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Reviews of Port Royal Oceanfront Hotel

3 out of 5
Port Royal Oceanfront Hotel
6801 Ocean Ave., Wildwood Crest, NJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 181 reviews" "
Rating 8 - Good. 40 out of 181 reviews" "
Rating 6 - Okay. 6 out of 181 reviews" "
Rating 4 - Poor. 5 out of 181 reviews" "
Rating 2 - Terrible. 3 out of 181 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lana

Liked: Cleanliness, property conditions & facilities
Oceanfront
Stayed 1 night in May 2024
Response from Port Royal Management on May 11, 2024
We have a great oceanfront property with fantastic views of the beach and the ocean. Thank you for the rating and review. Please stay with us again soon!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean right on the beach with great amenities
Stayed 2 nights in May 2024
Response from Port Royal Management on May 11, 2024
Thank you for your wonderful rating and review! Please stay again soon.

10/10 Excellent

John

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Port Royal Management on May 6, 2024
We appreciate the rating of our property. Hopefully you return and stay with us again soon.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Just an all around great place to stay! On the beach, very friendly staff, on site parking. Have been staying at the Port Royal since the ‘70’s and continues to be my favorite.
Stayed 2 nights in Oct 2023

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this hotel did not disappoint! Our room was beautiful. We loved the balcony overlooking the ocean. The pool was nice. We really loved the restaurant in the hotel and used the pick up window often for mid day snacks. The food was really good! The staff were so friendly. Great location near the beach and the boardwalk entry is about a 10 minute walk. Loved this place so much and will be coming back!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location cannot be beat. Right on the free beach and next to a playground and splash park. Loved the shallow kids’ pool and on site restaurant. Staff was helpful and friendly. We were able to check in at 11 instead of 4 pm. Rooms were a bit small but balcony was nice. Overall had a great stay and locals in the area also told me this was the best hotel here.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mallory

Stayed 2 nights in Jun 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Kelly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, on the beach, next do a large splashgroynd and pkayground. The drawback for us was the pool hours. I think it was like 9am to 7pm.
Stayed 3 nights in Jun 2023

10/10 Excellent

Pakarintr

Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness
My favorite place to stay while at the Jersey shore.
Stayed 4 nights in Jun 2023

8/10 Good

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our suite was quiet and comfortable. Some of the furniture is a bit worn, dated. I did notice that the WiFi was spotty.
Stayed 2 nights in Jun 2023

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Beautiful hotel with friendly staff. Right on beach. Nice pool are. Adequate parking. Very clean, safe and relaxing community. It is a dry town but restaurants allow BYOB. Also short drive to restaurants outside the town where there are bars.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was meticulous and would go back in a heartbeat!
Stayed 1 night in Jun 2023
Response from Port Royal Staff on Jun 10, 2023
Thank you for taking the time to write a review! We hope to see you again.

10/10 Excellent

Christa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. A great property, very friendly staff in a great location.
Stayed 2 nights in Jun 2023
Response from Port Royal Staff on Jun 10, 2023
We love our location too! Thank you for mentioning our staff. I will share your remarks with them. Hope you join us again.

6/10 Okay

Thomas

Disliked: Property conditions & facilities
Expectations
On check-in, Front desk could not answer any of our questions. They lacked even basic info about hotel. They announced our room number to the entire lobby. Unnecessary and a Security issue. Hotel reeks of mustiness and mold. Breakfast at hotel rest. Was excellent. Server was superb.
Stayed 2 nights in May 2023
Response from Port Royal Staff on Jun 3, 2023
So sorry to hear you had a negative experience with our front desk staff. We do have quite a few new members and we will address the issue with them. We want all of our guests to feel secure. Thank you for pointing these issues out so we can address them. We are glad you enjoyed the breakfast and hope you give us another chance to make your next stay enjoyable.

10/10 Excellent

Marianne

Stayed 3 nights in May 2023

10/10 Excellent

JOLLEEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is being well maintained. Service is excellent. Restaurant is delicious. Fabulous ocean views. Great deck and pool area.
Stayed 2 nights in May 2023
Response from Port Royal Staff on May 27, 2023
Thank you for taking the time to review your stay. We have an excellent maintenance crew who will be happy to know their hard work is appreciated. Hope to see you again!

10/10 Excellent

Lorena

What a beautiful hotel! The staff were very friendly and helpful. I stayed for 2 nights, wish I could have stayed longer..the next time I will. Thank you to all at Port Royal!!
Stayed 2 nights in May 2023
Response from Port Royal Staff on May 27, 2023
Glad to hear, we think our property is beautiful too! I will share your comments with our staff. Hope to see you again!

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll go back again.
Everything was great, very nice hotel. The only issue we noticed was that the pool was not clean, very cloudy and that made it not inviting to want to swim. It also advertised to be heated but was not.
Stayed 2 nights in May 2023
Response from Port Royal Staff on Jun 3, 2023
Thank you for taking the time to review our hotel. We are sorry the pool was not up to our standards during your stay. It is a heated pool so not sure what the issue was. No excuse for a cleanliness issue. We will pass this along to our staff and hope to do better.

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason I Rated the property condition and facilities with a 4 is because we arrived at the hotel on the second day of its opening for the the season. Understandingly all amenities were not fully ready and available for customer use. All that being said, “the staff” from management and front desk, to the domestic help, maintenance crew, and cafe staff, were very pleasant, helpful, and considerate. We would absolutely consider returning for future visits.
Stayed 3 nights in May 2023
Response from Port Royal Staff on Jun 3, 2023
We are so glad you had such a great stay in spite of some amenities not being available. We do want everything to be a go from day one and strive for that goal. Without knowing the specifics I can not offer an explanation. Glad to hear you will return and hope all we have to offer is available to you.

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place was very nice and the staff was very friendly and the room was spotless
Stayed 1 night in May 2023
Response from Port Royal Staff on May 27, 2023
Thanks for the review! The staff and especially our housekeepers will be pleased to hear how happy you were with your room.

6/10 Okay

maureen

Liked: Cleanliness, staff & service, amenities
Overall the stay was nice for my husband and the view of ocean was great from the room and balcony . The only disappointment I could not regulate the temperature in the room and it was chilly and I had to asked for extra blankets 🙁 I think you should be able to regulate temperatures in room everyone feels differently in there room and I like to be able to change the temperature .
Stayed 1 night in May 2023
Response from Port Royal Staff on Jun 3, 2023
Thank you for taking the time to write a review. Glad you enjoyed the view! So sorry to hear that you were cold. Our thermostats should be able to be regulated by individual rooms. We hope this won't deter you from a future stay.

8/10 Good

Sheryl

Traveled with group
Liked: Cleanliness, property conditions & facilities
Property after the high season was quiet and clean. 9n block near beach. No happy staff smiles though. At least not from three of the front staff we encountered. No 'welcome' when we got there in the evening, or 'good morning' when we left at 8 am. Not exactly the welcoming committee....are your customers worth that little to you? No microwave or refrigerator in our room.
Stayed 1 night in Oct 2022

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a very nice stay here. The entire staff was very friendly and helpful. Our room had a nice ocean view, and everything was clean and worked well. We would definitely stay again.
Stayed 1 night in Oct 2022

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach views
I don't think that I have ever stayed in a hotel so close to the beach. It was great looking over the balcony toward the beach. The room was clean and comfortable. No complaints.
Stayed 1 night in Oct 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, beach front
Stayed 1 night in Oct 2022

10/10 Excellent

Egon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained,clean & comfortable. The amenities and pool area were also great. It was located in a great spot.
Stayed 1 night in Sep 2022

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exceptionally clean. Even at the pool, staff were always checking to assure area was clean. Walkable. Right off beach. Room was spacious. The pillows and mattress could use replacement but otherwise 5 stars
Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location with a good price
Stayed 2 nights in Jul 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022

10/10 Excellent

THOMAS

Stayed 1 night in Jul 2022

10/10 Excellent

Juliet

Stayed 1 night in Jul 2022

10/10 Excellent

Ron

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay at the Port Royal. It is in a great location.
Stayed 2 nights in Jun 2022

8/10 Good

Kelly

Traveled with family
Liked: Staff & service, property conditions & facilities
Enjoyed our stay. Only downside was that yhe pool closed at 7pm.
Stayed 3 nights in Jun 2022

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay.
Amazing hotel. Restaurant a little pricey but food was good. Great views from balcony.
Stayed 1 night in Jun 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Ismail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 1 night in May 2022

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is alway clean and well maintained. Great service. The property is updated and very comfortable. We have stayed here before and will gladly stay here again.
Stayed 2 nights in May 2022

6/10 Okay

Kelley

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in May 2022

6/10 Okay

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We liked that it is in the Crest. Right next to the park for concerts & close to the beach. We did not like the bathroom without separate shower. Liked the separate vanity. Horrible, uncomfortable furniture including the dining chairs. Pillows & mattress were like laying on bricks. Sorry, but will never come back. Could not wait to leave. Thankfully, only two nights.
Stayed 2 nights in May 2022

10/10 Excellent

Juan J.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Port royal hotel
The experience was great. The service great. The hotel overall was awesome. I will definately return. Location was excellent.
Stayed 2 nights in May 2022

8/10 Good

Michael

Stayed 1 night in May 2022

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing. Suite was very nice; clean and spacious. Views of the ocean were beautiful. Accommodations in the kitchen area complete with everything you need. In-house restaurant was excellent. Also had great views of the beach.
Stayed 2 nights in May 2022

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, staff and service. Views of the beach surround you. Wonderful visit.
Stayed 1 night in May 2022

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel. Great value! We loved the nautical theme.
Stayed 2 nights in Apr 2022

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022