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Reviews of Flagship Oceanfront Hotel

2.5 out of 5
Flagship Oceanfront Hotel
2600 N Baltimore Ave, Ocean City, MD

Reviews

7.0

Good

Rating 10 - Excellent. 216 out of 1007 reviews" "
Rating 8 - Good. 309 out of 1007 reviews" "
Rating 6 - Okay. 278 out of 1007 reviews" "
Rating 4 - Poor. 116 out of 1007 reviews" "
Rating 2 - Terrible. 88 out of 1007 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Good afternoon place nice
Stayed 2 nights in May 2024

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was peaceful, restful and relaxed
Stayed 1 night in May 2024

8/10 Good

Mira, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities
The lication was good, in front of the broad walk.
Stayed 1 night in May 2024

8/10 Good

Margaret

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly, courteous and quick to answer any questions, as well as quick to respond to supply requests. Will stay again in future. Thank you.
Stayed 4 nights in May 2024

6/10 Okay

Nadine

Traveled with partner
We haven't been there in several years. We arrived and were greeted pleasantly. It was my birthday and I was given my choice of an ice cream. We went to our room only to find remnants of a fresh deuce in the toilet. Our room was freezing. We went downstairs to the front desk to have the heat put on only to receive an attitude from a male worker that the temps would be in the 80s on Tuesday. We were there for Fri-Sun. Eventually, a maintenance worker came to adjust the HVAC which was very dusty under the cover, yuck. We had an oceanfront room with 2 queen beds that seemed to be full-size to me. The mattresses were horrible as in the way you sunk in and it turned up. I understand we were there in the off-season but it needs some upgrades along with vent cleanings.
Stayed 2 nights in Apr 2024

6/10 Okay

robert

Business traveler, Traveled with partner
Disliked: Amenities
It was fair for a old hotel I did not like the need to plug in thr coffee maker to a extention cord. And if you needed the microwave you removed the coffee maker to use the microwave......not safe
Stayed 6 nights in Apr 2024

8/10 Good

Denise, Edgewood

Traveled with group
Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Cortney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that there is a 24 hour pool. Very convenient location right on the boardwalk. Room was decent. Parking lot needs more lighting.
Stayed 1 night in May 2024

8/10 Good

Gary

Business traveler
Disliked: Property conditions & facilities
Very old but clean
Stayed 1 night in Apr 2024

6/10 Okay

Bradley

Decent place
Stayed 2 nights in Sep 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I am disabled and they helped me every was possible. Special thanks to the front desk staff. Additionally, someone hit my car in the parking lot, damaging the driver side mirror, and a staff member helped tape it up. The only downfall is parking.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
2 stars only
While happy for the common area on the third floor and game room on the second, I was diappointed in this hotel. The photos are deceiving. It's an old hotel and looks like regular maitenance is overlooked. Many places have worn away paint, or is dirty. The desk clerk looked like she couldn't muster a simple good morning (the guy was very nice). The carpet in the hallway was fstained . My room, while clean, was not the sparkling room in the pictures. The refrigerator (while clean) was covered with rust spots on the door and looks so old and nasty. The bed was the worst! One vibrated with the HVAC unit . The mattresses were the worse and obviously are very old and had more spring than bedding. I couldn;t sleep in the first one it was so uncomfortable. They don't tell you there is no room service, but leave a tip note. WHy? Finally, the worst thing was I found balcony door unlocked! There is no barrier to prevent someone from crossing all the baclconies on that floor.I had to check the closet, bathroom, and under the beds to ensure no one was hiding in the room. I stayed the last day before they shut down for the season.By the looks of it, they don't really spend that time cleaning, replacing, renovating. It just looks old and dingy. Was it worth the cost - not even close.
Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanna

Stayed 2 nights in Oct 2023

10/10 Excellent

Edward

Stayed 1 night in Oct 2023

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible looking hotel room was dirty
Stayed 3 nights in Oct 2023

10/10 Excellent

Gam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old and outdated inside and out. Wi-Fi connection was terrible. You pay for the convenience on being on the board walk.
Stayed 2 nights in Oct 2023

2/10 Terrible

Durreen

Disliked: Cleanliness, staff & service, property conditions & facilities
Do NOT ever stay at this property, it smells like pee and mold in the lobby, the rooms smell like ciggs and god knows what, and worst of all you will get SCABIES (microscopic mites)!! I’ve never in my life had to deal with scabies but I def contracted scabies from this run down unsanitary hotel, worst experience of my life and dealing with the aftermath was hell!! Never ever stay at this hotel or you will regret it.
Stayed 1 night in Oct 2023

2/10 Terrible

Steve

Disliked: Staff & service, property conditions & facilities
The front desk staff is the most unfriendly group of people i have ever encountered in the hospitality industry! The staff is told to be up front but they are always in the back office. One night staff sleeps every shift and has now been video taped.
Stayed 3 nights in Oct 2023

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
We found a pair of dirty socks in the closet. When my son went to pull out the couch bed there was mold on the mattress and behind the couch was some Goldfish and a fork so apparently they didn't clean very well
Stayed 3 nights in Oct 2023

8/10 Good

George, Enola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to plug in the coffee pot in the kitchen area and could NOT find an outlet (?) I ended up plugging in at the bathroom sink. No outlets in the kitchen area??
Stayed 4 nights in Oct 2023

8/10 Good

Robin

Staff was great. My expectations weren’t high as price was a bargain. I felt safe and secure. Overnight noise interrupted sleep but that has nothing to do with hotel. It shows it’s age but people really don’t take care of anything when staying at hotel. Indoor pool could have been cleaner. Area around pool was neat and tidy. I’d stay again for the price and location.
Stayed 1 night in Oct 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October stay at flagship
Staff are nice. Parking in October is not a problem at all, I would reccomend flagship to anyone visiting ocean city just needed a bigger bed personally
Stayed 2 nights in Oct 2023

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff makes this hotel amazing!!
Stayed 3 nights in Oct 2023

2/10 Terrible

Jerid

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross, dirty, stained, black mold in bathroom, unsafe (unlocked side doors, room door didn’t close unless locked), smelled so bad had to buy air freshener for the one night stayed (left with three more days on reservation but it was so bad - worst place I have ever stayed)
Stayed 4 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Chad

Traveled with family
Liked: Property conditions & facilities, room comfort
Off season visit
Stayed 1 night in Oct 2023

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Raymond, new haven

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, amenities
The location and amenities are awsome
Stayed 3 nights in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
I found that the mouse running across the floor was friendly. The wifi wasn't even functional enough to check emails.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horribly outdated and stinky
Totally outdated, old and stinky. The ice machine was filthy and so was the ice that came out of it. We immediately checked for bed bugs upon arrival.
Stayed 2 nights in Sep 2023

6/10 Okay

Nadja

Liked: Staff & service, property conditions & facilities
Property was right on the beach, convenient parking, check-in was quick, staff super nice, but did see a small cockroach, but it’s the end of season (October) reservation.
Stayed 1 night in Oct 2023

6/10 Okay

Gwyn

Traveled with group
Disliked: Cleanliness, amenities
Expedia needs to update photos on site. The property is old and in need of upgrades. The kitchenette was not useable. Property was fine. Sheets were clean. But it's not worth the price and a few upgrades could make it much better. Hall smelled terrible.
Stayed 3 nights in Sep 2023

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Ava

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Deneen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Mychal

Liked: Staff & service
Staff are very helpful and courteous. Rooms are nice but not as clean as they should be. Very close to the beach and many good restaurants. Parking everywhere too!
Stayed 2 nights in Sep 2023

4/10 Poor

ERIKA, PHILADELPHIA

Traveled with partner
Disliked: Amenities, property conditions & facilities
The whole facility needs a remodel- broken doors, rust and paint chipping, mildew and cigarette smell everywhere. Some of the guests look like they pay to stay by the hour. Not family friendly. The pictures were very deceiving. Only positive was location. Never again.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flagship Hotel was Great!
The room was neat and clean! I really enjoyed my stay! It’s right on the boardwalk with Ocean Views, and the price per night was less than most other hotels! The staff were all very nice and accommodating! I have stayed here before, and I will definitely stay again!
Stayed 2 nights in Sep 2023

6/10 Okay

Theresa

Traveled with family
There were childrens bathing suits in the closet tht were not our...smelled like mold.in hallways and room...upkeep was poor...buy for someone on a low budget it will do
Stayed 3 nights in Sep 2023

6/10 Okay

Sherrie

Traveled with family
Didn't like that the place was dirty. Had get maintenance. Asked to stay next to my sister and they had us on opposite sides of the hotel and also we were a floor above.
Stayed 3 nights in Sep 2023

4/10 Poor

Joyce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location good, that's about it. Sofa so filthy and stained couldn't sit on it. Balcony was awful. Very run down and dated. One tiny elevator for entire complex including staff.
Stayed 4 nights in Sep 2023

8/10 Good

Ernest

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2023

2/10 Terrible

Humberto

Stayed 4 nights in Sep 2023

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. The whole staff! First and second shift employees are whom i dealt with and they are awsome!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alyssa

Stayed 3 nights in Sep 2023