Standard Room, 2 Double Beds, Ocean View | View from room
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Reviews of Hotel De Cima

3 out of 5
Hotel De Cima
Av Del Mar 48 Palos Prietos, Mazatlán, SIN

Reviews

5.8
Rating 10 - Excellent. 29 out of 200 reviews" "
Rating 8 - Good. 33 out of 200 reviews" "
Rating 6 - Okay. 55 out of 200 reviews" "
Rating 4 - Poor. 42 out of 200 reviews" "
Rating 2 - Terrible. 41 out of 200 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

EVELYN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. La vista al mar estuvo muy bonito.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is incredible. However, the condition of the property is terrible. It was due for an Upgrade a decade ago. The only reason they can charge the prices that they charge is because it is located right on the beach.
Stayed 1 night in Apr 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. Would never stay here again. Staff not friendly and don’t speak any English as advertised. Property run down with teens and other younger thugs drinking.
Stayed 1 night in Dec 2022

8/10 Good

Graham

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s an old hotel in general disrepair, and there are no deck chairs around the pool, but it’s good value for a low price.
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centric and comfortable place to stay.
Staff was very friendly and helpful.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an awesome stay!! We felt sa
Stayed 4 nights in Aug 2019

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place. Should be one star. Run down and dirty. Everthing is about 30 years old. Dont stay here.
Stayed 2 nights in Apr 2019

6/10 Okay

tony

Liked: Cleanliness, property conditions & facilities
Mardi Gras
We want for the last night of Carnaval. The location was perfect. It was very busy in the area, so we weren't able to do everything we would have liked to.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i like close to the beache ...i did not like it its in bad chape in the rooms
Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ac in lobby, no tv remote. Ac in room not adjustable. Not how it looks in pictures. Very old property.
Stayed 1 night in Sep 2018

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, room comfort
Good place to stay
Nice and clean beautiful view customer service was great
Stayed 1 night in Jun 2018

4/10 Poor

Evgeni , Seattle

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of this hotel don’t have nothing real! That hotel is very old! Have only one good thing and that thing is his location
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is for local Mexican
we hardly had hot water, my son called 10 times no one speaks english , ants in the bathroom

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities, room comfort
Not stay there!!! You will regret it!!!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ben, Washington

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
My experience was not good. I was looking forward to be in a clean room and confy beds but got the opposite.

2/10 Terrible

Gary, Oregon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even if it is FREE, do not stay here!
3 rooms in 2 days due to filthy conditions including moldy shower, dirty room, horrible maid staff. Front desk is no help at all. Beds are hard as concrete. Elevator may or may not work, I took the stairs every time. Maid cleaned the room when she wanted, and barely did that, some days you got 2 towels on your bed. Ocean front is ocean front, but they neglect to tell you that a disco tech is on the beach in front of you with music until 4am! Horrible Horrible Horrible. I have traveled enough and stay in budget hotels, I will never ever stay here again and never recommend it to anyone.

2/10 Terrible

Ken, Boston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach
The worst hotel I have ever stayed at. No glass in the bathroom nothing in rhe room just awful

2/10 Terrible

Raul, El Paso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de Cima ☆
Hotel looked nice when we pulled up. When I arrived at the front desk employees didn't know what to do or how to verify my reservation. Hotel didn't have any air conditioning throughout the hotel. There was air conditioning in the room but not in the hallways. Wifi didn't work very good. Gave me a pool view room when I specifically reserved a ocean view room. I was moved after I brought that to their attention. .there were small roaches in the bathroom. I don't recommend this hotel to anyone. I will not stay at this hotel again ever. Elevator didn't work so had to walk up or down three floors to get around the hotel. It was a ocean view room but the palm tree in front of the window blocked half the view. The beds are hard feels like you're sleeping in a woodboard. Pool had a lot of leaves needed to be cleaned. I give it 1 star because I can't give it 0.

4/10 Poor

andres, las vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor
it say free wify but no signalnin the rooms only the lobby..it doesnt have or work most of the things they say they have..we had to change hotels

6/10 Okay

Juan, El Paso, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
Hotel is close to everything but the hotel itself is not good. The receptionists are bad mannered, one elevator for the whole hotel and very slow, the waiter at the restaurant was horrible.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures are deceiving.... Do not stay here...
Pictures look great till you get there... This place is not clean and outdated. I stayed there because I had made reservations and when I wanted to leave, manager was not available would have to get back to me. My fault did not looked at reviews like I normally do. Please take my advise. I do like to save money and do not have a problem with older hotels but I do expect to it to be clean and in working conditions. As soon as I got there people were stuck in elevator and could not get out. Other person complained a/c did not work. My a/c was missing parts could not even charge my phone, every time I would plug my phone it would turn off the tv. No internet connection at all!!! Bath room door would not lock, shower was leaking, Funny now but not at the time you are there and trying to enjoy. I had 2 rooms and both had same problems and some. Anyway you get the point. Stay away. Sorry I went to long but do not want you have same experience.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ramirez, Wylie, TX, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Vacations disapointment
Poor service, poor quality and no safety at all on the elevator almost cut my hand it got traped.

10/10 Excellent

Jorge

Liked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

LETICIA

Stayed 1 night in Dec 2023

4/10 Poor

Missael

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Le falta un poco de mantenimiento a las instalaciones en general, no tube internet en toda mi estancia.
Stayed 2 nights in Oct 2023

8/10 Good

ALFREDO

Stayed 1 night in Oct 2023

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Carlos

Stayed 1 night in Sep 2023

4/10 Poor

Jose Luis

Stayed 1 night in Sep 2023

6/10 Okay

Héctor Miguel

Business traveler, Traveled with family
Liked: Staff & service, amenities
Habitaciones sin luz , lavabo tapado .
Stayed 2 nights in Mar 2023

2/10 Terrible

Karina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto e instalaciones horribles y nadie de servicio

10/10 Excellent

Miguel

Stayed 1 night in Dec 2022

8/10 Good

Gloria

6/10 Okay

ChinosAudio

Traveled with family and small children, Traveled with family
Liked: Staff & service
Es un hotel muy viejo y se nota en las habitaciones, se ven y hasta huelen mal. Cumplen con el objetivo pero no son tan agradables, tampoco es como que se pueda pedir mucho más por el precio
Stayed 2 nights in Jan 2023

8/10 Good

Alejandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Me cambiaron de habitación, reservé con visita al mar y al llegar no tenía disponible
Stayed 1 night in Jan 2023

8/10 Good

Conchita

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación super bien
Stayed 2 nights in Aug 2022

2/10 Terrible

marcos

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Horrible. Viejo, descuidado, instalaciones horribles, olía a caño. Había cucarachas Urge clausuren ese lugar de pudricion
Stayed 1 night in Aug 2022

10/10 Excellent

Maria del socorro

Stayed 4 nights in Apr 2022

8/10 Good

Marcela Aurora

Stayed 3 nights in Apr 2022

10/10 Excellent

MARIA GUADALUPE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2022

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quejas
Lugar muy viejo, obscuro y sucio. No hay focos ni secadora en el baño, ni toallas, no pusieron nunca tuvimos q pedir toallas todo el tiempo. La alberca sucia apestosa, sin elevador ya que el único nunca funcionó. Los clientes gritaban, azotaban puertas y en la no he pateaban puertas y gritaban que eran policia federal, solo asustaban. No hay sillas en los cuartos. Los balcones no los limpuan mugrosos y polvosos, las cortinas pesadas de polvo. Y el baño para llorar. El costo muy alto para lo que ofrecen
Stayed 4 nights in Apr 2022

6/10 Okay

BRENDA

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
me gusto el tunel de acceso a la playa, personal atento y servicial no me gusto que no corriera la puerta del baño, el lavabo y espejo super deteriorado, de la playa no puedes ingresar mojado y nos mandaron entrar x el estacionamiento fue un hospedaje de ultimo momento, x la emergencia estuvo bien pero algo planeado no volveria.
Stayed 1 night in Apr 2022

2/10 Terrible

Ana María

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

4/10 Poor

Lucio

Traveled with family and small children, Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
El area esta muy bonita esta cerca de todo lo que un turista desea, el hotel la estructura esta muy bien pero se esta deteriorando es mi segunda ves que estamos en el , la primera ves que fuimos le dimos 5 estrellas ahora yo le doy 2 estrellas .
Stayed 2 nights in Dec 2021

2/10 Terrible

Ivan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo hotel
Habitacion sucia y vieja, sin luz suficiente focos fundidos, la regadera tapada, lo rente por dos noches y me tuve que salir a la primer noche porque estaba fatal ese hotel, el colchon viejisimo y la base de vil cemento es como si estuvieras en el suelo
Stayed 2 nights in Dec 2021

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2021