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I booked 4 rooms and all of them had black mold. Drug transactions in the parking lot and a tweaker tried to follow me in my room and stood outside the door as my family got bags out the car. It is very unsafe.
Cigarett butts everywhere on ground smells bad and like pot and cigarettes. Tv did not work dirty sheets. Cigarette burns on everything in rooms. Roaches
Great value for the money. Save your $$ to stay here for a very comfortable room with a great breakfast. No one will beat the price of what you'll receive in return.
The room was kind of trash. I don’t mind. As long as I don’t have to sleep on top of a gun truck, I’m good. I wouldn’t have my wife and kids stay there.
Tyler
Stayed 5 nights in Jan 2024
2/10 Terrible
Ashley
Traveled with family and small children, Traveled with family
Lots of problems with room keys, have to go everytime to get them activated. The microwave didnt work plus i found q bug in my bed...super bad experience.
I made reservations for 2 rooms with 2 queen beds. I got to the hotel they told me they didn't have any rooms available with queen beds, I asked for a king bedroom she told me yes they did, when I got to the room it was 2 double beds whats the point in making reservations ahead of time if I cant get what I need
Nothing i was there 5 minutes and turned the light on switch shorted out when i went to the desk to have change us to another room she only wanted to put us upstairs with no elevator for a disabled man to try climb stairs not cool we reserved a handicap room they gave it to someone else thy gave us a smelly room that had no accomadation for disable
First, I was given a room key to a room that was already occupied. I got moved to another room that looked like if was going through renovations and it was dusty, the sheets had cigarette burn marks & the beds are uncomfortable and stiff. I had stayed at this property twice before last year and never had any issues. Whoever the new management is clearly doing a terrible job. I only stayed because it was Thanksgiving night and was too tired to find some place else…
Oscar
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Thank you for staying with us!
10/10 Excellent
Granville
Business traveler
Nov 16, 2023
Liked: Amenities
It didn’t smell clean. There was debris on the side of the bed and the nightstand on the floor..
Needs updating. One light in bathroom only worked part of the time, no ice bucket, stains on carpet, cigarette burn holes in sheets, sheer curtains were shredded, left for the day and our room keys did not work upon return, had to have tickets for the free breakfast, limited options and the hot food did not look good, muffins and bagel were dry.
Had difficulty checking in. Had to provide a 50.00 cash deposit for damages. Checked out at 0730. Was told i have to wait till 0900 so housekeeping can approve my 50.00 damage deposit. I don't have time to wait . Had to argue to get my refund. I can't be held hostage to get my money. NEVER AGAIN.
Well first of all i was told i had to pay at 50.00 fee in case room was destroyed i took pictures of the room very dusappointef smelled like smoke stains everywhere i want that 50 back left the way i dound it
Kay
Stayed 2 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!
4/10 Poor
Michael
Oct 21, 2023
Michael
Stayed 2 nights in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!
6/10 Okay
Kathryn
Oct 16, 2023
Disliked: Property conditions & facilities
Kathryn
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!
10/10 Excellent
Gloria
Traveled with family
Oct 15, 2023
Liked: Cleanliness, amenities
Staff was friendly and clean
Gloria
Stayed 1 night in Oct 2023
Response from Management on Oct 26, 2023
Thank you for staying with us!
8/10 Good
Jacki
Traveled with family
Oct 11, 2023
Liked: Staff & service
The staff was very efficient & quick to respond to any request. Our room was clean & everything worked. The pool area was clean and the pool itself is great - very big, with a "deep" end. Breakfast was good. The dining room staff, housekeeping and Charlene did a wonderful job during our stay.
Great price, dove soap / shampoo / conditioner was good surprise in room. My room faced the pool and was nice to see families using it. I would def stay here again.
My room was dirty and my 1st room someone was in it already
Gregory
Stayed 1 night in Sep 2023
Response from Managment on Sep 17, 2023
Thank you staying with us!
8/10 Good
Teresa
Sep 5, 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
I am a frequent customer to this hotel. I visit home often to see my kids and always book here. The cleanliness is always an issue but taken care of immediately when i report to front desk. The cleaning staff need to think about how they would like to live if staying at a hotel. Clean as if they were staying there, not sub par. Otherwise, my stays are always pleasant, relaxing, and comfortable.