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Reviews of Best Western Plus Hotel Rzeszow City Center

3 out of 5
Best Western Plus Hotel Rzeszow City Center
ul. Langiewicza 29B, Rzeszow, Subcarpathia

Reviews

8.2

Very Good

Rating 10 - Excellent. 30 out of 89 reviews" "
Rating 8 - Good. 40 out of 89 reviews" "
Rating 6 - Okay. 15 out of 89 reviews" "
Rating 4 - Poor. 3 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

iryna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new place to stay. highly recommend for business travelers.
Stayed 4 nights in Feb 2024
Response from Front Office Manager on Feb 21, 2024
Thank you for your stay and the opinion you have left. We hope to welcome you againBest regards

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to center of town and large shopping malls. Newly renovated rooms. Very comfortable. Only issue was poor internet connectivity but hotel is seeking a new provider. Enjoyed my stay and would not hesitate to return.
Stayed 2 nights in Jun 2023
Response from Front Office Manager on Apr 15, 2024
Thank you for your stay and the opinion you have left. We hope to welcome you again

8/10 Good

marvin wertentheil

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Front Office Manager on Apr 15, 2024
Thank you for your stay. Welcome again

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Response from Front Office Manager on Apr 15, 2024
Thank you for your stayWe hope to welcome you again

8/10 Good

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Hetman is in the middle of renovation…dust everywhere because there’s no screening and noise from drilling concrete all day long. The corridor lighting is very dim and although hopefully the hotel will be good when renovation is complete, it’s no place to stay at the moment.

2/10 Terrible

J.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest review - Oct 11-15 2022 Canadian traveller, travels a lot since a child - hostels to 5 star. Lived and worked in Italy. Owns a Airbnb. Pros - computer down for check in - offered a drink as I waited, restaurant on site. Cons - construction - interior and exterior ongoing “all day!” Not noted with Expedia. Not clean, dirty and dark. Think Soviet style hotel. Not 24/7 reception. Waited 20 minutes locked out of hotel lobby because hotel reception was sleeping in another room and not at front desk. Imagine if a person needed an ambulance at the hotel. Unsupportive hotel management. Suggestions/areas of improvement - Not a 3.5 star hotel closer to 1-2 star hotel. Hotel staff and management that do their best to help the guest have a great stay. I stayed at B&B Hotel Centrum and Hotel Metropolitan here in the same city. Both 4 star. Do yourself a favour and spend a little more to get a decent stay. Bonne Voyage!
Stayed 4 nights in Oct 2022

8/10 Good

Mariia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Colin

Liked: Staff & service
Location is around 15 minutes walk from the main market square and its 5 minutes walk from a beautiful park called Ogorod Miejki It’s an older hotel but fine It could do with a refurbishment Kindly let me check out late for free at 13.00 It’s down a dark street which means it’s quiet at night £2-3 taxi from the square Basic No luxuries Acceptable but nothing special
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and friendly staff!
Stayed 2 nights in Jul 2021

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel, everything w
Stayed 1 night in Jul 2020

8/10 Good

hanna

Stayed 8 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Tatu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for the night!
I had a brief stay while driving through the area. Quiet and nice parking, easy to find and reach, polite staff. Room was tidy, but bed was smallish for a big guy. Would definitely return if similar terms are available in the future (especially, with bigger bed).
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Did like: Friendyl people & Resteraunt. Did not like: Bed too low, difficult to get out of, no hot water in bathroom sink, no soap holder in shower, you to hold on to a round guarter sive of sosp while trying to shower. Because of the low bed, my knee is hurting. Becaus os this, I will not stay there again.
Stayed 5 nights in Mar 2019

8/10 Good

Bozena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from KB on Aug 3, 2018
Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!

8/10 Good

Mojo, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Choice
Enjoyed greatly. Especially with the half bath along with the full bath.
Stayed 4 nights in Sep 2017

8/10 Good

Robert, Arlington, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Days at Hetman
Spouse and I stayed because it was the cheapest rate at the time of booking. Location is decent, 20 min walk into the city. Our room gave us the impression of an up scale hostel. 3 nights at $120 is a bit expensive for the area, we did a price check and found the rates to be cheaper for boutique hotels in the area if you were to book the night before, andprobably few days before. Staff is friendly speaking both English for me and Polish (spouse). Plenty of parking for customers, spots are tight but plentiful and hotel has outside security cameras for safety. Entrance lobby, elevator, floor hallways and breakfast/restaurant are incredible clean. I thought it was the 2 twin bed but we ended in a 3 twin bedroom that was very small. No fridge is a bummer. Bathroom was clean, some shelf and closet space, beds were comfortable, NO AC, Windows did open, Wi-Fi has poor reception from corner section on the 4th floor. Breakfast was included and the spread was very tasty. Salads, cold cut meats, cheeses, juices, Polish soup and hot plates that are similar to a sausage (probably rotating items) and one made to order that is offered via sign. We would stay again if we had to but the location via Galeria Grafica or Galeria Rzeszow would be more ideal for 5-10-20 PLN more. Booking ahead of time a cancelable rate then booking last minute via bookings or hotels may offer cheaper rate to save. Won't book a prepaid rate ever again.

8/10 Good

Michael, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking and 24hour front desk was great for our late arrival

10/10 Excellent

Not Provided, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resplendent Rzeszow
Use google maps, not Apple maps to find the hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in beautiful Rzeszów
Clean room, very helpful staff, great breakfast, fast internet.

10/10 Excellent

Michael, Stroud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
No complaints whatsoever - I hope to come back. Very clean, very very quiet at night despite being surrounded by blocks of flats, excellent staff, only a short walk into the town centre, very nice outside area for drinks and relaxing. Room was excellent, with a very good WC/bathroom, big breakfast selection, fantastic value.

4/10 Poor

David, England

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service
The receptionist was terrible. She couldn't speak English properly and she pretended that she could. She didn't even know what "half past" meant. Also, she was very unhelpful and she lied. Plus she made me pay extra for the hotel room because on the credit card machine she charged me in pounds with a very bad exchange rate (at least 5% worse than the real rate on the day). In Poland many machines give you an option of paying using their exchange rate or your credit card provider's exchange rate. You should always go with your credit card provider's exchange rate. This woman didn't even give me the option, even after I had explained. The room was basic, the carpets in the hotel are very dirty. The service is abysmal and I would rather pay more to someone honest at a different hotel than go to this one to be charged the compulsory extra and be given bad service. I could have easily missed my flight if I had trusted her. She didn't even use the internet properly to find out bus times to the airport. So I ended up deciding if I trust this woman I might not get back to England for Christmas, so I got a taxi to the airport instead. Seriously appalling service.

8/10 Good

Peter, New Jersey

Liked: Cleanliness, property conditions & facilities, room comfort
Good for the money
The hotel is a little removed from the center of town but its good value for the money. My room was spacious comfortable and clean. The included breakfast was good and the hotel restaurant was also not a bad choice for dinner on a cold night. The staff was nice and friendly. The only problem was their lack of knowledge of local transportation to help me with my travels in the Rzeszow region.

6/10 Okay

Sandy, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good price
The staff was exceedingly friendly. The hotel was spotlessly clean. Breakfast was mediocre. Location was fine. The hotel would be good in the winter. The room was toasty warm. We opened windows and heard loud music being played nearby. The beds were very very soft. Wood stay again in the cold months. Good free parking .

10/10 Excellent

Janusz Zaremba, Port Angeles, Wa USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. We loved everything about the location, service and we will definitely stay there again.

8/10 Good

Yaroslaw Tymchyshyn

Liked: Cleanliness, property conditions & facilities, room comfort
The only problem was that having booked a wake up call, it did not materalise. The room, cleanliness and food were very good, however it was more than I anticipated in distance from the Railway station.

8/10 Good

Degenhardt, APO, AE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
I found the hotel service to be very friendly and over all it was a good experience.

4/10 Poor

Katarina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Aldrig mer
Hotell är under renovering. Wifi fungerar bara ibland. Kalt på rummet. Hårda sängar. Ingen vattenkokare eller kylskåp på rummet. Liten tv så man knappt kan se bilden. Inget tryck i kranen för varm vatten. Lyhört mella rummen.
Stayed 7 nights in Nov 2022

10/10 Excellent

ken

Stayed 1 night in Nov 2022

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastyczna obsługa, miła i życzliwa, wspaniałe śniadanie
Stayed 1 night in Sep 2022

10/10 Excellent

Ivanna

Stayed 1 night in Jul 2022

10/10 Excellent

Radoslaw

Stayed 1 night in Jul 2022

10/10 Excellent

Oleh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short or long term stay in a good price.
P/Q value.
Stayed 1 night in Oct 2021

8/10 Good

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
alles gut
Stayed 1 night in Oct 2021

8/10 Good

Jacek

Liked: Cleanliness, staff & service
Polecam
Fajny hotel w fajnej lokalizacji z fajną obsługą. Jedynie do zarzucenia - nieprzyjemny zapach w pokoju.
Stayed 2 nights in Jul 2020
Response from KB on Aug 4, 2020
Dziękujemy za pobyt oraz pozostawioną opinię. Zapraszamy ponownie.

8/10 Good

Piotr

Liked: Staff & service
Stayed 4 nights in Jul 2020
Response from KB on Jul 15, 2020
Dziękujemy za pobyt i zapraszamy ponownie.

8/10 Good

marek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
w porządku. Można poszerzyć wyposażenie pokoi.
Stayed 3 nights in Jun 2020
Response from KB on Jul 8, 2020
Witam, dziękujemy za pobyt i pozostawioną opinię. Pozdrawiamy

10/10 Excellent

Vladyslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Czyste pokoje, pyszne śniadania, miła obsługa na restauracji i recepcji. 10 z 10 ;)
Stayed 1 night in Jul 2019
Response from KB on Aug 5, 2019
Dziękujemy za pobyt i pozostawiona opinię. Cieszymy się że był on udany. Zapraszamy ponownie.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pobyt był super czysto cicho przyjemnie oprócz Pani recepcjoniski którą była jakaś nerwowa i mało uprzejma ale każdy ma zły dzień ja TO rozumiem dziękuję za super pobyt
Stayed 1 night in Jun 2019
Response from KB on Aug 5, 2019
Dziękujemy za pobyt i pozostawiona opinię. Zapraszamy ponownie.

6/10 Okay

ADAM

Liked: Cleanliness, staff & service
Jena doba. Nie wiecej
Pokoje bez pomysłu. Nie do pracy,nie do spotkań. Wszystko na niezbędnym minimum. Śniadanie bardzo dobre.
Stayed 1 night in Dec 2018

8/10 Good

Karolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Było ok
Hotel wymaga już odświeżenia, może małego remontu. Lokalizacja nie jest zła, blisko do knajp i restauracji. Dość dobry punkt, by ruszyć na spotkania.
Stayed 2 nights in Nov 2018
Response from KB on Nov 21, 2018
Dziękujemy za pobyt oraz pozostawioną opinię. Zapraszamy ponownie.

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Відрядження
Гарний ресторан та великий сніданок, персонал уважний, є парковка.
Stayed 1 night in Sep 2018

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from KB on Sep 14, 2018
Dziękujemy za pobyt w Hotelu Hetman oraz ocenę tego pobytu. Zapraszamy ponownie.

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from KB on Aug 3, 2018
Dziękujemy za wybranie naszego hotelu. Dziękujemy za Państwa opinię!

10/10 Excellent

baruh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Response from KB on May 17, 2018
Thank you for a stay and opinion. Welcome again.

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
za tą cenę wszystko ok
Stayed 2 nights in Aug 2017
Dziękujemy za pobyt i cieszymy się że był on udany. Zapraszamy ponownie!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort