Standard Room, 2 Double Beds, Non Smoking | Premium bedding, laptop workspace, iron/ironing board, free WiFi
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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
300 Gateway Dr, Mansfield, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 226 out of 431 reviews" "
Rating 8 - Good. 157 out of 431 reviews" "
Rating 6 - Okay. 29 out of 431 reviews" "
Rating 4 - Poor. 14 out of 431 reviews" "
Rating 2 - Terrible. 5 out of 431 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept modern and clean.
Stayed 1 night in May 2024

10/10 Excellent

George, Bethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ASapper on Apr 18, 2024
Dear GeorgeThank you for being our guest.We are so glad that you enjoyed your stay and we hope that we will see you again soon.

10/10 Excellent

Mervyn

Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within driving distance to everything we wanted to see. Absolutely beautiful area.
Stayed 2 nights in Mar 2024
Response from ASapper on Apr 10, 2024
Dear KellyThank you for being our guest. We are so glad that you enjoyed the area and that you could take advantage of the location.We hope that you will come back to see us again soon.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room actually had usb charging ports. We travel frequently and most hotels do not provide these. A for your hotel.
Stayed 3 nights in Mar 2024
Response from ASAP on Mar 26, 2024
Dear JeanThank you for being our guest. We are so glad that you enjoyed the convenience of the charging ports in the room.We hope that we will see you again when you are in the Mansfield area.

10/10 Excellent

Rob

Liked: Cleanliness
Only there 1 night and very satisfied
Stayed 1 night in Mar 2024
Response from ASAP on Mar 26, 2024
Dear RobThank you for being our guest. We are so glad that you enjoyed your one night with us.We hope that we will see you again soon.

8/10 Good

Daniel

Business traveler
Liked: Property conditions & facilities
Out of the way location
Stayed 2 nights in Jan 2024
Response from ASapper on Jan 15, 2024
Dear DanielThank you for being our guest. We are so happy that enjoyed our out of the way location.

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems stay here before that’s why I chose to stay here again
Stayed 1 night in Dec 2023
Response from ASapper on Dec 28, 2023
Dear KarenThank you for being one of our loyal guests. We are very happy that you enjoyed your stay with us, and we hope that we will see you again soon.

2/10 Terrible

Doug

Stayed 2 nights in Dec 2023
Response from ASapper on Dec 18, 2023
Dear DougThank you for being our guest. We are so sorry that you did not have a good stay.We hope that you will give us another chance in the future.

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from ASapper on Dec 18, 2023
Dear LouiseThank you for being our guest. We are so glad that you enjoyed your stay with us. We hope that we can welcome you back again very soon.

4/10 Poor

Emily

Stayed 1 night in Nov 2023
Response from ASapper on Dec 2, 2023
Dear EmilyThank you for being our guest. We are sorry if we disappointed you in any way.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed one night but it was fine. Not enough interaction with hotel to give a top review.
Stayed 1 night in Oct 2023
Response from ASapper on Nov 28, 2023
Thank you for being our guest!

8/10 Good

joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult road leading to the hotel. Pole tv quality.
Stayed 2 nights in Oct 2023
Response from ASapper on Nov 28, 2023
Dear Joyce:Thank you for being our guest.We are sorry that the TV was not working properly during your stay. We will have that investigated.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alanas wedding
Stayed 2 nights in Sep 2023
Response from AS on Nov 28, 2023
Dear Scott:Thank you for being our guest, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Daryl

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained.
Stayed 3 nights in Oct 2023
Response from ASapper on Nov 28, 2023
Dear Daryl:Thank you for being our guest, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
The bar was a surprising benefit. better than average breakfast. Great staff
Stayed 4 nights in Oct 2023
Response from ASapper on Nov 28, 2023
Dear SusanThank you for being our guest, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B back again in the near future
Place was very clean. Customer service was very friendly. Bed was comfortabe. Breakfast was very good! Coffee, by far is the best we ever had. Most r very light but here, their coffe was flavorful
Stayed 2 nights in Oct 2023
Response from ASapper on Nov 28, 2023
Dear NganThank you for being our guest, we are so glad that you enjoyed your stay with us and that our coffee was to your liking.

8/10 Good

scott

Liked: Staff & service, property conditions & facilities
Good place at a reasonable price.
Stayed 1 night in Oct 2023
Response from ASapper on Nov 28, 2023
Dear Scott:Thank you for being our guest, we are so glad that you enjoyed your stay with us.

8/10 Good

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean Nd well kept.
Stayed 2 nights in Oct 2023
Response from ASapper on Nov 28, 2023
Dear Carl:Thank you for being our guest, we are so glad that you enjoyed your stay with us.

8/10 Good

paula

Traveled with family
Liked: Staff & service, amenities
Low shower water pressure.
Stayed 1 night in Oct 2023
Response from ASapper on Nov 28, 2023
Dear PaulaThank you for letting us know about the water pressure that you experienced. We will have maintenance take a look at that. Thank you for being our guest and for bringing your concerns to our attention.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from ASapper on Nov 28, 2023
Dear Aaron:Thank you for being our guest, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Orville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is certainly off the beaten path, but we found it very clean, friendly, great breakfast options, and affordable. To say we were pleasantly surprised is an understatement! We would definitely stay here again if ever passing through this way!
Stayed 1 night in Oct 2023
Response from ASAP on Nov 28, 2023
Dear OrvilleWe are so glad that you got to us since yes, we are off the beaten path, We are so glad that you enjoyed your stay with us.

10/10 Excellent

Violet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality Inn seems to always deliver. The room was clean, the breakfast was good, and the staff was friendly.
Stayed 1 night in Sep 2023
Response from ASapper on Nov 28, 2023
Dear VioletThank you for being our guest, we are so glad that you enjoyed your stay with us and we hope that we will see you again soon.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in Sep 2023
Response from ASAP on Nov 28, 2023
Dear CatherineThank you for being our guest, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Tim

Stayed 1 night in Sep 2023
Response from ASapper on Nov 28, 2023
Dear Tim:Thank you for being our guest, we are so glad that you enjoyed your stay with us.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service
Nice clean room, Nice tv
Stayed 1 night in Sep 2023

2/10 Terrible

Timber

Traveled with family and small children
Disliked: Cleanliness, amenities
Had a booked king suite but the hotel gave away our room while downgrading us to a queen double room.

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had sufficient space to operate. Hot water and drainage less than average. Killed two spiders in the room/bath.
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, beds were good. Quite even though it was next to the highway, rooms were clean.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Stayed 1 night in Aug 2023

8/10 Good

Janie

Stayed 2 nights in Aug 2023

10/10 Excellent

carol

Stayed 1 night in Aug 2023
Response from Lexi on Aug 13, 2023
Thank you, we appreciate it! Come again soon :)

4/10 Poor

priti

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel wasn’t clean. In Our room we found dirty socks on the ground. Sink was outside the bathroom and bed were too small. It was expensive and not worth staying
Stayed 1 night in Jul 2023

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Dorothy

Stayed 3 nights in Jul 2023

8/10 Good

Anees

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful Room clean and well presented
Stayed 1 night in Jul 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Definitely would recommend if staying in the area. Gorgeous mountain views.
Stayed 2 nights in Jul 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Great hotel. Very clean, friendly staff. Breakfast was amazing. Would stay again.
Stayed 2 nights in Jul 2023

10/10 Excellent

AUGUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Lance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room. Extraordinarily awesome bed and pillows. Friendly awesome staff and breakfast was above average. Building a little old but very clean. No pool only negative but very much recommend.
Stayed 1 night in Jun 2023

6/10 Okay

Dorothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very nice. The staff was very nice. I think the opening g to the stair and hallway to the elevator was ridiculous!! We could barely squeeze the luggage cart down the hall to the elevator. A person and the cart could not fit in the hall. And I am not heavy or overweight. On the second floor you could barely get the cart down that hallway either. The opening from the hall to get to the elevator and stairwell was very narrow and not at all visible. It looked like the forest to a room. In the event of a fire it would’ve hard to find and hard to provide space fir numerous people.
Stayed 2 nights in Jun 2023

10/10 Excellent

Brittany

Traveled with family
Liked: Staff & service, property conditions & facilities
Checkin super easy. Restaurant/ bar very close with decent food. You can literally walk there. Rooms were clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

8/10 Good

Garry

Stayed 1 night in Jun 2023

10/10 Excellent

Navin

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the friendliness of the staff and also the breakfast was well laid. The rooms were well clean. Small hotel in a small town and had low expectation but found it to be good.
Stayed 1 night in Jun 2023

10/10 Excellent

James Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had booked a room on the way down to Maryland. Like the view and friendly atmosphere so I booked on the way back home.
Stayed 1 night in Jun 2023