Lobby sitting area

Reviews of Albergo Italia

4 out of 5
Albergo Italia
Via Paolo Solaroli 8/10, Novara, NO

Reviews

7.0

Good

Rating 10 - Excellent. 41 out of 260 reviews" "
Rating 8 - Good. 107 out of 260 reviews" "
Rating 6 - Okay. 57 out of 260 reviews" "
Rating 4 - Poor. 38 out of 260 reviews" "
Rating 2 - Terrible. 17 out of 260 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rita

Traveled with family
Carpets filthy upstairs black mold in bathroom ,air conditioner in room did not work
Stayed 1 night in Sep 2023

2/10 Terrible

Marko

Stayed 1 night in Sep 2023

10/10 Excellent

Edoardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

2/10 Terrible

Chiara

Stayed 1 night in May 2023

10/10 Excellent

Nico

Stayed 1 night in May 2023

8/10 Good

Leif

Stayed 1 night in Mar 2023

4/10 Poor

Rasheed Ahmed

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

larisa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
GOOD VALUE OF MONEY
THE LOCATION IS GOOD, ABOUT 10 MIN. FROM THE CENTER. THR ROOM WAS SPACESIOUS
Stayed 1 night in Sep 2021

4/10 Poor

BULENT

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old Bates Motel like place Or Dracula's middle age ruined home
Stayed 1 night in Jul 2021

2/10 Terrible

Eszter

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Very rude staff who treats guess badly.
Stayed 3 nights in May 2021

2/10 Terrible

Rabih youssef

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very experience as the room wasn’t very clean and the services is very bad, even the breakfast wasn’t good
Stayed 2 nights in Oct 2020

8/10 Good

Andra

Business traveler
Liked: Cleanliness, staff & service
Everything was as it was good take in consideration always the low budget hotel . It was value for money .
Stayed 2 nights in Aug 2020

8/10 Good

Margus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Denis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service
Friendly and well located. Staff checked me in very early.
Stayed 1 night in Jun 2020

8/10 Good

Stephen

Traveled with group
Liked: Staff & service
Novara
The hotel is a little jaded but the people were very friendly and greatly assisted me with a morning check-in (my sincere thanks as id been on the road for hours). Novara is elegant, proud, quite rightly; people warm to you very quickly and I was treated handsomely by the locals, found a short walk from the hotel. Excellent place to get a new outfit and expensive bag.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very good and various breakfast, STAFF VERY VERY VERY KIND.
Stayed 1 night in Mar 2020

4/10 Poor

Giovanni

Disliked: Staff & service, property conditions & facilities, room comfort
Most uncomfortable bed where I ever sleep in my life.
Stayed 1 night in Dec 2019
Response from Albergo italia on Dec 27, 2019
Grazie comunque per il suo commento

8/10 Good

Konstantin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Albergo Italia on Dec 12, 2019
Ma grazie che bello

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Albergo Italia on Oct 27, 2019
Buonasera, le critiche ci aiutano a migliorare

8/10 Good

Ali

Liked: Cleanliness, staff & service, room comfort
Overall satisfied
Hotel is nice but toilets are not the best
Stayed 2 nights in Sep 2019
Response from Albergo Italia on Oct 4, 2019
Thank you for your comment . It is very hepfull

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Albergo Italia
Nice place in Central city. Very comfortable for relaxing. Service was not ideal but uts average. Rude staff looked bored to tourists. According to privacy and price its better option.
Stayed 1 night in Jul 2019
Response from Albergo Italia on Sep 4, 2019
Good morning , thank you for your comment, have a noce day

6/10 Okay

Claude

Liked: Cleanliness, staff & service
The price for the room was OK. For a stopp near to my next destination IVREA, the choice was appropriate. The room and bed were oldfashioned and used. The reception/owner, an elderly Lady, was helpful.
Stayed 1 night in May 2019

8/10 Good

DAN

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

2/10 Terrible

DAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel, good location
This hotel is in the perfect location for visiting Novara. Unfortunately the hotel is in very bad shape. The attendants are not friendly and the breakfast is poor. The rooms are very small and sparsely furnished. The carpet through out is stained everywhere and the drapes in our room were ripped, torn and falling off the rod.
Stayed 2 nights in Sep 2018

8/10 Good

Khoo

Liked: Cleanliness, staff & service
The hotel staff are very pleasant and serves up a good coffee for just 1 euro. However, the bed in the room is uncomfortable and there was a spring jutting into my back that left me having aches.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Dated but very good value for 4 star
City centre comfortable bed quiet room decent breakfast very dated interior but clean and well maintained comfortable bed reasonable but so slow wifi
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Working Stop Milan
What looked like an impressive hotel from the outside disappointed on the inside. Very old and drab in so many ways. Carpets need an immediate change. Rooms not comfortable at all.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
I didn't like the condition of the beds and sheets.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
The place was just at the attraction centre but hotel was not maintained again. I can't say it was clean.

6/10 Okay

slobodan

Liked: Cleanliness, room comfort
Nice old hotel
Nice hotel! Average breakfast.

10/10 Excellent

Novara, New York, NY

Liked: Cleanliness, staff & service, room comfort
Nice and clean facilities.
Service and staff were great. The breakfast was very decent and filling. Albergó Italia's decoration is beautiful, early 1900s.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

2/10 Terrible

fardin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

K, N.J.

Disliked: Cleanliness, property conditions & facilities
Its in a great location.
So disappointing that this hotel needs drastic renovations/cleaning/updating. I have stayed in this hotel numerous times since 1995 and have watched its decline. To bad the Panicoli Group wont put some time and money into this property. Their parking changed and we were never informed of these changes resulting in a large parking ticket.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Good enough but will not go back
Best parts were the location, right near the center of this University town, and the free breakfast, rare these days in Europe... No so good aspects were luck of interest in helping of some of the reception hotel representatives, and no parking availability, especially when arriving late evening. The first room we received had a broken air conditioning unit and looked overused and abused. When we asked for help, we were moved to second level, in a better room.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Did the job nicely
Enough, bad points poor breakfast and poor wifi. Rest was a pleasant stay.

8/10 Good

David, Sweden

Liked: Cleanliness, property conditions & facilities
Charming hotel at the heart of Novara
Overall a very nice hotel with friendly staff. A little bit low on room facilities (I wasn't able to borrow a power adapter or an iron at the reception), but otherwise no complaints. Very close to the cathedral, nice parks and diners.

8/10 Good

ds, Milano, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location to where I was working
It was very pleasant

2/10 Terrible

Atoussa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La localisation est loin de gare une 20 minutes de la gare avec des valises pas pratique. La chambre était minuscule, la décoration à l’ancienne même le matelas pas de tout confortable et faisait de bruits de métal à chaque mouvement , le déjeuner pareil , vraiment minimaliste le pain industriel et pas frais en plus, j’ai eu peur de le manger car il avait une odeur bizarre et ne sentait pas bon 😑 Personnel sympathiques et serviables
Stayed 3 nights in Aug 2023

8/10 Good

Christin

Liked: Property conditions & facilities, room comfort
Good for transit
Nice, but a bit shabby hotel, close to many restaurants and shops. Good and variated breakfast. With a medium/big car you may get some problems down to the garage.
Stayed 1 night in Mar 2023

6/10 Okay

Pietro

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Struttura molto comoda per spostarsi a piedi verso il centro storico, ampio parcheggio nelle vicinanze e dotata di piccolo parcheggio privato sotterraneo. L'albergo è sicuramente una struttura storico del posto, per certi versi affascinante e con decorazioni di pregio, ma in alcune cose sarebbe necessaria una risistemazione e ammodernamento. La pulizia delle camere non era approfondita, trovata polvere sotto il letto. Letti sufficienti, ma presumibilmente vecchi e ormai logorati. Camera e bagno spazioso, giusti per due persone, con adeguati accessori, anche se migliorabili (set bagno ridotto e no frigo bar). Insomma, struttura con aspetti positivi e negativi, che potrebbe essere meglio valorizzata, anche per risaltarne la storia che sicuramente si porta dietro.
Stayed 2 nights in Mar 2023

2/10 Terrible

Mariano

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tugurio
Struttura fatiscente ,vecchia sporca in vita mia non ero mai stato in un albergo ciao deprimevole.
Stayed 1 night in Oct 2022

8/10 Good

Hallstein

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Bertram

Traveled with group
Liked: Cleanliness, staff & service, amenities
Toll fand ich die oldschool Einrichtung und das Personal war sehr gut und freundlich. Prima auch die Klimaanlage im Zimmer. Die Zufahrt in das Kellerparkhaus war sehr eng und steil aber immerhin konnte man von dort mit dem Lift bis in die Etage des Zimmers fahren.
Stayed 6 nights in Aug 2022

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Déconseille, hôtel a éviter !
L'hôtel est très sale, les couloirs sentent mauvais, les murs des couloirs sont cassés comme si l'hôtel était en travaux et il y a de la poussière partout. Dans la chambre: les murs sont sales avec des traces, la climatisation avait une fuite et il y a avait de l'eau qui coulait, les lits ne sont pas confortables et le wifi ne marche pas. Le petit-déjeuner est très limite... la nourriture n'est pas bonne, ne proposent pas du lait poir les céréales, ne mentent pas de cuillères, etc... Cet hotel ne mérite pas d'avoir 4 étoiles !!!
Stayed 1 night in Aug 2022

4/10 Poor

Maud

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Elie lucien

Liked: Room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Roberto

Stayed 1 night in Jul 2022