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Reviews of Best Western Historic Area Inn

2.5 out of 5
Best Western Historic Area Inn
201 Bypass Road, Williamsburg, VA

Reviews

8.0

Very Good

Rating 10 - Excellent. 407 out of 1087 reviews" "
Rating 8 - Good. 384 out of 1087 reviews" "
Rating 6 - Okay. 173 out of 1087 reviews" "
Rating 4 - Poor. 84 out of 1087 reviews" "
Rating 2 - Terrible. 39 out of 1087 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Mattress on bed was worn-out. So much so, that the mattress has one side significantly lower than the other which made getting comfortable a challenge, and greatly affects quality of sleep.
Stayed 1 night in May 2024

2/10 Terrible

Rebekah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BED BUGS. No help just offered to send me to another room.
Stayed 6 nights in May 2024

4/10 Poor

Farideh

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water for tea, one of light bulb was in the room . the room was not clean when i checked in and on washcloth was hanging in the shower. Breakfast was very limited with a very poor quality. few times the elevator was not working and didn’t inform us or put a sign on it.
Stayed 3 nights in May 2024

10/10 Excellent

Janice

Liked: Cleanliness
Reasonably priced. Quiet rooms. Lots of weed smell in hallways.
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for our stay. Thank you!!
Stayed 1 night in May 2024

6/10 Okay

Yolisa

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities
I didn't like my stay at the hotel, the room was dirty and a lot of noise at night.
Stayed 1 night in May 2024

8/10 Good

Alan

Traveled with group
Liked: Cleanliness, staff & service
Great location. Good price for the stay. Restaurants near by you can walk to. This hotel could use an upgrade. I would stay here again.
Stayed 1 night in May 2024

8/10 Good

Sara

Traveled with partner
A bit noisy. Standard limited choices for breakfast.
Stayed 2 nights in May 2024

8/10 Good

Dominick

Liked: Staff & service, amenities
Staff was friendly and attentive. The rooms need some updating but overall was good for the price.
Stayed 2 nights in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - there is a continental breakfast - the staff are friendly - the location is great Cons: - the walls are paper thin. Unfortunately, I was sandwiched between rooms filled with highschoolers (I think it was a band tournament). The first night I was there they were repeatedly slamming doors close and talking so loudly that I heard every word. At 1030 I'd had enough and called the front desk. The manager on duty, promptly handled the problem by telling the room to quiet it down. They did so for the remainder of the stay - the air conditioner is extremely loud, and during the night it kicks on every 10 minutes. During the day maybe 4 times every hour. It was hard to watch TV when the air-conditioning was running - the TV didn't have program feature/guide that allowed you to preview what was playing. The closed captioning bounced around the screen. Whenever you turned on the TV it went to the weather channel. Not the channel you were last watching. - the stains on the sofa were a bit sketchy. I did not sit on it
Stayed 3 nights in Apr 2024

10/10 Excellent

Omer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our night at the Best Western. It was conveniently located for our travels,and it was a little higher end than we are used to staying at. The only problem was that the AC unit was a little noisy and kept my wife awake. Also the breakfast was mediocre.
Stayed 1 night in Apr 2024

10/10 Excellent

Sau Sheung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was sparse and the coffee machine was broken.
Stayed 1 night in Apr 2024

10/10 Excellent

Daiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast is great! I also loved the indoor pool.
Stayed 1 night in Apr 2024

8/10 Good

Monte

Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Amenities
We had a great time!
Stayed 2 nights in Apr 2024

6/10 Okay

John

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room is dusty bad for breathing
Stayed 2 nights in Apr 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check-in. Great room for price. It was somewhat loud late in the evening, but our room was located on first floor near lobby area.
Stayed 1 night in Apr 2024

2/10 Terrible

Katrina

Disliked: Cleanliness
Old needs renovation. Molds and stains on bathroom tiles. Stains on sheets. Feels like there’s no AC when you enter the hotel. Will not stay here again.
Stayed 1 night in Apr 2024

6/10 Okay

Basudha

Traveled with family
Liked: Cleanliness, staff & service
It was ok
Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn, Leesburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Apr 2024

6/10 Okay

Philip

Stayed 1 night in Apr 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Good atention
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. No complaints.
Stayed 2 nights in Apr 2024

4/10 Poor

mary

Traveled with partner
Disliked: Cleanliness, amenities
Dirty breakfast tables, lack of breakfast food - no fr toast sticks, awful sausage. Hall smelled like weed. Room ok. Location ok.
Stayed 2 nights in Apr 2024

4/10 Poor

Yan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ellen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located near many attractions and dining places.
Stayed 3 nights in Apr 2024

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the property was nice and clean,nice indoor pool and hot tub.
Stayed 3 nights in Apr 2024

10/10 Excellent

catherine

Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price. Clean, comfortable rooms. Staff pleasant and helpful. Continental breakfast what you would expect. I've had better, but also have had much worse. Hotel was wayyyyyy nicer than I had expected. Would stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
It was all good. Coffee was meh but no biggy
Stayed 1 night in Apr 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Need separate hottub for children
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Tammy

Disliked: Cleanliness
Could have been cleaner.
Stayed 2 nights in Apr 2024

8/10 Good

Lisa, Poca

Stayed 3 nights in Mar 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was amazing
Stayed 1 night in Mar 2024

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Definitely not clean. Goo left in fridge. Random hairs on sheets and mattress. Mold in bathroom. Says it includes breakfast, but for the limited 2 hours it’s available, it was gone before the first hour was up and never restocked.
Stayed 2 nights in Mar 2024

2/10 Terrible

Ananth

Traveled with family
There were bed bugs in the room. Rooms needs to be fumigated for guest’s safety
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast isn't that great but it's free
Stayed 2 nights in Mar 2024

6/10 Okay

Carynn

They ran out of towels, they didn’t have any extra pillows. I also asked for our room to be cleaned, and it never was. Most of the staff was very friendly. I don’t think I would stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Williamsburg. Room was clean, breakfast bountiful and the staff friendly and helpful. The common areas; pool, hallways, etc. need a facelift-painting and spruce up. But, this hotel is an excellent value for the $$. Thank you BW!
Stayed 4 nights in Mar 2024

4/10 Poor

Richard

Disliked: Property conditions & facilities
Air conditioning system extremely noisy. Breakfast poor to fair. Check-in took far too long.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was fine - the breakfast situation was awful and if it’s like this regularly , then they need a rethink. Just had cereal and no milk (well I used those mini pots for coffee). Nowhere to sit and lots of very frustrated people. The man was doing his best but needed some help.
Stayed 1 night in Mar 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal! A lot of amenities for the price.
Stayed 1 night in Mar 2024

6/10 Okay

Monique

Very basic
Stayed 1 night in Mar 2024

10/10 Excellent

Candace

Stayed 1 night in Mar 2024

8/10 Good

Laura, Cincinnati

It was good for the price.
Stayed 4 nights in Mar 2024