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Reviews of Dulles Suites Extended Stay

2.5 out of 5
Dulles Suites Extended Stay
21123 Whitfield Place, Sterling, VA

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 859 reviews" "
Rating 8 - Good. 236 out of 859 reviews" "
Rating 6 - Okay. 117 out of 859 reviews" "
Rating 4 - Poor. 99 out of 859 reviews" "
Rating 2 - Terrible. 122 out of 859 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ahmed

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worse hotel I have ever seen in my entire life. The room is so dirty and smell so bad. The blinds don’t close and staff are terrible to deal with and everything is blamed to their manager Ali. The shower is broken The place doesn’t even worth $1. Smell os smoking all over the hotel and the rooms. Security is beyond zero. It is beyond terrible and not recommended at all
Stayed 7 nights in May 2024

6/10 Okay

Holly

Liked: Staff & service, amenities, property conditions & facilities
Room not entirely clean
Stayed 1 night in May 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a relaxing and posh stay
Stayed 5 nights in Mar 2024

6/10 Okay

Edson

Traveled with partner
Liked: Cleanliness, staff & service
Decent room. But fridge wasnt working and room had no tv. According to staff they were replacing a few things in hotel and I guess some rooms were left with no tv.
Stayed 1 night in May 2024

2/10 Terrible

Robert

Need a refund..they didn't have any rooms
Stayed 1 night in May 2024

8/10 Good

Nikhilesh

Liked: Cleanliness, property conditions & facilities
A decent place to stay in Washington.
Stayed 1 night in May 2024

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was clean and had everything I needed. Check in was very easy. The only downside is Expedia advertised breakfast, but this hotel does not serve breakfast.
Stayed 1 night in May 2024

4/10 Poor

Lamar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional
Stayed 2 nights in May 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Very reliable , staff very helpful and polite.
Stayed 1 night in May 2024

2/10 Terrible

Mohamed, Raleigh

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
It was dirty, leftover food in the fridge, the night front desk is unhelpfull at all, said he is just there to be at the front desk not to help with guest issues
Stayed 1 night in May 2024

6/10 Okay

Cassie

Disliked: Cleanliness, property conditions & facilities
Not very clean. The bath towels smelled stale and the room smelled like food. There was also remnants of previous guest left throughout room. It unfortunately was not a pleasant stay.
Stayed 1 night in May 2024

2/10 Terrible

Gerhard

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown and smells like cigarettes and pot.
Stayed 2 nights in May 2024

2/10 Terrible

Liam

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

jon

Did not honor reservation. Place also gross. Left stranded.
Stayed 1 night in May 2024

2/10 Terrible

Jeffrey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property at all and Expedia should take this property down. I went to my room and as soon as you walk in the lobby it smells like stale smoke and funk. The actual room was the same, it was dirty, stains on sofa, carpet was not vacuumed and the toilet was dirty and cracked up. I went back to the front desk and told them about the room. They switched me to another room and it was the same. The only difference was also the smoke detector was hanging down from the wall and was not working. Also the second room smelled like smoke and cleaner. I immediately left and returned the key. I did not stay overnight and was only in there for 3 minutes. The front desk told me to contact Expedia for a refund.When I left my asthma started to act up. It was the most horrible experience ever and I was in town to attend a wedding and drove 3 hours to be totally disappointed. I do not recommend this property to anyone at all. HORRIBLE!
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Praveen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. The rooms are neat and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Ruchi

Traveled with partner
Liked: Amenities
Great experience
Stayed 2 nights in Apr 2024

8/10 Good

Sierra

Traveled with group
Liked: Staff & service
It's clear that management has put in a lot of work updating the exterior of the property, but much remains to be done inside. The climate control wasn't working in our original room and we had to be moved to a different unit. The ground floor smelled strongly of cigarettes despite being a non-smoking building. Window screens were busted and torn in many windows, lamps in both rooms we saw were dented or twisted out of shape, and no soap was available for washing the provided dishes (our room had only one fork, 2 plates, and 6 drinkware items.) The staff we met were all friendly and eager to make our stay pleasant. I suspect the issues we observed are the responsibility of higher leadership within the hotel, leaving boots-on-the-ground workers to make the best of what they have.
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Stayed 1 night in Apr 2024

2/10 Terrible

Mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 1 night in Apr 2024

10/10 Excellent

Baljeet

Stayed 2 nights in Apr 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

4/10 Poor

Jenny

Stayed 1 night in Apr 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Privacy and convenience is good and cleaning staff is kind and always smiling
Stayed 7 nights in Apr 2024

10/10 Excellent

Alhanouf

Stayed 1 night in Apr 2024

6/10 Okay

Alex

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

audrey

Business traveler
Disliked: Amenities, property conditions & facilities
Pretty run down
Stayed 1 night in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

2/10 Terrible

yanilexa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The couches were FILTHY, the carpets had stains all over them! The Shower was moldy! And im not even exaggerating the disgusting filthy couches that looked like several different people just threw up on them, google review will have pictures to show how disgusting it was . And the staff did nothing to accommodate the disgusting couches, I showed desk clerk the Photos of the couch and she didnt offer a new room, no explanation to why they would give me a room with disgusting furniture Super UNCLEAN, Hallway smells like smoke and stair way as well, and not only that you can literally hear mice squeaking around the staircase and by the elevator. Open sockets everywhere, DONT BRING KIDS HERE ! Smelled weird in the room one of the rooms smelled like EXCESSIVE mapel syrup..
Stayed 1 night in Apr 2024

10/10 Excellent

Zaizay

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful and professional
Stayed 1 night in Apr 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little older building but EXACTLY what we needed for a place to sleep for 6 hrs before going to our final destination.
Stayed 1 night in Apr 2024

4/10 Poor

Vivek

Business traveler
Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Doug

Liked: Staff & service
Disliked: Cleanliness
Hallways
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

4/10 Poor

Sanket

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was unwashed. Furniture had splinter coming out.
Stayed 1 night in Mar 2024

8/10 Good

Roddrick, Dale City

Liked: Cleanliness, staff & service
Decent location, but too many construction workers and people outside talking and smoking late near my window.
Stayed 1 night in Mar 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Cops were called three times for fights outside and people yelling until 2 am. Probably worst hotel I’ve ever stayed at I will never stay there again.
Stayed 1 night in Mar 2024

8/10 Good

Waqas

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay...quiet and nice rooms for a seasonal price
Stayed 1 night in Mar 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty nice. Staff were outstanding. Overall enjoyed the stay
Stayed 1 night in Mar 2024

10/10 Excellent

Edward, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in, the room was pretty good. The closet door looked like someone fell and broke it. I also seriously almost busted my butt because the lady was mopping this morning and I slipped on wet tile, no sign or warning. Great price, night staff was great. 4 out of 5
Stayed 1 night in Feb 2024

6/10 Okay

Katie

Stayed 1 night in Feb 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, the price was great!
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff.
Stayed 1 night in Dec 2023

8/10 Good

david

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Patrick

Business traveler
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023