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I traveled for work and I stayed here while working in town. Awesome place! This was a very affordable option and they were always accommodating. This will now be my go to place whenever I’m in town!
tyler
Stayed 14 nights in Apr 2024
Response from Bob on May 14, 2024
Thank you for your positive review and enjoyed your stay.
4/10 Poor
jeffrey
Apr 23, 2024
Liked: Cleanliness
Disliked: Staff & service
Worst service ever, no one answer the phone. Front desk service almost non existent. Will use adjacent motel 6 in the future.l
jeffrey
Stayed 1 night in Apr 2024
Response from Bob on Apr 29, 2024
We are sorry you didn't have a good experience. We will correct the issue you experienced. Thank you for letting us know.
The staff is pleasant and accommodating. The property is well maintained, clean, and appropriately staffed. We travel as a family and frel that the rooms are a great size for a single occupant, as well as a family of 4. I would recommend this hotel to anyone passing through town. The parking lot is a little tight at times, but we are always taken care of if this ever becomes an issue. Rocky and Bob are great!
I’ve stayed at this motel twice and it’s very clean and comfortable. The decor is nice and updated and the front desk clerk was friendly and helpful. I’ll stay again.
Pro: price, clean, good room amenities. Cons: Your room doesn't face the parking lot so you cant keep an eye on your vehicle. The sheets on the bed are ultra thin, hard to get a good nights sleep. add a comforter on top and get bigger pillows.
Staff is warm, knowledgeable and helpful. We have stayed here many times and will be using them again. Very clean, very comfortable and the hot water is really hot, lovely!
The motel is placed central to our appointments and visits. Thank you!
Sharon
Stayed 1 night in Oct 2023
6/10 Okay
Kenneth
Oct 26, 2023
Liked: Cleanliness, staff & service
Kenneth
Stayed 1 night in Oct 2023
2/10 Terrible
Robert
Oct 22, 2023
Disliked: Cleanliness, staff & service
Robert
Stayed 1 night in Oct 2023
10/10 Excellent
Becky
Oct 22, 2023
Liked: Property conditions & facilities
Rocco was wonderful. A gentle demeanor and soulful eyes. He was kind and informative making my stay feel comfortable and safe.
Good customer service room super clean super quiet Parking no problem my rating not 10 star for me 100 star best hotel in Bay Area
Elison
Stayed 1 night in Sep 2023
8/10 Good
Michael
Aug 30, 2023
Michael
Stayed 3 nights in Aug 2023
2/10 Terrible
Hector
Aug 28, 2023
Disliked: Amenities
Booked online when I arrived they said it was sold out and no rooms available
Hector
Stayed 1 night in Aug 2023
6/10 Okay
Yolanda
Aug 21, 2023
Liked: Staff & service, room comfort
I loved the wood floors and tiles. Plenty of towels. Staff was available and friendly. Room looked clean. Came complete with coffee pot, microwave and mini fridge. But, as I entered there was a big big at the door. The coffee hadn't been cleaned, the fridge freezer was not attached, I fixed it and it was not turned on. The shower backed up but he fixed it quickly. Breakfast was danish and coffee. I'm diabetic, they need more options. My printed receipt showed no figures, blank paper. That's not right.
The room above mine woke me just by walking and setting things done at 10:30-11:00 so the lack of noise insulation was bad I. Fact seemed amplified. Otherwise stay was good
This was by far the best super 8 I've ever stayed in. The bed was interesting but the most comfortable mattress I have EVER slept on!!!! If I ever find myself in Martinez again I will absolutely stay here again! The gentleman that checked us in was extremely friendly even though we got in around 10:00 at night.
I had to leave after 2 days. The hotel didn't want to accept passport as a form of ID for checking in. Forced me to spend 15m looking up an expired driver's license.
Then, the next day they claimed that room cleaning was mandatory every other day for some reason.
The last straw was when I informed them of a blocked toilet and asked them to take care of it. The response was "we don't do that here" and instructions to come pick up a plunger. They called back 2 hours later, waking me up to ask if i was going to pick up the plunger. After informing them that i was sleeping and would take care of it later, i was asked to check out in the morning if i didn't "help them maintain their property" immediately.
Yea, no. Checked out with a refund with no penalties.
The two gentleman I spoke with on separate days(staff) were so incredibly friendly! Very personable and made our stay warm and welcome. The rooms were quaint and the beds and pillows were super comfy!
black mold around tub, rusty hangers, microwave reeekd of smell and was rusted, black mold inside frig freezer, stain on sheets, revving motorcycle below 2nd floor during the night, disrespectful male staff Rocky and Bob. NO elevator, some sort of germ laden ?? around the sink hole, stains on both chairs with paint coming off chairs.