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"Hotel is clean with beautiful landscape. Reception staff was patience despite the language barrier. They managed to help our friends change to a non smoking floor as the floor they were originally assigned smell of smoke from guests smoking from ground floor. The buffet dinner was great, with free flow of beer, soju and wine. Desserts was excellent. Onsen was great too though the bath house looks a bit run down. But it was clean. Lots of parking space for those who drive. The only downside is...

"There is no than one Aso Hotel. The pictures shown on Expedia are not from the same hotel. This hotel is very old."

"Just okay, just okay, just okay, just okay, just okay,"

"Very nice staff, free spa/public bath, and nice room. We tried the dinner buffet, but we would not recommend. Selection was limited and quality was less then expected based on price."