All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It was great. Clean, had everything we needed, professional and courteous staff, GREAT breakfast, and free covered parking. If i had to nitpick one little thing, not a deal breaker at all... just one little thing... the shower heads could be better. Other wise, i will look to stay at Marriot properties from now on, based on my last two experiences. Well done Marriot.
Shawn
Stayed 1 night in May 2024
Response from Customer Service on May 18, 2024
Shawn, thank you for your glowing review of SpringHill Suites by Marriott - Newark, DE! We're thrilled to hear you enjoyed your stay and found our offerings met your expectations. We appreciate your feedback about the shower heads and will keep it in mind for future improvements. We're looking forward to hosting you again at Marriott properties. Well done on choosing us, and we'll continue to strive for excellence!
Kathy, it is delightful to hear that you found SpringHill Suites by Marriott - Newark, DE to be accommodating for pets. We continuously aim to provide an inclusive environment for all travelers, including our four-legged friends. We hope to have you and your pet as our guests again in the future.
The bartender was exceptionally nice and attentive
Mrs
Stayed 1 night in May 2024
Response from Customer Service on May 12, 2024
Mrs, thank you for your kind words. At SpringHill Suites by Marriott - Newark, DE, we strive to provide exceptional service and it's delightful to hear our bartender lived up to this. We appreciate your feedback and look forward to the opportunity to serve you again in the future.
Sherelle, it's wonderful to hear that you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We truly appreciate your feedback and are enthusiastic about welcoming you back in the future.
8/10 Good
John
Apr 27, 2024
Liked: Cleanliness, staff & service
Nice hotel… clean close to our destination..
John
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
John, thank you for taking the time to share your recent experience at SpringHill Suites by Marriott - Newark, DE. We're thrilled to hear that our convenient location and cleanliness met your expectations. Looking forward to welcoming you back on your next visit!
Maria, we are thrilled to hear about your positive experience at SpringHill Suites by Marriott - Newark, DE. Your acknowledgement of the excellent service and cleanliness of our property is greatly appreciated. We hope to have the opportunity to welcome you back in the future.
Frankly, the room layout was a little ackward. The fold out couch was uncomfortable to use AS a couch and we weren't crazy about the translucent bathroom door. Little things like that. Everything else was great, though. Good location, breakfast, in-room office space, closet.
Stephen
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 19, 2024
Stephen, thank you for taking the time to share your insights about your stay at SpringHill Suites by Marriott - Newark, DE. We regret to hear certain aspects of the room layout were not to your liking, yet we're pleased that the location, breakfast, and in-room amenities met your needs. We value your feedback about our design choices and will take it into consideration. It's wonderful to know you enjoyed the rest of your stay, and we hope to welcome you back soon.
Jonathan, thank you for rating SpringHill Suites by Marriott - Newark, DE so highly. We appreciate it, and we're glad that you enjoyed your stay. Next time you're in Newark, we hope you'll choose to stay with us again.
10/10 Excellent
Joel
Apr 15, 2024
Liked: Cleanliness
Joel
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Joel, it's fantastic to hear that you had an outstanding experience at SpringHill Suites by Marriott - Newark, DE. Your high rating speaks volumes about your satisfaction, and we greatly value it. We're anticipating your next visit and striving to make it even better than the last one. Safe travels until then!
Nicolas, it's wonderful to hear you had a top-rate experience at the SpringHill Suites by Marriott - Newark, DE. We appreciate your positive rating and hope that you will choose us for your future trips. Enjoy the rest of your day!
Jay, we appreciate your recognition of the cleanliness at SpringHill Suites by Marriott - Newark, DE. Thanks for taking the time to share your experience. We hope to host you again.
10/10 Excellent
Jason
Apr 7, 2024
Jason
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 28, 2024
Thanks for sharing this perfect rating, Jason!We're thrilled to hear you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
Harriet, thank you for sharing your experience at SpringHill Suites by Marriott - Newark, DE. It's wonderful to hear you felt welcomed and appreciated the cleanliness and spaciousness of our rooms. We strive to provide a comfortable and pleasing environment for all our valued guests. Looking forward to welcoming you back on your next visit.
Tamara, it's fantastic to hear that you enjoyed the cleanliness and refreshing atmosphere at SpringHill Suites by Marriott - Newark, DE. Our team members make every effort to provide a pleasant environment for our guests. We're delighted that their efforts resonated with your experience. We hope to welcome you back in the future.
10/10 Excellent
Fernanda
Traveled with family
Mar 11, 2024
Clean room,great service,friendly staff
Fernanda
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 12, 2024
Fernanda, it's great to hear that you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We're thrilled you found our accommodations to be spotless and the service to be top-notch. Our team members were delighted to provide friendly and efficient service to make your stay memorable. We look forward to serving you again on your next visit!
2/10 Terrible
Anthony
Mar 10, 2024
Anthony
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 12, 2024
Anthony, we noticed your rating and would appreciate a further opportunity to understand your experience. Our team at SpringHill Suites by Marriott - Newark, DE is consistently devoted to improving our guests' experiences and your feedback would be greatly beneficial. If you're comfortable, please feel free to share additional details.
William, we appreciate your positive feedback on the expansive rooms and outstanding service you experienced at SpringHill Suites by Marriott - Newark, DE. Our team members strive to go above and beyond for their guests. We thank you for choosing us and are eagerly waiting to welcome you back for your next stay.
Scott, your feedback is valued, even when it is expressed through a rating alone. It seems your experience was not up to your expectations, which allows us room for improvement. We welcome any specific comments or suggestions you may have in the future. Thank you for staying with us and sharing your rating.
Jennifer, thank you for sharing your stellar experience at SpringHill Suites by Marriott - Newark, DE. We are delighted to hear that you had such a great stay. We look forward to welcoming you back in the future for another wonderful experience.
We appreciate your five-star review. We're sorry to hear about the problem you experienced with the in-room coffee machine at SpringHill Suites by Marriott - Newark, DE. A fully functioning coffee machine is an integral part of a comfortable stay and we acknowledge the inconvenience. We would also like to thank you for bringing this to our attention. Our team members are always ready to rectify such issues or provide alternative solutions. We look forward to serving you in the future.
Thank you for the fantastic rating, Evelyn!We strive to make all of our guests feel welcome and relaxed during their time at SpringHill Suites by Marriott - Newark, DE! We can't wait to see you again soon.
Tammy, it's always wonderful to hear from satisfied guests. Thank you for choosing SpringHill Suites by Marriott - Newark, DE and appreciating our offerings with a superb rating. We hope to have the pleasure of welcoming you back soon.
Tyleer, we're thrilled you had a nice experience at SpringHill Suites by Marriott - Newark, DE. It's always wonderful to learn when guests enjoy their stay with us. We're looking forward to welcoming you back in the near future.
Ivory, it's a delight to see how much you enjoyed your stay at SpringHill Suites by Marriott - Newark, DE. We appreciate you taking the time to share your delightful experience. We look forward to welcoming you back during your future travels.
Monique, we're delighted to know you appreciated the spaciousness of our rooms at SpringHill Suites by Marriott - Newark, DE. Our team members work hard to maintain cleanliness and provide a welcoming atmosphere. We hope to see you again soon.
10/10 Excellent
Jacqueline
Dec 30, 2023
Jacqueline
Stayed 3 nights in Dec 2023
Response from Customer Service on Jan 1, 2024
Thank you for the wonderful rating, Jacqueline!It's fantastic you enjoyed your time at SpringHill Suites by Marriott - Newark, DE so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
Kathleen, thank you for choosing to stay at SpringHill Suites by Marriott - Newark, DE and for taking the time to rate us highly. We're delighted you had a wonderful stay and we look forward to welcoming you back on your next visit.
Staff was courteous and professional, made me feel welcome
Walter
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 16, 2023
Walter, we are delighted that you had a positive stay at the SpringHill Suites by Marriott - Newark, DE. We take pride in our professional and welcoming team members; their dedication to making sure each guest's stay is pleasant is invaluable. We look forward to welcoming you back soon.
10/10 Excellent
Peipei
Dec 10, 2023
Peipei
Stayed 4 nights in Dec 2023
Response from Customer Service on Dec 11, 2023
Peipei, it's great to hear that your stay at SpringHill Suites by Marriott - Newark, DE met your expectations. We appreciate the perfect rating and look forward to serving you again in the future. Safe travels until then.
Thank you for the fantastic rating, Sining!It's outstanding you had such a wonderful experience at SpringHill Suites by Marriott - Newark, DE. We care about the satisfaction of our guests. We can't wait to see you again soon!
4/10 Poor
Launette
Traveled with family
Dec 3, 2023
Liked: Cleanliness, staff & service
It was noisy… next to a busy intersection and railroad tracks. Room was dark and gloomy. The blow dryer was melted. The floor lamp did not work.
Launette
Stayed 4 nights in Nov 2023
Response from Customer Service on Dec 6, 2023
Launette, it is disappointing to read about your recent experience at our property. We understand that noise and light conditions can significantly influence comfort and are sorry your stay fell short of expectations. Rest assured we're taking note of your comments regarding the room amenities and will work tirelessly towards improvement. Please know, we strive to offer a calm and welcoming atmosphere and would hope to provide you with a much better experience should you choose to return.
Beautiful hotel! Lovely staff! Atmosphere was great!
samantha
Stayed 1 night in Dec 2023
Response from Customer Service on Dec 6, 2023
Samantha, we're thrilled to hear about your wonderful experience at SpringHill Suites by Marriott - Newark, DE. Our team members' exceptional service is a cornerstone of our atmosphere. We're glad it resonated with you. We look forward to welcoming you back.
10/10 Excellent
Karen
Nov 25, 2023
Karen
Stayed 1 night in Nov 2023
Response from Customer Service on Dec 16, 2023
Thanks for the outstanding rating, Karen!We're delighted your time at SpringHill Suites by Marriott - Newark, DE was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
4/10 Poor
Farhad
Nov 23, 2023
Farhad
Stayed 2 nights in Oct 2023
Response from Customer Service on Nov 24, 2023
Farhad, it's disappointing to know that your stay didn't meet your expectations. We are committed to providing our guests with a more satisfactory experience. We hope to have the opportunity to serve you better in the future. We're confident that an upcoming stay would better reflect the high standards we strive for.
10/10 Excellent
Nikoloz
Oct 31, 2023
Nikoloz
Stayed 1 night in Oct 2023
Response from Customer Service on Nov 21, 2023
Nikoloz, thank you so much for choosing to stay with us at SpringHill Suites by Marriott - Newark, DE. We're thrilled to have met your expectations. Your high rating serves as a great testament to our commitment to provide excellent experiences. Looking forward to welcoming you back on your next trip to Newark!
Thanks for the perfect rating!We're pleased to hear that you have fully enjoyed your stay at SpringHill Suites by Marriott - Newark, DE, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
10/10 Excellent
Debra
Oct 29, 2023
Debra
Stayed 1 night in Oct 2023
Response from Customer Service on Nov 19, 2023
Thanks for the perfect rating, Debra!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at SpringHill Suites by Marriott - Newark, DE.Have a wonderful day!
Yujin, thank you for taking the time to provide feedback. We're pleased to see your experience at SpringHill Suites by Marriott - Newark, DE was satisfactory. Our aim is to provide a seamless and enjoyable stay for every guest. Your positive rating means a lot to us. We hope to welcome you back in the near future.
Alicia, we're thrilled you appreciated the cleanliness of SpringHill Suites by Marriott - Newark, DE, as well as its convenient location. Thank you for recognizing the courteousness of our team members during your stay. We can't wait to welcome you back next time you're in Newark, DE.
April, thank you for leaving us a 10/10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Suites by Marriott - Newark, DE!
Thank you for taking the time to leave us a 4/5 rating, Marcello!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at SpringHill Suites by Marriott - Newark, DE.
Thank you for this excellent rating, Elaine!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at SpringHill Suites by Marriott - Newark, DE! We'd love to host you again someday for yet another unforgettable visit.
Nicole, your excellent rating of SpringHill Suites by Marriott - Newark, DE warms our hearts. Thanks for taking the time to rate us. We truly hope you had an enjoyable stay and look forward to welcoming you back in the future.
It's splendid to hear your positive impressions about our team members at SpringHill Suites by Marriott - Newark, DE. We always strive to provide stellar service for our guests. We're looking forward to welcoming you back for your next visit!
10/10 Excellent
Charles
Sep 9, 2023
Charles
Stayed 1 night in Sep 2023
Response from Customer Service on Sep 30, 2023
Thank you for taking the time to leave this wonderful rating, Charles! We hope to see you again soon at SpringHill Suites by Marriott - Newark, DE so we can share yet another amazing experience!
Thanks for the fantastic rating, Linda!It's outstanding we could exceed your expectations during your stay at Hilton Garden Inn Dallas/Allen. We're all looking forward to your next stay with us.
Thank you for the 10 out of 10 rating!We're thrilled to see how much you enjoyed staying at SpringHill Suites by Marriott - Newark, DE. We look forward to hosting you again in the near future! Thank you again for sharing.
10/10 Excellent
Atsushi
Aug 26, 2023
Atsushi
Stayed 11 nights in Aug 2023
Response from Customer Service on Aug 28, 2023
Thank you for the amazing rating, Atsushi!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Suites by Marriott - Newark, DE soon!Thanks again for leaving your feedback!
Mark, thank you for rating the SpringHill Suites by Marriott - Newark, DE so highly. We appreciate your positive feedback and hope to have the pleasure of hosting you again in the future. Safe travels until then!
8/10 Good
Thomas
Aug 23, 2023
Thomas
Stayed 1 night in Aug 2023
Response from Customer Service on Aug 25, 2023
Thomas, thank you for choosing SpringHill Suites by Marriott - Newark, DE and taking the time to rate your stay. We're pleased to see your positive rating and trust you had a great experience. We look forward to welcoming you back soon!