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"The room was not clean, the smell of the air freshener was way too strong. Floors had nasty spots all over. The bed mad noises every time you breathed to hard or moved. Found Green mold on the back of the booth cover. There was trash all over the ground, trashcans over flowing. No shampoo, conditioner in the room, just bath soap and hand soap. Nobody in the office at 8am when I went to check out. After a few minutes a lady came out of the room looking like she just climbed out of the bed, said she would let the manager know about the mold that make my husband and I very sick. AC unit was noise as well as the other people staying there. Heard a kid running back and forth all night. Not worth the time or money. Extremely disappointed "

"Staff was very friendly!! They were able to accommodate and allow us to move room since the ac wasn’t working in our original room. Will definitely go again!!"

"The property was updated. The room was clean and fresh and we had a great night's rest here!"

"Great lots of help choosing where to eat. Enjoyed our stay"

"It was great stay. Staff was very friendly and helpful. The rooms was spacious and the bed was comfortable. The location was easy to find."

"No pets allowed so may have find somewhere else next if it’s just me I’ll definitely stay again"

"Great place to stay. One of the nicest BW hotels. Also still kinda rural so its quite. Breakfast is good and staff is nice. Lake Fork nearby."

"They had a busted water heater - and it meant no Hot Water - and they should have called people who where coming in late to inform them and or refund the rooms with no hot water throughout the Hotel. Mentioned it to the desk people and they said - "Yep, we know, so??" Just bad planning on their end - and if they didn't have hot water for 2 days - how did they clean thier breakfast pans?"

"We booked three nights. I picked this hotel for the indoor pool and the conference room. The conference room was over priced for the size and condition. They told several of my guest about not hanging thing on the walls and to make sure the trash was taken out back. The walls had scotch tape in at least ten different places and was peeling at the seams in several places. There was a small easel stlye white board but some one had written on it with permanent marker. It was hot even after we asked them to turn down the ac it only cooled down to 76. We also noticed that it wasn't in use that morning so we asked if we could enter the room early. First they asked if we would then leave the room early. That was probably not going to happen so then they offered it us an hour early but it still felt like we were just an inconvenience. They never gave us any clear directions on the cleanup which isn't a big deal but we had to ask for a broom which i swear was a childs play broom on an adult handle. Then the pool area was tiled so very slippery my teenage granddaughter was walking around the pool and fell. The hot tub smelled like stagnate water. And there was lots of mold around the floor drain.the pool was itself was nice but thete were no towels again when we asked it seemed like it was an inconvenience to get towels for the pool. You could tell they had upgraded somethings but they need to do more."