Terrace/patio

Reviews of Travelodge by Wyndham Williamsburg Colonial Area

2 out of 5
Travelodge by Wyndham Williamsburg Colonial Area
834 Capitol Landing Rd, Williamsburg, VA

Reviews

6.6
Rating 10 - Excellent. 187 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 239 out of 1001 reviews" "
Rating 4 - Poor. 150 out of 1001 reviews" "
Rating 2 - Terrible. 134 out of 1001 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kiesha

Stayed 1 night in Apr 2024

2/10 Terrible

Barbara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, no elevator for two handicap people to use they put us on the third floor and a dirty room sheets are stained. Dim lighting, unsafe area.

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2024

6/10 Okay

Dawn

Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

DeShawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Monti

Traveled with partner
The bathroom had mold in it. Told the front desk rep he just shrugged it off. Not good at all- the location was cleaned ok. Happy not to see bedbugs but overall the property owners should invest in renovations they would get way more customers. Lots of yelling outside and shady looking people walking around. I was worried about my car all night.
Stayed 1 night in Nov 2023

8/10 Good

Rubin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was just hoping next time if I check in late can I have a late check out without any incident
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and fast, clean rooms, quite area
Stayed 3 nights in Oct 2023

8/10 Good

Bettye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!!
This is our favorite place to stay because its clean, buget friendly and close to busch gardens.
Stayed 2 nights in Oct 2023

2/10 Terrible

Pikashi

Stayed 1 night in Oct 2023

2/10 Terrible

Barbara

Stayed 1 night in Oct 2023

10/10 Excellent

quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

4/10 Poor

Mbarassa

Disliked: Cleanliness, property conditions & facilities
Just horribly dirty.
Stayed 1 night in Oct 2023

8/10 Good

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice and friendly staff and clean rooms
Stayed 1 night in Oct 2023

6/10 Okay

Melissa

Traveled with family
Disliked: Cleanliness
We needed a place to sleep after the day at Busch Gardens. It was relatively clean with the exception of the refrigerator which was disgusting. There was food droplets and hair. There were also pieces to the shelves/freezer area just lying in the fridge. We did not use it. The other thing we didn't like was the uneasy feeling in the parking lot with people milling around...beer cans left on top of the fire extinguisher. My teenage son described it as "sketch". The beds were comfortable and the front desk people were polite.
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Stayed 2 nights in Oct 2023

8/10 Good

roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Chris

Disliked: Room comfort
It was alright.
My review is based off a couple things. One the check in process. I booked earlier in the week at a pay at property cause that’s just what works best for me. On the 3hr drive to get there I noticed the hotel trying to pull out money for the room. I called the hotel cause the payment didn’t go through since I had my card off and explained I was on my way and had selected pay at property. She told me no worries. I get there and they canceled my booking so check in took 30 minutes for them to fix the issue. For the price the room was decent. However, the beds are absolutely uncomfortable. The area was wonderful tho and this hotel has a tv where you could access Netflix so that was pretty much the only perk about this place. I wish the beds would have been nicer cause it would have made this trip even better. The rooms are a little out dated besides the tv. But if you don’t mind uncomfortable beds you’ll probably like this place.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Jeff

Stayed 1 night in Oct 2023

10/10 Excellent

Faith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I go down to Virginia this is my stay. I'm there almost all the time, the staff is very friendly and they take care of you no matter what. Very reasonable prices and an overall safe place. I absolutely love it there!

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Good enough place
This is a older place needing repair We didn't have any problems
Stayed 1 night in Sep 2023

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service
It says 24 hour front desk but i had to wait over 30 minutes for someone to come check me in.
Stayed 2 nights in Sep 2023

8/10 Good

hilda

Stayed 2 nights in Sep 2023

10/10 Excellent

Dharmendrasinh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ayobami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Crystal

Stayed 1 night in Aug 2023

8/10 Good

Faith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the god awful smell in the elevator everything else was pretty good! The room was clean and smelt nice, the staff were extremely helpful ! The parking was good too. The only thing I wish they didn’t do was have the door open with a chair for when I got there. I was Nervous someone had been inside.
Stayed 2 nights in Aug 2023

6/10 Okay

Alan

Disliked: Staff & service
almost ripped off
im glad i got my money back. they tried to tell me i never called to cancel the room but i did. had to get hotels.com involved the whole bit. they wanted to rip me off for 86.68. almost a hundred dollars. stay away. buyer beware.
Stayed 1 night in Aug 2023

4/10 Poor

Matthew

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night and that’s all I would stay for. Outdated. carpet turned my children’s feet black from lack of being cleaned. Blanket had holes. Slide lock was broken. Oh and lobby is not 24 hours as stated.
Stayed 1 night in Aug 2023

2/10 Terrible

Lori, Pittsburgh

Traveled with family
Liked: Staff & service
Disliked: Amenities
The people in the next room, which was right above the front desk were arguing all night long. We were honestly afraid for our lives. The phone in the room was broken and nobody came to address the situation!
Stayed 1 night in Aug 2023

2/10 Terrible

Jaida

Stayed 1 night in Aug 2023

8/10 Good

Destiny

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed is a little hard but service and cleanliness is very good
Stayed 3 nights in Aug 2023

2/10 Terrible

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area behind the Motel looked as if homeless was living there. They say they have a pool but they dont say its closed. Breakfast was suppose to come with the room and nothing was there. The women that checked me in was very nice but the motel wasnt nice.
Stayed 1 night in Aug 2023

6/10 Okay

RANDALL

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Greg

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your money.
This place is in need of serious help. A 0 rating is too high for this place. I would never stay here again if they paid me. The room was horrible. I can’t even describe the smell but it attached itself to everything we took in the room. There were spiderwebs everywhere in the room. The bathroom door would not stay closed. The chain lock for the front door was ripped off the wall. We only lasted about an hour then we left…couldn’t take it anymore - had to rent another room at another hotel (but it was well worth it to get out of there).
Stayed 1 night in Jul 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. pleasant staff
Stayed 4 nights in May 2023

10/10 Excellent

Kelvin

Stayed 1 night in May 2023

6/10 Okay

Lawrence

Traveled with family
The room had a strange chemical smell.
Stayed 1 night in May 2023

10/10 Excellent

Ahmed

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful team.
Stayed 4 nights in May 2023

8/10 Good

Nicole

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We had an ok room. It was a rather old room. The refrigerator didn’t work, neither did the microwave or hair dryer. There was a slight moldy smell. We were only there for one night. However we had excellent customer service. The front desk help was great. The hotel is near the outlets and restaurants.
Stayed 1 night in Mar 2023

2/10 Terrible

Juanita

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Slum Central Hotel
The front desk check in was nice, people very friendly, but we learned even tho breakfast was advertised they haven’t had it in over 3 yrs. We were still going to make do n went to the rooms and one smelled like weed very strongly. We were told it’s because it had been closed up and no other rooms were available and to let it air out. Then I was going to take the kids to the pool that was advertised to learn the pool is not operational. By this time I am on the phone trying to get a refund while searching on another phone for a hotel nearby. This not a good place. The tv didn’t even work in one room n kept coming off and on n was very loud so we unplugged the thing completely.
Stayed 1 night in May 2023

2/10 Terrible

Hailie

Stayed 1 night in May 2023

10/10 Excellent

Peggy

Stayed 1 night in May 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Arthur

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2023