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Reviews of Baymont by Wyndham Odessa University Area

2.5 out of 5
Baymont by Wyndham Odessa University Area
3023 East Highway 80, Odessa, TX

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 110 reviews" "
Rating 8 - Good. 12 out of 110 reviews" "
Rating 6 - Okay. 4 out of 110 reviews" "
Rating 4 - Poor. 16 out of 110 reviews" "
Rating 2 - Terrible. 25 out of 110 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Property conditions & facilities
Every good
Stayed 1 night in May 2024

10/10 Excellent

Gurinder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice stay..
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly. Fast check in and nice comfortable beds. I would recommend this hotel to everyone.
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe
Stayed 1 night in Feb 2024

8/10 Good

Wesley

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly, Big Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and my room was very clean. The staff was friendly and very nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room was clean and I slept well. I will definitely stay here again!
Stayed 1 night in Dec 2023

4/10 Poor

Diana

Stayed 1 night in Dec 2023

10/10 Excellent

navjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay for the price. Good staff
Stayed 1 night in Dec 2023

4/10 Poor

DAVID

Stayed 1 night in Dec 2023

2/10 Terrible

Chris

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. It was loud and the bed was very uncomfortable. Also, the door would not open like it was supposed to.
Stayed 3 nights in Dec 2023

4/10 Poor

Guadalupe

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For starters the bed was horrible, lumpy mattress sunken in, the pillows super flat, the first night there was no hot water to take a shower overall not a good experience.
Stayed 2 nights in Dec 2023

4/10 Poor

Victoria

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Teri, Texas City

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Well in addition to the hot water being off for the motel, we had a hole in the wall, dirty tub, the door locked broken into, and the fridge didnt stay cold. The sheets were rinkled and it seems as though someone just left this room. 😳
Stayed 1 night in Dec 2023

2/10 Terrible

Frank

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump.
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
el lugar esta muy descuidado el baño estaba sucio la cama estaba manchada las almohadas tenían un olor sucio y el cuarto olía tanto a cigarro que mi ropa quedo penetrada
Stayed 1 night in Nov 2023

10/10 Excellent

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities
It’s nice stay
Stayed 1 night in Oct 2023
Response from Mistie Walker on Oct 26, 2023
Thanks for staying with us and our feedback. We appreciate your business. We look forward to seeing you again soon!!

2/10 Terrible

Richard

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS!!! Filthy, needs renovation, and a staff that cares. Bathtubs made us feel more dirty just looking at them, they may not have been cleaned since the last time The Cowboys won the Superbowl! The breakfast was inedible, the waffle machine made crispy over cooked on the outside and raw still liquid inside, and staff couldn’t care less. Owners need to take a step back and look at what is going on there.
Stayed 2 nights in Oct 2023
Response from Mistie Walker on Oct 27, 2023
We apologize to you for these things that you endured during your stay with us. We are striving to get our property updated and clean for our guests. All of these issues that you have mentioned are being addressed and will be fixed ASAP. We hope that in the near future you will give us another try. Thanks for your input it helps us improve for our future guests.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally stay anywhere else
The bathroom was gross. Tub was dirty. Didnt have enough towels for everyone. Even went to the front desk and they were out. The ac hardly worked and the seals on the door are pretty much non existent. You could see the light coming in from around the doors. The room was so hot. The lobby was an adventure lol there were a whole group of people just hanging out with the front desk lady. They definitely were all on some kind of upper. I will never in my life stay here again. Save yourself the disappointment.
Stayed 1 night in Oct 2023
Response from Mistie Walker on Nov 1, 2023
Thank you for your feedback. We apologize for the things that happened during your stay at the hotel. We are currently taking care of the issues.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nope.
The woman checking us in upon our late arrival was very nice. Sadly the rooms were subpar; dirty floors, breakfast sausage on the floor, used & dirty towels, toilet didn’t flush unless you open lid and work from inside, the beds felt like they had been stuffed with balled up socks, smoke detector had been replaced with a Whataburger lid. In desperate need of tlc inside & out. Just not a good place. They do not practice any pii compliance strategies with the photocopy of your ID. The gentleman at checkout was kind and returned it to me upon request after some debate.
Stayed 1 night in Oct 2023

4/10 Poor

John

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pass on this place!
Stayed 1 night in Oct 2023

2/10 Terrible

gilbert

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Warning
This place is very dirty and unsanitary. People were talking and laughing up to 4 am in the morning
Stayed 1 night in Oct 2023

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Cleanliness
Not very clean
We had live and dead roaches on the counter by the drinking glasses. The dresser drawers would not stay closed. The bed moved every time we got in and had tons of noise.
Stayed 1 night in Sep 2023

10/10 Excellent

ALBERT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy neighbors
Neighbors had music too loud.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lory

Liked: Cleanliness, staff & service, property conditions & facilities
I like the quiet n no disturbing at a
Stayed 1 night in Sep 2023

4/10 Poor

Mary

Traveled with family
Liked: Staff & service
Disliked: Amenities
I asked for two queen beds, they gave me a king bed, went back to the office, same thing, but room was a mess, finally got one with 2 beds but they were full size, not queen, no towels, had to go get some, noisy, partiers around there, couldn't get the tv to work properly, stated breakfast was included, nothing but coffee, was not impressed at all and will never stay there again, was not worth $105
Stayed 2 nights in Sep 2023

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Business traveler
Liked: Amenities, property conditions & facilities
Excellent service...
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my night it was quiet and peaceful. The staff was awesome and I will be staying again.
Stayed 1 night in Aug 2023

6/10 Okay

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old but adequate and clean. Needed some repair; dragging bathroom door, top drawer of bureau would roll open on its own, Shower drain needs repair. Also the coffee machine lacked the tray for the coffee pod to go in. No hand towels and no top or liner for the ice bucket.
Stayed 1 night in Jul 2023

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like anything about it. My husband had to stay woke . It was nothing but a bunch of hoodlum there. No bathing soap. No small bathing towels. When we first got there they gave us a room where it looked like someone had broken in the window. You couldnt lock it. It was tore up. So they gave us another room. Never again will we stay there
Stayed 1 night in Jul 2023

6/10 Okay

Shayla

Liked: Staff & service
Stayed 1 night in Jul 2023

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2023

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

navjeet

Liked: Cleanliness, property conditions & facilities
Clean rooms and staff was friendly, good stay for the price.
Stayed 1 night in Jun 2023

2/10 Terrible

Ira

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rough neighborhood, coupons for a strip club on the front desk. They call double beds queens and sold out of the room we reserved with a king. Stay at your own risk.
Stayed 1 night in Jun 2023
Response from Mistie Walker on Jul 6, 2023
Thank you for your feedback. We will be addressing your concerns.

2/10 Terrible

Victor

Disliked: Cleanliness, property conditions & facilities
Bugs in room and in bed.
Stayed 2 nights in Jun 2023
Response from Mistie Walker on Jul 6, 2023
Thank you for your feedback. We are currently working on the issue at hand and will rectify the issue. We apologize for any inconvenience this caused you.

4/10 Poor

Annabelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not clean, poor lighting and there were damages to the shower
Stayed 1 night in Jun 2023
Response from Mistie Walker on Jun 26, 2023
We appreciate your input. We will be addressing these issues and getting them resolved.

6/10 Okay

Scott

Mediocre
The room was okay, In the process of updating which it needed and they are making progress. They seemed to be VERY ridge about allowing someone to check in early.
Stayed 1 night in Jun 2023
Response from Mistie Walker on Jun 26, 2023
Thank you for your input. We have certain rules in place in order to run the hotel smoothly. We will allow early check ins if there is availability.

4/10 Poor

Lena

Stayed 1 night in Jun 2023

10/10 Excellent

Julio

Business traveler
Liked: Cleanliness, property conditions & facilities
I stayed for a week. In that week i didn't get room service. Since i had my personal belongings they didn't enter my room except to bring towels. I had to go to the office for other toiletries that i used for that week. This was very inconvenient. It was clean a clean property. People smoking weed right outside my ac and everything was coming in. Had to turn off ac. Im a non smoker. It would be better to separate buildings if possible smokers from non smokers. Property clean all around.
Stayed 5 nights in May 2023
Response from Mistie Walker on Jul 6, 2023
Thank you for your feedback. We will be addressing your concerns. We apologize for any inconvenience this may have caused you.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms not as up to date as am use to however I rested very well. Area was quite and the bed was very comfortable.
Stayed 2 nights in May 2023

10/10 Excellent

Michelle

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and the place is looking great!!
Stayed 1 night in May 2023

8/10 Good

Megan'Fabian

Stayed 2 nights in May 2023

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the trashiest Baymont I have ever be too! They didn’t have the handicap room I reserved so I had to go somewhere else. They said they would not charge me since it was their fault
Stayed 2 nights in Apr 2023

2/10 Terrible

ray

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stop here
Hideous place!!! What a dump!!! Baymont has reached a new low!!! How dare you even list this place. I always thought Baymont was reasonable.
Stayed 1 night in Apr 2023

10/10 Excellent

george

Stayed 1 night in Apr 2023

2/10 Terrible

Danny

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Hotel
Staff was rude. Our person was locked out of their room 3 different times. A false report was given to the Odessa Police Department which caused a response by Law Enforcement to the hotel. A comment was made about "we hope you never come back".
Stayed 2 nights in Apr 2023