2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
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Reviews of Homewood Hotel

4 out of 5
Homewood Hotel
Street 27, Siem Reap, Siem Reap

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sopheak UL on Apr 29, 2024
Dear Neil,Thank you for taking the time to review us with your compliment here.We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay.We do hope there will be some time you would come back and give us the opportunity to serve you again upon your returning visit in the future.Kind regards,Sopheak ULGeneral Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff, who all spoke good English. The welcoming glass of juice was just what we needed after travelling. Good breakfast choices, Western and Asian. Homewood Hotel is in a perfect location, on a quiet street while only 5 minutes from the river and the busy/noisy Pub Street area. 2 doors down is a little cafe serving great lunches and amazing cakes. Loved the hotel and Siem Reap!
Stayed 4 nights in Apr 2024
Response from Sopheak UL on Apr 24, 2024
Dear Michelle,Thank you for sharing us your excellent review here.Our management and staff are very thankful for the opportunity you have given us to serve you and nothing else could ever make our day better than making our valuable guest truly satisfied.We hope you will come back and give us another opportunity to serve you again.Sincerely,Sopheak ULGeneral Manager

10/10 Excellent

Bailey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place, staff always helpful and close to city center just around 2 minutes walk to the pubstreet. Location is perfect, every thing is beautiful and clean. Amazing place I definitely recommend.
Stayed 1 night in Dec 2023

10/10 Excellent

Anderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice place. Staff always super available and warm welcome. They always advise us our trip with the standard price, pool is great and we definitely recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homewood Hotel is a very nice place. The room is very big and clean. It is well located and close to everything ( pub street... ). We were nicely welcome by our host. They are also here to Help us. We recommend this place !
Stayed 1 night in Dec 2023

10/10 Excellent

Chen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most helpful and friendly staff, location
Stayed 1 night in Dec 2023

10/10 Excellent

Haruka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2023

8/10 Good

steven

Liked: Staff & service, property conditions & facilities, room comfort
Almost perfect.
The property is in a great location, in a quiet neighborhood. Lots of food options within walking distance. The room was large and the bed was very comfortable. Staff was very friendly and helpful. The only downside for me was that, while parking is free as advertised, it is on the street, as available. Recommended.
Stayed 8 nights in Oct 2022
Response from Sokheang on Oct 20, 2022
Dear Steven,Thank you very much for your helpful reviews that is the best way to implement our process for our service. We would say sorry for any inconvenience caused and we'll be sure that everything is going smoothly for your next trips.I and my team can't wait to welcome you back next time.Best regards,Sokheang

6/10 Okay

Concetta, Palermo

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
L'hotel dispone di due strutture una nuova e una vecchia, le foto corrispondono a quella nuova. a noi hanno dato una camera nella struttura vecchia che non è proponibile. siamo andati via dopo la prima notte e abbiamo chiesto un rimborso che attraverso Expedia siamo riusciti ad ottenere. La struttura nuova è carina quindi se volete soggiornare in questo hotel dovete espressamente chiedere di avere una camera giusta, che corrisponde alle foto pubblicate
Stayed 3 nights in Feb 2024
Response from Sopheak UL on Mar 18, 2024
Dear Concetta Davi,Greeting from Homewood Hotel!Thank you for taking the time to write your review, your comments are very much valued.We really appreciate your corrective comments regarding a room type that you have booked during your stay. Actually we have allocated such a type of booking. We were sure that it was. But upon arrival, you have suggested us to exchange your room to Ground Floor. Then we were happy due to your expectation was met up. Next day you packed your stuff and told us that you wanted to move the room that you currently stayed. We have suggested you to stay one more night as all our rooms were occupied, yet you rejected our offer. We have informed you that we would upgrade you to Suite Room. We were so sad to hear that you could not stay right here just one more night. We do hope there will be some time when you will come back and give us the opportunity to serve you again upon your returning to visit in the future.Kind regards,Sopheak ULGeneral Manager