Comfort Triple Room | Individually decorated, individually furnished, blackout drapes
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Reviews of Hostal Lago Cóndor

2.5 out of 5
Hostal Lago Cóndor
745 Galvarino, Natales, Región de Magallanes

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Hayley, Doncaster

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a booking and advised I would be arriving on the late bus at 11pm. I received no response from the owners. When I arrived the place was in darkness, no one answered the door. Luckily the hostal next door was open and had one available room otherwise I would have had nowhere to sleep.The next morning there were guests who had arrived, knocking on the door to no avail. Obviously the owners do not care about their paying guests. An appalling way to run a business. Book here at your peril! You could be spending the night on the street.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good option if you're looking for a cheaper, simpler place to stay. The hostel provided a sacked breakfast for us, as we had to leave before the breakfast time, which was nice.
Stayed 1 night in Feb 2020

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really wonderful place. Best place in Chile so far
We actually got upgraded for no cost to their second location. It was immaculate. All remodeled probably in the last year or less. Super clean. Very comfortable. As budget backpackers it almost felt too nice. They treated us well and even packed a breakfast for us since we'd miss their breakfast to make an early bus. If we get the chance at the end of our trip we'll definitely stay here again. Best hostel/hotel in Chile yet!
Stayed 1 night in Feb 2020

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need for a self-catering stay!
We had a good stay but please in aware if you book an apartment it is not in the hostel but a short walk away in a complex where the owners of the hostel live.It's in a quite a residential area but it is close to the bus station. Breakfast is provided but you have to go to the hostel to have it. Note: payment is in cash USD. The accommodation itself is basic but very clean with everything you need for a self catering stay. There is Unimarc supermarket not too far away. The real big plus is the owner herself, Sandra, who can be contacted about anything via WhatsApp and was extremely helpful. Also the heating was excellent which is needed even in mid-summer in Patigonia!
Stayed 4 nights in Jan 2020
Response from Sandra on Feb 11, 2020
Gracias Jill por su comentario. Su opinión es muy importante para nosotros.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Super hosts, helpful friendly and personal service
The stand out for us was how lovely our hosts were. Run by a really nice family, they were all very helpful, chatty and friendly, including booking us a tour to Torres del Pines and taxis when needed. They provided a simple breakfast which came as part of the booking; as well, they provided an excellent packed lunch, with a lovely note wishing us a good day, instead of breakfast, because we had to leave very early for the tour. That was a very nice touch! Our room (not the one pictured) was the least best room, whilst super clean and comfortable single beds, there was no outside window, (A borrowed light window in the landing used regularly by other guests ) and was cramped and lacked privacy. Another guest (suddenly) and accidentally walked into our room thinking it was there’s which wasn’t pleasant! However, we could see that the other rooms were nicer, and brighter.
Stayed 3 nights in Dec 2019
Response from Sandra on Feb 11, 2020
Gracias Jessica por sus comentarios. Su opinión es muy importante para nosotros.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Didn't actually stay here. When I arrived I was told there were not rooms for me. I was given a room at Casa Lucy (5/5) for the same price. That solved my issue, but I researched and chose this place and reserved it two months ahead of time, so they should have kept my room.
Stayed 3 nights in Jan 2020
Response from a on Jan 7, 2020
Como se te explico ese día tuvimos un problema de compatibilidad de calendarios. Ese día te explicamos y lamento mucho lo que sucedió.

10/10 Excellent

Shriya, Jersey city

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well decorated and cozy place. We stayed there for 2 nights and it was very comfortable. The hosts are very helpful and nice people.
Stayed 2 nights in Dec 2019
Response from shriya on Jan 5, 2020
Muchas gracias por visitarnos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안한 숙소 조식으로 시리얼 토스트 디저트 나오고 조용합니다. 중심가 까지는 걸어서 10분정도 걸렸어요
Stayed 1 night in Dec 2019
Response from m on Dec 15, 2019
Muchas gracias, por visitarnos

8/10 Good

Ariel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Malte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Unterkunft
Tolle Unterkunft mit super nettem Personal. Das Apartment ist sehr geräumig und hat alles, was man braucht. Für uns die erste Wahl für das nächste Mal!
Stayed 1 night in Jan 2020
Response from mm on Jan 30, 2020
Muchas gracias por visitarnos!! Espero volver a vernos!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama y el lugar muy cómodos (reservé habitación privada), además la atención por parte de los propietarios fue muy buena. Reservé directamente con ellos un tour y todo muy bien.
Stayed 3 nights in Dec 2019
Response from nn on Jan 21, 2020
Muchas gracias por visitarnos

10/10 Excellent

Emilie Rønn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Stayed 4 nights in Dec 2019
Response from emilie on Jan 10, 2020
Thanks for visit us!

8/10 Good

nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil chaleureux, un peu sonore, propre
Stayed 2 nights in Dec 2019
Response from nicole on Jan 5, 2020
Muchas gracias por visitarnos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveré!
El lugar es muy acogedor. El personal tremendamente preocupado de todos los detalles. Lindo lugar, todo muy limpio. Desayuno muy completo.
Stayed 3 nights in Nov 2019
Response from gracias on Dec 8, 2019
Muchas gracias por sus palabras y estamos muy contentos de poder cumplir con sus expectativas.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena localización y atención, el trato fue amable y servicial
Stayed 1 night in Oct 2019
Response from Sandra on Nov 21, 2019
Muchas gracias por su comentario y por habernos preferido para descansar en Puerto Natales!!!!!