2 bars/lounges, rooftop bar
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Reviews of Hotel Kilbourne

2.5 out of 5
Hotel Kilbourne
223 West Water Street, Sandusky, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 491 reviews" "
Rating 8 - Good. 100 out of 491 reviews" "
Rating 6 - Okay. 34 out of 491 reviews" "
Rating 4 - Poor. 8 out of 491 reviews" "
Rating 2 - Terrible. 8 out of 491 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel. Can’t wait to go back. Beautiful decor.
Stayed 1 night in May 2024
Response from Megan on May 20, 2024
Thank yours much for staying with us and your feedback. We look forward to hosting your future stays.

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel in Sandusky. Will definitely be back.
Stayed 1 night in Apr 2024
Response from Megan on Apr 24, 2024
Thank you for your feedback and for staying with us. We look forward to hosting your future stays with us.

10/10 Excellent

JAMES

Stayed 1 night in Apr 2024
Response from Megan on May 9, 2024
Thank you so much for your feedback. We look forward to hosting your future stays.

8/10 Good

Elana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice. The room had the most squeaky mattress I ever slept on. Instead of heap of plush towels in the chain hotel, we got only 2 bath- and 1 hand towel, and some of them had frayed hems, so we had to go and ask for more towels. The hotel does not have designated parking, it’s free city parking in downtown Sandusky.
Stayed 2 nights in Apr 2024
Response from Megan on Apr 10, 2024
Thank you for your feedback and for staying with us. We look forward to hosting your future stays with us.

4/10 Poor

Jackie

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Megan on Apr 10, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people and excellent service.
Stayed 2 nights in Feb 2024
Response from Megan on Apr 10, 2024
Thank you so much for your feedback. We look forward to your future stays with us!

6/10 Okay

Vimarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan on Mar 30, 2024
Thank you for your feedback. We look forward to hosting your future stays with us.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, beautiful room. Would stay again!
Stayed 1 night in Mar 2024
Response from Megan on Mar 28, 2024
Thank you for your feedback. We look forward to hosting your future stays with us.Have a fabulous day!

10/10 Excellent

Lynette

Traveled with family
Liked: Amenities
Super nice room, extremely clean, staff were amazing. Only issue was the loud bar music until about 12:45am. We had Room 24 with the 2 king beds.
Stayed 1 night in Mar 2024
Response from Megan on Mar 27, 2024
Thank you for your feedback. We look forward to hosting your future stays.Have a fabulous day.

10/10 Excellent

christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and interesting area
Stayed 1 night in Mar 2024
Response from Megan on Mar 27, 2024
Thank you for your feedback. We look forward to hosting your future stays.Have a fabulous day.

10/10 Excellent

Tracy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan on Mar 20, 2024
Thank you for your feedback. We look forward to hosting your future stays with us.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan on Mar 13, 2024
Thank you for your feedback. We look forward to hosting your future stays with us. Have a fabulous day!

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great little place to stay, very hip and cool vibe throughout! Oh Taco is amazing as well, highly reccomend!
Stayed 2 nights in Mar 2024
Response from Megan on Mar 11, 2024
Thank you so much for your feedback. We look forward to hosting your future stays with us. Have a fabulous day!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Megan on Mar 4, 2024
Thank you for your feedback. We look forward to hosting your future stays.Have a fabulous day!

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
The negative: My gf and I stayed in the room that was inconveniently located right above Oh Taco on a Saturday night. The music was loud and the earplugs they provide in the room (for obvious reason) did NOT help. I ended up having to go down at 1am to ask when they're closing. Otherwise, the room was nice and the location is great.
Stayed 1 night in Feb 2024
Response from Megan on Feb 26, 2024
Thank you for your feedback. We look forward to hosting your future says with us.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Megan on Feb 24, 2024
Thank you for your feedback. So glad that you enjoyed your stay. We look forward to hosting you again.Have a fantastic day.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with a fantastic view of the lake. It was a little cold outside to walk around, but it looked like it was a nice place to be. Oh Taco was delicious.
Stayed 2 nights in Feb 2024
Response from Megan on Feb 19, 2024
Thank you for your feedback. So glad that you enjoyed your stay. We look forward to hosting your next stay.

8/10 Good

Corey

Stayed 2 nights in Feb 2024
Response from Megan on Feb 14, 2024
Thank you for your feedback.We look forward. We look forward to your future stays with us.

6/10 Okay

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy
Stayed 2 nights in Feb 2024
Response from Megan on Feb 12, 2024
Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

SHARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swanky Vibe
Swanky, beautiful lake view room. Pictures online do not do it justice. Quiet. Romantic. Lovely Molton Brown bath products! Downtown Sandusky is great.
Stayed 1 night in Feb 2024
Response from Megan on Feb 14, 2024
Thank you for your feedback. Glad the you enjoyed your stay. We look forward to hosting your future stays.Have a fabulous day.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Megan on Feb 9, 2024
Thank you for your positive feedback. We look forward to your future stays with us.Have a fabulous day!

10/10 Excellent

Abigail

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the desk was very kind and made you feel extremely welcome. He was very informative and helpful too!! The room itself was luxurious and relaxing. Never stayed anywhere that the bed was so heavenly!!! Can’t wait for another chance to stay!! Honestly, there isn’t enough room to rave enough about such a wonderful place to stay!
Stayed 1 night in Jan 2024
Response from Megan on Jan 21, 2024
Thank you for your feedback, it's truly appreciated.We look forward to hosting your future stays with us.Have a fabulous day.

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, unique rooms. It was very cozy!
Stayed 1 night in Jan 2024
Response from Megan on Jan 21, 2024
Thank you for your feedback and staying with us. We look forward to hosting your future stays.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Megan on Jan 21, 2024
Thank you for your feedback and for staying with us. We look forward to hosting your future stays.

8/10 Good

Wesley

Stayed 1 night in Jan 2024
Response from Megan on Feb 9, 2024
Thank you for your feedback. We look forward to hosting your future stays with us.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Megan on Jan 9, 2024
Thank you for your feedback and for staying with us. We look forward to hosting your future stays.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Megan on Dec 18, 2023
Than you for your feedback and for staying with us. We look forward to hosting your future stays.

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Megan on Dec 8, 2023
Thank you for your feedback and for staying with us. We look forward to hosting your next stay.

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Great time. We will be back.
Stayed 1 night in Dec 2023
Response from Megan on Dec 6, 2023
Thank you for your feedback. Glad that you had a great stay. We look forward to hosting your stay again soon.

10/10 Excellent

Jude Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Megan on Nov 27, 2023
Thank you for your feedback! We appreciate it and hope to host your next stay soon.Happy Holidays.

10/10 Excellent

Linden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in this very cool boutique hotel! Restaurant in hotel was also awesome!
Stayed 3 nights in Oct 2023
Response from Megan on Oct 31, 2023
Thank you for your feedback and for staying with us. We look forward to hosting your future stays with us.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay at the Hotel Kilborne!
Stayed 2 nights in Oct 2023
Response from Megan on Oct 30, 2023
Thank you for your feedback and for staying with us. We look forward to hosting your future stays.Have a fantastic day!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Downtown Sandusky
Second time staying here. Nice little boutique hotel in a great location.
Stayed 1 night in Oct 2023
Response from Megan on Oct 30, 2023
Thank you for your feedback and for staying with us. We look forward to your future stays with us.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here. Every room is unique and different. The decor and decorations are amazing. We talked about decorating our house like one of the rooms. They also have a rooftop bar that overlooks the lake.
Stayed 1 night in Oct 2023
Response from Megan on Oct 30, 2023
Thank you for your feedback and for staying with us. We look forward to your future stays with us.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
What a great find. We were on our way home from a two week road trip and Sandusky happened to be within our driving distance home. Hotel Kilbourne is a great boutique hotel with everything you may need. Great food, great bars, fabulous service and each room is an artistic find. You can see the attention to detail in every space. If you’re in the area, it’s a great place for couples or friends.
Stayed 1 night in Oct 2023
Response from Megan on Oct 25, 2023
Thank you for your wonderful feedback and for staying with us. We look forward to your future stays.Have a fabulous day!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Megan on Oct 25, 2023
Thank you for your feedback and for staying with us. We look forward to your future stays.Have a fantastic day.

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Megan on Oct 25, 2023
Thank you for your feedback and for staying with us. We look forward to your future stays with us.Have a fantastic day.

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find!
This place was incredible from the moment we walked through the doors we were greeted by the desk clerk and our rooms were simply amazing! Cant say enough good things about this little gem of a hotel! P.S. The beds were simply dreamy!
Stayed 2 nights in Oct 2023
Response from Megan on Oct 22, 2023
Thank you so much for your feedback. Glad that you had an amazing stay. We look forward to your return.Have a fantastic day!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Megan on Oct 17, 2023
Thank you for your feedback and for choosing bus to stay with. We look forward to your return.Have a fantastic day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older facility but well-maintained. The big attraction is location downtown within walking distance. Public parking across the street.
Stayed 1 night in Oct 2023
Response from Megan on Oct 16, 2023
Thank you for your feedback. So glad that you enjoyed your stay with us. We look forward to your return.Have a fantastic day!

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Megan on Oct 9, 2023
Thank you for your feedback. It was a pleasure to host your stay.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Megan on Oct 22, 2023
Thank you for your feedback. We look forward to your future stay.

10/10 Excellent

George

Stayed 1 night in Sep 2023
Response from Megan on Oct 22, 2023
Thank you, George. We appreciate the feedback and look forward to your future stays with us.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the unique room decorations. Disappointed that there wasn’t coffee available, just expresso. Not everyone likes expresso. We enjoyed the Taco restaurant.
Stayed 1 night in Sep 2023
Response from Megan on Oct 1, 2023
Good morning, James,We appreciate your feedback and look forward to hosting your stay with us in the future.Thank you!

10/10 Excellent

Linda

Traveled with partner
Excellent location and nice rooms! Always enjoy staying there!
Stayed 1 night in Sep 2023
Response from Megan on Sep 24, 2023
Thank you for your feedback. We look forward to your future stays with us.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake Erie get a way
Eclectic hotel in restored building on lake Erie waterfront. Very arty, friendly. Surgically clean. Latin restaurant and roof top bar with great views of lake, islands. Area has boutiques, restaurants within walking distance. Fun time.
View from bar.
Stayed 1 night in Sep 2023
Response from Megan on Sep 22, 2023
Thank you, Joseph. So happy that you had such an amazing stay. We look forward to your return.Have a fabulous day.

10/10 Excellent

David

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Megan on Sep 20, 2023
Thank you for your feedback, David. We appreciate it and look forward to your next stay.

2/10 Terrible

James

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Check in took over twenty minutes. Wouldn't let us use the luggage cart. The $75 refundable pet deposit I advertised on all platforms is a non refundable pet deposit in their eyes. Room was very damp and musky. Smallest hotel room I've ever been in It is very sad because the location is amazing with so many dining and entertainment options. Will be visiting Sandusky again but won't be staying at this hotel
Stayed 1 night in Sep 2023

8/10 Good

Falon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awesome and shower amazing !! Nice to be so close to bars and can walk to ferry and back to hotel and didn’t have to drink and drive :)
Stayed 1 night in Sep 2023
Response from Megan on Sep 13, 2023
Thank you, Salon. So happy to hear that you enjoyed yourself.We look forward to your future stays with us.