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Reviews of Cabañas Rancho Palos Verdes

3 out of 5
Cabañas Rancho Palos Verdes
Ignacio Altamirano y Lerdo de Tejada, Valle de Guadalupe, BC

Reviews

6.8
Rating 10 - Excellent. 16 out of 37 reviews" "
Rating 8 - Good. 3 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 9 out of 37 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

adan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Peaceful, great staff Mercedes was so helpful and friendly. Great small vaca for me and my boy. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and safe as well close to store's and winery. Grounds kepper great hospitality will return.
Stayed 2 nights in Feb 2024

10/10 Excellent

Miguel

Liked: Amenities
Nice view
Stayed 1 night in Jul 2023
Response from Mercedes on Aug 16, 2023
Muchas gracias

2/10 Terrible

Mayra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Manager on Dec 15, 2022
How can a guess who did not even stay at my place give bad reaviews .. it's a rural city ando walk to the nearest store takes time the employed wet to grab something to eat they were walking back the my place we mayda last minute meda reservation so wen they arrived employees were walking from eating out they did not had reservations before the same day . Last minute was done wild they were out geting food it a rural city. Mexican people walks . Sorry for inconbinius

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Be wear
Hard time finding place, outside door would not open, got bit by flees or mosquitoes, place all tho it looked clean in the room it was rundown. The staff was nice but that was not enough. Tv did not work, we were the only ones there, now I know why.
Stayed 2 nights in Jun 2022

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The property was very nice, the the staff was a little inexperienced it seem. Right away when we got there I had to tell them there was no water and I had to remind them again to turn it on the second day…the electricity went out for a few hours on our third day…lastly I thought it was a bit overpriced for Valle. No Breakfast included like is listed on Expedia nor is there a restaurant in the premises.
Stayed 3 nights in Jun 2022
Response from Sandra on Jun 9, 2022
Sorry to hear that the water and power is out of our hand .its still a rural city. N yes the gril its new. . The power has gon out the hole city not just with us .

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yo reservé el cuarto para amigo de mi hija. Y el estuvo muy incómodo en el lugar aparte de que no había una officers para pagar y tubo que mandar el pago por Zelle. Sandra “la supuesta dueña del lugar” estaba ebria y acosando a el amigo de mi hija, cuando el no estaba en el cuarto se metieron y dejaron otras llaves en el cuarto. No le faltó nada de sus pertenencias pero que entre a una habitación para otra cosa que no es hacer la limpieza no está bien. Pero lo más importante y desagradable es que estuvieron acosando.
Stayed 2 nights in May 2022

2/10 Terrible

Diana

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Rancho palos verdes could be a great place, however, the hotel has been abandoned for a long time and the property is in very bad shape. Non the less the charged the full price. No hot water, old furniture, dusty in the our side, no place to take a coffee. But the view of the cabins is great, and the rooms can be pleasant if they invest in keeping them up.
Stayed 2 nights in May 2022

2/10 Terrible

judith

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

rosana

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2021

6/10 Okay

Bruan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was my first stay and the cabanas and was very clean nice view relaxing I really enjoy my trip I’m gonna go back again
Stayed 2 nights in Aug 2021

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and relax!
The place was very private and gated which felt very secure. The property was nice and the rooms were very clean and the bed was comfortable. The only thing was the tv didn’t work because cable service was down but that was okay we ended up listening to music instead. The place was very quite and would definitely go back to stay again
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t recommend this place at all
Stayed 2 nights in May 2021

6/10 Okay

Jgomez, Orange County, CA

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I like the fact that the property was small and quaint. But I did not like the fact that none of my information was taken upon arrival. I also didn’t like the fact that our stay had to be paid in cash upon arrival. In addition it was very unfortunate that the showers hot water only last five minutes.
Stayed 2 nights in Nov 2020

4/10 Poor

Debi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The property was nice, but they were unable to charge a credit card and we weren't given this information until the owner called my cell phone at 8:00pm and wanted us to either give her cash or use some app to pay the bill.
Stayed 1 night in Sep 2019

10/10 Excellent

Alfredo, Tel Aviv

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room, the shower, the amenities, the surroundings, and the quietness all around, as well as the privacy
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , beautiful place . Pictures don’t do justice of how gorgeous it is. We fell in love from the minute we walked in super clean with all necessary amenities super private. Perfect romantic getaway.
Stayed 1 night in Jul 2019

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness
This is an addendum to "bait and switch" review
We have settled with Sandra the manager for 50% discount due to her overbooking her resort and we had to use the manager room. If you are able to stay at Cabanas Rancho Palos Verdes, the pictures of units look great, the location is great in beautiful Valle de Guadalupe.
Stayed 2 nights in Aug 2017

2/10 Terrible

Annabell, San Diego

Disliked: Property conditions & facilities, room comfort
Bait and Switch NOT WHAT WAS ADVERTISED!!
My husband and I booked a weekend stay at Cabaña Rancho Palos Verde, Valle de Guadalupe on 5/21 through Expedia for 8/4 -8/6. We received our confirmation and paid $460 upfront to the owner Sandra. We we're very excited because the rooms looked beautiful. SHOPPERS BEWARE!!! They only have 8 units. Sandra took our full payment and put us in a unit that is spare unit that faces a concrete wall. The husband was very nice and said it seemed they were over booked. I understand over bookings happen but she could've told us that prior to giving her the full payment and we would've gone elsewhere. When the husband took us to the unit we told him it was not worth $460 and he agreed and said they would give us 40% back so we said k. Later we texted Sandra to confirm and she said there aren't any rooms available in Valle de Guadalupe (which means we are at her mercy) how about $60 back and a bottle of wine. WOW really!! My husband and I did not want to ruin our weekend and talked about it and said lets just agree and move on. My husband replied to her and said fine and then she came back with how about 60% off the next time you come back. Which is what they charge for regular season. PLEASE DO NOT BOOK HERE!!! It wasn't so much about the money but the principle here are some pictures of the room we were put in which was not worth $460. We did not get anything back except a bottle of wine that was probably worth $20. I posted the pictures in their Google website
Entrance to front door
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Weekend Getaway
Absolutely stunning! These private cabanas sit on a gorgeous winery and are perfect for a weekend away from city life. There is a common, outdoor patio/bar area where people hang out and relax after a long day of wine tasting. Truly an amazing place to stay!
Stayed 2 nights in Jul 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Surprise
very nice place to stay when Visiting Valle de Guadalupe, very comfortable Cabañas with all the modern amenities. The views from the cabanas balconies are amazing. Great service and very friendly attention from staff.
Stayed 1 night in Jun 2017

2/10 Terrible

alberto

Traveled with family
Disliked: Staff & service, amenities
Tardamos una hora esperando alguien nos atendiera y nadie salio, fuimos a buscar otro lugar para hospedarnos. Solo, muerto, sin nafie quien atendiera, solo u. Perro amarrado qye nos ladro
Stayed 1 night in Sep 2023
Response from Sandra on Sep 25, 2023
Mil disculpas la trabajadora no se donde se incontraba pero mil disculpas

6/10 Okay

fernando

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021

2/10 Terrible

Maria Teresa

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
MALA EXPERIENCIA, NO LO HAGAN. Reservé dos semanas antes de mi viaje una habitación a través de Expedia. Cuando estaba por llegar al hotel, el día de mi check in a las 4 pm me llama la dueña para decirme que lo sentía mucho pero que un empleado se había equivocado y le había dado mi habitación a otra pareja y que ya no tenía habitación para mí para esa noche ni la siguiente. Repito, me lo dijo el mero día de mi check in a las 4 de la tarde cuando yo ya no tenía margen de acción, hablé al menos a otros 7 hoteles y todos estaban llenos. Le dije que no podía hacerme eso, que tenía la confirmación de Expedia y que no me podía dejar sin lugar para dormir por un error suyo. Se puso muy grosera diciéndome que los seres humanos cometen errores y que tenía que ser más comprensiva. Le dije que ella tenía que ayudarme a resolverlo y que no me podía dejar sin lugar para dormir, me presenté en el hotel y finalmente me dieron una habitación pero pasé un muy mal momento. Ya instalada en el hotel me dijeron que tenía que pagar en efectivo o con transferencia electrónica porque no toman el pago de tarjeta de crédito hecho a través de Expedia, lo cual tampoco te lo dicen con anticipación y si no tienes los fondos en tu cuenta para pagar por el viaje total pues estás en problemas. Finalmente, la limpieza de la habitación deja mucho que desear.
Stayed 2 nights in Aug 2021

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2021

4/10 Poor

Luz Amelia

Traveled with group
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Me gusto la habitación esta bien, lo único que no me gustos es que se batalla para llegar por GPS y la verdad la tarifa que ofrecen es demasiado alta para el tipo de servicios y concepto
Stayed 2 nights in Oct 2019

10/10 Excellent

Felipe De Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelente lugar super recomendado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Jorge A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

yuleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

ROSAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente
Fué mu buena, la verdad el lugar esta hermoso
Stayed 1 night in May 2018
Response from Sandra on May 25, 2018
Muchas gracias

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in the Valle
It was a nice experience, something different. The room was in very good condition.
Stayed 1 night in Aug 2017

8/10 Good

maria del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho muy limpio muy cómodo súper amables lo recomiendo me encanto
Stayed 2 nights in Jun 2017