The Penthouse | Living area | 20-inch flat-screen TV with cable channels, TV

Reviews of Gibbons Life Accommodations

4 out of 5
Gibbons Life Accommodations
4280 Mountain Square, Whistler, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 56 out of 92 reviews" "
Rating 8 - Good. 28 out of 92 reviews" "
Rating 6 - Okay. 4 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t beat this Whistler village location! Just steps to the gondolas and lifts with easy access to ski lockers and free parking garage included. Restaurants and shops are right outside of the complex. Condo was very well equipped and comfortable. Forget about staying at hotels - you get a better place and much more value staying here.
Stayed 4 nights in Mar 2024
Response from Georgia on Mar 15, 2024
Hi Judy,Wow, thank you for taking the time to share your experience! We're glad to hear that you enjoyed our prime location in Whistler village. It's fantastic that you found the condo well-equipped and comfortable for your stay. We take pride in providing our guests with everything they need for a memorable vacation.We couldn't agree more about the convenience of staying in a condo versus a hotel. With amenities like ski lockers and free parking, along with the array of dining and shopping options right outside our complex, we strive to offer exceptional value and a truly immersive Whistler experience.We appreciate your kind words and hope to welcome you back for another unforgettable stay in the future!

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice.
Stayed 3 nights in Feb 2024
Response from Robbie on Feb 22, 2024
HI Michael, Thank you so much for spending time with us on your recent vacation! We are so pleased you enjoyed your day and we look forward to welcoming you back!

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Very convenient.
Stayed 5 nights in Jan 2024
Response from Robbie on Feb 2, 2024
HI Jason, We are so pleased that you enjoyed your stay and cannot wait to host you again!

10/10 Excellent

Rhosane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION, LOCATION, LOCATION.. you can’t get any better than this! You literally have everything at your disposal once you reach the front(main) door. Being situated in the heart of the village was most ideal for my snowboarding family of seven, especially with the kiddies. The balcony view overlooking Whistler gondola was crucial with being able to map out our day and know exactly when was the best time to hit the slopes!
Stayed 2 nights in Jan 2024
Response from Robbie on Feb 2, 2024
Hi Rhosane,Thank you so much for leaving us such a wonderful review! We are so pleased that you enjoyed your stay with us and we cannot wait to host you in the future!

10/10 Excellent

Mackenzie

Stayed 2 nights in Jan 2024
Response from Robbie on Feb 2, 2024
HI Mackenzie, Thank you so much for sharing your 10/10 experience! We hope to see you again in the future!

10/10 Excellent

Emilya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was amazing. Smack dab in the middle of the village center. Closest location to the ski lift. Comfy and makes you feel like you’re at home, and near to everything that we want. Also filled with complete amenities that you would need. Would for sure return if we come visit Whistler again.
Stayed 4 nights in Dec 2023
Response from Robbie on Jan 4, 2024
Hi Emilya,Thank you so much for your review and for staying with us! We are so pleased that you enjoyed your stay with us and made the most of our amazing location and amenities. We would love to host you again!

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and so helpful, was the perfect stay!
Stayed 2 nights in Nov 2023
Response from Robbie on Nov 20, 2023
Hi Michaela, Thank you so much for staying with us and for sharing your 5* experience! We hope that you can stay again!

10/10 Excellent

Maritess

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,our stay was very relaxing.
Stayed 3 nights in Nov 2023
Response from Robbie on Nov 14, 2023
Hi Maritess, Thank you so much for staying with us and for sharing your wonderful review! We are so pleased that you enjoyed your stay with us and look forward to welcoming you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Robbie on Oct 6, 2023
Hi there! Thank you so much for sharing your experience with us, we are glad you enjoyed your stay with us and we hope to welcome you back in the future!

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Condo. Well appointed with what was required albeit some egg cups would have been nice. Otherwise all good and somewhere we would apply to stay in the future.
Stayed 3 nights in Sep 2023
Response from Robbie on Sep 24, 2023
Hi George, Thank you so much for staying with us and for sharing your 5 star experience! We are so happy that you enjoyed your stay with us and hope we can welcome you back in the future!

10/10 Excellent

Melvin

Stayed 2 nights in Sep 2023
Response from Robbie on Sep 24, 2023
Hi Melvin.Thanks so much for staying with us and for leaving your review, we hope to welcome you back in the future!

10/10 Excellent

AMANPREET

Stayed 2 nights in Aug 2023
Response from Robbie on Sep 22, 2023
Hi Amanpreet, Thank you so much for staying with us and for sharing your 5* experience! We hope to be able to welcome you back in the future!

8/10 Good

Jagjit

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location
Stayed 2 nights in Aug 2023
Response from Robbie on Aug 31, 2023
Hi Jagit, Thank you for your review and for staying with us! We are so pleased that you enjoyed your stay and made the most of our unbeatable location!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful staying at this property. there are everything we need just like home. We will definitely come back here for our next visit in Whistler.
Stayed 2 nights in Aug 2023
Response from Robbie on Aug 31, 2023
Hi Thomas,Thank you so much for staying with us and for sharing your 5/5 experience! We are so happy to hear that you are looking forward to coming back and we would love to host you again!

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and close to everything, you could walk everywhere
Stayed 3 nights in Aug 2023
Response from Robbie on Aug 29, 2023
Hi Gabriella, Thank you so much for sharing your 5/5 experience with us! We are so pleased that you enjoyed your stay and made the most of our awesome location. If you are returning to Whistler we would love to host you again!

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Amenities
Great location but be aware it’s right by the gondola so it’s quite noisy-music all day. There was a DJ right below us in the restaurant so it was heavy bass for hrs -2 nights in a row-until 10:00 pm. No curtains in the bedroom so it’s very bright early in the am. No alarm clock or outlet by the bed to plug your phone in. The unit is definitely not luxury like they advertise. The kitchen needs a reno but the bathrooms have been updated. The condo has everything you’d need but if you like quiet you might want to consider staying just outside the village. If you don’t mind noise it’s a very convenient location.
Stayed 3 nights in Aug 2023
Response from Robbie on Aug 28, 2023
Hi Lisa,Thank you so much for staying with us and for taking the time to share your experience. We are so pleased to hear that you made the most of our amazing location. Sadly we cannot control exterior noise and our amazing proximity to amenities can lead to elevated noise from the village at times, particularly on Friday/Saturday nights such as your stay. We do however provide earplugs within the unit in the event of disturbances. We appreciate your constructive feedback as we always are striving to improve. If you are ever returning to Whistler then please reach out as we would love to host you again. Kind regards,Robbie

10/10 Excellent

Fred

Traveled with family
Liked: Amenities, property conditions & facilities
Second stay and was excellent
Stayed 2 nights in Aug 2023
Response from Robbie on Aug 19, 2023
Hi Fred, Thank you so much for coming back to us, we are so happy to hear that you enjoyed your stay again!

10/10 Excellent

Caroline Silveira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy parking, Robbie the property manager was super helpful and easy to deal with. No hassle, spacious, clean. Will definitely come back!
Stayed 2 nights in Aug 2023
Response from Robbie on Aug 14, 2023
Hi Caroline, Thank you so much for choosing to stay with us and for leaving your review. We are so pleased that you enjoyed your stay with us and Robbie was able to assist you with all your needs! We hope to welcome you back in the future!

10/10 Excellent

Matthew, Kirkland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable living area. Would definitley recommend.
Stayed 5 nights in Jul 2023
Response from Robbie on Aug 11, 2023
Hi Matthew,Thank you so much for your review and for choosing to stay with us! We are so pleased that you enjoyed your stay and made the most of our awesome location!

8/10 Good

Tyler

Traveled with family
Liked: Staff & service
Great location and able to accommodate our large family gathering (12) Unit/building is a bit older, and dishwasher bottom rack did not work. Loading the dishwasher caused the rack to drop onto the water spray. Induction stove was great but the frying pan was a non stick that didn’t work with the induction. Used a pot, and when we removed the lid, the pot was dirty and needed to be cleaned (scrubbed). Wasn’t enough dishwashing liquid (couldn’t use the dishwasher) and had to call to request more soap. That was delivered promptly. Parking was also an issue. Only one stall for 12 people. We parked the second vehicle in the outdoor lot. Paid for the day and after returning from a morning walk couldn’t find parking . Circled around for 45min before able to park. A 15 min walk away, and wound up paying twice for the day. Extremely frustrating.
Stayed 2 nights in Jul 2023
Response from Robbie on Aug 4, 2023
Hi Tyler,Thank you so much for choosing to stay with us and for sharing your feedback with us. We are sorry to hear of the issues that you experienced with the dishwasher and appreciate you bringing it to our attention so that we could fix it. As we are a property management company and not a hotel each of our units only comes with one space as the building is residential. We appreciate that this strata regulation does not take into account the size and occupancy of the unit but we are happy that our team could assist you with access to alternative parking options. We are sorry that you found difficulty within the day lots, however there are many closer options than the day lots which our team outlined for you. We are pleased that overall your experience was positive and we appreciate your feedback as we are always looking for improvement opportunities.

6/10 Okay

Ka Yu Joyce

Stayed 2 nights in Jul 2023
Response from Robbie on Jul 9, 2023
Hi there! Thank you for leaving your review with us. We are sad to hear that we did not deliver a perfect stay for you. Our team went above and beyond for you throughout your stay; providing you with complimentary early check ins, arranging a complimentary extra parking space for your additional vehicle, complimentary late check out, additional complimentary toiletries and exclusive food and beverage discounts for you and your group throughout your stay. As we did not hear anything from you throughout your stay, even when we contacted you asking if we could offer any assistance, we were under the impression that you were enjoying your stay. As we have no feedback upon which to improve we would appreciate you reaching out to us directly so that we can learn more about your experience.Kind regards,Robbie

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, property conditions & facilities
The fridge wasn't cold enough even after we turn it up to the maximum cold temperature. The kitchen counter and fridge handle was very dirty when we arrived.
Stayed 2 nights in Jun 2023
Response from Robbie on Jun 13, 2023
Hi Teresa, Thank you so much for choosing to stay with us and for leaving your review. We are sorry to hear that you had an issue with your refrigerator. If we had heard from you we would have been able to send our maintenance team immediately to assist you so as you were not inconvenienced. We are pleased that overall this did not affect your stay too much and hope that we can see you again in the future!

10/10 Excellent

Harinderpal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in the heart of Whistler with an awesome view of the bikers heading down the mountain! Clean, crisp white bedding, 2 immaculately clean washrooms. Will definately stay here again!
Stayed 2 nights in Jun 2023
Response from Robbie on Jun 5, 2023
Hi there! Thank you so much for staying with us and for leaving such a wonderful review! We are very pleased that you enjoyed your stay with us and hope that we can welcome you back soon!

8/10 Good

Dennis

Stayed 2 nights in May 2023
Response from Robbie on May 26, 2023
Hi Dennis, Thank you so much for choosing to stay with us and for your review. We are pleased that you enjoyed your stay with us and we hope to welcome you back soon!

4/10 Poor

Karien

Disliked: Cleanliness, property conditions & facilities
Condo inside was soooo dated, dusty, old, sad looking…..looks like furniture, decor, pic frames was bought at thrift store or garage sale. Upholstery dusty, dirty and in poor shape
Stayed 2 nights in Mar 2023
Response from Gibbons Life Accommodations on Mar 25, 2023
Hi Karien,Thank you for choosing to stay with us and sharing your experience with us. We are obviously saddened to hear that you were upset with the condo itself. We do find this somewhat surprising given that the photos of the condo itself are a true likeness of the unit itself and this unit was selected by you for your stay. We perform pre-arrival checks of the unit after the condo is cleaned, in order to ensure that the unit is fit for guests' arrival. We can confirm that the unit cleared this inspection free of dirt and dust as we would never wish you to stay in a unit that would cause dissatisfaction in this way. We hope that for future stays your host is made aware of any issues so provide them with the opportunity to resolve these for you whilst you are staying.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2023
Response from Robbie on Jan 20, 2023
Hi Aaron, Thank you so much for choosing to stay with us and for leaving us such a nice review! We hope to se you again in the future!

10/10 Excellent

Faith

Response from Gibbons Life Accommodations on Mar 6, 2023
HI Faith,Thank you so much for your amazing review, we are so pleased to hear that you enjoyed your stay!

6/10 Okay

Verified traveler

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the middle of everything, the penthouse was a great size for so many people. Only dislike the locks on the bathrooms dont stay locked. Other then that i had such a great
Stayed 2 nights in Nov 2022
Response from Gibbons Life Accommodations on Dec 3, 2022
Hi Danielle,Thanks so much for such a lovely review! We are pleased to hear that you enjoyed your stay with us and we hope that you would consider staying with us again!

10/10 Excellent

Larkin

Stayed 3 nights in Nov 2022

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great condo in a perfect location. I appreciated the speedy response and friendly service from Gibbons throughout my stay.
Stayed 3 nights in Sep 2022
Response from Gibbons Life Accommodations on Sep 20, 2022
Hi Anna, thanks so much for your review! We are so pleased that you enjoyed your stay and hope that we can host you again soon!

10/10 Excellent

Roberto Jr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient for walking around whistler village. The shops and restaurants were literally at your doorstep. Very comfortable stay!
Stayed 3 nights in Aug 2022
Response from Robbie on Sep 6, 2022
Hi Roberto! Thank you so much for leaving us a review, we are so happy that you enjoyed your stay with us and that you made great use of our amazing location! We hope to welcome you back in the future!

10/10 Excellent

Gurnihal

Stayed 4 nights in Jul 2022
Response from Gibbons Life Accommodations on Jul 30, 2022
Hi Gurnial, Thank you so much for your review, we are so pleased that you enjoyed your stay with us! We hope that we can welcome you back to Whistler in the future!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022
Response from Gibbons Life Accommodations on Jul 18, 2022
Hi there, Thank you so much for your review - we are pleased that you enjoyed your stay and hope that you will think of us again when you travel back to Whistler!

10/10 Excellent

Janry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Gibbons group!!
Stayed 3 nights in Jun 2022
Response from Gibbons Life on Jul 12, 2022
We would love to have you back anytime! Thank you for staying with us!

8/10 Good

Lori-Ann, Yonkers

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful!!!! The views and location are UNMATCHED!!!! The only issue we had was that someone had parked in our parking spot, we couldnt get the wifi to work and the codes didnt work on the garage door. Outside of these minor hiccups. HIGHLY RECOMMENDED!
Stayed 1 night in Jun 2022
Response from Gibbons Life Accommodations on Jun 12, 2022
Hi Lori-Ann, Thank you so much for leaving us a review, we are pleased that you enjoyed your stay! We are sorry to hear that you had some minor hiccups but we hope that these were solved during your stay! Kind regards, Gibbons Life Accommodation

8/10 Good

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PROS: proximity to gondolas/slopes can't be beat, immaculate, spacious, and even nicer than pics, laundry in unit, ski/board storage, easy check in/out process. CONS: no pre-check in luggage storage available (big deal if arriving early morning as we did), 1 wk stay and only 1 1/2 rolls of toilet paper provided for 4 people, located next to elevator so faint squeaking noise can be heard from bedroom (did not bother me, and I'm a light sleeper), ski/board storage basement level rather than main entrance level - slightly inconvenient. CONCLUSION: pros far outweigh cons - would book again.
Stayed 6 nights in Mar 2022
Response from Robbie on Mar 28, 2022
Hi Tracy, Thank you for such a detailed and helpful review. We really appreciate you providing us with areas for improvement as we are always striving to provide you with the best possible experience so will take those suggestions on board. We are pleased that overall the pros outweighed the cons and you would consider booking in with us again!

10/10 Excellent

Julia

Stayed 3 nights in Mar 2022
Response from Robbie on Mar 28, 2022
Hi Julia, What a great review!! We are so pleased to hear you had a great time and we hope that you would consider returning to us in the future!

10/10 Excellent

Michael

Stayed 2 nights in Feb 2022

10/10 Excellent

Melinda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Amazing location right in the heart of the village and easy walkable distance to the lifts, restaurants, and shopping! We could see the lift lines from our room and balcony. The room was spacious and clean, and came with some fun snow scooters.
Stayed 2 nights in Jan 2022
Response from Robbie on Mar 27, 2022
Hi Melinda, Thank you so much for your amazing review! We are so pleased to hear that you had a great stay with us and enjoyed our amazing location. We hope that you would consider returning to Whistler and staying with us again!

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Amazing location but other issues
The location was amazing and the space was nice. The condo could use a paint job and the bed was pretty uncomfortable. There was also no blackout curtains so it was extremely bright in the bedroom from all the downtown lights.
Stayed 3 nights in Jan 2022
Response from Robbie on Mar 26, 2022
Hi Megan, Thank you so much for sharing your experience with us! We are so pleased to hear that you enjoyed the location of your condo and found the space pleasing. Thank you so much for bringing the blinds, beds and paint to our attention, we are always looking to improve and appreciate this feedback!

8/10 Good

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located next to the lifts, which made it easy to wake up and go to the mountains.
Stayed 2 nights in Jan 2022

10/10 Excellent

Marie-Pierre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay in Whistler! You cannot be closer to the lifts! Amazing management company! Super friendly! Nice condo ! We loved it
Stayed 4 nights in Jan 2022
Response from Graham - Carleton Lodge by Gibbons Life on Jan 12, 2022
Thank you for your review Marie-Pierre. We are happy you enjoyed your visit and we look forward to hosting you again.

10/10 Excellent

Derek

Stayed 3 nights in Jan 2022
Response from Graham - Carleton Lodge by Gibbons Life on Jan 12, 2022
Thank you for your review Derek. We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

ARETHA Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in an amazing location. Great functional space including a full kitchen and table for family games & meals. Comfortable bed in main room. Large window seat to look out into the village which we really enjoyed. Some aspects are dated but everything was very clean. The management group was quick to respond and incredibly helpful with any of the minor issues we encountered. We loved this place!
Stayed 3 nights in Jan 2022
Response from Graham - Carleton Lodge by Gibbons Life on Jan 11, 2022
Thank you for your review Aretha. We are glad you enjoyed your stay and we hope to see you again soon.

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay was nice. The property manager reached out with instructions before our stay and offered his help if we needed it.
Stayed 4 nights in Dec 2021
Response from Graham on Dec 11, 2021
Thank you for the review Deborah. Glad you enjoyed your stay. We hope to have you back again soon.

10/10 Excellent

jiani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place that I have ever stay in whistler! Room is clean and cozy, has everything we need. The condo service is great! alway response in minutes. We will come back for sure, also recommend to friends.
Stayed 2 nights in Nov 2021
Response from Graham - Carleton Lodge by Gibbons Life on Dec 1, 2021
Thank you for the review Jiani. It was a pleasure having you stay with us. We appreciate the recommendation to your friends.

10/10 Excellent

Josh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Nov 2021
Response from Graham - Carleton Lodge by Gibbons Life on Nov 30, 2021
Thank you for the review Josh. I hope your travels home were smoother than your way to Whistler. We are glad you enjoyed your trip and we hope to have you stay with us again

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2021
Response from Graham - Carleton Lodge by Gibbons Life on Oct 5, 2021
Thank you for your review Jordan. We hope to see you again soon.

10/10 Excellent

Maricella, Tsawwassen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location! Spacious condo! Graham was Excellent to deal with! We will definitely be booking here again. Thank you!
Stayed 2 nights in Sep 2021
Response from Graham - Carleton Lodge by Gibbons Life on Sep 21, 2021
Thank you for your review Maricella. It was a pleasure meeting you and we are very happy that you enjoyed your stay. We look forward to hosting you again. Many Thanks