Exterior

Reviews of Microtel Inn & Suites by Wyndham Searcy

2 out of 5
Microtel Inn & Suites by Wyndham Searcy
3668 Ferren Trail, Searcy, AR

Reviews

8.4

Very Good

Rating 10 - Excellent. 434 out of 876 reviews" "
Rating 8 - Good. 266 out of 876 reviews" "
Rating 6 - Okay. 114 out of 876 reviews" "
Rating 4 - Poor. 30 out of 876 reviews" "
Rating 2 - Terrible. 32 out of 876 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like was jacking up the price per night due to graduation. The reason I booked this hotel was due to the reasonable rate was within my budget.
Stayed 3 nights in May 2024
Response from Mark on May 10, 2024
Thank you for your comments. We are the best deal in Searcy, I believe, even when demand has the rates higher. You could use Wyndham rewards points to get discounts and perks. If you are not signed up, let us know and we can get you enrolled with only an email address. Thank you again for your stay and we hope to see you again soon.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Mark on May 11, 2024
Thank you for your review rating. Come back and see us again soon.

2/10 Terrible

Payton

Stayed 1 night in Apr 2024

8/10 Good

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is basic but clean. The service was professional and friendly. The breakfast is extremely basic.
Stayed 2 nights in Apr 2024
Response from Mark B on May 11, 2024
Thank you for your comments. We are constantly trying to improve our breakfast selection. Our new sausage links are quite popular, and we have improved the way we prepare our scrambled eggs. If there are ever any specific things you would like to see changed on our breakfast offering, do let us know.

10/10 Excellent

Hutch

Traveled with family
Liked: Amenities
👍
Stayed 1 night in Apr 2024
Response from Mark B on May 11, 2024
Thanks for your good rating. We look forward to your next visit.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I arrives everything was as advertised. Hag a great stay
Stayed 2 nights in Apr 2024
Response from mark B. on May 11, 2024
Thank you so much for your excellent rating and nice comments. These do get noticed and matter greatly to future travelers. Come back and stay with us again when you can.

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Clean and the staff was very nice.
Stayed 2 nights in Apr 2024
Response from Mark B. on May 11, 2024
Thank you for your nice rating and kind words. We are always trying to improve our service and so much appreciate the feedback. Come back and stay again when you can.

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Mark on Apr 4, 2024
Thank you for your comments. Come back and stay again when you can.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place to stay. Very nice.
Stayed 1 night in Mar 2024
Response from Mark on Mar 21, 2024
Thank you for your comments. We look forward to serving you in the future.

2/10 Terrible

jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Owner is very rude
Stayed 2 nights in Mar 2024

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Road leading into lot is under construction. No smoking rooms despite property listing non-smoking and no designation leading one to believe there are smoking rooms. Room smelled of urine. Asked for refund considering multiple disappointments, no refund and didn't actually check me out until next day despite leaving ten minutes after checking in. Was told advertising and double billing were on Expedia and to take it up with them, multiple other establishments have told me they were sorry for the slow check in, but they want to make sure the billing is right as it is prepaid through Expedia and they don't want to double bill me...
Stayed 1 night in Mar 2024
Response from JB on Mar 7, 2024
The road leading to the hotel has not one iota of construction. None. And pardon us for not allowing smokers to foul the air in our rooms. It's your responsibility to make sure the hotel you reserve has accommodation for your bad habit. At no place on the Expedia website does it imply that we have smoking rooms. We make extra sure that there are no misunderstandings about our policy by including the wording "no-smoking" on each and every single one of our rooms. That way, there is no confusion when we have to toss somebody out for trying to smoke inside one of our rooms.

6/10 Okay

K

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Harley

Traveled with partner
Liked: Amenities
Very clean and friendly staff!
Stayed 1 night in Mar 2024
Response from Mark on Mar 21, 2024
Thank you for your comments. Come back and see us soon!

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
The staff were very friendly and made us feel welcome. The hotel was clean and quiet. The bed was really comfortable. Will stay again when traveling in the area.
Stayed 1 night in Feb 2024
Response from Mark on Mar 21, 2024
Thank you for your comments. We always try to be the best deal in Searcy for the money. And now that we have renovated everything, we're going to be even better. The place is all new again.

10/10 Excellent

JOHN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Leon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Grace, Paris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Chancey

Stayed 1 night in Jan 2024
Response from Mark B on May 11, 2024
Thank you for your rating. It looks like we have room for improvement. We have done a complete remodel since your last stay. New everything in the rooms. Come back again when you are in Searcy and give us another try. We think you'll be pleased.

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and clean place great stay
Stayed 2 nights in Jan 2024
Response from Mark B on Mar 21, 2024
Thank you for your comment. We look forward to you staying with us again when you visit Searcy.

10/10 Excellent

Teresa

Stayed 2 nights in Jan 2024

6/10 Okay

David

Disliked: Amenities
Overpriced for such a small room. Breakfast was pretty weak too.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight review
Always a comfortable stay. Doing some remodeling at time of stay. Will continue plan travel around Microtel.
Stayed 1 night in Dec 2023

2/10 Terrible

autumn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again beware
Bathroom was dirty, dog food in room, sink linked, toilet was stopped up, was woke up at 7 am at hammering in room above us.
Stayed 1 night in Dec 2023

6/10 Okay

Melissa

Stayed 2 nights in Dec 2023

10/10 Excellent

Hunter

Stayed 2 nights in Nov 2023

10/10 Excellent

Randy

Business traveler
Liked: Staff & service, property conditions & facilities
Good place to stay was clean no electricity by the bed to plug in alarm clock or anything else
Stayed 1 night in Nov 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

KADIM

Liked: Cleanliness, staff & service
Area is very poor, Not very friendly environment. Outside of the hotel. Treated differently in the area due to my appearance. Treated wonderfully in the hotel and by hotel staff.
Stayed 7 nights in Oct 2023

6/10 Okay

JAMES

Meh…
A little concerned to find sticky traps all around. May be for bugs, but not a great look. Very loud. Breakfast is just ok. Probably will look to stay elsewhere next time I’m in Searcy.
Stayed 2 nights in Nov 2023

4/10 Poor

Marc or Jamie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff and clean hotel. A sketchy party took place on the property; basketball goal, grill, and bags of beer outside in the back of the property where our room was. Lots of people partying. We just didn’t feel safe.

8/10 Good

Angela, Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property for the price. Friendly staff. We enjoy the bigger room size. We’ve stayed here for years but I am starting to notice the need for some updates.
Stayed 2 nights in Nov 2023
Response from Mark on Nov 8, 2023
Thank you for your comments. We have noticed that need as well, therefore, we are updating all of our rooms. We now have new beds, furniture and televisions that are currently being installed. New carpeting and curtains are also to be updated within the next month. We pride ourselves on having the best property in Searcy for the price. These new updates will ensure that fact remains true. Thanks again and hope to see you guys soon.

8/10 Good

Carolyn

Traveled with family
Liked: Staff & service
Breakfast bar was very slim. Toaster did not work st all. Thus should have been checked
Stayed 3 nights in Nov 2023
Response from Mark on Nov 6, 2023
The toaster works. I just checked it. It has a sleep mode, and the instructions are clearly posted. Anytime you find something not working as expected, you should let the front desk know.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ok but not great
The peope and staff were so kind and nice. The room wasnt. There were red stains all on the floor. There is only one outlet by the bed. The ice machine on our floor was broken. You can hear everything! We heard the people next to us. We even heard the people in the elevator while they were coming up.
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Bobby D

Business traveler, Traveled with family
Good price, keep up nice for its age
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Great hotel for price. Comfortable. Good complimentary breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microtel was exactly what we needed for our brief stay - would definitely stay there again.
Stayed 1 night in Oct 2023

8/10 Good

Susan

Traveled with group
Liked: Room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Stayed 4 nights in Oct 2023

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Linn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Microtel Inn I’ve stayed in.
Very clean. Smelled good. Check in/out quick and easy. Breakfast fair. Much better than Microtel Inn in Miami, Ok.
Stayed 2 nights in Sep 2023
Response from Mark on Oct 14, 2023
Thank you for your comments. Our housekeeping staff has been with us for years and they are very methodical with their cleaning. Our breakfast area and menu are being updated with our remodel. We intend to continue to improve our service and facility. We look forward to your next visit.

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower stained and drain pulled out. Too few towels. Chose not to use shower/tub due the to the condition. Staff extremely respectful and friendly.
Response from Front Desk on Oct 15, 2023
We checked the room and found that the chrome plating around the drain was discolored from drain cleaner. It does not affect the cleanliness or water quality of the bathtub. We generally will put two towels in the room and allow guests to request more should they need it. We hope you will give us another chance to provide you with a quality stay.

8/10 Good

Orville

Liked: Cleanliness, staff & service
Room is small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i booked was wonderful. Great size and price. Really clean. The staff was amazing. Accommodating our every need and friendly and welcoming.
Stayed 1 night in Sep 2023