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Reviews of Hôtel Le Musée

3.5 out of 5
Hôtel Le Musée
Rue Ben Ghazi, Résidence Tarfaya, Entrée C, Hassan, Rabat

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 3 out of 48 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Feb 2024
Response from Équipe hôtel le Musée on Apr 19, 2024
Merci cher client pour votre appréciation qui nous engage à faire de notre mieux pour nos futurs clients

10/10 Excellent

Terry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
Excellent service and convenient location. Rooms a bit small, but quite adequate. Good cafe on site.
Stayed 3 nights in Dec 2023
Response from Equipe hôtel et restaurant le musée on Dec 7, 2023
Cher client,Nous vous remercions pour votre commentair positif. Nous sommes ravis que vous ayez apprécié notre service de qualité et notre emplacement pratique.Nous serions honorés de vous accueillir à nouveau.

8/10 Good

salima

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jul 2023

8/10 Good

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Khassim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge me extra for no reason
Stayed 6 nights in May 2022
Response from QUADDACH HANANE on Jul 6, 2022
Bonjour Mr Mbaye, Tout d'abord, je vous remercie de votre visite et de votre point de vue. vous avez réservé une chambre simple pour une personne, tandis que vous avez présenté à notre hôtel avec votre épouse, cela vous coûtera un supplément de 213,20 MAD par nuits. Donc, vous devez multiplier le supplément 6 nuits est le montant que vous payez déjà n'est pas un rein supplémentaire ceux-ci sont des nuits. J'espère que j'ai bien expliqué les nuits que vous avez payées avec nous . cordialement Quaddach Hanan commercial et réservation

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The local is perfect, the staff is friendly, but the breakfast is a bit poor, overall it's not bad.
Stayed 3 nights in Nov 2021
Response from Belmoudden Oumaima on Nov 25, 2021
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

2/10 Terrible

Sheedar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay
Refrigerator which I plugged in actually did not get cool and my yogurt I bought spoiled.
Furniture in the upgraded room
Stayed 1 night in Dec 2020
Response from hanan on Dec 15, 2020
Hello, We are really sorry to hear that. We are sorry that you did not appreciate your moment. Do not hesitate to tell us more about your experience so that our teams can do the necessary. Sincerely Mrs. Quaddach Hanane Reservation & Commercial

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Close to everything, clean hotel and good service
Stayed 1 night in Oct 2020
Response from hanan on Oct 26, 2020
Hello , Thank you very much for your kind message! On behalf of the whole team, we hope to see you again very soon. Do not hesitate to tell us more about your experience so that our teams can do the necessary. Sincerely Mrs. Quaddach Hanane Reservation & Commercial

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Weubamlak Eshetu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staffs, and everything was OK.
Stayed 1 night in Sep 2019

8/10 Good

sevda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not recomended
Küçük bir sokak oteli ,fazla birşey beklememek lazım. Oda temizdi fakat küçük ve kullanışsız bir banyo dus almak için bataryayı denk getirmek gerekiyordu . Lokasyon fena değil zaten görülecek pek de birşey yok şehirde.tavsiye etmem..
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice very customer service oumaima was nice to us
Stayed 1 night in Apr 2019
Response from BELMOUDDEN Oumaima on Apr 6, 2019
Thank you for staying in our Hotel . We appreciate your comments!

8/10 Good

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for Visit to Rabat
To start, all staff were very helpful and friendly. The hotel is very quiet, especially the rooms to the back but the sound insulation between rooms is not good as one can hear when the neighbours use the bathroom or open / close their doors. The room size was adequate but especially with 2 beds and 2 guests using a room, it is very cramped. There are no tea / coffee making facilities in the room and drinks outside b'fast time have to be paid for. The wifi was very fast. Staff communicated quickly prior to my arrival. In all, a very pleasant stay of 4 nights.
Stayed 4 nights in Feb 2019

6/10 Okay

Said

Disliked: Property conditions & facilities, room comfort
Big expectations for an average hotel
My stay was not so good. The standard of the hotel is average and the location is not so relaxing. Very difficult to find parking lot. Not so many good restaurants. The break fast finish fast and no replacement for additional food.
Stayed 2 nights in Jan 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional, clean hotel centrally located
Nice, functional hotel. Great staff. Breakfast could be better.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay in Rabat - Stay here
Excellent hotel with exceptional staff.. Highly reccomended
Stayed 3 nights in Aug 2018

8/10 Good

Alibaldawi, Abu Dhabi / UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location very good in Center of Rabit Clean. Staff very friendly and cooperative
Stayed 2 nights in Jul 2018
Response from HANANE on Aug 2, 2018
Thank you for your feedback @ Alibaldawi Looking forward to seeing you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable & friendly hotel.
Nice hotel. Convenient location - 300 metres to station. Close to plenty of restaurants.

8/10 Good

gary

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Great locaton. Clean hotel. Just a minor complaint regarding morning check out. Taking phone call more important than dealing with customer. Learning curve?

8/10 Good

pete, vancouver, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel
Rooms are comfortable but hotel does not provide some basic toiletries like facial tissues or hand soap. There is a shower soap dispenser inside the shower and kind of awarkward to access it if you need some soap to wash hands
Stayed 1 night in Mar 2018

10/10 Excellent

NIEVES

Stayed 3 nights in Sep 2023

6/10 Okay

Mohamed

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bästa le Musée
Stort tack för er alla😊 från receptionen ända fram till restaurang personal, ni är fantastiska Fint hotell, lyxigt frukost Vi kommer absolut ditt igen
Stayed 1 night in Jul 2023

10/10 Excellent

Claude

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel aux petits soins, Directeur impliqué
Stayed 2 nights in Sep 2022
Response from L'équipe hôtel le Musée on Sep 10, 2022
Toute l'équipe de l’hôtel le musée vous remercie pour votre commentaire. Nous nous réjouissons de savoir que vous avez apprécié votre séjour. Nous espérons vous revoir très bientôt chez nous.

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande cet hôtel
Hôtel très bien situé, à proximité du tram, de la gare de Rabat-Ville de commerces et face au musée d’art moderne. L’équipe d’accueil est vraiment accommodante, toujours attentive à trouver une solution et à fournir de bons conseils. L’agent de garde est aussi de bon standard et il veille à la tranquillité des lieux. Ma chambre au 4eme étage était très correcte, avec une literie de qualité. Quant au petit déjeuner, il est particulièrement copieux et le personnel de service est attentionné, comme le reste de l’équipe. Très bon séjour :-)
Stayed 1 night in Aug 2022
Response from L'équipe hôtel le Musée on Aug 15, 2022
Toute l'équipe de l’hôtel le musée vous remercie pour votre commentaire. Nous nous réjouissons de savoir que vous avez apprécié votre séjour. Nous espérons vous revoir très bientôt chez nous. L'équipe hôtel le Musée

4/10 Poor

Sylvain

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour a eviter
J etais a rabat en voyage business et l hotel meme si il est bien situe est dans une gamme de prix trop cher pour etre non pour le tourisme et pas assez cher pour offrir les services business. Le staff n est pas du tout adapté pour recevoir des personnes qui viennent pour le travail
Stayed 2 nights in Mar 2022

8/10 Good

ALBERT QUEMAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien pero muy muy caro!!!
Todo ha sido bastante normal pero no así el precio de la estancia. Teniendo en cuenta que el sueldo medio en Marroco no llega a los 250€ al mes...73 € para una noche, para dos personas con desayuno es demasiado caro.
Stayed 1 night in Feb 2021
Response from reservation on Feb 19, 2021
Hola , Lamentamos mucho oír eso. Lamentamos que no haya apreciado su momento. No dudes en contarnos más sobre tu experiencia para que nuestros equipos puedan hacer lo necesario. Atentamente Sra. Quaddach Hanane Reservation & Commercial

8/10 Good

Mourad Salem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenable
Convenable
Stayed 1 night in Nov 2020
Response from hanan on Nov 13, 2020
Bonjour Mr Mourad,merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Quaddach Hanan Réservation & Commercial

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel
Bel hotel. Bon petit dejeuner
Stayed 2 nights in Mar 2020
Response from BELMOUDDEN Oumaima on Mar 21, 2020
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
A 10 minuti dalla stazione. Nuovo e piccolo hotel di fronte al muso di arte moderna. Ottima la colazione. Stanza pulita e bagno abbastanza spazioso
Stayed 2 nights in Dec 2019

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy buena y al tener una excelente ubicación permite conocer la ciudad caminando
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’aspirateur pourrait être passé sur les tapis des chambres.
Stayed 5 nights in Jul 2019

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
hotel bien placé,personnel super sympat,bon petit dejeuner,chambre propre,avec tout confort,je conseil cet hotel
Stayed 3 nights in Apr 2019
Response from BELMOUDDEN Oumaima on Jun 13, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Buena relación calidad/precio.
Stayed 2 nights in Mar 2019
Response from BELMOUDDEN Oumaima on May 3, 2019
Gracias por quedarse en nuestro hotel. Agradecemos sus comentarios!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est très attentionné, les chambres sont propres et confortables, bon petit-déjeuner. La situation géographique est tres bien 30 minutes à pieds des sites touristiques proche du palais Royal et du Tramway. Nous avons apprécié notre sejour, je recommande fortement cet hôtel.
Stayed 2 nights in Mar 2019
Response from BELMOUDDEN Oumaima on Apr 30, 2019
Merci d'avoir séjourné dans notre hotel. Nous apprécions vos commentaires !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel befindet sich in guter und zentraler Lage in der Nähe des Bahnhofs. Die Zimmer sind hell, das Personal freundlich und das Frühstück ordentlich. Etwas harte Matratzen. Empfehlenswert.
Stayed 4 nights in Nov 2018

10/10 Excellent

Amar, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel top, rien à redire
Hôtel bien situé, personnel agréable et aux petits soins, chambres confortables, équipements récents, que demander de plus !
Stayed 2 nights in Jul 2018
Response from hanane on Jul 20, 2018
Nous vous remercions vivement pour ce commentaire positif, on espère de vous retrouver bientôt.

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Lo mejor, la gente del hotel
Se trata de un hotel centrico, nuevo, pero de reducidas dimensiones (habitacion pequena y no tiene ningun servicio como gimnasio, piscina, etc). La gente que trabaja alli de 10 (tofdos!), muy simpaticos y nos ayudaron en todas nuestras dudas desde los recepcionistas, camareros del desayuno y personal de limpieza. Repetiria sin duda, debido a su buena localizacion y seguridad, pues la avenida de mohammed V es constantemente vigilada por policia y ejercito patrullando la calle
Stayed 2 nights in May 2018
Response from HANANE on Jul 20, 2018
Buenos dias ! Estamos felices de escuchar que disfrutó del ambiente y especialmente del personal. Todo el equipo y yo estaríamos encantados de darle la bienvenida de nuevo

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil équipe disponible et agréable établissement bien tenu ouverture petit déjeuner un peu tard lorsque l’on a des rendez vous de travail

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oui! sans hésiter
Très bon choix, propre, bien situé, personnel très attentif et sympathique

10/10 Excellent

alain, marrakech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé pour découvrir la capitale.
Excellent accueil. Hôtel impeccable. Personnel très souriant et efficace. À conseiller
Stayed 2 nights in Feb 2018
Response from Services commercial - Hôte Le Musée on Feb 24, 2018
Cher client, Nous sommes très touchés et très honorés par ce commentaire, et nous vous remercions vivement de l'avoir partagé. La merveilleuse équipe que je dirige et moi-même serons ravis de pouvoir vous faire revivre les sensations lors d'un prochain séjour à L’hôtel Le Musée. A très bientôt je l'espère.