Blackout drapes, free WiFi, bed sheets

Reviews of Mar Hotels Paguera & Spa

4 out of 5
Mar Hotels Paguera & Spa
Carrer Gavines, 19, Paguera, Calvia, Mallorca

Reviews

8.0

Very Good

Rating 10 - Excellent. 18 out of 64 reviews" "
Rating 8 - Good. 30 out of 64 reviews" "
Rating 6 - Okay. 14 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, highly recommended. Our holiday at this hotel was amazing. Rooms, food, location, everything was great.
Stayed 9 nights in Sep 2023
Response from Comentario de la dirección del hotel on Nov 15, 2023
Dear Dalia, Thank you very much for sharing your holiday experience with the Expedia community. We are very pleased to know that our rooms, food, location and everything have reached your expectations. We really hope to see you again next season. Kind regards,

10/10 Excellent

DZIULJETA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2023

10/10 Excellent

Sohan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Freindly and professional hotel V good food and service. Ants were a common problem in the room and outside balcony
Stayed 3 nights in Jun 2023
Response from Guest Experience Manager on Jun 20, 2023
Good Afternoon Sohan,Thank you very much for your wonderful comments on Expedia, we are delighted that you enjoyed your stay with us. We are also very pleased to read that you found our team to be efficient, helpful and truly friendly at all times.Best regards,Irene PeñaGuest Experience Manager

10/10 Excellent

Levente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpfull, we loved the swimming pools. We had all inclusive, food wasn’t extraordinary but quite good
Stayed 4 nights in Jun 2022

8/10 Good

Z

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Nice hotel for challenge Mallorca
Stayed here for the challenge Mallorca triathlon. Superb location, very close to the start and finish areas. Good catering. Excellent staff. We had some problems with the electricity in our room which were quickly repaired.
Stayed 3 nights in Oct 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy hotel with friendly staff. Views from balcony were beautiful. Great location as only a few minutes walk to the main drag and the same again to the beach. Easy to find too
Stayed 4 nights in Oct 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated hotel that is a short walk from the beach and main street - great views of the sea and a good selection of food on half board. Friendly staff with a relaxed atmosphere and free off road parking. Very well positioned for the triathlon (Challenge Mallorca).
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

Jon, London

Liked: Cleanliness, staff & service
Slightly cramped 4 star
The Sunna Park is situated on a restricted site about 300 metres from the beach at Peguera. Other buildings crowd in on 3 sides, leaving little room for gardens and pool. The room is quite comfortable with 2 single beds pushed together as double and a large bathroom.Room facilities such as tea-making and a mini-bar are lacking, which we found unusual for a 4 star. Nice view of the sea from the upper floors. Food was good with lots of choice, Strange that coffee wasn't served in the dining room at diner. The outdoor pool is smallish but quite adequate for a dip with enough loungers for everyone. The pool is octagonal with a strange bridge-like structure spanning the centre of it, which makes swimming around it rather claustrophobic. Still the water was warm and very clean. The indoor spa pool is situated alongside the outdoor pool and is really smelly. The glass walls of the pool building look really smeary and need cleaning. There's a nice bar which serves drinks throughout the day. Most guests are German and all very friendly. Staff speak English.

6/10 Okay

Natalie, Wiltshire, England

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3 star hotel ..not worth 4 stars
Our family of 3 did stay for two weeks. Fantastic location. We were really pleased with the very welcoming hotel's staff. The room was cleaned every day. We were issued fresh towels daily. The facilities need to be updated. More choices of the entertainment. The three of us suffered from food poisoning.

8/10 Good

Hey Jimmy

Liked: Cleanliness, staff & service, room comfort
Well established four star hotel
Overall good. However we had a bad experience upon checking in when we were allocated a room in the apartments (3 Key) instead of the hotel as booked. Naturally I protested but there was no rooms available for that night. We were however accommodated in the hotel from 1030 the following morning but it spoiled the first night. I have good reason to believe this unacceptable practice is quite common.

6/10 Okay

Les,, Rhyl, Denbighshire, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tired!
No way is this hotel 4 star, its very tired, although it is clean. Food was ok for all inclusive, drinks are average.

10/10 Excellent

Heather, N Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday for couples or families
fab hotel, very, clean outside and in all staff very helpful, we stayed all inclusive food was amazing a lot of variety, Entertainment at night was also v good

10/10 Excellent

Anissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très gentil et hôtel agréable Parking gratuit à 5 minutes à pied Beaucoup de commerces et restaurants au pied de l’hôtel Je recommande
Stayed 7 nights in Apr 2024

8/10 Good

GWENAELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel, bien situé et propre. Choix du buffet diversifié et goûteux. Piscine intérieure top et chaude. Dommage que la piscine extérieure soit froide. Snack quasi inexistant.
Stayed 7 nights in May 2024

6/10 Okay

Daniela

Traveled with family
Liked: Cleanliness, staff & service
En arrivant le soir dans notre chambre, nous constatons que les toilettes sont en panne e on nous fait changer de chambre. Cela nous a entrainé dans une déambulation dans un autre bâtiment qui semblait en rénovation et sans lumière dans les couloirs avec nos valises et 2 enfants à la recherche d'une chambre en état de nous accueillir temporairement. La chambre trouvée après plusieurs essais était froide et le chauffage ne fonctionnait pas. Heureusement le jour suivant nous avons pû récupérer la chambre initiale. Propre, avec une petite cuisine et chauffage, mas les lits à roulettes n'étaient pas agréables. Le wifi ne fonctionnait pas correctement dans notre chambre. Les plus: une équipe d'animation magnifique, la restauration variée avec un personnel irreprochable, les piscines, la localisation.
Stayed 5 nights in May 2024

8/10 Good

Arnaud André

Stayed 5 nights in Sep 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

LUCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sono stato con mia moglie mio figlio 10 giorni a agosto e ci siamo trovati bene Molto comoda la posizione, in 3 o 4 minuti si raggiunge la spiagge di Torà, spiaggia bella e attrezzata Bella camera, letto matrimoniale molto grande, bel balcone, due piscine una sopra dove ci sono gli appartamenti. Colazione internazionale standard degli hotel spagnoli, buona l'animazione, ogni sera c'era intrattenimento con uno spettacolo
Stayed 10 nights in Aug 2023
Response from Mar Hotels Paguera & SPA on Aug 25, 2023
Buon pomeriggio Luca,Desideriamo ringraziarla per aver condiviso questa recensione sul suo recente soggiorno al Mar Hotels Paguera & Spa. Siamo lieti che vi siate trovati bene e concordiamo con voi sul fatto che il nostro personale attento gioca un ruolo fondamentale nell'esperienza complessiva dei nostri ospiti. Tutto il team lavora duramente per garantire un servizio di alta qualità e un'esperienza diversa e memorabile. Per questo ci piacerebbe rivederla nelle nostre strutture.Cordiali saluti,Irene PeñaGuest Experience Manager

6/10 Okay

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service
The main positive aspect is that the staff is very kind. On the other hand, it looks more like a 3 stars hotel than a 4 stars. The drinks and coctels are not good at all, the quality of the buffet is quite mediocre and there's a lot of bees at the pool, if you or your kids are afraid of bees and wasps, it's not your hotel.
Stayed 9 nights in Aug 2023

10/10 Excellent

Milka Anahi

Stayed 4 nights in Aug 2023

10/10 Excellent

Daniele

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Tout était très bien en revanche il est très dommage que le personnel de service ne parle pas français ; j'ai pu voir quelques clients en réel difficultés à échanger avec la réception car ils ne comprenaient pas l'anglais. Everything was very good however it's too bad that the staff doesnt speak french. I've seen some french guests who couldn't barely discuss and understand the reception because they didn't speak english.
Stayed 7 nights in May 2023
Response from Irene Peña Guest Experience Manager. on May 17, 2023
Merci encore une fois de nous avoir choisis et pour vos critiques constructives, grâce à elles nous pouvons nous améliorer, nous espérons avoir l'opportunité de vous servir à nouveau à l'avenir et de pouvoir dépasser vos attentes.salutations,

8/10 Good

Mirela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Guest Experience Manager on Jun 20, 2023
Good afternoonThank you for rating your stay with us.Regards,Irene PeñaGuest Experience Manager

6/10 Okay

Meri

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel sehr alt, Betten auf Rädern wie im Hospital. Keine Türen bei den Zimmern. Wc siehr schön aus ist aber alt und das wasser hört man die ganze nacht
Stayed 7 nights in Apr 2023
Response from Irene Peña Guest Experience Manager. on May 17, 2023
Guten Morgen,Wir sind traurig, Ihre Meinung über das Zimmer, in dem Sie während Ihres Urlaubs übernachtet haben, zu lesen, da alle Zimmertypen, die wir anbieten, auf unserer Website sorgfältig beschrieben sind. Für zukünftige Anlässe möchten wir über unser Callcenter einen persönlichen Reservierungsleitfaden hinterlassen, um die perfekte Auswahl des Hotels und des Zimmertyps zu gewährleisten, der Ihren Bedürfnissen entspricht.Grüße,

10/10 Excellent

Juan

Stayed 7 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2022

8/10 Good

Nikolaus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis-Leistungsverhältnis passt
Stayed 4 nights in May 2022

8/10 Good

Si Mohamed

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Détente
Pour se prélasser au bord de la plage où se baigner dans les piscines cette hôtel est parfait.
Stayed 8 nights in Aug 2021
Response from Seramar Sunna Park on Aug 16, 2021
Merci beaucoup pour vos commentaires. Nous espérons avoir le plaisir de vous revoir bientôt.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2021
Response from Seramar Sunna Park on Jul 29, 2021
Gracias !

10/10 Excellent

Nieves

Stayed 1 night in Jul 2021
Response from Seramar Sunna Park on Jul 27, 2021
Muchas gracias por su valoración!

10/10 Excellent

Cornelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021
Response from Seramar Luna Park on Jul 26, 2021
Gracias por su opinión! Seramar Hotels.

8/10 Good

Verified traveler

Stayed 8 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kakerlaken im Zimmer. Sehr veraltet und nicht sauber
Stayed 4 nights in Aug 2019

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities
Dejligt ophold med enkelte minusser
En fantastisk udsigt. Venligt personale som ydede god service. Morgenmaden var god og der var meget og vælge imellem. Aftensmaden var ikke spændende - burde være bedre på et 4-stjernet hotel. Der var ikke nogen minibar eller køleskab på værelset. Da vi spurgte i receptionen - fik vi tilbudt at leje et køleskab for 3 euros pr. dag(!) Alt i alt et godt ophold, men kvaliteten af aftensmaden trækker ned ligesom manglende køleskab/minibar også trækker ned.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Hôtel très bien situé proche d’une belle plage très bien entretenue Personnel à la réception très accueillant et serviable aussi au restaurant particulièrement les cuisiniers et certain(es) du restaurant Le nettoyage des chambres peut être amélioré par contre il est fait à la vite Belle piscine mais qui a besoin d’un Rafraîchissant pour un 4 * Espace piscine bains frais à remous très apprecié
Stayed 14 nights in Jul 2018

10/10 Excellent

Hannah, Fulda, Hessen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches, sauberes Hotel in Strandnähe
Super sauber und super toll. Das Hotel liegt in Strandnähe in einer tollen Lage
Stayed 4 nights in Jul 2018

8/10 Good

Ævar

Liked: Cleanliness, staff & service
Great for family or couple vacation.
Great family hotel for vacation. Great beaches, shopping and restaurants.
Stayed 12 nights in Jul 2017

8/10 Good

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra varierad mat . Tillmötesgående och trevlig personal. Tyska språkkunskaper en fördel eftersom kunskaperna i engelska var sisådär både på hotellet och i närområdet. Vid hyra av bil får man räkna med att priset blir det dubbla mot vad reklamen visar.

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel
Das Hotel hat alles was man braucht, Essen, Fitness, Pool, Animation, nicht weit vom Strand weg, super nettes Personal.

6/10 Okay

F, Hessen

Liked: Cleanliness
Lage
Das Essen leider nicht so gut. Zimmer Sauber.Lage gut.Personal nicht sehr nett.

6/10 Okay

Sarah, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist in wenigen Gehminuten vom Strand entfernt und vom Boulevard wo es kleine Läden und Restaurants gibt. Das Personal war sehr freundlich. Der Eingangsbereich hatte einen muffigen Geruch. Obwohl wir im 5.Stock waren, roch im Gang unserer Etage ziemlich stark nach Essen des Restaurants. Die Getränke zum Frühstück haben mir überhaupt nicht geschmeckt. Die Säfte hatten einen viel zu süssen, künstlichen Geschmack und die heisse Schokolade war wasserig. Da ich keine Kaffeetrinkerin bin blieb mir nur noch das Wasser übrig.

8/10 Good

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

O, Mödling-NÖsterreich

Disliked: Cleanliness
annehmbares Hotel in Meeresnähe
Allgemein war das Hotel in Ordnung, auch der schöne Meerblick . Das Zimmer war aber staubig bzw. die Laden und Schränke. Zu bemängeln wäre noch die späte Frühstückszeit, ab Uhr 08.00.

8/10 Good

4 Freundinnen, Krefeld

Liked: Staff & service
Angenehmer Aufenthalt
Insgesamt ist das Hotel sehr sauber, leider waren die Badezimmer in unseren beiden Doppelzimmern dies nicht so ganz. Mit wenig Aufwand und etwas mehr Aufmerksamkeit würde der Aufenthalt dadurch sehr gut sein. Die Zimmer waren groß und gut ausgestattet und durch die Lage in der 4. Etage hatten wir einen wunderbaren Meerblick.Das Essen ist abwechlungsreich, schmackhaft und gut angerichtet, lediglich das Brot-Angebot war durchgehend nicht frisch. Das Personal war in allen Bereichen freundlich und hilfsbereit, da stimmte alles.

6/10 Okay

Jorgen

Liked: Cleanliness, room comfort

8/10 Good

Bixi, Traunstein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nettes Hotel, große Zimmer und nettes Personal
Wir hatten ein Dreibettzimmer, dass sehr geräumig war. Der Zimmerservice war gut, das Zimmer vor einiger Zeit anscheinend renoviert und es hatte einen Balkon zum Pool hin. Einzig der Hotelsafe war nicht kostenfrei und das erwarte ich bei einem 4 Sterne Hotel dann doch. Das Personal war überaus freundlich und zuvorkommend. Wir hatten lediglich Frühstück gebucht, dass ich gut fand. Es gab neben Wurst,Käse, Müsli, verschiedensten Broten, einer geringen Obstauswahl, Bohnen,Speck auch die Möglichkeit sich ein Omelett oder Spiegeleier frisch zubereiten zu lassen. Ich würde jederzeit wieder in dem Hotel einchecken

6/10 Okay

Gaby,Schweizerin

Liked: Cleanliness
Disliked: Staff & service, room comfort
einfaches Apartement
Gute Lage, einfaches Mobiliar. Vis-a-vis Hund der tagsüber fast unaufhörlich bellt.

8/10 Good

hilde, düren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hübsches Hotel zentral gelegen
das hotel liegt in einer ruhigen seitenstrasse, parallel zur fussgängerzone. unweit vom strand. personal sehr freundlich, grosse auswahl beim buffet.