Courtyard

Reviews of Ramada by Wyndham New Iberia

3 out of 5
Ramada by Wyndham New Iberia
2915 Highway 14, New Iberia, LA

Reviews

7.0

Good

Rating 10 - Excellent. 165 out of 616 reviews" "
Rating 8 - Good. 198 out of 616 reviews" "
Rating 6 - Okay. 96 out of 616 reviews" "
Rating 4 - Poor. 72 out of 616 reviews" "
Rating 2 - Terrible. 85 out of 616 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rhiannon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was water damage, mold, the outlets and cable didn’t work, and there was no hot water.
Stayed 3 nights in May 2024

2/10 Terrible

Brandi

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 4 rooms and all of them had black mold. Drug transactions in the parking lot and a tweaker tried to follow me in my room and stood outside the door as my family got bags out the car. It is very unsafe.
Stayed 2 nights in May 2024

2/10 Terrible

Dustin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no tv service, the pipes on the sink busted while we was there and the ice box did not work to keep our drinks cold
Stayed 2 nights in Apr 2024

2/10 Terrible

CAROL

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarett butts everywhere on ground smells bad and like pot and cigarettes. Tv did not work dirty sheets. Cigarette burns on everything in rooms. Roaches
Stayed 1 night in Apr 2024

10/10 Excellent

Javone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for the money. Save your $$ to stay here for a very comfortable room with a great breakfast. No one will beat the price of what you'll receive in return.
Stayed 2 nights in Jan 2024

4/10 Poor

Keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Tyler

Business traveler
Disliked: Staff & service, property conditions & facilities
Hope you’re a combat vet
The room was kind of trash. I don’t mind. As long as I don’t have to sleep on top of a gun truck, I’m good. I wouldn’t have my wife and kids stay there.
Stayed 5 nights in Jan 2024

2/10 Terrible

Ashley

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is vey dirty! There were roaches and huge stains on the beds! And the staff was very unprofessional! We changed room and it was worse!
Stayed 2 nights in Jan 2024

4/10 Poor

Kayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Lots of problems with room keys, have to go everytime to get them activated. The microwave didnt work plus i found q bug in my bed...super bad experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jewell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience will definitely return
Stayed 2 nights in Jan 2024

8/10 Good

Tonya

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Patty

Stayed 2 nights in Jan 2024

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Emery

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Emery

Stayed 2 nights in Dec 2023

4/10 Poor

Keith

Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you for staying with us!

4/10 Poor

Angelina

Stayed 3 nights in Dec 2023
Response from Management on Jan 2, 2024
Thank you for staying with us!

8/10 Good

Gunther

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpectedly great
Great service and free amenities offered. Hot breakfast included. Great for the price
Stayed 4 nights in Dec 2023
Response from Management on Dec 26, 2023
Thank you for staying with us!

2/10 Terrible

Hannah

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Dec 26, 2023
Thank you for staying with us!

4/10 Poor

LEAH

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Squeezed in
I made reservations for 2 rooms with 2 queen beds. I got to the hotel they told me they didn't have any rooms available with queen beds, I asked for a king bedroom she told me yes they did, when I got to the room it was 2 double beds whats the point in making reservations ahead of time if I cant get what I need
Stayed 1 night in Dec 2023
Response from Management on Dec 26, 2023
Thank you for staying with us!

8/10 Good

Dwan

Stayed 1 night in Nov 2023
Response from Management on Dec 26, 2023
Thank you for staying with us!

2/10 Terrible

Julie

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing i was there 5 minutes and turned the light on switch shorted out when i went to the desk to have change us to another room she only wanted to put us upstairs with no elevator for a disabled man to try climb stairs not cool we reserved a handicap room they gave it to someone else thy gave us a smelly room that had no accomadation for disable
Stayed 3 nights in Nov 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

4/10 Poor

Oscar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First, I was given a room key to a room that was already occupied. I got moved to another room that looked like if was going through renovations and it was dusty, the sheets had cigarette burn marks & the beds are uncomfortable and stiff. I had stayed at this property twice before last year and never had any issues. Whoever the new management is clearly doing a terrible job. I only stayed because it was Thanksgiving night and was too tired to find some place else…
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

10/10 Excellent

Granville

Business traveler
Liked: Amenities
It didn’t smell clean. There was debris on the side of the bed and the nightstand on the floor..
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

6/10 Okay

Gaëlle

Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

4/10 Poor

Verified traveler

Disliked: Staff & service
It was fine for one night but it definitely needs updating
Stayed 1 night in Oct 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

4/10 Poor

Jaynie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Needs updating. One light in bathroom only worked part of the time, no ice bucket, stains on carpet, cigarette burn holes in sheets, sheer curtains were shredded, left for the day and our room keys did not work upon return, had to have tickets for the free breakfast, limited options and the hot food did not look good, muffins and bagel were dry.
Stayed 2 nights in Oct 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

10/10 Excellent

Jo

Stayed 1 night in Oct 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
Poor management and communication
Had difficulty checking in. Had to provide a 50.00 cash deposit for damages. Checked out at 0730. Was told i have to wait till 0900 so housekeeping can approve my 50.00 damage deposit. I don't have time to wait . Had to argue to get my refund. I can't be held hostage to get my money. NEVER AGAIN.
Stayed 1 night in Oct 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!

8/10 Good

fred

Stayed 21 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

2/10 Terrible

Kay

Disliked: Cleanliness, amenities, property conditions & facilities
Well first of all i was told i had to pay at 50.00 fee in case room was destroyed i took pictures of the room very dusappointef smelled like smoke stains everywhere i want that 50 back left the way i dound it
Stayed 2 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

4/10 Poor

Michael

Stayed 2 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

6/10 Okay

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, amenities
Staff was friendly and clean
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

8/10 Good

Jacki

Traveled with family
Liked: Staff & service
The staff was very efficient & quick to respond to any request. Our room was clean & everything worked. The pool area was clean and the pool itself is great - very big, with a "deep" end. Breakfast was good. The dining room staff, housekeeping and Charlene did a wonderful job during our stay.
Stayed 2 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Clean staff was great
Stayed 1 night in Aug 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

8/10 Good

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiting on my deposit to be credited
Stayed 3 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

6/10 Okay

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
I am waiting to get my deposit back
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

6/10 Okay

Rajarshi

Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 2 nights in Sep 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!

10/10 Excellent

shawna n

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, dove soap / shampoo / conditioner was good surprise in room. My room faced the pool and was nice to see families using it. I would def stay here again.
Stayed 1 night in Sep 2023
Response from Managment on Sep 25, 2023
Thank you for staying with us!

8/10 Good

Robert

Stayed 2 nights in Sep 2023
Response from Managment on Sep 17, 2023
Thank you staying with us!

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was dirty and my 1st room someone was in it already
Stayed 1 night in Sep 2023
Response from Managment on Sep 17, 2023
Thank you staying with us!

8/10 Good

Teresa

Liked: Staff & service, room comfort
Disliked: Cleanliness
I am a frequent customer to this hotel. I visit home often to see my kids and always book here. The cleanliness is always an issue but taken care of immediately when i report to front desk. The cleaning staff need to think about how they would like to live if staying at a hotel. Clean as if they were staying there, not sub par. Otherwise, my stays are always pleasant, relaxing, and comfortable.
Stayed 3 nights in Sep 2023
Response from Management on Sep 11, 2023
Thank You for staying with us!

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Business was okay as to purpose. Became a bit sick 😷 during stay, but, okay.
Stayed 2 nights in Aug 2023
Response from Managment on Sep 2, 2023
Thank you for staying with us!