating. We are very pleased that your experience with us was to your liking. We hope to see you again. Kind regards Hotel Iris team