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Reviews of Hotel Yuzawa Yuzawa

2.5 out of 5
Hotel Yuzawa Yuzawa
Iwappara 155, Minamiuonuma-gun, Yuzawa, Niigata-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 88 reviews" "
Rating 8 - Good. 33 out of 88 reviews" "
Rating 6 - Okay. 10 out of 88 reviews" "
Rating 4 - Poor. 0 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jun Yuan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and reception. Excellent breakfast. Nice room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jun Yuan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice bath facilities and good breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel Yuzawa Yuzawa is a gem of a hotel. The staff were very helpful and went out of their way to make our stay memorable. We were able to drop off all of our luggage at the hotel earlier and they took us to the ski slopes via their bus. The breakfast was well worth it - the food there is good. We paid for the extra dinner which was also quite good as well. I would highly recommend this hotel to most people as a good economical place to stay. The only downsides to the hotel was the rooms did not have a bathroom so you had to go to the common bathrooms on the floors but that's a minor inconvenience.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Good stop over spot in Yuzawa
Nice one night stop over. Location is not in central area. Onset is nice but crowded when I stayed Sunday with locals. Breakfast was good. Solid place, fairly clean, no extra’s.
Stayed 1 night in Aug 2018

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Skiing
We stayed for 3 nights at Hotel Yuzawa during February (for skiing). It's a small hotel conveniently located to several ski resorts but not for dinning.The room we stayed in, does not have its own bathroom/toilet. The room was a traditional Japanese style room, sleeping on the floor with futons. Note, you'll have to make your own bed and pack it away in the morning. There are communal toilets on each floor, with the bathroom facilities located within the "Onsen" area. The room itself was clean and has a small heater to keep you warm. As for dining, you'll have to arrange a free shuttle bus with the hotel to get into town, but make your own way back by taxi (cost 1400-1800 yen). There are no restaurants around the hotel, but there is a convenient store with limited stocks located 10 minutes walk from hotel. As for skiing, you can hire ski/snowboards equipment, clothing and buy ski tickets from the hotel. The hotel will provide free shuttle bus to and from some ski resorts, which is rather convenient.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family snow holidays.
Good and friendly staffs. Hotel abit old but is clean. Overall good!
Stayed 2 nights in Dec 2017

8/10 Good

Oli Ars, canada

Liked: Cleanliness, staff & service, room comfort
Nice hotel
It a nice hôtel but kinda old. It what theo call à minshuki. It like a ryokan style room but Without the room service. You need to made your own bed ( very simple to do). In overall, great place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Place to Rest
JUst relaxed and took lots of baths.THere is not much to do in this area, It is mainly residential.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great traditional hotel for skiing
We were skiing at Gala. The hotel staff was very nice. The room had traditional Japanese futon style bedding which would have been uncomfortable after more thansa few nights

10/10 Excellent

Telemark Dave, Naeba Ski Resort

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, Special find!
Perfect balance of traditional Japanese Onsen and Ski lodge. Local ski hill specials and shuttles. Outstanding staff, understood more English than my japanese! Great Traditional food. Will be staying here next year here!

6/10 Okay

jack, tokyo

Liked: Staff & service
Disliked: Property conditions & facilities
Good value, convenient
Very convenient and value for money. Friendly staff and big room. Easy to stay on light budget. Includes breakfast. I would stay again.

8/10 Good

Lok Hang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員和餐點都很好
雖然酒店比較舊 隔音也沒有很好 但服務人員非常友善 晚餐和早餐也非常美味 自駕遊來說 位置也非常好 5分鐘到車站/岩原滑雪場 其他雪場也是30分鐘內可以到 這些足以彌補差距
Stayed 5 nights in Feb 2024

10/10 Excellent

HSIU FENG

Stayed 2 nights in Feb 2024

10/10 Excellent

HISAMI

Stayed 2 nights in Jan 2024

10/10 Excellent

SHINGO

Liked: Staff & service, property conditions & facilities

8/10 Good

YOKO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Kou

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

雄郁

Liked: Cleanliness, staff & service, property conditions & facilities
設備が綺麗でした。自然の中でゆっくり出来ました
Stayed 1 night in Jun 2023

8/10 Good

かおり

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

TAKAO

Traveled with family
Disliked: Staff & service, property conditions & facilities
このホテルの最大の良さは温泉です。気配りあふれた快適な温泉が早朝から深夜まで入れるのが最高！！部屋も広い和室でゆっくり休めます。館内（廊下など）は夜中でも明るく保たれトイレに行くにも怖くありません。朝食も美味しかったです。品数も多く、ヨーグルトや納豆などもあり栄養面も大満足でした。不満だった点は、まず館内スリッパ。右足と左足のスリッパが、床に接する面と足に接する面が重なるように組まれており、非常に汚くてとても嫌でした。しかもそれが入口に無造作に積んである様は非常に貧乏くさかった。あと宿泊した階のウォシュレットが壊れていて使えず、わざわざ階下のトイレまで行く羽目になったのはとても不満でした。

8/10 Good

さちこ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事が終えてからの出発だった為、21時過ぎの到着でしたが、丁寧な対応をしていただきました。次回は食事付きで宿泊したいです。
Stayed 1 night in Apr 2023

10/10 Excellent

ふみ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかくホテルの方たちの対応に感謝です。 分からないことを電話で１つずつ丁寧に回答していただけたことと、当日も遅い到着担ったにもか変わらず丁寧に対応していただけたのが嬉しかったです。
Stayed 1 night in Mar 2023

6/10 Okay

みゆう

Business traveler
スキー場利用者向け
Stayed 1 night in Mar 2023

10/10 Excellent

Noomnim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
มีความเป็นธรรมชาติสูง สงบ สะอาด มีออนเซ็นใหญ่มากแต่น้ำร้อนมากไปหน่อย
Stayed 1 night in Jan 2023

10/10 Excellent

Tomoko

Stayed 1 night in Jan 2023

10/10 Excellent

Yoon

Stayed 1 night in Jan 2023

10/10 Excellent

AKIHIDE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
仕事で宿泊しました
自販機が2階フロントにしかなく、せめてアルコール系と清涼飲料水系をフロアごとに置いてほしい。 エレベーターが4階までしかない。場所がわかりづらかった。 到着がしたのが18時ごろでしたが、フロントの誰もおらずなんとなく雰囲気が暗く感じた。 まだ、スキーシーズンでもないので応対もこんなもんかなという気もします。 朝食は満足しました。
Stayed 1 night in Oct 2022

10/10 Excellent

けんいち

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バストイレ無し→ありの部屋に料金据え置きでアップグレードして頂いてました。ありがとうございました。
Stayed 1 night in Oct 2022

10/10 Excellent

mutsuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
のんびりできました。
Stayed 1 night in May 2022

8/10 Good

Takuto

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
コスパ大満足！リフト券すごい！ 要望させて頂きたいのが食事と清掃。全般的にほこりっぽいです。。。 無洗米は無しにして欲しい。光っているコシヒカリを食べたかったな
Stayed 2 nights in Mar 2022

8/10 Good

ハヤト

Stayed 1 night in Mar 2022

10/10 Excellent

takuro

Stayed 1 night in Mar 2022

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ良いのでリピートしてます
今回３度目の利用です。多少古さは感じるものの、部屋も浴場も清掃が行き届いていて快適に過ごせました。受付の方が親切で細かな心配りがありがたいです。 スキー旅行での利用でしたが、チェックアウト後のスキー帰りに温泉を無料で入らせてもらえるのは本当にありがたいです。 朝ごはんは飲み物とご飯のみセルフで、おかずはセットされていました。品数が多くて白米がすすみます。
Stayed 1 night in Feb 2022

8/10 Good

SHINTARO

Stayed 1 night in Feb 2022

10/10 Excellent

Manato

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい！
お風呂が広く、ゆっくり入れました！部屋も清潔で、朝食も良い！
Stayed 1 night in Feb 2022

10/10 Excellent

Yuko

Stayed 1 night in Jan 2022

6/10 Okay

Tomoyoshi

Liked: Staff & service
スタッフの感じは良かったです。
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

MASASHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

kenji

Stayed 1 night in Mar 2021

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利でコスパ良し、スキー旅行にオススメ
２度目の利用です。館内、部屋、浴室共に清潔感があり好感が持てます。受付の対応も親切で丁寧。お値段からしたら２人には広すぎる快適な部屋にアップグレードされていました。 朝ご飯は以前はブッフェ形式でしたが、今回はおかずが個別に用意され、ご飯と納豆などの小物、飲み物はセルフサービスになっていました。量は朝には充分すぎるほどです。 消毒液はもちろん、ビニール手袋やパーテーションも完備され気を遣っているなぁという印象でした。 チェックアウト後もスキー終わりに温泉を使用できるのは嬉しいポイント(^^) コスパの良さ、アクセスの良さに大満足なのでまた利用したいです。
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
清潔なお風呂
1人で利用しました。湯沢駅送迎は１人でも対応してくれて有難かったです。受付の対応もしっかりされていたと思います。お部屋は１人でしたのでゆったり感じましたが、トイレの無いお部屋でしたのでちょっと不便。 お風呂は清潔に保たれていて快適だったものの、朝の時間帯は露天風呂が時間外でとても残念でした。お隣の声がしっかり聞こえますね😢　繊細な方のご利用の際はご注意ください。　
Stayed 1 night in Mar 2021

10/10 Excellent

MASAYUKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高👍
とても良い宿でした。 受付もスムーズで、レンタルスキーもあって良かったです！
Stayed 1 night in Feb 2021

10/10 Excellent

kohei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2020

10/10 Excellent

Kojima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020