Caribbean Spa Vacations

The property and room was clean. No antenna service for the televisions in the rooms but there was tv in the sports bar. All the staff I encountered was friendly and helpful. Something I wasn’t aware of is the amount of walking from the villas to food/entertainment. There are shuttles available upon request. The solicitation by travel club concierge (timeshare) was a bit too much. The Signature side is still under repair so no guest stayed on that side but you still have access to the other amenities.

It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.

The food was ok. I was expecting a full service dining experience and not a buffet style. Everything else was exceptional. The staff at the restaurants and bars were friendly and accommodating. The entertainment staff was top notch. They had so much energy and they would never walk by without saying hello or asking if everything is going well. A few of them even stopped and sat with us for a while just to chat it up. Amazing staff. Amazing energy. I’m definitely coming back again soon. I don’t remember much names but one of the ladies said she’s the baddest “bleep”. She was so nice to us. She sat with us and we had a nice conversation right before the game on Thursday night.

No, room was old and had broken light fixture, broken door handle, stained walls and scratched surfaces

Since the new ownership you can definitely tell the property has taken a downward turn. The rooms arent being take care of, events are short lived, the buffet is sad. I have stayed here 3 times now and the ambar used to be the cream of the crop, you could go anywhere and eat anywhere. Now your stuck to only your resort. I had to ask multiple times for any of my perks, had to pay to upgrade and even then that swim out toilet broke multiple times. The previous room before the upgrade the fridge didnt work. Also the al a carte meals are shared with other resorts. I spent a lot of money to be far away from children and still had to deal with screaming brats at dinner. I will not be returning. Dont get me started on the spa too, its a joke.

The property and room was clean. No antenna service for the televisions in the rooms but there was tv in the sports bar. All the staff I encountered was friendly and helpful. Something I wasn’t aware of is the amount of walking from the villas to food/entertainment. There are shuttles available upon request. The solicitation by travel club concierge (timeshare) was a bit too much. The Signature side is still under repair so no guest stayed on that side but you still have access to the other amenities.

It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.

No, room was old and had broken light fixture, broken door handle, stained walls and scratched surfaces

What an incredible experience at Excellence Punta Cana. The minute my wife and I pulled up to the resort and saw the beautiful lobby with the ocean backdrop we knew made had made the right decision booking here. The service was excellent. There was large amount of staff. Everyone was very friendly and provided immaculate service. My wife and I will definitely be back.

Food variety could’ve been better it was the same options every single day. Annoying cat that was around everyday during lunch time don’t want a cat around while I’m eating. Hot water was not hot at all during my stay. Didn’t get my welcome bag until the day i left after asking multiple times. Paid for 80 min massage for my wife didn’t get our full 80 mins at all bar tenders was great. They cleaned our room n refreshed our towels 3 times a day.

It was a nice experience, but I wouldn't return. It's a huge hotel where you have to use transportation within the complex. The rooms are super clean, and the bed is like floating on a cloud. There's a variety of food available 24 hours a day, the pools are very well maintained, and the drinks are genuine. Prices in the hotel shops are excessively high. The room service is excellent. I think they could offer more for the price.