View from property

Reviews of Rafiki Hostel

1 out of 5
Rafiki Hostel
Tourism Street 28 Downtown, Wadi Musa, Ma'an Governorate

Reviews

6.8
Rating 10 - Excellent. 6 out of 23 reviews" "
Rating 8 - Good. 6 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 4 out of 23 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
clean , excellent staff and just 15 min walk to petra.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they cheated us on 20 JOD, despite booking in writing they asked for an additional $ 25 US. The hotel is embarrassing, dirt, renovations, noise of pneumatic hammers, lack of breakfast and dinner, a room on the top floor for unprepared rest, the entire 1st floor under renovation, up to the hotel up the stairs, no suitcase with suitcases, stench in reception, I do not recommend, I advise against
Stayed 1 night in May 2019

8/10 Good

Aldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great customer service, very nice staff. The top roof is great and the location is also very good.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Indifference Owner and Some Staff.
The staff in general were not knowledgeable. They did't even know the hostel's address and they don't have a business card. The owner was not helpful either and I had to get back to him 3 times to get some tour information sold by it. The place was cold and there was no heating. It was 1C when I woke up at 6 AM ready for breakfast and Petra visit. Even though there were some empty beds in different room, they let one of the guests slept next to a window. I met this guy on the bus and he decided to stay in the same hostel with me. Had I not taken my bed first, I would have to sleep in his bed under the window and got sick the next day. He did. The bathroom was moldy and it got flooded when one took a shower. The toilet flush handle was broken and not replaced. There was no toilet papers in the bedroom and the toilet in the common area. The door to the bedroom was squeaky. I didn't understand why the owner didn't oil it. It made so much noise every time someone opened or closed it. I had booked and stayed there for 3 days. Rose from Italy who worked there was great. Breakfast was good value for money. The view from the dining area is great.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobre warunki na krótki wypad do Petry, jedzenie na miejscu, pomocna i sympatyczna obsługa.
Stayed 2 nights in Jan 2019

6/10 Okay

Jiakai

Disliked: Cleanliness
Comfortable bed and helpful staff
Spacious room with comforable bed, staff are helpful but there’s room to improvement for hot water as it is not 24 hours and the bathroom’s not clean enough.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
The hostel has a nice view and a good price. The staff is not very friendly.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Für junge Menschen ist es eine perfekte Möglichkeit günstig und komfortabel zu übernachten! Zu Petra Monument sind nur 10 Gehminuten zu bewältigen. Personal ist top und die Sauberkeit ist für einen Hostel mit mehreren Zimmer Bewohner mehr als gut! Morgens wird für ein kleines Entgelt ein hervorragendes Frühstück serviert. Kaffee und Tee stehen kostenlos zu Verfügung.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
Bad Experience. 1, poor facilities- -Their shower can provide only 30-degree water even at 10 degrees of room temperature -The room heating system totally was not enough. 4 rooms needed to share just one heater by over 25 people under 10 degrees in winter -microwave was broken -The guest refrigerator was unclean 2-low hospitality -people shouting 6 times by 2 days and a police officer came 2 times by 2 days -staffs often shout customers. Even they looked they are used to doing so. Because normally good staffs do not keep shouting over 1 min unilaterally -We couldn’t feel the hospitality from their stuff. Just felt as like we are goods on a belt conveyor just to provide money Good point-have wifi Brutta esperienza. 1, strutture povere- -La loro doccia può fornire solo acqua a 30 gradi anche a 10 gradi di temperatura ambiente -Il sistema di riscaldamento della stanza non era del tutto sufficiente. In inverno erano necessarie 4 camere per condividere un solo riscaldatore di oltre 25 persone sotto i 10 gradi - il microonde era rotto -Il frigorifero per gli ospiti era sporco 2-bassa ospitalità -persone che urlavano 6 volte entro 2 giorni e un ufficiale di polizia veniva 2 volte entro 2 giorni i dipendenti spesso gridano ai clienti. Anche loro sembravano abituati a farlo.Perché normalmente il personale buono non con -Non potevamo sentire l'ospitalità dalle loro cose. Ci siamo sentiti come se fossimo merci su un nastro trasportatore solo per fornire denaro Buon punto-wifi
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable
Es un hostel super cómodo limpio y acogedor tiene una terraza increible con laa mejores vistas de Petra.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

AC, Spain

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
El establecimiento tiene una zona comuna muy interesante, pero las habitaciones estan en reformas, tienen agujeeos por las paredes, no tiene puerta de baño, no funciona el AC... Quiza después de la reforma quede un hostel muy bonito , pero ahora aun esta por terminar.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonne ambiance, les propriétaires organisent des dîners et des soirées pour les voyageurs. L'auberge est proche des restaurants et à environ 15 minutes à pied de l'entrée du site de Petra
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
スタッフからはあまりホスピタリティーを感じなかった。 設備もそこまでよくなく、二段ベッドは結構揺れた。また、いつでも飲める温かいコーヒーと紅茶が用意されているが、暑いのだから水があればよかった。 屋上にある広々としたスペースだけが好印象なホステルだった。
Stayed 2 nights in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel, avec repas à 5jod le soir ! Mais TRÈS MAUVAISE GESTION DE EXPÉDIA !!!!!
Stayed 2 nights in Apr 2019

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

JoãoPedro, Rio de Janeiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
equipe sempre tentando ajudar com tudo e muito gentil
Stayed 2 nights in Mar 2019

2/10 Terrible

Tejs

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Not good experience. The hostel was soooo COLD and I had to sleep with my clothes on and ask for extra blanket. At breakfast everybody was wearing jackets and beanies. No heating anywhere in the hostel. On top on that, the place is dirty. Mold and dirt in the room and bathroom - disgusting. Only positive. Wifi works and the view is good. NOT recommended.
Stayed 2 nights in Dec 2018

8/10 Good

Vilem

Disliked: Staff & service, property conditions & facilities, room comfort
Petra, Jordánsko
Petra je prostě úžasná. Pokud cestujete ve skupince, určitě najdete lepší hotel. Pro jednotlivce, který je ochoten hodně slevit ze svých domácích standardů je to cenově dostupná varianta. Výhodná pro setkávání a komunikaci s podobně zaměřenými turisty z celého světa, k získání nových kontaktů, přátel informací pro další pobyt nebo jiné destinace. WiFi v ceně. V zimě je zima (a v létě asi vedro) a teplá voda žádná nebo vlažná.
Stayed 1 night in Dec 2018

4/10 Poor

TKO, Yokohama, Japan

Disliked: Staff & service, property conditions & facilities
The location is not bad. Mattress is good. But I could not use hot shower. Bathroom is located in each dorm room and the front door of bathroom is made from grond glass. So when you are in a bathroom, you might be watched your dody shape by others.
Stayed 2 nights in Nov 2018