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Reviews of 4Square Complex

3 out of 5
4Square Complex
4711 N 14th St, Phoenix, AZ

Reviews

8.4

Very Good

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 4 out of 32 reviews" "
Rating 6 - Okay. 2 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

9.4/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
The property is as described, clean and great. I really enjoyed my stay. I like that the unit allows so much natural light in, and if you don’t want the natural light, there are different levels of shades by the windows. Great place to be.
Stayed 2 nights in Apr 2024
Response from Vince. on Apr 20, 2024
Thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Gabriel, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Great place and a shortcwalk to a lot of things
Stayed 4 nights in Feb 2024
Response from Vince on Mar 5, 2024
Gabriel, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our host Vince, had great communication. The space was clean, quiet and a great spot for a long weekend get away. The location is close to many different restaurants, shopping and Camelback Mountain. Definitely recommend!
Stayed 4 nights in Feb 2024
Response from Vince on Feb 27, 2024
Taylor, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

allan

Stayed 1 night in Feb 2024
Response from Vince on Feb 14, 2024
Hey Allan! Thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

6/10 Okay

Zhiying

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Vince on Feb 6, 2024
Hey Zhiying! Thanks for taking the time to leave your comments. We appreciate your feedback and we will use it to improve our service. You are welcome back anytime!

2/10 Terrible

Tom

Stayed 1 night in Dec 2023
Response from Vince on Feb 6, 2024
Hey Tom! Thanks for taking the time to leave your feedback. I regret that your expectations were not met although no comments were left.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Vince on Feb 6, 2024
Hey! Thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

6/10 Okay

Damian

Liked: Cleanliness, room comfort
Parking an issue
The parking was street parking over a block away as they don't provide permits for the street out front.
Stayed 4 nights in Dec 2023
Response from Vince on Feb 6, 2024
Hey Damian! thank you for taking the time to provide your feedback, we truly appreciate it. Parking was detailed in the listing. Have a good day!

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
The pre-checkin process was a bit complicated, but the unit and property were very clean and well maintained. It was easy to access, felt safe and was perfectly stocked with everything you could need! Even had an in-unit washer/dryer!! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Dec 2023
Response from Vince on Dec 14, 2023
April, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

4/10 Poor

david

Business traveler
Liked: Cleanliness, room comfort
Stressful in Phoenix
The property was as described. The transaction was not. I booked and paid for the stay on Hotels.com months before arrival day. On arrival day (while flying around the country) before obtaining the code for entry, I was sent several emails about multiple, additional cc payments for security deposits and separate cleaning fees, and I was forced to submit photos. (I stay in short term rentals more than 100 nights a year all around the world, and I have never been required to email anyone my photo.) To make the scrutiny worse, only half of the host's payment links worked so it took 11 emails, 2 phone calls, 3 cc transactions and 2 photo IDs to fulfill the host's prerequisites (all while in transit). I felt more like a trial defendant than the guest. The host seemed like a nice guy but this level of scrutiny and payments certainly didn't make me feel like a guest. There are other options.
Stayed 3 nights in Nov 2023
Response from Vince on Dec 5, 2023
David, thanks for taking the time to leave your comments. Please note that our system is very secure and your information will not be used for anything else other than respecting the city's request. We take your comments seriously and will strive to improve. Hope to have you back soon!

10/10 Excellent

franklin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vince on Dec 5, 2023
Franklin, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Melissa

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Clean Property-Good Communication
This is my first time booking a property like this in PHX. Overall, I would describe it as excellent value. I must admit that I was pleasantly surprised. It was much cleaner and well-maintained than almost any hotel I stayed in, at any price point, that wasn’t brand new. The communication was excellent, and the instructions were clear. I wouldn’t hesitate to book this property again. You shouldn’t hesitate to give it a try-you won't be disappointed.
Stayed 2 nights in Nov 2023
Response from Vince on Nov 16, 2023
Melissa, thank you for your wonderful review! I'm thrilled to hear that your first experience with a property like mine exceeded expectations. I am excited to host you again in the future.

10/10 Excellent

Antrionette

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I love that it's only 2 minutes from the 51 highway and 5 minutes from major grocery stores and restaurants. Property is managed very well and the sights of the complex inside and out are stunning. Looking forward to staying there again SOON. For it to be a pet friendly place, it had no sent of previous pets. Matter of fact, it doesn't look like pets belong that's how prestige it is. Love it! Home away from home. I guess that's the way We like to "Staycation".
Stayed 1 night in Nov 2023
Response from Vince on Nov 11, 2023
Antrionette, thanks for your positive feedback! I appreciate your kind words and look forward to hosting you again soon.

10/10 Excellent

James Brent

Business traveler
Liked: Cleanliness, property conditions & facilities
Very convenient, clean, and safe place to stay. Great communication and check in/out instructions from host. Would stay here again.
Stayed 5 nights in Nov 2023
Response from Vince on Nov 9, 2023
James, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Franklin

Liked: Cleanliness, room comfort
Stay was fantastic. Had all the information I needed exactly when I needed it. Support from the cleaning staff and managers was fast! Place was VERY CLEAN. 10 out of 10.
Stayed 1 night in Oct 2023
Response from Vince on Oct 29, 2023
Franklin, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Beatryce

Liked: Cleanliness, room comfort
Exceptionally Excellent!
The property was very chic & super clean, centrally located in Phoenix in a quiet neighborhood. The host Vince was amazing at communication & providing what is needed. Easy street parking in front of complex, up-kept landscaping, a very comfortable bed, relaxing shower, mini fridge gets very cold, washer dryer combo is an amazingly wise addition. Felt like a home away from home instead of just a room! My new spot to stay at when I visit Phoenix!
Stayed 3 nights in Oct 2023
Response from Vince on Oct 26, 2023
Beatryce, thank you for the wonderful review and recommendation! We are glad you enjoyed the place and appreciate your kind words about our hosting and communication. Thank you for choosing to stay with us, hope to welcome you back in the future.

10/10 Excellent

Diego

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable, felt very safe and communication was easy
Stayed 1 night in Oct 2023
Response from Vince on Oct 26, 2023
Diego, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

8/10 Good

Ryan

Liked: Amenities
Everything was great except for the strange disruption by the housekeeping person who showed up at 9:00 a.m. and let themselves in. That was a little much considering check out time being an hour earlier than normal already.
Stayed 1 night in Oct 2023
Response from Vince on Nov 2, 2023
Ryan, thank you so much for taking the time to provide your feedback, we truly appreciate it and will use it to improve our hosting! You are welcome back anytime!

10/10 Excellent

Isabel

Liked: Cleanliness, room comfort
I loved the place, very nice. It’s close to a lot of things. Communication was great.
Stayed 1 night in Oct 2023
Response from Vince on Oct 21, 2023
Isabel, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

2/10 Terrible

Samuel

Traveled with family
Stayed 2 nights in Oct 2023
Response from Vince on Oct 7, 2023
Samuel, thanks for taking the time to provide your feedback. I wish you'd told me more about your experience, your review does not have any comments. I'd love to know where is that we need to improve. Feel free to reach out via the platform.

10/10 Excellent

Inez

Liked: Cleanliness, room comfort
The best stay yet
I had the best experience here. Very comfortable and clean. Ill definitely be going back.
Stayed 1 night in Jul 2023
Response from Vince on Aug 6, 2023
Inez, thank you for choosing to stay with us, hope to welcome you back in the future.

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, room comfort
Ripe off
This place is horrific! Rude people disgusting. Rip you off your money then jack up the price once you already pay then they say if you don’t pay whatever extra they want they won’t give you the pin to get your room and you then lose all your money. They don’t answer their phones they cuss you out call your horrific names and hang up. Please spare your self some grief and stay at a hotel these people are a scam!!!
Stayed 1 night in Jun 2023
Response from Vince on Jun 26, 2023
Steve, thanks for your comments. I am sorry that you have this perception of my hosting. At all times I addressed you respectfully and I apologize if you did not feel that way. The requirements for booking my property are clearly communicated, but I appreciate your feedback and will see how to make them even clearer. Thanks again for taking the time to provide your feedback!

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
This is absolutely darling unit. They yard is lush and beautiful just minutes away from a myriad of restaurants and stores. The only complaint is you could here everything your neighbors are saying and doing.
Stayed 1 night in Jun 2023
Response from Vince on Jun 11, 2023
Theresa, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, room comfort
4Square PHX
Great spot with cool, contemporary architecture that makes it a unique little oasis in the heart of a neighborhood. Clean and comfortable, quiet while I was there, place has everything you need. Easy to get to downtown PHX from here, also an easy trip to Scottsdale or Tempe. And Vince is a great communicator. Recommended!
Stayed 1 night in May 2023
Response from Vince on May 14, 2023
Thanks for your comments regarding your stay, Mike! We are really glad to know you enjoyed your stay and that the accommodations helped to make your stay even better. You are more than welcome to come back anytime!