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Reviews of Hampton Inn Tucson-Airport

2.5 out of 5
Hampton Inn Tucson-Airport
6971 S Tucson Blvd, Tucson, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1005 reviews" "
Rating 8 - Good. 228 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Gteat Location Staff Room an Pool
Stayed 1 night in May 2024
Response from Hampton Inn Team on May 24, 2024
Thank you so much for your amazing review! We're so glad to see you enjoyed your stay with us and were comfortable in your room! We look forward to welcoming you back again the next time you come to visit!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, good breakfast, courteous and helpful staff.
Stayed 1 night in May 2024
Response from Hampton Inn Team on May 22, 2024
Thank you so much for your amazing review! We're so glad to see you enjoyed your stay with us and were comfortable in your room! We look forward to welcoming you back again the next time you come to visit!

2/10 Terrible

Andrez

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Hampton Inn Team on May 22, 2024
Thank you for staying with us here at Hampton Inn. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

10/10 Excellent

Arlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hampton Inn Team on May 22, 2024
Thank you so much for your amazing review! We're so glad to see you enjoyed your stay with us and were comfortable in your room! We look forward to welcoming you back again the next time you come to visit!

10/10 Excellent

Macey

Stayed 2 nights in May 2024
Response from Hampton Inn Team on May 20, 2024
Thank you so much for your amazing review! We're so glad to see you enjoyed your stay with us and were comfortable in your room! We look forward to welcoming you back again the next time you come to visit!

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Beds were comfortable. Breakfast was good.
Stayed 3 nights in May 2024
Response from Hampton Inn Team on May 20, 2024
Thank you so much for your amazing review! We're so glad to see you enjoyed your stay with us and were comfortable in your room! We look forward to welcoming you back again the next time you come to visit!

10/10 Excellent

Shirley

Liked: Cleanliness, property conditions & facilities
Convenient to airport, comfortable bed, clean and friendly staff.
Stayed 1 night in May 2024
Response from Hampton Inn Team on May 20, 2024
Thank you so much for your amazing review! We're so glad to see you enjoyed your stay with us and were comfortable in your room! We look forward to welcoming you back again the next time you come to visit!

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the airport
Stayed 2 nights in May 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Thanks for a helpful and quick check-in
Stayed 1 night in May 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Johann M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hampton is always a safe bet, property was very clean. Convenient to airport a d shops!
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

4/10 Poor

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs major overhaul and breakfast was terrible who eats polish sausage for breakfast and watery eggs
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

10/10 Excellent

John and Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Very polite and respectful staff at check-in; safe surroundings; lovely pool area; clean.
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub not working. This was the reason I pick this hotel was for the hot tub, post broken back and pain. Pool in the afternoon filled with leaves and debris and should have been cleaned out again. Guest washer and dryer requires quarters but the front desk only had $1.50 in quarters and no change machine. Iron in the room barely heated up and spit water all over my dress and the front desk didn’t have a replacement!!! Do not stay here. Room are old looking. Pictures on line are obviously old.
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

2/10 Terrible

Ronald

Traveled with partner
Disliked: Amenities, property conditions & facilities
Noisy...people running through the hallways, shouting and talking loud almost all night: some at the point it made it feel unsafe. Did not get any sleep!! Why doesn't hotels set aside sections of the hotel as quiet areas and mark as such? Let loud groups, etc. stay in separate areas; or the hotel should police the hotel for such conditions and noise.
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

8/10 Good

Carolyn, Durham

Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Bess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for taking time to share your experience with us. We are thrilled you enjoyed your stay! We hope to have the pleasure of welcoming you back to our hotel soon!

10/10 Excellent

Trevor, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

6/10 Okay

John, Huachuca City

Traveled with family
Liked: Staff & service
Disliked: Amenities
The property was just ok overall. The outdoor pool was not heated as explained to me over the phone prior to our visit. It was not only cold but dirty. The hot tub was good though and the customer service was great.
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
goo
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay!
Stayed 2 nights in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

10/10 Excellent

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. They checked to make sure all was ok with my room. The lamps next to my beds were not turning on and they sent someone up to solve the problem immediately. Shuttle at 4:30 am to airport so convenient. Will stay again!
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Airport shuttle driver was cheerful in the middle of the night. Nice bathrooms. Thermostats we’re better than most any other hotel. Thank you for making the last night of a great vacation perfect
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

6/10 Okay

Diana

Liked: Staff & service, amenities
Smelled like sulfur, the matress was old and could feel the springs,
Stayed 2 nights in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn. We understand how important it is to provide our guests with a positive stay experience and apologize for not meeting this expectation. We appreciate your feedback, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back at any of our Hilton properties in the future.

10/10 Excellent

Antoinette van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staf
Stayed 1 night in Mar 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the fact that it is walking distance to the airport and we like the pool
Stayed 4 nights in Feb 2024

4/10 Poor

Lawrence, Lake Villa

Traveled with family
Disliked: Cleanliness, staff & service
Truck was broken into and robbed 2nd night there. Staff seemed unconcerned. Shower floor was always dirty. Reported to the desk that the pool/spa area was out of towels and the person on duty started to argue with me about if there were towels available. That is not really how I wold describe customer service.
Stayed 16 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HI-MD
Great place to stay! Great employees!
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good as usual. Just with an older hotel there’s only so much you can do.It’s starting to get that old hotel smell. Other than that. It was clean. People were very helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HI-MD
Great place to stay! Kayleigh at the front desk was extremely helpful!
Stayed 1 night in Feb 2024

10/10 Excellent

Mevel

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk person, Kayleigh was professional and welcoming. Room was clean and they had breakfast. We stay here whenever we are passing through.
Stayed 1 night in Feb 2024

10/10 Excellent

Angel I

Every thing is nice and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful pleasant staff. Nice breakfast. Clean and nice sized room. Close to airport. Easy shuttle service to airport.
Stayed 1 night in Feb 2024

10/10 Excellent

rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues with Expedia not showing i had pre paid so was charged twice but the desk lady took care of it right away and it was put back on card immediately.. Also had the smoke detector in room beep half the night till maintenance came in the morning to fix it so that was a bummer.. Over all great experience tho and would definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Stanley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Need to go thru each room and do an inspection and fix any and all things wrong with each unit!!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Edward

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Okay.
Stayed 2 nights in Feb 2024

8/10 Good

Rochelle

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Convienent, friendly staff,good breakfast. Just feels very overused and not that clean. When I’ve stayed at other Hampton Inns it felt like a 4star hotel. This one felt like a 2 Star.
Stayed 1 night in Feb 2024

10/10 Excellent

Loraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HI-MD
Good place. Have stayed here many times.
Stayed 1 night in Feb 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Everithing
Stayed 1 night in Feb 2024

2/10 Terrible

Edna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia booked the wrong room yet charged for my more expensive room. The hotel was willing to charge the lower rate but Expedia would not. Don’t use Expedia!!! They make mistakes and will not acknowledge it
Stayed 5 nights in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty good
staff very nice. rooms were ok. a little tired.
Stayed 1 night in Jan 2024

8/10 Good

Brian

Stayed 1 night in Jan 2024
Response from Hampton Inn Team on May 7, 2024
Thank you for staying with us here at Hampton Inn, and for taking the time to share your feedback with us. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got off a late flight into Tucson and walked to check in within 15 min of leaving the gate.
Stayed 1 night in Jan 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and comfortable. I loved the shampoo/conditioner/body wash that was in the shower and the amenities in the room. The continental breakfast was great as well. Bacon eggs waffles. Much more than the usual fare. Would definitely stay here on my next trip!
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024