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Reviews of Hotel Route Inn Grand Muroran

3 out of 5
Hotel Route Inn Grand Muroran
2-22-2 Nakajimacho, Muroran, Hokkaido

Reviews

9.0

Wonderful

Rating 10 - Excellent. 64 out of 111 reviews" "
Rating 8 - Good. 40 out of 111 reviews" "
Rating 6 - Okay. 5 out of 111 reviews" "
Rating 4 - Poor. 1 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Extremely helpful friendly staff
Stayed 5 nights in Jul 2023

10/10 Excellent

Michael, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Woman who helped me book a ferry was a life saver. Excellent service and the restaurant was among the best of the trip.
Stayed 1 night in May 2023

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and well centrally located. Staff are very polite. Breakfast is good. Onsen is clean.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very smooth, staff are courteous. Room is spacious and clean. Breakfast options are pretty varied.
Stayed 1 night in Feb 2020

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value
Lovely stay at this hotel. Great price for what you get. Large rooms, very clean, nice Onsen with laundry facilities in ladies room.
Stayed 1 night in Dec 2019

10/10 Excellent

Linda, Singapore

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very new and well presented. Room is spacious & very comfortable. Like it that for the twin room, there’s a little sitting area with table. Bed is very comfortable and we have rested well. Staff are extremely friendly and respectful. Definitely will stay again.
Stayed 1 night in Nov 2019

10/10 Excellent

sadayuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
満足です。
Stayed 1 night in May 2024

4/10 Poor

saiki

Traveled with family
Disliked: Amenities, property conditions & facilities
朝食が良くありません
Stayed 1 night in Mar 2024

10/10 Excellent

ヨシカツ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
絶対おすすめのホテルです　たまたま忘れ物しました　がとても対応の良さに感銘し大満足でした
Stayed 1 night in Mar 2024

8/10 Good

taketoshi

Business traveler
当日は、あいにくの(雨から雪)天候不順であり会食後ホテル迄の移動に苦慮した。タクシーの使う移動距離でも無くね＿
Stayed 1 night in Feb 2024

8/10 Good

Tomoki

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回、利用させてもらってます。 また今後もも一択で宿泊します。
Stayed 1 night in Feb 2024

10/10 Excellent

Shinsuke

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

bongjoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
루트인
'루트인' 이름의 호텔이 많아서 찾는데 어려움이 좀 있어요.
Stayed 1 night in Dec 2023

8/10 Good

TOMOKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
室蘭ならココが1番！！
Stayed 1 night in Dec 2023

8/10 Good

Kyeong Hwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

チエコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
毎回訪れる度に思うこと 都心の整備された歩道に慣れているので、東室蘭駅からホテルまで徒歩だと歩道が悪く、荷物を持っての移動が辛い
Stayed 4 nights in Nov 2023

6/10 Okay

satoshi

Stayed 1 night in Oct 2023

8/10 Good

HIROMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルもきれいで徒歩圏内に食事出来る所が沢山ありとても良かったです。
Stayed 1 night in Sep 2023

10/10 Excellent

tsukasa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

DANIELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Route Inn chain is excellent: I had the chance to use other hotels and they were always good. Well done!
Stayed 1 night in Sep 2023

10/10 Excellent

Takeshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

tsukasa

Stayed 1 night in Aug 2023

10/10 Excellent

Wai Tung Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

??

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 2 nights in Jul 2023

10/10 Excellent

KOICHI

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

KAZURO

Liked: Cleanliness, staff & service, property conditions & facilities
問題なし。
Stayed 1 night in Jun 2023

10/10 Excellent

Kwong wai

Stayed 1 night in Jun 2023

8/10 Good

AKIHIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

KAZUYUKI

Stayed 1 night in Jun 2023

10/10 Excellent

TAKAHIRO

Stayed 2 nights in Jun 2023

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良かったです
今回初めて利用させていただきました。 チェックインの対応も丁寧で、早くとてもスムーズにお部屋まで向かうことができました。 また、忘れ物を部屋にしてしまったのですが、電話で問い合わせた際に確認や配送手配を迅速に対応していただき大変助かりました！ ありがとうございました^_^ また、利用させていただきたいです。
Stayed 1 night in Apr 2023

6/10 Okay

Osanai

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
フロントスタッフの経験が浅い？ わからなくて戸惑っていても、 勘付いてくれない。
Stayed 1 night in Mar 2023

10/10 Excellent

Katsumi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高
施設も新しくとても綺麗だった。 温泉♨️とサウナも楽しめて最高！
Stayed 1 night in Feb 2023

8/10 Good

Katsumi

Stayed 1 night in Feb 2023

8/10 Good

nobuyuki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
部屋も綺麗で快適でした。
Stayed 3 nights in Feb 2023

8/10 Good

Keita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9:00までの朝食を8:30過ぎに食べに行ったらご飯とか片付けられていて、おかゆしかありませんでした。
Stayed 1 night in Feb 2023

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場あり駐車場無料でこの価格は有難い。朝食は有料だが元旦にはちょっとしたお節料理も味わえた。

10/10 Excellent

????

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness
宿泊施設目の前でどこから入れば良いのか分からなく一周しました 分かりやすくして頂けたら今後、同じ思いをしない方増えると思います。 入浴のロッカーの説明も受付の時にして頂けたら困らないと思います。
Stayed 1 night in Nov 2022

10/10 Excellent

さいき

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Rie

Stayed 1 night in Oct 2022