Property grounds

Reviews of Foothills Inn

2.5 out of 5
Foothills Inn
1625 N. LaCrosse Street, Rapid City, SD

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 65 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon, Baker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! I loved the staff, the service and the location. Thank you, Foothills Inn!
Stayed 2 nights in May 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice but very limited breakfast.
Stayed 1 night in May 2024
Response from Management and all the staff on May 16, 2024
Glad you were happy and sorry for the breakfast, we do post every thing from the Butter to the Jimmy Dean Breakfast, sausage, egg and cheese Muffin, We appreciate your business and the time you took to give us a review and a very nice score, hope to see you again.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from Management and all the staff on May 16, 2024
Thank You Allen for that super score, We appreciate your business and hope to see you again.

8/10 Good

Bruce

Traveled with family
Liked: Amenities
This place was quite quaint. Staff were very friendly, rooms were large and clean! Enjoyed our stay!
Stayed 1 night in May 2024
Response from management and all the staff. on May 16, 2024
Thank you Bruce for that great score, glad you were happy and hope to see you again. We do have a wonderful friendly staff. They have been with us for a long time.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I pick hotels based on breakfasts. When we are on the road, we drive 8-12 hours a day, and a free breakfast to start our day gets things off on the right foot. In this case, we stayed here because our other plans fell through and we needed a last-minute option. For a two-star hotel, it met all expectations. There were adequate amenities in the room, and it was adequately clean. Breakfast was a self-serve cereal and breads offering, but you could request a breakfast sandwich, Overall, it is a solid option in this price range.
Stayed 1 night in May 2024
Response from Management and all our Staff on May 13, 2024
Kenneth, Thank You for that Awesome Score and review!We are glad you were pleased! We appreciate your business and hope to see you again.

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area could be bigger and there wasn’t much to eat.
Stayed 1 night in May 2024
Response from Management and all the staff. on May 16, 2024
Thank You Shaun, for that nice score! we appreciate your business and the time you took to give us a review. The breakfast area is small, but in the summer a lot will take their food out to the pool area where we have lots of tables, and bird watching, We do post everything we have on our web page down to the butter, was you offered a Jimmy Dean Sausage egg cheese Muffin, they are pretty good. Fruit is horrible up here in the North, and our storage is small. Sorry!!

8/10 Good

MEI

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from management and all the staff. on May 12, 2024
Thanks MEI for that great score, we appreciate your business, come see us again!

6/10 Okay

Ron

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Management and alll the Staff on May 12, 2024
Thank you Ron for your nice review, We appreciate your business and hope to see you again.

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient and easy drive to Mount Rushmore.
Stayed 1 night in May 2024
Response from Management an all the Staff. on May 9, 2024
Thank you Tamara for your super review!! So glad you were happy!! We thank you for your business and it is really appreciated you chose us. Hope to see you again.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Foothills Inn is warm and friendly. It is comfortable, almost like being at home. The room recliner was a nice touch. Also, it was convenient having the sink and mirror outside the shower/toilet room. We would stay here again.
Stayed 2 nights in May 2024
Response from Management and all the Staff. on May 7, 2024
Thanks David for the super score!!! The owners are Local and Independent and fill as though each guest has come to stay with them. That is called being home. Thank you for your business, and the time you took to write a nice review.

10/10 Excellent

Justina One

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 1 night in Apr 2024
Response from Management and all the staff. on May 3, 2024
Justina, Awesome Score!! We do pride our self in keeping noise out of the Foothills, 1 warning the second we just call the police for eviction with no refund. We have beds to sleep in and be respectful to others. Thanks for taking the time to give us a review and for your business. come stay again.

8/10 Good

Jodi

Liked: Property conditions & facilities
Nice clean older hotel. Great price!
Stayed 1 night in Apr 2024
Response from Management and all the Staff on Apr 28, 2024
Thank you Jodi, we appreciate your business and the time you took to write us a very nice review, hope we see you again.

8/10 Good

Kaitlyn

Stayed 1 night in Apr 2024
Response from Management and all our Staff on May 18, 2024
Thank You Kaitlyn for that great score!! We appreciate your business and Hope to see you soon!

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the parking lot was lit up and it looked safe. The reception area is very clean and neat and the hotel clerk is very professional and nice.
Stayed 1 night in Apr 2024
Response from the management and all the Staff. on Apr 27, 2024
Thank You Debbie, Very nice compliments! We appreciate your business and the time you took to give us a review. Come stay again, we have you all profiled for a quick check in.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful facilities plus friendly and helpful staff!
Stayed 1 night in Apr 2024
Response from Management and all our staff. on Apr 25, 2024
Sheila, Thank you for that great score, we are so glad you were happy. We appreciate your business and the time you took for a sweet note. We will be looking for you on your next trip to Rapid City!! we have you all profiled for easy check in.

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for the price
Stayed 1 night in Apr 2024
Response from PS on Apr 15, 2024
Thank You Christopher, we appreciate your business and the super score. come stay again.

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from PS on Apr 15, 2024
Great Score Kimberly, Thank You!! and for your business we appreciate it ...Come stay again.

10/10 Excellent

daniel e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from management and all the staff. on Apr 10, 2024
Daniel, Thank you for that super score, we really are glad you were happy ... We appreciate your business so we hope to see you again. We Have you in our system. Give us a call.

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty darn perfect except maybe more options for breakfast and having the tv blaring at the breakfast area with no way to mute it.
Stayed 1 night in Apr 2024
Response from management and all the staff on Apr 5, 2024
Thank you Lara, that is a super score!! We appreciate your business and the input on the TV and Breakfast. Was you offered the Jimmy Dean Breakfast sausage egg cheese sandwich? Fruit is very hard to keep because of our limited space.That is why most of our cereal has bits of fruit. So sorry, but thank you for staying with us and that /great review........come see us again.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good for my needs
Stayed 1 night in Mar 2024
Response from Management and all the staff on Mar 31, 2024
Thank You Scott, we appreciate your business and the super score. come stay again.

8/10 Good

Mindy

Traveled with group
Room was ok with microwave mini fridge and coffee
Stayed 4 nights in Mar 2024
Response from management and all the staff on Mar 31, 2024
Thank You Mindy, we appreciate the time you took to give us a review, and of course your business..... hope to see you again ......Great score!!

10/10 Excellent

Mike

Stayed 1 night in Mar 2024
Response from management and all our staff. on Mar 21, 2024
Mike, Thank You for your business and that great review!! We hope to see you again. So Glad you were happy, We do have a great team on Staff. They really care about our Guest!!!!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management and all the staff on Mar 19, 2024
Thank you Pamela, that is a great review. Please come see us again. We appreciate your business and the time you took to write a review.

10/10 Excellent

Christine, La Porte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Mar 3, 2024
Thank you, Christine, for the kind review. We hope you enjoyed your stay with us and hope to see you again in the future!

8/10 Good

Chad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay as usual
Stayed 3 nights in Feb 2024
Response from Kati on Feb 26, 2024
Thank you, Chad, for taking the time to leave a great review! We are glad you enjoyed your stay with us!

8/10 Good

Nicole

It was a nice, clean hotel. Didn’t eat continental breakfast so don’t know about that. But it looked very basic- coffee, oj, cereal, bagels. We thought it was strange when we got in at night they would have the door dead bolted so they had to let us in, but it was during the stock show so that could be why. Just for safety.
Stayed 2 nights in Feb 2024
Response from Kati on Feb 5, 2024
Thank you, Nicole, for the great review! We do lock all of our doors by 10:00pm, so everyone does have to ring the doorbell at the front door and come in. That ensures not only the guest safety as well as our staff's safety. We aim to have a safe location for our guests to get a quiet night's rest! We hope you will stay with us again!

10/10 Excellent

Clay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kati on Feb 5, 2024
Thank you, Clay, we enjoyed having you and hope you will stay with us again!!

8/10 Good

Clay

Stayed 2 nights in Jan 2024
Response from Kati on Feb 5, 2024
Thank you, Clay, for the kind review! We are glad you enjoyed your stay with us, please, come back and stay with us again!

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude not professional and some worst people how they handled situatioons it was crazy
Stayed 1 night in Jan 2024
Response from Connie Uhre on Jan 31, 2024
I am so sorry for your experience but some how Expedia made a reservation at the Grand Gateway and they sent you to the Foothills Inn. then you wanted to stay in a room for 2 nights when only paying for one night because you checked in past are system close. Plus we do not allow locals to rent rooms. and we do not match rates. we have policy and the staff tries very hard to maintain police.Maybe try the next time to read Hotel policies before just clicking BOOK. Sorry for your problems. We do not rent walk ins after midnight and doors are locked. We have a lot of reviews scores that are 8-10.. and are very happy with our security policies.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kati on Jan 14, 2024
Thank you, Jason, for your kind review! We are glad you enjoyed staying with us and hope you'll stay again in the future!

2/10 Terrible

Monet

Stayed 1 night in Jan 2024
Response from management and all the staff. on Mar 2, 2024
Monet, sorry for your Issues, wish we knew what they were, always call front desk and they are more than willing to assist you in any of your needs. If it had to do with our policies, we always send out your confirmation letter with all policies listed, but you do have to read them, plus they are usually listed on all web On line travel agents, plus our official web page.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll stay again, definitely
Nice quiet place to stay. Like the security measures they take to ensure safety. Staff is friendly
Stayed 1 night in Dec 2023
Response from Kati on Feb 5, 2024
Thank you, Edward, for the fantastic review! We do love our staff. We aim to ensure all of our guests and staff feel safe with us! Please, come back and stay with us again, we enjoyed having you!

6/10 Okay

Aurimas

Breakfast almost non existent
Stayed 1 night in Dec 2023
Response from Kati on Dec 31, 2023
We are sorry you did not enjoy our continental breakfast, we list everything we offer. From the Jimmy Dean breakfast croissant sandwich that is available at the front desk to the peanut butter, jelly, and butter. We do, however, hope everything else was enjoyable during your stay!

10/10 Excellent

Sharla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very kind, they made you feel comfortable and welcomed and the price wasn't too high, except the deposit they put on hold is a little high other than that very clean and quiet.
Stayed 1 night in Dec 2023
Response from Kati on Dec 23, 2023
Thank you, Sharla, for staying with us, we liked having you! Thank you for leaving a kind review. We hope you will stay with us again!

10/10 Excellent

Janelle

Stayed 3 nights in Dec 2023
Response from Kati on Dec 23, 2023
Thank you, Janelle for leaving a kind review. We are glad you enjoyed your stay, we hope you'll stay with us again!

10/10 Excellent

David

Very clean, spacious room, friendly staff, quiet. Close to lots of things in Rapid City.
Stayed 1 night in Dec 2023
Response from Kati on Dec 17, 2023
Thank you, David, for taking the time to leave a spectacular review! We appreciate you staying with us and look forward to your business again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent.
Stayed 1 night in Dec 2023
Response from Kati on Dec 15, 2023
Thank you, James! We appreciate you taking the time to give us a review, we are happy you enjoyed your stay with us!! Come back again!

2/10 Terrible

Lakota

Stayed 1 night in Nov 2023
Response from Kati on Dec 15, 2023
Thank you for taking the time to review.

2/10 Terrible

Derk

Traveled with group
Additional hidden fees and dirty
Upon check-In was advised that due to booking on Hotels.com there would be an additional $10 charge. Reservation was made for three adults and one child with 2 queen beds. Was advised that due to “the additional person” there would also be an additional $12 charge.
Stayed 1 night in Nov 2023
Response from management and all the staff. on Nov 20, 2023
Derk, Sorry for your disappointment, Our rates are quoted for 2 adults. there are only 2 online travel agents, Expedia and Bookings and of course Book Direct. all others gather there information from these 2 sites depending who they are affiliated with. and many agents are from other countries and do not understand even what a hide a bed is or a Roll a way. Sorry again.

8/10 Good

Ken

Stayed 1 night in May 2023
Response from management and all the staff on Nov 17, 2023
Thank You Ken!!! Great Score the staff will love it!!We appreciate your business and the nice review, come stay again.

10/10 Excellent

connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy, quiet and very clean and friendly. We felt very safe. It easy to find just off I-90
Stayed 1 night in Nov 2023
Response from management and all the Staff on Nov 11, 2023
Wow Connie, that is a super score, we have so many nice comments on our Hotel and Staff... we love it!!!! Thank you for your business and the time you took to write those comments, come stay again.. When we get a very bad review we think to our selves what is wrong. do they just like to write bad reviews? They never called front desk so we could help them?

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
An older property, but a favorite....
Stayed 1 night in Nov 2023
Response from Pam on Nov 9, 2023
Ellen thank you for staying with us, We hope to see you again soon and Thank you for taking the time to write a review.

10/10 Excellent

Esther

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its ok quiet
Stayed 1 night in Oct 2023
Response from Pam on Nov 9, 2023
Esther thank you for the great score, we would love to have you come and stay with us again?.. Have a wonderful day

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 4 nights in Oct 2023
Response from Pam on Nov 9, 2023
Mary hopefully we can do something to bring that score up. If you are in the area gives us a call direct. We will do our best to make your stay more pleasant. Thank you.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from management and all our great Staff. on Oct 30, 2023
Great Score Lori, Thank You!! and for your business we appreciate it ...Come stay again.

10/10 Excellent

Deborah E.

Traveled with group
Stayed 4 nights in Oct 2023
Response from Kati on Oct 30, 2023
Thank you, for your positive review! We hope if you come back you will stay again, we loved having you!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from management on Oct 25, 2023
Thank You Gerald! Super Score and we really appreciate it and your business, we hope to see you again.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, good hotel
Great little hotel. Wondering price. Basic breakfast, but good. Would stay here again.
Stayed 1 night in Oct 2023
Response from Management and all the Staff on Oct 25, 2023
Thank You Judy. For that super score, so glad you were happy. WE appreciate your nice words. We appreciate your business and come stay again.

6/10 Okay

Kari

Traveled with partner
It was good service without a smile. The lady definitely made it seem like she would have rather be doing anything else but working. Also had a bad experience at the Perkins restaurant which is one of the reasons we stayed at the hotel because on the internet it stated the restaurant was real close by. I wouldn’t be bragging about being near this restaurant..
Stayed 1 night in Oct 2023
Response from Pam on Nov 9, 2023
Kari we are so very sorry. If I had known you were going to Perkins we would have recommended the Millstone. Perkins has always been a personal favorite of mine, However this year we've had an extremely large amount of complaints.We have contacted there corporate office. hopefully that will help the situation. Thank you for your review

8/10 Good

Nikee

Good
Stayed 1 night in Oct 2023
Response from PS on Oct 23, 2023
Thank You Nikee for staying at the Foothills Inn and for taking the time to post a review. We hope to see you again in the future.