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Reviews of Hyatt Place Tampa Airport/Westshore

3 out of 5
Hyatt Place Tampa Airport/Westshore
4811 W Main St, Tampa, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews" "
Rating 8 - Good. 246 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Kanata

helpful staff
Stayed 2 nights in May 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy to find...
Stayed 1 night in Feb 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property
Stayed 2 nights in May 2024

8/10 Good

Gerald Early

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great, facility was a little dated.
Stayed 7 nights in Mar 2024

10/10 Excellent

Orlian

Liked: Cleanliness, staff & service, property conditions & facilities
The service from ivett at the front desk. Free popcorn upon arrival, kids love it. Breakfast was really good !!!
Stayed 1 night in May 2024

10/10 Excellent

Luria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for a night, no problem at all. Clean room and very nice the staff.
Stayed 1 night in May 2024

10/10 Excellent

jose, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great, respectful and helpful
Stayed 3 nights in May 2024

10/10 Excellent

Enrique, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
There were tiny little bugs running around the tv and stand. Had to kill them with my hairspray
Stayed 5 nights in Apr 2024

10/10 Excellent

Tara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in May 2024

8/10 Good

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

Lisa

Liked: Staff & service, amenities
I often stay at this location because its close to the Airport. During this trip, I was present when housekeeper came in on three different occasions. I notice the cleaning practices were not consistent. 1. The housekeepers walked into the showers two different times with their shoes on and the mat was down, to add the towels on top shelf. Their shoes are NOT clean at the bottom. 2. Two out of three occassions they did not clean the sink, toliet, or mirror, nor vaccum the floor. Only replaced the clean towels and change trash bags. 3. It appears the housekeepers uses the same gloves for cleaning with their spray bottle, change trash bags, pick up used towels, and then replace with clean towels. This makes me concerned that germs are being passed from one room to another. 4. Recommendations: used clean gloves when replacing clean towels and ensure the housekeeping department meet with their staff to review best practices when cleaning a room whether the customer is in their or not.
Stayed 4 nights in Apr 2024

6/10 Okay

Michelle

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The housekeeper are very nice and they do there job. Front desk wasn't bad at all. The property need a total renovation thats i have to say .
Stayed 7 nights in Apr 2024

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, clean, close to airport
Stayed 1 night in Feb 2024

10/10 Excellent

Emy

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Claribel, Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
How close is from airport
Stayed 4 nights in Apr 2024

10/10 Excellent

Angelica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay.breakfast was outstanding!!
Stayed 1 night in Apr 2024

6/10 Okay

Elisabette

Stayed 1 night in Apr 2024

8/10 Good

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward, Woodbine

Stayed 5 nights in Apr 2024

4/10 Poor

gloria

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was extremely friendly, but the room was musty and smelled of mold.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fronie G.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the staff were friendly and accommodating
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight airport parking. Convenient
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very accommodating. Very convenient for flights to/from the airport. We hope to be back.
Stayed 1 night in Mar 2024

10/10 Excellent

Destiny Marie

Stayed 5 nights in Apr 2024

10/10 Excellent

Damian

Stayed 1 night in Apr 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people very helpful and kind.
Stayed 1 night in Apr 2024

2/10 Terrible

mark

Stayed 1 night in Mar 2024

10/10 Excellent

HEIDI M

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it very much! Very helpful staff Clean gym was good Food was good The only thing was No Hottub 😩
Stayed 3 nights in Mar 2024

8/10 Good

Arlond, Grand Cayman

Stayed 2 nights in Mar 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room and very convenient to Tampa airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location from the airport and cruise line
Stayed 1 night in Mar 2024

8/10 Good

Tracy, Wilmington

Liked: Cleanliness, property conditions & facilities
Thank you.
Stayed 4 nights in Mar 2024

10/10 Excellent

Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities
Pleased with the room, ease of check in and helpfulness of the front desk staff.
Stayed 1 night in Mar 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. The breakfast was subpar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in a while. The Hyatt did not skimp on even little things most hotels we’ve stayed no longer provide. Much appreciated!
Stayed 1 night in Mar 2024

2/10 Terrible

Maria T

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible. Do not stay here. It's dirty and run down. First, the room was not cleaned adequately. The lotion they give out was used. Barely any left. Second, this place is run down. Lastly, the breakfast buffet was out of everything, even water. Not worth the money. One positive, their uber shuttle service worked great. On time, easy service.
Stayed 1 night in Mar 2024

4/10 Poor

Ann Marie

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is ‘tired’. Very disappointed. There was a constant smell in our room emanating from the A/C. A false eyelash on bathroom floor. Worn carpeting. And the sheets smelled like a chemical. I felt very uncomfortable. Hardly slept. Will never stay here again. And to think at $450 a night!!!!!! Skylar at the front desk however was EXCEPTIONAL and made our poor stay a little brighter. When I see the name Hyatt I think of a nice hotel. Not anymore. Come on Hyatt DO BETTER!
Stayed 1 night in Mar 2024

2/10 Terrible

Wanda

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Elevator broken. Heard elevator from every room, all night.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean facility, inside and out.
Stayed 1 night in Mar 2024

8/10 Good

Amalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay here but hotel room to be spacious. Bathroom was not fancy but was clean. Quick checkin and check out. Free breakfast in morning. Walking distance to many restaurants. Would stay again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
loved the room
Stayed 1 night in Mar 2024

10/10 Excellent

Troesseau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check in desk was very helpful with transportation to and from the Tampa airport. I called before arriving at the hotel and was told there was NOT transportation. The service desk was able to confirm yes they did have LYFT transportation at no cost to the customer. That was why we booked at this location. We needed transportation to and from the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in were super friendly, and helped locate restaurants. Breakfast was well done, organized, and attractive!!
Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Raymond James Stadium (about 2 miles). Room was large. Sitting area nice large sofa . Small fridge but no microwave. Ice not on every floor. Complimentary breakfast adequate. Powdered eggs. Bathroom sink exposed to room. Shower and toilet very cramped.
Stayed 1 night in Feb 2024

6/10 Okay

Lori

Stayed 1 night in Feb 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and the bed was comfy! The free breakfast was yummy too!
Stayed 1 night in Feb 2024