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Reviews of Holiday Inn Express Washington Court House, an IHG Hotel

2.5 out of 5
Holiday Inn Express Washington Court House, an IHG Hotel
101 Courthouse Pkwy, Washington Court House, OH

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 489 reviews" "
Rating 8 - Good. 126 out of 489 reviews" "
Rating 6 - Okay. 30 out of 489 reviews" "
Rating 4 - Poor. 17 out of 489 reviews" "
Rating 2 - Terrible. 9 out of 489 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis W.

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place in Washington court house to stay. Nice room clean and wuiet
Stayed 1 night in Apr 2024

10/10 Excellent

Janet Courtney, Bradenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming. The fresh cookies upon arrival are always a nice touch. The property was undergoing some roof work so there was a lot of caution tape around, etc. The room was mostly ship shape and clean (some crumbs on the floor and soda bottle tops). Most importantly, it was quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

The rooms were clean and modern.
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great breakfast..better than other hotels..close to food and shopping..good staff too
Stayed 1 night in Apr 2024

10/10 Excellent

Stacie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, quiet and close to shopping and dining of all varieties. Breakfast had A good variety to choose from.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very relaxed, and had a nice pool. This place Also had very nice staff. This is a good hotel for familys to stay in.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Donald

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Construction in progress on property, breakfast not stocked,subpar cleanliness, poor security ( bolt on door wouldn't latch, staff did not seem to care). Response by staff to issues was nonexistent, no interest in improving our stay in any way. Lazy, uncaring people and management
Stayed 3 nights in Feb 2024

10/10 Excellent

Lynn

Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Ryan

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Going through renovations - will be nice when done
Stayed 1 night in Feb 2024

8/10 Good

Joan

Business traveler
Liked: Cleanliness, staff & service
When I checked in I did not realize that the hotel was under construction. I only stayed one night, but maybe I would have checked into another hotel.
Stayed 1 night in Feb 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanne

Traveled with partner, Traveled with pets
Helpful and friendly staff. Clean facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fantastic. Crew was super friendly. They are working on a remodel and place is still clean
Stayed 3 nights in Jan 2024

4/10 Poor

Amie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No standard continental breakfast, shower water won’t get warm enough, breakfast is grab and go, they ran out of certain supplies, lobby under renovations, 2nd floor under renovations, construction pods and debris all over , makeshift front desk, not very vacation friendly and way too overpriced for a hotel under construction inside. Also there were some construction workers walking around. Unable to use laundry facilities because of construction - not happy with this stay
Stayed 2 nights in Dec 2023

4/10 Poor

david

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not so happy
Hotel was under construction! Could not find a handicapped parking space due to construction equipment. No breakfast!!! Other than that it was just fine.
Stayed 1 night in Dec 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under renovation but still great hotel
We enjoy staying at this hotel every time we travel to see family in the midwest. The hotel room interior is very clean and modern. We appreciate the amenities that they offer with the hotel like the indoor pool, gym, and being pet friendly. However, it looks like they are going through some renovation as the whole second and parts of the first floor were off limits due to construction. We had to stay on the 3rd floor which was a little cumbersome due to our dogs needing to be let in and out. It also affected elements of the complimentary breakfast. They didn't have their normal spread as they've had in the past but they did offer some to-go bags for breakfast. The front desk was also moved to the back due to the makeover so you'll need to drive around back to check in. All in all, even with the construction going on, the room was great, quiet, and the pool made our family happy. We'll definitely stop here again when we travel this way again.
Stayed 1 night in Dec 2023

2/10 Terrible

Mindie

Disliked: Cleanliness, staff & service, property conditions & facilities
Keep looking, its in renovation and a mess
Don’t stay here. It’s under renovation and a mess. They are still charging full price. I thought the elevator was going to collapse it sounded so rickety. The renovated room itself is nice comfy bed, soft sheets, great layout but until the entire hotel is complete I would suggest going elsewhere. I just stayed at a renovated HIE a few nights before and it was great so I am sure this will be too, it’s just a disaster now.
Stayed 1 night in Dec 2023

6/10 Okay

Louis

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was about 2/3 under construction. It is hard to see how/why they are keeping it open while it is such a shambles. I paid a high price for this room, and did not have a nice place to sit outside the room. The room itself was nice. Staff was very nice when they were at the "reception desk" but often were not there, forcing my wife and I to sometimes open the locked outside door for guests checking in. Not great grab and go breakfast instead of the nice/fancy breakfast I was expecting for this price. I guess I need to call Holiday Inns in the future to see if they are under heavy construction before I book.
Stayed 1 night in Dec 2023

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full Price for Wrecked property
Under renovation. Still charged full rate and no service and wrecked condition.
Stayed 2 nights in Dec 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
All as I recall was good but there was no breakfast available this trip and I felt that they should have given guests a heads up. I would have slept in or left at a different time...It was a big disappointment that would have been easy to remedy.
Stayed 1 night in Nov 2023

10/10 Excellent

Mindee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly nice and friendly.
Stayed 1 night in Nov 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

8/10 Good

Jacklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

All went well. No surprises. Staff was friendly and helpful.
Stayed 1 night in Oct 2023

8/10 Good

JAY, Hinesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good but the water in the shower had very low pressure.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed and rooms.
Stayed 1 night in Oct 2023

10/10 Excellent

Mandy

Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good continental service
Stayed 1 night in Oct 2023

8/10 Good

Kendra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We enjoyed our stay. The place was clean and front desk were amazing. The pool was a bust it was to cold to get in and we were very disappointed.
Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Helpful staff.
Stayed 1 night in Oct 2023

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Staff was friendly. Room was nice and comfortable. Loved the noon check out!!
Stayed 1 night in Sep 2023

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

David

Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Washington Court House
Nice location. Good service and better than average breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

sandy, lehigh acres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean - room was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small town feel, close to major roadways. Felt safe to leave vehicle in the parking lot. Breakfast was one of the better ones we've had when staying away from home.
Stayed 1 night in Sep 2023

8/10 Good

Jindong, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very good place for a holiday inn level. Easy to spot on the highway, clean, spacious room, fitness room, and quiet place. Only drawback is the location not near big cities.
Stayed 1 night in Aug 2023

6/10 Okay

frank

Traveled with family
Picked this hotel because we had such a pleasant stay one year ago. The previous day the breakfast was delicious and fresh this day the breakfast was stale, watered down,and bland. The bed was comfortable .The sheets were scratchy. The bathroom soap smelled like my grandmother and her friends. Would rather have a less perfumey soap.
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Stayed 1 night in Aug 2023

8/10 Good

WILLIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay Bill K
The bed was exceptional. We slept very well. The room was clean and fresh, thank you.
Stayed 1 night in Aug 2023

8/10 Good

Kenneth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this a great hotel to stay at.
Stayed 2 nights in Aug 2023

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness
Location worked for me.
Safe location near basic shopping and food. Comfortable bed. Poor lighting conditions in room. One light switch did not work at all. Other lights were quite dim and yellow. Not enough light to do work. Toilet did not flush properly. Front desk professional but not friendly. Breakfast was excellent.
Stayed 1 night in Aug 2023

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay for business
Okay place. Not as clean as expected and had some water from outside get into my room. Hotel gave me a free night due to this.
Stayed 3 nights in Aug 2023

10/10 Excellent

Manojkuma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times with same good experience every time
Stayed 2 nights in Aug 2023

10/10 Excellent

Keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. It was comfortable and spacious.
Stayed 1 night in Aug 2023

10/10 Excellent

Mitchell

Liked: Cleanliness
Stayed 1 night in Aug 2023