Standard Double Room | Cribs/infant beds, free WiFi
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Reviews of Dolphin Motel

2 out of 5
Dolphin Motel
1190 Pacific Rim Highway, Tofino, BC

Reviews

5.8
Rating 10 - Excellent. 13 out of 136 reviews" "
Rating 8 - Good. 30 out of 136 reviews" "
Rating 6 - Okay. 41 out of 136 reviews" "
Rating 4 - Poor. 27 out of 136 reviews" "
Rating 2 - Terrible. 25 out of 136 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that we were close to the Bella Pacifica Campground where our grandson wanted to celebrate is 14th birthday.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This motel is very small and severely outdated. “Hot” water was little more than luke warm, bed and pillows uncomfortable. It was clean however and owners seemed nice. If it was a budget hotel ie $70/night it would be fine, but at the prices that i saw it is jot worth the money.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant little motel that covers the basics for staying in Tofino. Walking distance to Chesterman Beach and closer to a cafe, tacos, groceries, yoga and a surf shop.
Stayed 3 nights in Sep 2019

10/10 Excellent

cliff

Liked: Cleanliness, staff & service, room comfort
Motel - Great location
Motel is in great location. It looks a little tired but functionally it's good. The staff are really nice and friendly. 2 Big beds and heating/shower works. Does as it says on the tin. Motel - not luxury but we were happt with the stay. It's right next door to a Great coffee show - eatery and bike hire place. All recommended.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We frequent this motel as a straightforward home base in Tofino, as we barely spend time indoors. It is economically and location wise fantastic. The owners are fantastic, extremely friendly and treats you like family. I just wish for some updating and maintenance, it’s feeling very run down. Bathroom very shabby and barely any shower pressure. Cobwebs in the corners and too much insects found in the bathroom for my liking. Despite all this we do keep coming back so that’s something!
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

6/10 Okay

Jane

Traveled with group
Too close to the high way. Thin walls. Nice enough for the price though.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is mega basic, dirty (cobwebs on walls and ceiling), bugs coming out of shower drain, horrible shower head...
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is fantastic! The room is tiny, not as clean as it should be, and is in disrepair. It’s ludicrous that they can charge over $200/night after taxes for this room at this property. They only get away with it because it’s Tofino!
Stayed 3 nights in Aug 2019

8/10 Good

Toni

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff were super friendly. They went over and beyond for getting us checked in. I noticed the floors in our unit was sandy. Wasn’t a huge deal, but it seemed like someone walked around in the unit with their shoes on prior to our arrival. Overall great location!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is 10mins walk or 2mins drive so it was very convenient. We just chill at the beach having fire & dinner till late. Stuff is nice. The room smell the first night so we left the window open. It's by the highway so bit noisy by the cars passing by. Surfing rental shop & garden is few mins away also. Everywhere else is all full so we are lucky to get a room here.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
The motel was close to Tofino and only 5 minutes walk from the complementary community shuttle to get downtown.
Stayed 3 nights in Jul 2019

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The hostess was very friendly , he.lpful and generous. The accommodation worked well for us, and was conveniently situated. The only thing missing was hooks to hang towels from in the bathroom.
Stayed 2 nights in Jul 2019

6/10 Okay

John

Traveled with family
Disliked: Staff & service
We were overcharged and then asked to pay for a child when the policy clearly states children under 17 are free.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Exterior is unappealing but rooms are clean, equipped and overall good basic accommodation.
Stayed 2 nights in Jul 2019

8/10 Good

Alice

Traveled with family and small children
Liked: Cleanliness, staff & service
Location is very convenient. Walking distance to the beach.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The room was usable, but very much a no-frills affair, old and run-down. No one serviced the room on the second day. The best thing about the place was the location, within a short distance to the beach and to a fantastic restaurant (Wild Things).
Stayed 2 nights in Jul 2019

4/10 Poor

betty s w

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Zoheb, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value.
This is a small, family run motel. The owner, Veronica is super nice. Great value for what you pay. Will definitely go back.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Good location. Comfortable beds. Property in need of repair. Hostess does not speak English well.
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Ants!
There are ants all over the place. Woke up to ants in my bags, and on my other belongings. When leaving early, mentions to the owner, she said that she knew about the problem. And didn't seem to care about getting the place professionally sprayed
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It looks like some of the rooms have been somewhat recently renovated which must be where the good reviews are coming from. This place is a dump. The bed is a rock with terrible pillows. The bathtub was all rusted along the side. The towels were small, really poor quality and mine had a giant black hair in it and also some small brown stains on it. It rained one night while we were there and the whole room felt extremely damp, might as well have been in a tent.
Stayed 3 nights in Jun 2019

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tiny box but near the beach
The room was a box with only enough space to walk around the bed. The bathroom had ants and I don't think the floor had been washed in weeks. The location was a bit out of town but great for the beach and right beside an area with food.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the bed linens and washroom was disappointing. The beds were very uncomfortable. The staff are very nice and welcoming.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the same price the hostels in town are way better. The tofino hostel is awesome and you get water front views for the same price. Score.
Stayed 2 nights in May 2019

2/10 Terrible

Negin

Disliked: Cleanliness, staff & service
Horrible experience
Had the worse experience booking with hotels.com and Dolphin Motel. I receiced confirmation of booking from hotels.com and started my journey from vancouver. I was half way on my way when i received a call from a lady who barely speaks English from the motel saying they don’t have a room and there was a mistake with booking. I did not have proper reception and could not call Hotels.com until I got to Tofino. When i called I had to explain the issue to so many people from Hotels.com and stayed on hold for half an hour while waiting on the road side because of poor connection. After an hour conversation and 3 phone calls back and forth they said they cannot find me another place. I was unhappy with their customer service and drove to Tofino to find a place myself. I found availbale room with slightly highet price and called Hotels.com and asked them to book this room for me instead. They simply said we cannot do that even though the hotel was working with them. Overall, horrible experience booking with Hotels.com and Dolphin Motel. Would not recommend at all.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Lovely rhododendrons, but road a little too noisy during thr day.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t what I expected nor what it was made to be, service was fairly poor
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Close proximity to food and shops. Had own outdoor picnic table and quiet
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The motel had all the basic amenities that were needed. At the check-in we had some problems communicating with one of the owners, because her English wasn’t fluent. We were supposed to pay upon arrival, as was noted on Expedia. When I looked on my creditcard account, it was already charged before we even arrived at the property, while we also paid upon arrival. We paid twice, but we did receive a refund bill from the owner. Momentarily, I am still awaiting to be refunded.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory.
It was clean and comfortable and staff were great. Only complaint we had was there was no microwave. It was a very short walk to the beach and close to a market and place to eat. Overall we were very pleased.
Stayed 2 nights in Oct 2018

2/10 Terrible

Jayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No, no, no
Incredibly dirty, poorly maintained room and building. Bathroom was disgusting. We wiped up some water we had split and the towel was filthy brown. Hotels.com should investigate - this motel does not in any way meet the standards of a suitable place to stay and degrades the name of Hotels.com by listing this property.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This motel needs serious upgrading, it should be bulldozed and remade into a decent motel. The only thing going for it is that it's in an excellent location. Close walking distance to the beach and close to the local coffee shop, grocery store, and taco stand and food truck.
Stayed 3 nights in Sep 2018

4/10 Poor

Agnieszka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

4/10 Poor

Jay, Victoria

Disliked: Property conditions & facilities, room comfort
Motel was dingy, and staff weren’t around to help us check in.
Stayed 3 nights in Sep 2018

8/10 Good

Nina

Liked: Cleanliness, staff & service
Clean. Just a simple room. If you just need a room to sleep then this is alright. The staff is nice. Very helpful.
Stayed 2 nights in Sep 2018

2/10 Terrible

Brendan, Winnipeg, Manitoba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing good - very disappointed. Should not be listed. This property does NOT live up to on line image. Old, worn out - needs a complete rebuild. Better to tear down and build new.
Stayed 2 nights in Sep 2018

8/10 Good

Matt, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel close to town and the beaches.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2018

2/10 Terrible

Robert

Very disappointing
Room small and depressing, by far the worst place we have stayed in Canada
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Decent location but few amenities.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018