Lobby

Reviews of Selina Gold Dust

3 out of 5
Selina Gold Dust
7700 Biscayne Boulevard, Miami, FL

Reviews

7.8

Good

Rating 10 - Excellent. 102 out of 208 reviews" "
Rating 8 - Good. 40 out of 208 reviews" "
Rating 6 - Okay. 24 out of 208 reviews" "
Rating 4 - Poor. 15 out of 208 reviews" "
Rating 2 - Terrible. 27 out of 208 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra, Loch Sheldrake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very firm & comfortable unlike most motel beds. I saw other reviews mentioned hearing people walk around on floor above & noise from the club. I didnt feel bothered by it. It was mostly just loud rhythm i could hear but it wasnt much louder than AC. Check in staff were so very helpful & courteous. The pool area was very nice & relaxing atmosphere as well. They have their own parking lot, no charge for parking. the lot is gated & I also saw & chatted with a security guard
Stayed 1 night in May 2024
Response from Selina on May 7, 2024
Hello Cassandra,Thank you for your excellent review and for giving us a perfect rating of 10/10! We're so pleased to hear that you found the bed comfortable and the noise levels manageable. It’s great to know that our staff made a positive impression with their helpfulness and courtesy. We're also delighted that you enjoyed the relaxing atmosphere of our pool area and appreciated the convenience and security of our complimentary parking. We look forward to your next visit and hope to continue exceeding your expectations!Thanks & Regards,Selina Gold Dust Team.

10/10 Excellent

Ricardo

Stayed 7 nights in Feb 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very convenient and there are alot of near by stores and restaurants nearby. Also, it's a straight shot to Downtown Miami.
Stayed 7 nights in Apr 2024

10/10 Excellent

DAN

Stayed 2 nights in Apr 2024

2/10 Terrible

Erica

Stayed 1 night in Apr 2024

10/10 Excellent

Tylan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a wonderful vacation if I want to bicycle or take a car to places like Normandy Circle or Wynwood, even the North Beaches.
Stayed 1 night in Mar 2024
Response from Selina on Mar 19, 2024
Hello Tylan:Thank you so much for your glowing review! We're delighted to hear that you had such a fantastic vacation and enjoyed exploring the surrounding areas. At Selina Gold Dust, we strive to provide our guests with memorable experiences, and we're thrilled to know that we were able to contribute to your enjoyable stay. We hope to welcome you back for another wonderful getaway soon!Thanks & Regards,Selina Gold Dust Team.

10/10 Excellent

Mariana

Stayed 3 nights in Feb 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dominik at the front desk was great. The whole staff was good exactly. I like staying at Selena.
Stayed 7 nights in Feb 2024
Response from Selina on Mar 9, 2024
Hello Ricrado:Thank you for your excellent rating of 10/10! We're delighted to hear that Domanic at the front desk provided great service, and that the entire staff met your expectations. We appreciate your positive feedback and are thrilled that you enjoy staying at Gold Dust. If there's anything specific you love about your experience or any suggestions you have for further improvement, please feel free to share. We look forward to welcoming you back for more wonderful stays in the future. Thank you for choosing Selina Gold Dust.Selina Gold Dust Team.Thanks & Regards,

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dominik at the front desk is awesome and deserves a raise. Actually, the entire front desk staff was great.
Stayed 7 nights in Feb 2024
Response from Selina on Mar 9, 2024
Hello Ricardo:Thank you for your excellent rating of 10/10! We're delighted to hear that Domanic at the front desk provided exceptional service, and we appreciate your recognition of the entire front desk staff. Your compliment is truly appreciated, and we'll make sure to pass along your kind words to Dom. We value your feedback and look forward to the opportunity to welcome you back for another outstanding experience in the future. Thank you for choosing us!Selina Gold Dust Team.Thanks & Regards,

2/10 Terrible

Jacquelyn

Stayed 1 night in Mar 2024

10/10 Excellent

Osman

Stayed 3 nights in Feb 2024

10/10 Excellent

Ambraysha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the retro decor!
Stayed 1 night in Feb 2024

10/10 Excellent

Ali, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 10 nights in Feb 2024

2/10 Terrible

Chandler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay 180$ for a noisy room. The staff is terrible and won’t help. When we checked it they told us the room was over the bar that played music. This was a club not a bar the bass shaking the floor til 3 in the morning! People crowding the parking lot. Don’t stay here!

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The area around this property is dangerous. I was speaking with a Miami detective and he was like,Lyft it out of here pronto.Hence, I split minutes later.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Selina on Feb 17, 2024
Dear Sandra,Thank you so much for taking the time to share your feedback about your recent stay at Selina Gold Dust! We're thrilled to hear that you had an excellent experience and gave us a perfect 10/10 rating. Our team works hard to provide a memorable and enjoyable stay for our guests, and it's always rewarding to know when we've succeeded. If there's anything specific you liked about your stay or any areas where we can further improve, we'd love to hear more.We truly appreciate your support and hope to welcome you back to Selina Gold Dust in the future for another outstanding experience.Thanks & Regards,Selina Gold Dust Team

8/10 Good

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Selina Gold Dust Team. on Feb 12, 2024
Thank you for your 8 out of 10 rating, Gianni! We appreciate your feedback. If there are specific aspects you enjoyed or areas where we can improve, please feel free to share your thoughts. We value your opinion and hope to welcome you back for an even better experience in the future.

10/10 Excellent

VLADIMIR

Stayed 7 nights in Jan 2024
Response from Selina Gold Dust Team. on Feb 12, 2024
Thank you, Vladimir, for your excellent 10 out of 10 rating! We're delighted to hear that you had a positive experience. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We appreciate your support and hope to have the pleasure of hosting you again in the future!

10/10 Excellent

Brittany

Liked: Staff & service, amenities, property conditions & facilities
I would recommend this hostel above others in the area. I got a deluxe room and I enjoyed the privacy of my room combined with the social atmosphere of the property. The room was beautiful, clean and comfortable. The bathroom was clean and comfortable. The pool was very clean and fun as well.
Stayed 1 night in Jan 2024
Response from Selina Gold Dust Team. on Feb 6, 2024
Dear Brittany,Thank you for your wonderful 5 out of 5 review on Expedia! We're thrilled to hear that you enjoyed your stay and would recommend our hostel. It's fantastic to know that you appreciated the privacy of your deluxe room while still enjoying the social atmosphere of the property. We're glad the room, bathroom, and pool met your expectations.We appreciate your recommendation and look forward to hosting you again for another clean, comfortable, and enjoyable experience.Best regards,

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Selina Gold Dust Team. on Jan 30, 2024
Hello, thank you for taking the time to provide your feedback. We value your input, and we're committed to continually improving our services. While it seems there might have been aspects of your stay that didn't meet your expectations, we would appreciate any specific details or suggestions you can share.Your satisfaction is our priority, and we hope to have the opportunity to better serve you in the future.Selina Gold Dust Team.

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice and clean but simple rooms. No mini fridge so couldn’t store leftovers. Nice pool area and a diner and bar/club on premises! But you will need to Uber/Lyft to get to places you want to go, like the beach, design district, downtown, etc. Great price and option for budget conscious travlers!
Stayed 4 nights in Jan 2024
Response from Selina Gold Dust Team. on Jan 24, 2024
Dear Ashley,Thank you for sharing your thoughts about your recent stay with us. We're thrilled to hear that you found our staff friendly and enjoyed the cleanliness of our rooms. We appreciate your positive comments about our pool area, diner, and bar/club facilities.We understand the inconvenience caused by the absence of a mini fridge, and we apologize for any inconvenience this may have caused. Your feedback is valuable, and we will certainly consider it for future improvements.Thank you for choosing Selina Gold Dust, and we hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,

2/10 Terrible

Benjamin

Disliked: Staff & service, amenities, property conditions & facilities
Arrived at 01:00 a.m. Receptionist was speaking in spanish with his buddy for 15 minutes while I waited. He then proceeded to tell me that he booked me a room above the dive bar they have there. He said I could cancel now or if he walked with to the room he’d charge me half. He then proceeded to charge me a $100 dollar deposit and $20.00 msndatory for coffee and water even though I wasn’t planning on uses any of it. He said the music would be done at 02:30. It went on way after 03:00 p.m. All the while I was walking 2 my room and approached by 3 gentleman asking if I needed any substances. Upon heading ip tye stairs the smell of Pot was so thick it almost made me pass out. Couldn’t sleep til’ 05:00, because the club patrons were honking their horns in the parking lot and brandishing what looked like to be handguns. This place is a total dump, is unsafe, and the receptionist was as shady as it gets. I wouldn’t recommend my anyone stay here. It’s awful!
Stayed 2 nights in Jan 2024
Response from Selina GD Team. on Jan 22, 2024
Dear Benjamin,We sincerely apologize for the challenges you encountered during your recent stay at our establishment. We deeply regret any inconvenience caused and appreciate you bringing these issues to our attention.Firstly, we want to address the delay in our reception service. It is not our standard to engage in extended personal conversations while attending to guests, and we apologize for any perceived lack of professionalism.Regarding the room location, we want to clarify that we inform all our guests in advance about the possibility of having rooms with potential noise, to prevent any discomfort. We regret that this information was not adequately communicated in your case.We also understand the frustration caused by the music extending beyond the indicated timeframe. Rest assured, we will take measures to ensure better adherence to the specified hours.Your feedback is invaluable, and we will use it to improve our services. We apologize for falling short of your expectations and hope to have the opportunity to make amends in the future.Best regards,

6/10 Okay

Sheshan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice curtains over bed. Good ac. Stores close by.
Stayed 2 nights in Jan 2024
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear Sheshan,Thank you for your feedback. We appreciate your stay and hope to welcome you back for an even better experience.Best regards,

2/10 Terrible

Josean A.

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear Josean A.,We sincerely apologize for any issues you encountered during your stay. Your feedback is important to us. If you could provide more details about your experience, it would help us address any concerns and make improvements. We value your input and hope to have the opportunity to make amends in the future.Best regards,

8/10 Good

James

Stayed 3 nights in Jan 2024
Response from Selina Gold Dust on Jan 22, 2024
Dear James,Thank you for your feedback and the positive rating! We're glad to hear you had a good experience. If there are specific areas where we can further enhance your stay and turn it into a perfect 10, please feel free to share your insights. We look forward to welcoming you again for an even better experience in the future.Best regards,

10/10 Excellent

olivia, Batavia

Stayed 1 night in Jan 2024
Response from Selina Gold Dust Team. on Feb 6, 2024
Dear Olivia,Thank you for the outstanding 5 out of 5 rating on Expedia! We're thrilled to hear that you had a positive experience. If you have any specific comments or suggestions, we'd love to hear them. We look forward to welcoming you back for another excellent stay.Best regards,

8/10 Good

Shabin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very basic for the price but it had easy access to transit and food, and everything worked like a charm
Stayed 2 nights in Jan 2024
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear Shabin,Thank you for your feedback. We appreciate your positive comments about the easy access to transit and food, as well as noting that everything worked well. If there are specific areas where we can improve to make your stay even better, please let us know. We value your input and look forward to welcoming you back for an enhanced experience.Best regards,

8/10 Good

Juan Sebastian

Stayed 1 night in Jan 2024
Response from Selina Gold Dust Team. on Feb 6, 2024
Dear Juan Sebastian,Thank you for taking the time to share your feedback on Expedia. We appreciate your 4 out of 5 rating. If there are specific areas where we can improve to enhance your experience, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay.Best regards,

2/10 Terrible

Anita

Stayed 10 nights in Dec 2023
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear Anita,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us. If you could share more details about the issues you faced, it would assist us in addressing and improving our services. We value your input and hope to have the opportunity to make amends in the future.Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm, peaceful, quiet, no frills, clean and modern
Stayed 6 nights in Dec 2023
Response from Selina Gold Dust Team. on Jan 22, 2024
Hello,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our establishment calm, peaceful, quiet, clean, and modern. If there's anything specific you loved about your stay or any suggestions for improvement, please feel free to share. We look forward to providing you with another excellent experience in the future.Best regards,

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Dec 2023
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear John,Thank you for your perfect rating! We're glad to hear that you found our staff friendly. If there's anything specific you appreciated about the service or any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another positive experience in the future.Best regards,

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear Nathan,Thank you for the perfect rating! We appreciate your positive feedback. If there are specific aspects of your stay that you loved or any suggestions you have for improvement, please feel free to share. We look forward to hosting you again for another excellent experience.Best regards,

2/10 Terrible

Ali, Miami

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear Ali,We're sorry to hear that your experience was not satisfactory. Your feedback is important to us. If you could provide more details about the issues you faced, it would assist us in addressing and improving our services. We value your input and hope to have the opportunity to make amends in the future.Best regards,

2/10 Terrible

David

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only thing unique was the bar however if ur close to it is loud. If the price is low its because u share a room with other people.etc .. the list goes on
Stayed 1 night in Dec 2023
Response from Selina Gold Dust Team. on Jan 22, 2024
Dear David,Thank you for providing feedback on your recent stay. We appreciate your acknowledgment of our unique bar; however, we apologize for any inconvenience caused by noise, particularly for those in close proximity.We would like to clarify that our pricing structure is designed to accommodate a variety of budgets. Selina offers both private and shared rooms to cater to different preferences. We understand the importance of providing diverse options for our guests.Your comments are valuable, and we will use them to improve our services. We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,

10/10 Excellent

Ievgen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Selina on Dec 5, 2023
Dear Levgen,Thank you for taking the time to share your fantastic review! We're thrilled to hear that you had an excellent experience during your stay. Your perfect rating means a lot to us, and we're delighted to have met your expectations.If your travels bring you back this way, we'd love to host you again and ensure another outstanding stay.Warm regards,Selina Gold Dust Team.Thanks & Regards,

2/10 Terrible

Nina

Stayed 1 night in Nov 2023

6/10 Okay

Justin

Liked: Cleanliness
Disliked: Amenities
Clean room
Stayed 2 nights in Nov 2023

10/10 Excellent

sharilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Quennella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. Staff was great. Everything was convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Stayed 5 nights in Nov 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool spot!
The place is so cute! The staff were super nice. The man at the front desk gave us a free upgrade to a deluxe room when we arrived! Pool was cute and clean. Parking lot had security which was awesome. Overall a good experience! Wish we could have stayed longer to take advantage of the fun activities they had!
Stayed 1 night in Oct 2023
Response from Selina Gold Dust Team. on Nov 5, 2023
Thank you, Stephanie, for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. It's great to know that you found the place cute and that our staff provided excellent service, including the complimentary room upgrade – we always aim to go the extra mile for our guests.We're delighted to hear you enjoyed the pool and felt secure with the presence of our parking lot security. We understand how it's often difficult to leave when there are so many exciting activities to explore in the area.We hope you'll have the opportunity to return and take full advantage of the fun activities in the future. We appreciate your kind words and look forward to welcoming you back for another fantastic stay!

2/10 Terrible

christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No one at the front desk to check me in. I waited for 45 mins. No call back, nothing. Nada. My reservation, time and cost of transportation to come here all for nothing. Shame because I normally like Selina properties but this is a joke. Don’t waste your time.
Stayed 1 night in Oct 2023

4/10 Poor

MIRIAM

Liked: Cleanliness
Disliked: Staff & service
Me quede ahi porque pense que era hotel-hostel, no motel. Esta algo retirado del centro, pero la parada esta justo a lado. La ultima noche fue horrible, hubo un incidente en la habitacion que estaba abajo de la mia por lo que llegaron los policias, ambulancias, bomberos y rompieron esa puerta. Para que pasara eso en unas vacaciones realmente fue preocupante e inseguro. No hay seguridad como tal al quedarse ahi, es un tipo motel, las instalaciones tienen potencial pero solo hay alguien en front desk. La cama era comoda, no volveria a quedarme ahi porque se me hizo una propiedad insegura y al personal no le importo el incidente. Pedi un reembolso por esa mala experiencia y noche y lo negaron. No volveria o recomendaria.
Stayed 3 nights in Sep 2023
Response from Selina Gold Dust on Oct 3, 2023
Dear Miriam,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the presence of police and ambulance during your stay and any discomfort or concern this may have caused you.The incident you mentioned was related to a guest who required urgent medical attention due to a health issue, which required the involvement of emergency services. Please be assured that the safety and well-being of our guests are of utmost importance to us, and we regret any inconvenience this incident may have caused.We understand your expectations regarding security, and we appreciate your feedback on this matter. While our property operates with a front desk, we will review our security measures to ensure a safer environment for our guests.We are glad to hear that you found the bed comfortable. However, we are truly sorry to hear that your overall experience did not meet your expectations. We take your comments seriously and will work to address the concerns you raised to improve our services.Regarding your request for a refund for the night of the incident, we apologize that it was denied. We will review this decision internally to see if there is any way we can accommodate your request.We understand your decision not to return or recommend our property based on this experience, and we genuinely regret that your stay with us did not meet your expectations. Your feedback is valuable to us as it helps us strive for better service in the future.Once again, we apologize for the inconvenience you experienced during your stay, and we hope that you might consider giving us another chance in the future to provide you with a more enjoyable and secure experience.Sincerely,Selina Gold Dust

10/10 Excellent

Daniel Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Selina Gold Dust on Oct 3, 2023
Thank you, Daniel, for giving us a perfect 5 out of 5 rating for your stay! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we hope to welcome you back for another excellent stay in the future.

10/10 Excellent

DGS

Stayed 6 nights in Aug 2023
Response from Selina Gold Dust on Oct 3, 2023
Dear DGS,Thank you so much for rating your experience with a perfect 5 out of 5! We truly appreciate your positive feedback and are delighted to know that you had an excellent stay with us. We look forward to serving you again in the future and providing another outstanding experience.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Selina Gold Dust Crew. on Aug 30, 2023
Hi Patricia! Thank you for sharing your experience that you had with Selina Miami Gold Dust we appreciate and we thrill to have a perfect score! We hope to see you soon and make another memorable stay. Selina Gold Dust Crew.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and great people
Stayed 4 nights in Jul 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service overall (Don's Diner co-located is a must visit, front desk staff, housekeeping staff, etc.) was spot on. Communal kitchen and other spaces were enjoyable to use for functionality and relaxation. Fun classes available-most free: loved the yoga. Refreshing and clean pool-I enjoyed doing laps there. I felt safe in the location and had plenty of amenity choices. I look for quality at a great price and this hits the target! Selina in Miami was a consolation respite after the bad quality for the price choice when buying VIP Rolling Loud tickets. THANK YOU SELINA AND DON'S DINER for making my first visit to Miami a welcoming one.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
I ate at Don’s Diner every day they were open and had a great dining experience every time with Dominique’s stellar service and the delicious food! Everyone I encountered working at Selina were friendly and professional. The pool was clean amd refreshing. Great yoga instructor and class. I wish I would have had time in my schedule for the guitar lessons. Only complaint: take off the deadbolt on the dorm rooms please. It caused a problem.
Stayed 4 nights in Jul 2023

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 2 nights in Jul 2023