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Reviews of Travelodge by Wyndham Virginia Beach

2 out of 5
Travelodge by Wyndham Virginia Beach
2802 Atlantic Ave, 28th Street, Virginia Beach, VA

Reviews

5.4
Rating 10 - Excellent. 80 out of 571 reviews" "
Rating 8 - Good. 107 out of 571 reviews" "
Rating 6 - Okay. 100 out of 571 reviews" "
Rating 4 - Poor. 105 out of 571 reviews" "
Rating 2 - Terrible. 179 out of 571 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Liked: Property conditions & facilities
Comfortable
Stayed 1 night in May 2024
Response from nik on May 16, 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 Okay

Lopez

Business traveler
Average
Stayed 4 nights in Feb 2024
Response from NIK on Apr 13, 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Carlos

Stayed 8 nights in Feb 2024
Response from nik on Apr 7, 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Dorothy

Stayed 2 nights in Jan 2024
Response from nik on Apr 7, 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Raymond

Stayed 1 night in Jan 2024
Response from NIK on Apr 13, 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Alexandria

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty upon arrival, the bathroom had hair all over the place, in the shower, on the floor, in the sink. When I opened the fridge there was more hair....The floors had not been swept in what looked like a while and the wifi did not work the whole time I was there. I was very disappointed with this stay.
Response from NIK on Apr 13, 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Raymond

Business traveler
Stayed 1 night in Dec 2023

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from nik on Nov 3, 2023
thank you so much

6/10 Okay

Casey

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from nik on Nov 3, 2023
This is to inform the respected guest that we will make sure to take care and assure you to make your next stay comfortable and convenient. Thanks

4/10 Poor

Gladys

Disliked: Cleanliness, property conditions & facilities
Although the room was located in a convenient area, the room didn’t offer the cleanliness I was expecting.
Stayed 1 night in Sep 2023
Response from nik on Oct 16, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Edward

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Itwas disgusting,mold in the bathroom,curtains didnt stay closed,canceled our reservation without notice,broken drawer for clothes,floors were dirty.
Stayed 1 night in Sep 2023
Response from nik on Oct 16, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Ashley, luray

Traveled with family and small children
Liked: Staff & service
The price was very good for it being literally across the street from the beach/boardwalk. The hotel staff were very nice, check in was a breeze when we got there. The pool didnt seem too inviting and we never seen anyone in there..but your at the beach so we hadnt planned to use the pool anyway lol. The room wasnt terrible, especially considering the price but it could have been cleaned better. We could see the dirt/sand on the floor when we first got there. The bathroom however was cleaned good, the beds were clean also. Its not like crack head central there either so that was a big plus! Id stay again
Stayed 2 nights in Aug 2023
Response from nik on Oct 16, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Okay stay
Service was good but room was run down and fixed up poorly. Liked that it was close to the beach.
Stayed 1 night in Aug 2023
Response from nik on Oct 16, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Ria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great
Stayed 1 night in Aug 2023
Response from nik on Oct 16, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Kevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great price but I guess u get what u pay for. I get there to check-in, that went great but they put me in the wrong room. Went back to the office he didn’t give me no hassle giving what I reserved but the room was not like the pic on the app there was no full size refrigerator and the fan for cooking didn’t work so I had the give food away. The floor was nasty and the bathroom. The bed only had two pillows when there should be four per bed had to spend money on more pillows. I will never go back even if they gave me a free night. it wasn’t worth taking photos
Stayed 2 nights in Aug 2023
Response from nik on Oct 16, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming. Pool was warm and clean. Overall great stay
Stayed 1 night in Jul 2023
Response from nik on Aug 18, 2023
thank you so much

2/10 Terrible

Yanci

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all I will never come back to this establishment. First as soon as we walk in the room there was a moldy smell to it. We had to go to the dollar store and buy many cleaning supplies to make the room smell better. Second in the shower the tub fills with water way to quickly because it sinks in the middle to the water just stays there. Plus there’s mold. The pool hours are just dumb 11 am to 8 pm not even 12 hours. The management there will accuse you and walk in your room if they THINK you are stealing some pillows from them. The “manager “ walk in our room while we were taking everything else and demand to show her 4 pillows. Never did we even use them , we always carry our own and blankets. She then proceed to walk out the room when I sarcastically was counting the pillows for her. She didnt approach us nicely either. She was in OUR room with out kids. Nobody wants 20-30 year old dirty pillows and to accuse of stealing them. Management needs to do better and show them how to handle situations if they want to confront customers and not walk in the room automatically accusing us of stealing dirty pillows.
Stayed 2 nights in Aug 2023
Response from nik on Aug 14, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from nik on Aug 10, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Leonardo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
the rooms are not very clean my room was not cleaned one day and i stayed 5 days
Stayed 4 nights in Jul 2023
Response from nik on Aug 7, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

antonette

Liked: Cleanliness
Stayed 3 nights in Jul 2023
Response from nik on Aug 7, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Yecenia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty! Everything was broken. No latch on the door to lock it in the night time. Frame on the door was broken. Dresser drawers were broken. Hair dryer was broken. Blankets on the bed dirty and with holes. Bathroom towels were disgusting. Wanted to cancel and leave but unfortunately there were no vacant hotels near by/around.
Stayed 3 nights in Jul 2023
Response from nik on Jul 28, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

AMETHYST

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
When we arrived into our room there was hair in the bathtub and up near the shower head. The on/off handle for the water looked as if it would fall off. The window in the bathroom had black mold growing around it and our bed sheets had 2 blood stains.
Stayed 2 nights in Jul 2023
Response from nik on Jul 28, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Rodney

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from nik on Jul 28, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possibly worst hotel on Virginia beach. Very dirty rooms, poorly maintained , paint peeling from walls and floors worn out. There were no towels or soap in the room. Finally towels were provided , but no soap. Management is not helpful. Hotel is a health hazard.
Stayed 1 night in Jul 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Anthony

Stayed 1 night in Jul 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Claudio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Strategic cozy position, warm swimming pool but not that clean, as well as room…
Stayed 4 nights in Jul 2023
Response from anki on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Getahun, Alexandria

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jul 2023
Response from nik on Jul 28, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Tammy

Stayed 1 night in Jul 2023
Response from nik on Jul 28, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Samuel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NASTY!!! DO NOT RECOMMEND. JULY 2023!!!
We checked into our hotel this past Friday, June 30th. Upon arriving to the hotel, the outside looked dirty and the parking lot was empty. We got our room key which was left underneath the hotel welcome mat and went up to our room. The room had a terrible mold smell, the walls were dirty, floors felt and looked like they had never even been swept and then we checked the mattresses. The sheets were clearly molded, the mattress looked like it had previous blood stains on it and it was just nasty. I immediately went to the front desk and demanded a refund with photo proof where they argued with me for 30 minutes on why I wasn’t going to get a refund. Long story short, I ended up getting my money back and we went to a different hotel and got a room for the remainder of our stay.
Stayed 3 nights in Jun 2023
Response from nik on Jul 18, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Okay
Stayed 4 nights in Jun 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Jacquelyn

Traveled with family
Liked: Staff & service, property conditions & facilities
Middle of the road, as to be expected.
Stayed 2 nights in Jun 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Jonathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Luckily we only stayed 1 night. Parking was tight. The young lady at check-in was nice and helpful. Then we got to our room. It had a "kitchenette" with no light, the microwave had not been cleaned in weeks(at least the fridge was working). One of the beds sheets had what looked liked rust stains on it. Of course we sprayed them with Microban and let it sit for a couple of hours. The bathroom sink faucet was spraying everywhere if you turned it on too high. The ceiling over the tub/shower had bubbles where water had build up. Then someone poked holes to let the water out, but didn't repair the holes. At least we had hot water. There was a washcloth hanging over the shower curtain rod, trash in the can in the kitchenette and a Coca-Cola bottle top under the bed by the nightstand. At least the A.C. worked. All in all, I guess this is what we get for making last minute bookings. This was our 1st & LAST time staying at a Travel Lodge...JB(Richmond, VA)
Stayed 1 night in Jun 2023
Response from nik on Jul 18, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Jacqueline

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Mercedes

Stayed 1 night in Jun 2023
Response from nik on Jul 28, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Our stay was great! The staff was very friendly! Could have been a little cleaner inside the rooms, but overall, would stay again!
Stayed 4 nights in Jun 2023
Response from nik on Jul 18, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Hector

Stayed 2 nights in May 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

David

Good cheap place to near beach
Stayed 5 nights in Apr 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Vincent

Stayed 2 nights in May 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Zohal

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Like the location very much. The place wasn’t clean floors were very dirty couldn’t leave anything on the floor my baby crawled while I was getting things unpacked and was covered in dirty and badly. After that couldn’t trust the floors. The bathroom wasn’t clean enough.
Stayed 2 nights in Apr 2023
Response from nik on Jul 18, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Cleanliness
It's like your local trap house.
The floors were absolutely filthy. You can't walk around barefoot because the floors turn your feet black af. Half the outlets in the room didn't work and there was no signal for the TV. The pillowcases had black spots all over them so I didn't use them. They do have a small glass stove top though in the small kitchen area which is cool. But those floors. I can't get over how disgusting they are.
Stayed 1 night in Apr 2023
Response from nik on Jul 18, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Shanekqwa

Stayed 6 nights in Apr 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Soul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from NIK on Apr 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Tierra

Stayed 1 night in Mar 2023
Response from nik on Jul 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Melanie

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Not the worst but not the best either. Quick night stay its worth it.
Stayed 1 night in Mar 2023
Response from NIK on Apr 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from NIK on Apr 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from NIK on Apr 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nicer inside than I expected and the parking was close for me to watch my vehicle. Plenty of places to go within walking distance
Stayed 1 night in Mar 2023
Response from NIK on Apr 19, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from nik on Mar 8, 2023
thank you

6/10 Okay

Hannah

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2023
Response from nik on Mar 5, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Jusy, never pay to stay there.
Stayed 1 night in Feb 2023
Response from nik on Mar 5, 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.