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Reviews of Motel 6 Mobile, AL

2 out of 5
Motel 6 Mobile, AL
5686 Tillmans Corner Pkwy, Mobile, AL

Reviews

6.6
Rating 10 - Excellent. 94 out of 364 reviews" "
Rating 8 - Good. 96 out of 364 reviews" "
Rating 6 - Okay. 62 out of 364 reviews" "
Rating 4 - Poor. 49 out of 364 reviews" "
Rating 2 - Terrible. 63 out of 364 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin process room was clean
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 2, 2024
Hi Jill, Thanks for your review, we really appreciate the support.Natalie #Team6

2/10 Terrible

Kacie

Stayed 1 night in Mar 2024

10/10 Excellent

Javantez

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 21, 2024
Hi Javantez,Thank you for the amazing rating!! Maz K.#Team6

4/10 Poor

Aed

Traveled with group
Disliked: Staff & service, property conditions & facilities
The room had a bad smell. Too much noise around the room. The towels were worn out to the bone, smelly and rough., ca not be used to dry your skin, feels like scrubbing towels.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 20, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Ollie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good no problems.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi OllieWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have been perfect except that the ice machine was out of order.
Stayed 2 nights in Feb 2024

6/10 Okay

Wesley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't what was expected! Will not be back!
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Wesley,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Ruth

Stayed 1 night in Jan 2024

8/10 Good

Dewayne

Liked: Staff & service, amenities, property conditions & facilities
It was a very quiet and relaxing although the blanket for my bed had rips in them.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Dewayne, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

8/10 Good

Sandra

Traveled with group
Stayed 1 night in Jan 2024

10/10 Excellent

Gregg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Pam

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Affordable and easy to find from interstate. Free coffee in the morning. Noisy neighbors for a little while. Thin walls. Bed cover had spots that looked like blood. Staff was quick to change it. Staff was friendly and courteous.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Sandra

Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Nov 2023

2/10 Terrible

SONYA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty the beds were stained and had hair in them we asked for new sheets and they made us take the old ones off and give them to her then she said they were out of fitted sheets the blanket they gave us had a huge hole in it the walls had blood and food stains all over them. We will never stay at a motel 6 again worst money spent ever
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Cameron A. #Team6

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Andrew

Stayed 1 night in Nov 2023

8/10 Good

Courtlyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Peter on Oct 21, 2023
Thank you for the feedback. I hope to see you in your next trip.

2/10 Terrible

Anthony

Stayed 2 nights in Sep 2023

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort
Mold in shower, musty damp order, fungus in carper evident by order, health hazard, should be inspected by osha officials.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi John,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Kayla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again.
Had a stay for two nights. Opened the door the first night and the smell of mold was overpowering. The comforters on the beds were stained and dirty looking. AC was turned off (In 100F day weather..). Was moved to another room that though was outdated, was manageable. Woke up next morning to guy 2 cars from ours was smoking dope and looked like he did way worse. That evening came back to pack up and leave and cop cars were there after a (resident) that refused to leave a room. I'm not sure how this has gotten a 7/10 rating from others. Def won't be staying there again.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Kayla,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

4/10 Poor

Mallorie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hot as hell in the hotel hotter when you got in the room and the air conditioning does not cool as it should
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Mallorie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Beverly

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't stay because I walked in the room seen how it looked and walked back to the front desk to ask for my money
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Kelsey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty disappointing
I understand the hotel states “no frills” they mean it. Rusty tub with a shower that has no hot water. The front desk staff wouldn’t stop watching a show on her phone long enough to check us in. There was no soap in the shower and the towels were so thin they left fuzz on our skin after drying off. The door didn’t shut properly and you can see light from the other side.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Kelsey,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Keshia

Good place for a quick trip. Not very family friendly. There are homeless people EVERYWHERE.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Keshia, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The room was in good working order. Coffee was in the lobby only. Bring your own shampoo.
Stayed 1 night in Jul 2023
Response from Nancy Y. on Aug 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Cathie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
They are pet friendly which is a plus. We were there two nights. All the staff very friendly.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Was not pleased with almost being attacked by the dog whom was staying in the room next to me when i first checked in. The hotel needs alot of updating and cleanliness for the rates they are charging per night. Not what i would expect from a decent motel 6 overall the staff was very friendly and nice.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 2, 2023
Hi Traveler,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ac didn’t work in 2 rooms. Both rooms were dirty and towels had stains along with bedsheets which were also ripped and had holes in them
Response from Brand Experience Team on Aug 2, 2023
Hi Trevor,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Sulivan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, check in was quick, the room was comfortable.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 2, 2023
Hi Sulivan, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Shawn, Gunnison

Stayed 1 night in Jul 2023

8/10 Good

Javier

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hi Javier, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

Terence

Business traveler
Clean comfortable hotel very friendly staff
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi Terence,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I pretty much enjoyed my stay. The only thing I totally disliked was the placement of the toilet paper. It was across the room on the opposite wall from the toilet. You had to stretch and reach for it. It wasn't convenient at all!
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Jul 19, 2023
Hi Dorothy, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Samuel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Pet Friendly. Appears to be a decent part of town. Clean rooms.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 12, 2023
Hi Samuel, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals, and all well-behaved pets always stay free and are welcomed every visit. We hope to see you soon, Safe Travels! Maz K. #Team6

10/10 Excellent

Beverly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff treats me like family and they are so nice!!! Love staying here
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 12, 2023
Hi Beverly, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

8/10 Good

Katrina

Stayed 1 night in Jun 2023

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
AC too noisy, needs maintenance
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 27, 2023
Hi Hector,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Beverly

Stayed 1 night in Jun 2023

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the renovations since the last time I stayed there
Stayed 1 night in May 2023
Response from Brand Experience Team on May 31, 2023
Hi Hector, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K. #Team6

4/10 Poor

Joanne m

Disliked: Cleanliness, amenities
No tv ask front desk gave only remote did not work after not sleeping outside my room arguing talking and they are outside my romm by pool Laing out taco shells on a late sheet early in morning
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 4, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Apr 2023

8/10 Good

David, Maspeth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for overnight stay to rest from tiring driving. Walk to Winn Dixie supermarket, and restaurants. Active area with many lodgings nearby. Double queen beds face front side, king beds face rear side of motel. Quick and professional check in and out by staff members. Bar soap provided, but no shampoo.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Apr 18, 2023
Hi David, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Joshua

Business traveler
Disliked: Amenities
The comforter had a hole in it, black stain on the sheets and all 3 towels had stains on them. I don’t know if there was an elevator that worked by I was told to use the stairs to get to the room
Stayed 1 night in Apr 2023
Response from Nancy Y. on Apr 12, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023