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Reviews of Mitsui Garden Hotel Nihonbashi Premier Tokyo

4 out of 5
Mitsui Garden Hotel Nihonbashi Premier Tokyo
3-4-4 Nihonbashi Muromachi, Chuo-ku, Tokyo, Tokyo

Reviews

9.4

Exceptional

Rating 10 - Excellent. 665 out of 937 reviews" "
Rating 8 - Good. 224 out of 937 reviews" "
Rating 6 - Okay. 29 out of 937 reviews" "
Rating 4 - Poor. 8 out of 937 reviews" "
Rating 2 - Terrible. 11 out of 937 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Liked: Property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff beautiful property nice area easy to get around.
Stayed 13 nights in May 2024

10/10 Excellent

Jovan, San Jose

Stayed 3 nights in Feb 2024

10/10 Excellent

Todd E.

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Robert, Weatogue

Liked: Cleanliness, staff & service, property conditions & facilities
Really great property. My wife thinks the bathroom was outdated a bit. Nice facilities, garden, lobby area, et
Stayed 8 nights in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Public bath was good
Stayed 5 nights in Apr 2024
Response from Mitsui Garden Hotel Nihonbashi Premier on May 10, 2024
Thank you very much for choosing Mitsui Garden Hotel Nihonbashi Premier.All of us at Mitsui Garden Hotel Nihonbashi Premier are very pleased to hear your words of praise from so many different angles.The large public bath is one of the few in Tokyo that has received favorable reviews from many guests. The baths are designed to allow guests to enjoy Japanese bath culture through all five senses, with walls made of Japanese cypress and Koya-maki cypress, and pillows for sleeping.We hope that you will visit Mitsui Garden Hotel Nihonbashi Premier again when you have a chance to visit Nihonbashi.We sincerely look forward to serving you again.

10/10 Excellent

Rodney, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, right next to Tokyo subway and JR line. The escalator from subway basically goes straight into hotel. Used the public bath every night, after a long day walking around Tokyo it was the perfect way to end an evening. 7/11 is basically in the lobby, just a few steps away. Staff was great and housekeeping was top notch, will stay here again next time we visit Tokyo
Stayed 6 nights in Apr 2024
Response from Mitsui Garden Hotel Nihonbashi Premier on May 10, 2024
Thank you very much for staying at Mitsui Garden Hotel Nihonbashi Premier.All of us at Mitsui Garden Hotel Nihonbashi Premier are very pleased to hear your words of praise from so many quarters.Our hotel is directly connected to the JR and Ginza subway lines via the underground, so you will not get wet even on rainy days.You can also visit Tokyo Station, Ginza Station, Shinjuku, Shibuya, and other sightseeing spots without changing trains.The large public baths are rare in Tokyo, and have been well received by many guests.If you have a chance to visit Nihonbashi again, please come to Mitsui Garden Hotel Nihonbashi Premier.Our staff look forward to serving you.

10/10 Excellent

Afnan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and spacious room with good amenities
Stayed 2 nights in Apr 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and amenities.
Stayed 2 nights in Apr 2024

8/10 Good

Toshimasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean modern hotel in midst of department stores. Only thing is room is small and tight
Stayed 2 nights in Apr 2024

10/10 Excellent

Julio Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for three nights. The room are spacious and clean and good breakfast.
Stayed 3 nights in Mar 2024

8/10 Good

Ying Ki Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good atmosphere
Stayed 2 nights in Apr 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms can feel small even compared to other hotels of the same chain. Really liked the onsen bath. Feels premium and staff is great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with train stations very close. Very nice and updated hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mrs Irina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sanctuary of a hotel. Close to transportation, wonderful breakfast, spa like onsen, cozy beds, nice amenities.
Stayed 5 nights in Apr 2024

10/10 Excellent

Alfred, Renton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located and near many great restaurant options! Short jaunt to multiple transit access points. Staff was very courteous and helpful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to the Ginza Line making Tokyo very accessible. Hotel is modern and boutique. Room was small so fine on my own, only hanging storage but fine for me. Breakfast was an excellent mix of Japanese and some Western style. Very happy with my stay. Bar is nice too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jovel, Santa Clarita

Stayed 7 nights in Mar 2024

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location close to excellent shopping as well as the main Tokyo rail station. Only stayed one night, but would come back on a future trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed at this hotel for 6 days. We love it. The place was safe, clean, beautiful convenient, easy access to train station. Breakfast was amazing. 7 eleven was just next door. One thing you need to aware is no washer and dryer on the property, only laundry service.
Stayed 6 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. Staff is extremely courteous and helpful. Very conveniently located with metro station very easily accessible. Also, many dining options available in food area nearby. Rooms are very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Abigail

Liked: Amenities
Great location for transport and food options. Bathhouse on 9th floor a big plus. Tokyo tower view room was worth it to me
Stayed 4 nights in Mar 2024

10/10 Excellent

jiaju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Mariko

Stayed 4 nights in Mar 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

America

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and toiletries
Stayed 7 nights in Feb 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jan 2024

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Edward, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

James

Stayed 3 nights in Jan 2024
Response from Mitsui Garden Hotel Nihonbashi Premier on Jan 23, 2024
Thank you very much for staying at Mitsui Garden Hotel Nihonbashi Premier.We would also like to thank you again for your very valuable comments and opinions regarding your stay with us.We are very sorry that your stay at our hotel did not meet your expectations and that we have caused you some discomfort.Although there are still many things we have yet to perfect, we will take your very valuable words as reference for the future, and we will do our utmost to provide a truly relaxing hotel stay, and we hope you will consider returning to our hotel.Mitsui Garden Hotel Nihonbashi PremierAccommodation Manager

10/10 Excellent

Paul

Stayed 3 nights in Jan 2024

10/10 Excellent

Anyi

Stayed 3 nights in Jan 2024

10/10 Excellent

Desiree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was an amazing hotel! The room is spacious very unusual for a Tokyo hotel. It was clean and had a great view of skytree. It was walking distance to a lot of department stores and lots of restaurants.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jien Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Asha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel centrally located. Close to shopping and train stations. Friendly staff! Clean, comfortable and has a fresh aroma when you enter the hotel!
Stayed 6 nights in Dec 2023

10/10 Excellent

Ya-Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Aloysius

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel in the heart of Nihonbashi
Chic and clean hotel with an amazing location in the heart of Nihonbashi. Rooms are a little small but nothing out of the ordinary for Tokyo. Overall an excellent stay.
Stayed 3 nights in Dec 2023

8/10 Good

Junji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always pro active staf
Stayed 1 night in Dec 2023

10/10 Excellent

SUNAYANA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Yasuko

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Hiromi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Wonderful hotel and attentive staff. Clean comfortable bed.
Stayed 1 night in Dec 2023

10/10 Excellent

Hiromi

Stayed 3 nights in Dec 2023

10/10 Excellent

jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for me and my nephew. The staff was very nice and patient with us as English speakers. Definitely will stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Great location close to bars, restaurants, Tokyo station and other metro lines. Will definitely stay here again!
Stayed 8 nights in Nov 2023

10/10 Excellent

Peter, Wolfville

Liked: Staff & service, property conditions & facilities
Excellent hotel to stay for visiting Tokyo. Short walk to subway and not too far from Tokyo Station. Hotel is well run, modern, and clean. The Japanese bath is a great place to soak after a busy day of sightseeing.
Stayed 3 nights in Nov 2023