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Hawthorn House

2.0 star property
Hotel with 24-hour business center, walk to Whaling Museum

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Photo gallery for Hawthorn House

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Economy Double or Twin Room, 2 Twin Beds, Non Smoking, City View | Exterior
Exterior detail
Standard Room, 1 Queen Bed, Non Smoking, City View | Bathroom | Hair dryer, towels
Exterior detail
Reviews
7.6

Good

Popular amenities

  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
2 Chestnut St, Nantucket, MA, 02554
  • Popular LocationWhaling Museum2 min walk
  • Popular LocationNantucket Ferry Terminal5 min walk
  • Popular LocationJetties Beach20 min walk
  • AirportNantucket, MA (ACK-Nantucket Memorial)7 min drive
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Room options

View all photos for Junior Double Room, Multiple Beds

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Junior Double Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Daily housekeeping
Iron/ironing board
  • 310 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Queen Bed

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Daily housekeeping
  • 230 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, City View

Standard Room, 1 Queen Bed, Non Smoking, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Daily housekeeping
  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Daily housekeeping
  • 227 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double or Twin Room, 2 Twin Beds, Non Smoking, City View

Economy Double or Twin Room, 2 Twin Beds, Non Smoking, City View | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Economy Double or Twin Room, 2 Twin Beds, Non Smoking, City View

10/10 Exceptional

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Detached private bathroom
Shower/tub combination
Hair dryer
  • 204 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Studio, 1 Queen Bed, Kitchenette

Classic Studio, 1 Queen Bed, Kitchenette | Private kitchen | Fridge

Classic Studio, 1 Queen Bed, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
  • 256 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Traditional Room, 1 Queen Bed

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Daily housekeeping
  • 179 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Basic Room

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Daily housekeeping
  • 143 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Business Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Daily housekeeping
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

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$441 total
includes taxes & fees
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About the neighborhood

Nantucket

Hawthorn House is located in Nantucket Town, a neighborhood in Nantucket, and is in a shopping district and near the beach. Brant Point Light and Old Mill are notable landmarks, and the area's natural beauty can be seen at Jetties Beach and Surfside Beach. Whaling Museum and Cisco Beach are two other places to visit that come recommended.
Visit our Nantucket travel guideOpens in a new window

What's nearby

  • Whaling Museum - 2 min walk
  • Nantucket Ferry Terminal - 5 min walk
  • Brant Point Light - 14 min walk
  • Jetties Beach - 20 min walk
  • Surfside Beach - 9 min drive

Getting around

  • Nantucket, MA (ACK-Nantucket Memorial) - 7 min drive

Restaurants

  • Club Car Lounge - 3 min walk
  • Jack and Charlie's - 4 min walk
  • Lemon Press - 2 min walk
  • Juice Bar - 2 min walk
  • Island Coffee Roasters - 3 min walk

About this property

Hawthorn House

Hotel near Whaling Museum
Located close to Old Mill and Brant Point Light, Hawthorn House provides a garden, a bar, and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Express check-out, luggage storage, and beach towels
  • Beach umbrellas, smoke-free premises, and coffee/tea in the lobby
Room features
All guestrooms at Hawthorn House offer comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Heating and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • Luggage storage
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must transfer to the property via airplane or boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
There is no front desk at this property
Guests will receive key retrieval information

Access methods

Key retrieval, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005831970
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hawthorn House Hotel Nantucket
Hawthorn House Nantucket
Hotel Hawthorn House Nantucket
Nantucket Hawthorn House Hotel
Hotel Hawthorn House
Hawthorn House Hotel
Hawthorn House Hotel
Hawthorn House Nantucket
Hawthorn House Hotel Nantucket

Frequently asked questions

Is Hawthorn House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hawthorn House?

Hawthorn House doesn't offer parking.

What time is check-in at Hawthorn House?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hawthorn House?

Check-out is at 11:00 AM.

Where is Hawthorn House located?

Located in Nantucket Town, this hotel is within a 15-minute walk of Whaling Museum, Old Mill, and Brant Point Light. Jetties Beach and Surfside Beach are also within 6 mi (10 km).

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!!! ,would have been nice to get communication on how to check in and amenities at the property in advance. Also, number that is listed on orbitz was not one that was answered. After days of searching it is actually calling the faraway house around the corner to get any information.
Stayed 2 nights in Aug 2021

2/10 Terrible

Randi

Disliked: Staff & service, property conditions & facilities, room comfort
Faulty instructions to check in
Stayed 2 nights in Aug 2021

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities, room comfort
Nantucket 2021
The location and staff were great! We did not plan on spending much time at the Hawthorn House other than a place to sleep and shower, so the small room was all that we really needed. Price was great and free bikes! Will stay here again if its just the two of us.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is convenient. I booked a basic room advertised with TV. Room 10 did not have a tv. The box spring was not covered. There was no closet. The tub was missing a part so there was an open hole in the tub. The bathroom door did not close all the way so there was no privacy. There were also some small holes in the wall near the door that should have been repaired. I received a receipt for “innkeeper’s room”. I don’t think I was supposed to get this room. We stayed for 1 night so we didn’t bother requesting another room. I was disappointed.
Stayed 1 night in Aug 2021

8/10 Good

Alison

Stayed 2 nights in Jul 2021

10/10 Excellent

Chloe

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Perfect location- a little tired.
Stayed 1 night in Jul 2021

6/10 Okay

Carole

Traveled with group
Disliked: Staff & service
Good hotel, bad communication
The location was amazing and the house is a historical building. Unfortunately, the communication with management was bad. I rented 2 rooms for our wedding guests and one room had no AC unit. The other one (street level) was missing a blind. I got charged twice for 1 of the rooms and it’s still unresolved 4 days later. They said they would call back but they don’t call back.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Being an experienced traveler and NOT a moron, I understood that Hawthorn House was a host-less hotel. I was told I would receive check in instructions via email. I never did. Nor did they respond to MY email...or the multiple phone calls and texts I sent them when, upon arriving tired from a cross country flight, I was still given no information about which room was mine. We found rooms with keys in the door--I just picked one that matched what I knew I'd paid for. It was clean, but had no toilet paper. I walked to the grocery store and bought my own. Later in the day, a very nice attentive housekeeper came by and gave me towels and toilet paper. I stayed there 6 days. Never saw her again. Took out my own trash & recycling. I don't blame HER. God knows what they actually have her scheduled to do. All that being said, my room (room 8) was very comfortable. The location of Hawthorn House is excellent. It's ok. Just don't expect to feel welcomed or communicated with in even the most basic way.
Stayed 6 nights in Mar 2021

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2020

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best downtown inn in Nantucket in August
The best location downtown. We had room X and it was perfect for what we needed. It’s an old house so room and plumbing reflect that but you’ll get that with most of the inns, especially downtown. No AC but lots of fans were provided. Fortunately, we only had one real humid day. Surprisingly thick walls where we didn’t hear any other guests coming and going. The most comfortable bed and pillows. Great water pressure. Only thing I could complain about was the hair in the bathroom and the drain not draining perfectly. I did mention the hair issue to the cleaning lady the next day and it was thoroughly cleaned once we got back. The drain issue I’m sure is due to the old plumbing. Overall, we visit several times a year and this was by far the best inn we’ve stayed at downtown. I highly recommend it. Will definitely stay here again.
Stayed 4 nights in Aug 2020

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality
Awesome service and cleanliness!
Stayed 3 nights in Aug 2020

8/10 Good

Jason

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Convenient basic room
Great central location minutes to all restaurants, shopping and port. Basic small rooms you would expect in central Nantucket, but the bathroom across the hall (private to our room) which made it somewhat inconvenient running back and forth.
Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location is great - walking distance to all of the bars and restaurants in town and very close to the shuttles that can bring you to other parts of the island. Staff is not present very often so just make sure you bring everything you need!
Stayed 2 nights in Jul 2020

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
I had the most amazing stay at the Hawthorne House! The owner was so kind and checked up on us to make sure we had the best stay. The location is amazing and all the rooms are adorable; I am already planning my time back!
Stayed 4 nights in Jul 2020

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Just a room
There was no service. This is not a boutique hotel. Just a room to sleep. Many amenities were stated on the website. Free coffee and tea all day plus a continental breakfast — there was nothing. Beach chairs and umbrellas available—neither were available to guests. Self serve Ice maker was frozen solid in need of defrosting so —no ice. There was no one at the front desk. I had to text someone to find what from I was in. Then on the day of checkout we had the next guest knocking on our door at 9:30am to see if we left yet...checkout was at 11:00.
Stayed 3 nights in Jul 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Just what we needed.
Stayed 4 nights in Jun 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In Nantucket for a wedding and the location of this hotel was perfectly situated in the heart of downtown. However, it was not anything like the marketing photos online suggested. Basically a dirty little room in an old house. Maybe they have other rooms that have been redone to reflect a better experience but room number 6 is a tired mess.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historic inn with very comfortable room and common area. Beautiful wide- planked pine floors, bright and sunny!
Stayed 2 nights in Aug 2019

2/10 Terrible

ConcernedGuest, Nantucket, MA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for two nights through Expedia and when I arrived my room was occupied. Henry Sanford the Management would not respond to repeated calls. Next day I was told my room was not available and either I could take a lesser room or check out. We agreed to a credit back for the mixup which he blamed expedia. NO REFUND. He welched. Ice machine was leaking all over the floor. TV did not work. Mold in the shower. No bed skirt. Nantucket's Worst. Do not stay here.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Mary

Disliked: Amenities
I thought it was a little overpriced. My room had “air conditioning” a wall unit but it did not cool the bathroom. It was very warm when you would leave door open to cool both rooms. Room appears to have been a sun porch so windows along two sides which made it hot with sum coming in. Also no bedside tables or usable outlets in the room. Had to plug in phone in bathroom. Chest of drawers had clean diapers in drawer I guess from another guest. Kinda odd. For $350+ a night too expensive for the type of accommodation.
Stayed 2 nights in Jul 2019